Good flight but luggage cost was too high.
Ventajas: "The check in was very rude and moody for no reason. He was not accommodating with the seating arrangement"
Desventajas: "Ask the staff not to be so moody for no reason at all."
Ventajas: "Late flight 1 hour"
Desventajas: "Be ontime"
Ventajas: "Crew was amazing and helpful."
Ventajas: "The seating availability at the check in time"
Desventajas: "The TVs never worked"
Ventajas: "Finally not much delay"
Desventajas: "No AC in hot weather in the bus and on the plane for half an hour before take off."
Ventajas: "Staff, seat."
Desventajas: "Delayed again: 40 mins"
Ventajas: "Business class seat"
Desventajas: "1,5 hours late, no info about it. Old plane."
Desventajas: "DO NOT FLY THIS AIRLINE they lost my luggage and WILL NOT ANSWER THE PHONE not sure if I'll ever get it back. Worst customer service ever."
Ventajas: "Leg room, online check in, being on time. Overall ok."
Desventajas: "Old plane, dry food, not too friendly staff and. Not the best value for money"
Ventajas: "Flawless process! Great customer service!"
Desventajas: "Arrival of baggage on the carousel."
Ventajas: "Good crew, attentive, courteous, communicative !!"
Desventajas: "Have the screens work ...."
Desventajas: "The departure could have been on time"
Desventajas: "Everything could be better, lost the second connection to Cluj"
Desventajas: "My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!"
Ventajas: "Free WIFI, entertainment is good"
Desventajas: "The entertainment"
Desventajas: "Everything was perfect!"
Ventajas: "Boarding too early and then sitting on the plane."
Ventajas: "the plane landed on time"
Desventajas: "luggage came late"
Desventajas: "Didn’t leave on time. Food was disgusting. Loud, not comfortable. Last time with Tarom"
Desventajas: "1h and 30 minutes late"
Ventajas: "FOOD and the crew"
Desventajas: "everything else: the plane was old and unaccommodating for a 9 hr flight, entertainment was terrible -small and damaged screen- no wi-fi, no electronics charging capabilities. I felt like in a prison"
Ventajas: "Food,staff,easy check in.everything worked perfect."
Ventajas: "The sandwich was very convenient, even though the flight was very short"
Desventajas: "The OTP airport is not very organized, difficult for a new guy to get to the gate. Nothing to do wirh the flight but i needed to mention this for other people new to the airport"
Ventajas: "On time,very frindly attendants q"
Ventajas: "Very good service"
Desventajas: "30 min late"
Ventajas: "well organized; nice service attendance, friendly and efficient staff."
Desventajas: "Flight attendants telling me take off my headphones, this isn't 1999"
Ventajas: "It was a pleasure to fly with them. I wish they flew in the continental US too."
Ventajas: "The professionalism of the crew and the food."
Desventajas: "too small aircraft sensitive towards the weather changes."
Ventajas: "Had sandwich and beverage on a 40 min domestic flight. Professional and helpful staff."
Desventajas: "Terrible handling of a situation with a passenger with special needs."
Desventajas: "Arrived 15min late and I had a tight connection."
Desventajas: "Lack of entertainment"
Desventajas: "No vegetarian food option. Pretty poor food as a whole. No entertainment unless one connected to their WiFi. Crew rather basic as far as manners are concerned. I got treated better on Romania-based low cost flights."
Ventajas: "safety fly"
Desventajas: "seats were too small, food looks not well"
Ventajas: "Friendly crew"
Desventajas: "Long wait on the bus out to board the plane"
Ventajas: "Good cabin service, with a smile, and complimentary food was served on a relatively short flight"
Desventajas: "No problems."
Desventajas: "Typically a beverage Is offered before take off. This flight it was not offered till the breakfast came out. May have been due to late start to boarding process"
Ventajas: "Look, most of these categories for judgment are irrelevant. Good stewardesses. A real sandwich. Left on time."
Desventajas: "Passport control is a mess, please help people to understand where to go. What to do.!!!!!!!!!!"
Ventajas: "The plane had a 50 minutes delay. The reason was "tehnical problems". Actually, 3 persons boarded 40 minutes late, so we all had to wait for them. That was so unfair."
Ventajas: "CREW IN BOTH FLIGHTS WAS NICE AND HELPFUL"
Desventajas: "NO AIR CONDITION DURIND THE FLIGHT (WAS BUT DID NOT DO ANYTHING)' MIXED FOOD (CHEESE AND CHICKEN TOGETHER AND NO WAY TO ORDER IN ADVANCE), VERY NICE CREW BOTH SIDED BUT RUDE GROUND STUFF IN ROMANIA,"
Ventajas: "The airplane was in a good condition"
Desventajas: "Crew members bored, without any mood of working"
Ventajas: "Exactly on time to the minute Great sandwiches Clean new aircraft"
Desventajas: "Nothing. Everything was great."
Desventajas: "Late by 1 and 1/2 hours. For only a 1 hour flight"