Ventajas: "Not much"
Desventajas: "El avión era muy viejo. No había entretenimiento abordo. No había wifi."
Ventajas: "Yes crew members are all very kind and seats are comfortable"
Ventajas: "Just horrible"
Desventajas: "Worst business class ever! The seats were horrible, 2 seats together, no privacy, no lie flat seats, the window seat person has to wkke up the aisle seat person to cross his seat to go to the bathroom. The air hostesse and the plane crea cordoned of 9 seats in the middle with curtains for themselve"
Desventajas: "The flight was overbooked. I paid extra for a window seat but someone else was also booked in that seat, so I was forced to move to an aisle seat in the middle. I will be asking for a refund for the upgrade. Not only was I denied the window seat, but the seat I was moved to had a broken screen."
Ventajas: "Crew was very welcoming and helpful."
Desventajas: "The plane was not clean and very little leg room."
Ventajas: "The cabbin crew they don’t even talk nicely to the passengers they have attitude, they don’t even provide extra pillows Food was bad Service was bad Airline is bad six hours delayed from delhi to Hyderabad two times security check that is unexpected. They don’t even realize new born babies, infants, old age and sick peoples are traveling. This airline is dumb, worst, poor, bad, I’m not going to suggest to my relatives and friends neighbors for air India airline."
Desventajas: "I don’t like food it’s not enough for one person if I ask extra they said we don’t have it, it’s ridiculous it’s long journey you should provide extra food, it was nasty food and not enough."
Ventajas: "It was in time. No issues with luggages"
Desventajas: "I paid extra for seat reservation but they gave me just random seat not the one I picked."
Desventajas: "Delayed several times Overbooked Lavatories not working"
Desventajas: "Poor service, poor organization, no proper instructions for flight connection. No wheelchair despite being requested while booking and before departure."
Ventajas: "Flight attendants"
Desventajas: "The general condition of the aircraft. It was in disrepair and worn. Seats were uncomfortable. Audio/video was inoperative and staff could not fix it. Food was tolerable with a definite decline in quality."
Desventajas: "The entertainment system was broken for most part"
Desventajas: "Entertainment system did not work at all during this 14 hr flight"
Ventajas: "Salimos en hora, todo perfecto"
Desventajas: "Comida buena"
Ventajas: "Air India is the best. Highly recommend it"
Ventajas: "Welcoming, food"
Desventajas: "The seats were okay but can be comfortable."
Ventajas: "good indian traditional food is required with enough quantity and good quality."
Desventajas: "crew behaviour not up to extent."
Ventajas: "Loved the leg room in the economy class seats, much more comfortable than other airlines. The flight crew was courteous, overall a pleasant experience"
Desventajas: "Customer service"
Ventajas: "Flight time from ORD to DEL. Quickest flight."
Desventajas: "Everything else."
Ventajas: "Non stop Timings Convenient Good food Courteous staff"
Desventajas: "Entertainment system having issues Headphone quality not good"
Ventajas: "Time saver"
Desventajas: "Smelly inside and poor and out dated equipment"
Ventajas: "Service is super bad, they don’t even get you water after serving once. Don’t forget it’s a 15 hour flight."
Desventajas: "Service inside the airline."
Ventajas: "Great service and food"
Ventajas: "Staff was courteous and helpful. Pilot was great."
Desventajas: "The seats were dilapidated, equipment didn’t work and the entertainment system was a mess. Movies kept on stopping and had to started again only to stop one more time."
Ventajas: "The food was decent. That’s about it."
Desventajas: "Other than this, the on flight entertainment was broken for the 15 hour flight, and people and their kids became restless. The staff refused to do much about it. It was a really bad experience. Some of the lights weren’t working for people who wanted to read and they were told to stand near the bathroom area for light. Overall, I won’t be flying air India again."
Ventajas: "Hospitality Generally the crew were great."
Desventajas: "Food could be better"
Ventajas: "Non stop"
Desventajas: "2 hrs late"
Desventajas: "I didn’t like unpaid for a Business CLass seat and no entertainment system for half the flight. Also was 2 hours late"
Ventajas: "Service & discipline of staff"
Ventajas: "Great seat comfort."
Ventajas: "flight schedules were very good and on time. Food and service was good / ok."
Desventajas: "I had a fragile item ( an LED tv ) and I got it broken :( I realized it only getting home and even I paid the duty in the airport for a broken tv ( ofcourse I didnt know that it was broken)"
Ventajas: "Efficient boarding and service. Served a hot breakfast to all passengers on Airbus 320 in less than an hour from start to finish."
Desventajas: "No issues"
Ventajas: "leg room, on time take off and landing"
Desventajas: "limited entertainment choices"
Ventajas: "Seating was spacious"
Desventajas: "Stewardess refused a second drink...for a courteous well behaved passenger. Entertainment system poor quality needs to be updated/replaced. Taste of food was very average. The stewardesss were trying to rush through the dinner thing like they were in a great hurry."
Ventajas: "Its a direct flight so good for people going alone. Food was also good."
Desventajas: "We booked a wheel chair for my mom but they didn't provide her that at delhi airport. She was going for the first time. She had to manage by herself till the baggage claim. She couldn't walk so long thats why this was bad experience."
Desventajas: "Poor airplane condition, tray table broken, could not recline the chair. Bad smell from bathroom Awful food. Non veg smelled very very bad and it was like some really bad animal. Awful"
Ventajas: "Food was good"
Desventajas: "The air hostess was rude to the elderly passenger who might not have ever flew and in the other airlines the crew members are really very helpful, they give a smile all the time and give special attention to the elderly, this was missing in this flight."
Ventajas: "Nothing at all"
Desventajas: "Lazy, uninformed and rude staff. Flight 8 hours late. I booked this by paying extra because it was a direct flight, but they changed it anyways because they just do not care. And this is my 5th and last time traveling g by air india, I'm not renting just because I faced this once, I have faced this 4 times. You think united airlines is bad, then you have never traveled in airindia."
Ventajas: "El tiempo de embarque y despegue fue rapidisimo, y el vuelose hizo muy corto."
Desventajas: "El tiempo previo al embarque fue en una sala no demasiado confortable."
Desventajas: "Crew members did not do their job well. They were not in service continuously for 3-4 hours. Its like they will serve one meal and then passengers will be on their own for next 3-4 hours. They never repeated any alcohol or soft drinks. Just one time and that too at the beginning. The aircraft was out of water for last 4-5 hours. It was like hell and even restrooms were part of it. Complete mess it was and I will never go with air India."
Ventajas: "IT was a straight flight"
Desventajas: "Service poor, entertainment system not working on a 14+hr flight was a bummer, seats malfunctioning. Staff not helpful, refused to let us use vacant executive class seats even with all the problems in our seat.s, not going to use it again."
Ventajas: "On time, good flight, friendly staff"
Desventajas: "Entertainment media getting old and need refresh"
Ventajas: "Timing and on schedule"