Desventajas: "Toilets was’t in service for flight from Warsaw to Lviv"
Desventajas: "The entertainment system didn’t work at all the whole long haul flight"
Desventajas: "Buen servicio aunque salió 5 minutos después de la partida. Viaje cómodo y tranquilo"
Ventajas: "Tripulación agradable"
Desventajas: "Comida y entretención"
Ventajas: "Service excellent"
Desventajas: "Late flight"
Ventajas: "The aircraft."
Desventajas: "First and last time on LOT!Boarding and flight crew rude, unhelpful. Flight late, no communication, no info at the gate. No standard communication, no info from the pilot during the flight. When the crew spoke in english or polish it was unclear. No help no info with connecting flight, missed it!"
Ventajas: "Crew were Great."
Desventajas: "Warsaw airport repeats Security screening. Redundant, I don’t know all the international airports, but I know there are others who don’t do this."
Ventajas: "Available seats"
Desventajas: "Didn’t like food and they didn’t give the ear set- glad I got my own"
Ventajas: "I love Dreamliner windows"
Desventajas: "Flight was delayed"
Desventajas: "El vuelo salio tarde y perdieron mi equipaje"
Desventajas: "me obligaron a facturar mi equipaje de mano, y lo perdieron"
Desventajas: "The boarding and flight were late"
Ventajas: "like the team .drinks.food.the gift . confort .place .slept very good . thank you very much for service"
Ventajas: "Legroom, Prompt arrival."
Desventajas: "The entertainment screen did not work well; I could not use it at all. That is very bad on a long flight."
Desventajas: "Se atraso la conexion en Varsovia, la señorita recibio la informacion del restraso despues que yo. Me dejaron mis maletas a pesar del retraso y que habia pagado por llevarlas. Luego el servicio de Grund Global que les maneja el equipaje a LOT muy pero muy mala... nunca contestaron el telefono, por lo que no pude hacerl el reclamo del equipaje para darle seguimiento. Luego me encontraron mis maletas pero yo viaje el 4 de agosto al Delta del Danubio por lo que fue imposible que me las llevaran a la ubicacion. Una maleta llego a Bucarest el 6 y la otra el 8 de agosto. Dos dias antes de mi proxima parada en Europa (Italia) cuando llegue al aeropuerto a recoger el equipaje, nuevamente nadie respondio al telefono, por lo que tuvimos que acudir al personal del aeropuerto para que yo udiera entrar al area restringida a recoger mi equipaje. Muy tardado y dificl localizar a alguna persona que me pudiese apoyar en la recuperacion del equipaje."
Ventajas: "Los aviones buenos y limpios."
Ventajas: "Food was ok"
Desventajas: "Horrible, lazy staff with attitude. Extremely uncomfortable seats, not working TVs , poor choice"
Desventajas: "Ear bud connector was broken"
Desventajas: "Bad flight over all was delayed 3 times for no reason No one tells you anything"
Desventajas: ""beds" not as comfortable as British Air, Qantas or Air NZ, which are all we have to compare it to Grasp of English of crew not great. Choices of menu in Business limited, especially for those not eating pork or beef (again,not our experience on the above mentioned airlines) The requested vegetarian meal was the same for both dinner and breakfast, and consisted of the same plain cooked vegetables and fresh fruits only"
Ventajas: "Very professional crew ."
Desventajas: "Not applicable"
Desventajas: "Cramped plain; leg room no existing; on-board service mediocre at best! But I guess you get what you paid for...."
Desventajas: "Connecting flight in Warsaw was horrible. Warsaw airport is not prepared to help people that have little (1 hour) time to catch other flights. It's a nightmare."
Ventajas: "No way to reschedule if NOT STAYING FOR HOURS IN LINE"
Ventajas: "the flight attendants were very nice."
Desventajas: "the fact that my carry on bag was broken when we landed in Poland and no one from the staff took even a second to guide us about what can we do about it. the entertainment system was not good at all and the movie section was poor. our flight from TLV to Poland was canceled and they didn't know about it until 4 hours before the flight!!! Not sure I will fly with this airline again in the future."
Desventajas: "I didn't like that there was no Wifi, the seats were a bit small, and the connecting flight to moscow was only about 40 mins from the arrival, and we were delayed and I missed my connection. They should not plan connections this close."
Ventajas: "Flight on time, comfortable, accommodating service, good food."
Desventajas: "the crew wasn't so nice and helpful"
Ventajas: "The usual cramped travel but it was fine. Good movies"
Desventajas: "Somewhere Ipad disappeared from luggage we had checked."
Ventajas: "Everything was perfect. The best flight ever! Landing I didn’t even feel a thatched to the grand"
Ventajas: "Very narrow seats in Coach."
Desventajas: "Very uncomfortable."
Desventajas: "old aircraft enterrainment system didnt work food tray broken in many seats"
Ventajas: "Crew was very nice"
Desventajas: "Seat was broken and flight was delayed 45 min"
Ventajas: "boarding hour late all other ok."
Desventajas: "everything ok"
Desventajas: "NYC to Warsaw, the flight was 4 hours late no voucher for food. some got it some not. i lost the flight from Warsaw to Bucharest they put me on flight from Warsaw to Vienna that flight was late as well i got to Vienna and i ran to get the flight to Bucharest. i was very tired"
Ventajas: "Pésimo servicio de la empresa y Kayak, ya borré la app"
Desventajas: "Borren su app, es mejor así. Sálgan del negocio"
Ventajas: "Excellent flight attentive crew. Luggage handling super fast. Crew gave out some free extras to make up for the delay."
Desventajas: "Weather related delay not airline dependent"
Desventajas: "Demora en salir tanto desde Nueva York como de Varsovia"
Desventajas: "Delayed by 2.5 hrs"
Ventajas: "Smooth and easy boarding and deplaning"
Desventajas: "Charge for a glass of wine but not soft drinks which just about cost the same"
Desventajas: "The entire flight was cancelled. I didn't receive any notification from the airline prior to my arrival at the airport."
Ventajas: "La comida y el servicio fueron buenos. Entre comidas había buenos snacks en la cola del avión. El sistema de entreteniendo cumple su función y tiene una buena selección de películas y actividades."
Desventajas: "No pudimos hacer el check in online para ese tramo del vuelo. En la página no especificaban el motivo por el cual no pudimos hacer el check in."
Ventajas: "El avión es rápido y el tiempo de vuelo es el que indican. Dan un snack durante el vuelo."
Desventajas: "El embarque se hace a través de la pista. Albert un avión de hélices el ruido es mayor que en los aviones de turbinas."
Ventajas: "Plane was 2 h deleyed but service and crew did exellent job."
Desventajas: "The cost to seat comfort was not in harmony."
Ventajas: "Excellent flight"
Desventajas: "My flight was canceled after 4 hours of waiting . Poor communication in regards to it"
Ventajas: "Practically nothing"
Desventajas: "The flight was late and we missed our connecting flight delaying our trip."
Ventajas: "787 is a great plane."
Desventajas: "No headsets were provided to the passengers for listening to movies. (Had to use my own.) Terrible that they charge you for advance seat flight choice."
Ventajas: "Entertainment and the dinning."
Desventajas: "Entertainment was a bit old thought and the snacks were a poor"
Ventajas: "Fue un buen viaje, puntuales y tuvieron cortesia a la hora de acomodar a las personas"
Ventajas: "Tripulación amable"
Desventajas: "Comida, algún regalito para los niños, no cobrar las cervezas, x lo menos una x el retraso, vino para comer"
Desventajas: "Good service cold have come sooner, I wanted to sleep as much as possible but it was a full 2 hours before the service finished."
Desventajas: "El embarque un desastre"
Desventajas: "The flight was canceled hours before departure. I waited for 30 minutes on hold to see if I could get on a different flight. But they couldn’t get me to my destination for 2-3 days after my originally-scheduled arrival."
Ventajas: "The staff was great"
Desventajas: "Wifi didn’t work for me"
Desventajas: "Flight was good. Kayak service terriible. First time user and I’ll never use it again. Who wants to deal with a third third part. Information was not translated properly and resulted in my wife and I on separate flight."
Desventajas: "Feels dated and needs new energy with better food and atmosphere"
Ventajas: "Professionalism and kind , courteous people!!"
Desventajas: "Person in front kept seat reclined the entire time. Grrrrr"
Ventajas: "Checked in online. Got boarding pass. Dropped bag at Aer Lingus desk. All easy. Very cordial and helpful staff."
Desventajas: "Very uncomfortable plane. I’m small so usually I have some room to move in my seat. Not on this plane. Most uncomfortable ride ever. Once seat in front of me was back I could not retrieve anything stowed under my seat. No room to bend. Awful. Also plane seemed worn. The magazine rack in front of my seat was brokenness one side and kept falling forward on my knees. Had hoped to sleep during this redeye; not a chance."
Ventajas: "Los retrasos en los dos vuelos ida y vuelta, deberían compensar de alguna forma el incumplimiento de los horarios."
Desventajas: "Deberían dar algún snack ya que el precio no es barato para no poder darlo. No lo recomiendo"
Ventajas: "When boarding, initial impression was that of a very clean and fresh atmosphere. Attendants appeared very neat and acted very professional. More so than any airline I have travelled with."
Ventajas: "The flight was on time and there were no problems."
Desventajas: "The packaged meals are never the best, but the breakfast box was good."
Ventajas: "I had a good flight. No complaints."
Ventajas: "Very comfortable Transfer in Dublin very easy Everyone very helpful"
Desventajas: "No free alcohol on an international flight?!?!"
Desventajas: "Plane was dirty - petri dish mold on window blind No choice of food seats uncomfortable for 6 + hours"
Desventajas: "I was not permitted to check in online through any website (BA, Are Lingus etc.) then I was not permitted to self-check in at a kiosk. By the time I was able to check in all that was left was a middle seat. I asked about upgrades and was told I would need to pay full price for one of those tickets. The seats are veryyy cramped, the entertainment system was outdated, the food was gross and wine was expensive."
Desventajas: "Flight delayed hour and a half"
Ventajas: "Boarding was fast but take off was very slow"
Desventajas: "The flight attendant from JFK to Dublin was rude. She wore glasses and was blond"
Ventajas: "El vuelo salió 40 minutos tarde"
Desventajas: "Asientos normales"
Ventajas: "The crew actually talked to us. Food was good and frequent. Lots of entertainment."
Desventajas: "Seats still suck."
Ventajas: "Crew was efficient"
Desventajas: "Seats were cramped , my bottom was numb , sound on tv terrible, food was pleasant crew efficient and professional"
Ventajas: "Flight crew was great."
Desventajas: "My wifes seat kept reclining and would not lock in place. My seat would not recline and was locked in upright position which was not comfortable when trying to sleep plus seat in from was reclined in your face."
Ventajas: "I liked that we got dinner and breakfast included and that food was actually tasty."
Desventajas: "- disorganized flight info from the moment it's booked. Was under the impression i was paying for a British airline flight, not Aer Lingus - feels like a budget airline at a premium price - broken everything from chair to very poor seat design and situating, bathroom door was broken and was exposed to the toilet the whole flight -flight attendant service and attitude was beyond lousy. - never will i book from kayak or webjet every again."
Ventajas: "Friendly and professional service from the flight crew, the food was fine, and the flight was not too crowded."
Desventajas: "The viewing screen on for my seat was not working properly, but I had an empty seat next to me and could use that one,"
Ventajas: "I had been thinking about whether or not I want to contact Aer Lingus or not on this matter. The Aer Lingus personnel never gave me my dinner until 15 minutes after everyone else received theirs."
Ventajas: "The biz class seat was good."
Desventajas: "Disorganized / messy check-in."
Desventajas: "A/c was not working and is not the first time that happened on aerlingus....my question is do you do maintenance on aircraft??????"
Ventajas: "Great crew food was good timely and professional."
Desventajas: "Need headphone adaptors. Airline headphones terrible."
Ventajas: "Clean plane & bathrooms"
Desventajas: "About 45 minute late in take off. The sound system for movie was very distorted almost not usable. I fly several times a year. My first time with Aer Lingus. This was not a good example of your profession"
Desventajas: "Our flight was cancelled without a reschedule"
Ventajas: "Flight was on time. Very courteous staff. Comfortable seats and great movie selection. Food wasn't bad either."
Desventajas: "This was the first time in my life that an airline lost my luggage. I finally got it back 2 days later but it was a very stressful experience."
Ventajas: "Everything was basic. I got an old plane so everything wasn't up to date"
Desventajas: "It was slow in taking off, not sure why but the plane was taxi'd for a long time. In-flight system and variety was lacking. Audio was poor. It did the job taking me to my destination but the great."
Ventajas: "It was a full flight and the attendance were friendly and attentive."
Ventajas: "Good food and entertainment selection. Everyone was friendly"
Desventajas: "So many unnecessary announcements. Repeated staff on board introducing pilot and crew members twice a well hour into a red eye flight. Lights were left on for far too many hours for a flight where most are sleeping. and they were extremely bright for the window seat. airlingus made it extremely difficult to get some shut eye."
Ventajas: "Loved the entertainment system--so many great movies & tv shows to choose from but the earphones were so bad I couldn't hear any of it."
Desventajas: "We were delayed on the plane for almost 3 hours and it was uncomfortable at times because it was warm and stuffy on board. Pilot did his best to get the air going again. Crew was great."
Ventajas: "Good movie selection, not bad food,"
Desventajas: "Flight arrival time, not a fan of the red-eye."
Ventajas: "vuelo confortable y agradable"
Ventajas: "Comfortable flat seats. Nice staff"
Ventajas: "The crew were leaders. So much when you fly these days the crew don't take a leadership role. I don't mean, become mean - I mean to be a true leader. Say what needs to be said but don't say it mean."
Desventajas: "The plane was cold at times. The breakfast muffin could have been healthier....the ingredients were a bit off putting..too much sugar and artificial ingredients!!"
Desventajas: "Gate agents were quite rude"
Ventajas: "I thought the staff was attentive and friendly. I'm an anxious flier and the flight attendant checked on me multiple times during the flight. Thank you. The plane appeared new and clean."
Desventajas: "I don't have any negative feedback."
Ventajas: "The crew was great. We were given seat assignments 16 rows from our daughter, but they assisted and a passenger switched with her. The entertainment center looked good, if it had worked."
Desventajas: "The seating is so tight that reclining more than two inches severely interferes with the passenger behind. The narrow seats meant leaving an arm in the aisle, which the crew constantly ran into. The entertainment center was broken. The shepherd pie reminded me of military rations, and not in a good way. Between the tight space, reclining seats, blanket and pillow, you really have no room at sll"