El servicio de abordaje me dio información errónea ,según visa americana no era válida.mala gente y malos trabajdores
Desventajas: "Toilets was’t in service for flight from Warsaw to Lviv"
Desventajas: "The entertainment system didn’t work at all the whole long haul flight"
Desventajas: "Buen servicio aunque salió 5 minutos después de la partida. Viaje cómodo y tranquilo"
Ventajas: "Crew were polite, friendly and attentive."
Desventajas: "Better food, bigger dessert"
Ventajas: "Tripulación agradable"
Desventajas: "Comida y entretención"
Ventajas: "Service excellent"
Desventajas: "Late flight"
Ventajas: "The aircraft."
Desventajas: "First and last time on LOT!Boarding and flight crew rude, unhelpful. Flight late, no communication, no info at the gate. No standard communication, no info from the pilot during the flight. When the crew spoke in english or polish it was unclear. No help no info with connecting flight, missed it!"
Desventajas: "Sound control on the entertainment console was a bit wonky. Nothing major, just enough to be annoying until I figured the details."
Ventajas: "Crew were Great."
Desventajas: "Warsaw airport repeats Security screening. Redundant, I don’t know all the international airports, but I know there are others who don’t do this."
Ventajas: "Available seats"
Desventajas: "Didn’t like food and they didn’t give the ear set- glad I got my own"
Ventajas: "I love Dreamliner windows"
Desventajas: "Flight was delayed"
Desventajas: "El vuelo salio tarde y perdieron mi equipaje"
Desventajas: "me obligaron a facturar mi equipaje de mano, y lo perdieron"
Desventajas: "The boarding and flight were late"
Ventajas: "like the team .drinks.food.the gift . confort .place .slept very good . thank you very much for service"
Desventajas: "Was delayed. A huge guy was sitting next to me and taking the space."
Ventajas: "Legroom, Prompt arrival."
Desventajas: "The entertainment screen did not work well; I could not use it at all. That is very bad on a long flight."
Desventajas: "Se atraso la conexion en Varsovia, la señorita recibio la informacion del restraso despues que yo. Me dejaron mis maletas a pesar del retraso y que habia pagado por llevarlas. Luego el servicio de Grund Global que les maneja el equipaje a LOT muy pero muy mala... nunca contestaron el telefono, por lo que no pude hacerl el reclamo del equipaje para darle seguimiento. Luego me encontraron mis maletas pero yo viaje el 4 de agosto al Delta del Danubio por lo que fue imposible que me las llevaran a la ubicacion. Una maleta llego a Bucarest el 6 y la otra el 8 de agosto. Dos dias antes de mi proxima parada en Europa (Italia) cuando llegue al aeropuerto a recoger el equipaje, nuevamente nadie respondio al telefono, por lo que tuvimos que acudir al personal del aeropuerto para que yo udiera entrar al area restringida a recoger mi equipaje. Muy tardado y dificl localizar a alguna persona que me pudiese apoyar en la recuperacion del equipaje."
Ventajas: "Los aviones buenos y limpios."
Ventajas: "Food was ok"
Desventajas: "Horrible, lazy staff with attitude. Extremely uncomfortable seats, not working TVs , poor choice"
Desventajas: "Ear bud connector was broken"
Desventajas: ""beds" not as comfortable as British Air, Qantas or Air NZ, which are all we have to compare it to Grasp of English of crew not great. Choices of menu in Business limited, especially for those not eating pork or beef (again,not our experience on the above mentioned airlines) The requested vegetarian meal was the same for both dinner and breakfast, and consisted of the same plain cooked vegetables and fresh fruits only"
Desventajas: "Connecting flight in Warsaw was horrible. Warsaw airport is not prepared to help people that have little (1 hour) time to catch other flights. It's a nightmare."
Ventajas: "My flight was pretty comfortable. I had heard so many negative things about LOT Airlines, but I loved the cabin crew who were extremely courteous, and the food served was pretty good (dinner and breakfast since it was an overnight flight). The entertainment was pretty good as well; they even had some Oscar nominations like Dunkirk and Shape of Water available to watch. Overall, I was very pleased with my flight experience."
Desventajas: "The only thing that I was not a fan of, but which didn't bother me that much/didn't affect me that much, was that we departed from JFK in NYC *an hour late* because we boarded so late. For some people, this caused an issue with their connection in Warsaw, but for me, I luckily had a four hour layover. Still, an hour is pretty bad in terms of departure."
Ventajas: "Quick and good service"
Ventajas: "Speed of fly"
Desventajas: "a hard seat"
Ventajas: "the flight attendants were very nice."
Desventajas: "the fact that my carry on bag was broken when we landed in Poland and no one from the staff took even a second to guide us about what can we do about it. the entertainment system was not good at all and the movie section was poor. our flight from TLV to Poland was canceled and they didn't know about it until 4 hours before the flight!!! Not sure I will fly with this airline again in the future."
Desventajas: "I didn't like that there was no Wifi, the seats were a bit small, and the connecting flight to moscow was only about 40 mins from the arrival, and we were delayed and I missed my connection. They should not plan connections this close."
Ventajas: "Flight on time, comfortable, accommodating service, good food."
Ventajas: "I book this flight months in advance and got a really good deal. Everything was really good, crew was pleasant food was pretty good, which is rare in the air. Airplane was clean and the bathrooms dint stink. Entertainment was very good, loved it that I could find good Russian comedies. Seats were really comfy, I slept for the first time in a plane. Really recommend this airlines"
Desventajas: "the crew wasn't so nice and helpful"
Ventajas: "Everything was perfect. The best flight ever! Landing I didn’t even feel a thatched to the grand"
Desventajas: "entertainment didnt work tray tables broken"
Desventajas: "My bag didn't arrive in Warsaw. I asked the LOT representative at JFK to verify that my bag was on the flight between NYC and Warsaw. She said that it was, but it wasn't there when I arrived"
Desventajas: "was delayed for 4 hours."
Ventajas: "boarding hour late all other ok."
Desventajas: "everything ok"
Desventajas: "NYC to Warsaw, the flight was 4 hours late no voucher for food. some got it some not. i lost the flight from Warsaw to Bucharest they put me on flight from Warsaw to Vienna that flight was late as well i got to Vienna and i ran to get the flight to Bucharest. i was very tired"
Ventajas: "Pésimo servicio de la empresa y Kayak, ya borré la app"
Desventajas: "Borren su app, es mejor así. Sálgan del negocio"
Ventajas: "Excellent flight attentive crew. Luggage handling super fast. Crew gave out some free extras to make up for the delay."
Desventajas: "Weather related delay not airline dependent"
Desventajas: "Demora en salir tanto desde Nueva York como de Varsovia"
Desventajas: "Kosher food wasn't good, seat's where not comfortable"
Ventajas: "La comida y el servicio fueron buenos. Entre comidas había buenos snacks en la cola del avión. El sistema de entreteniendo cumple su función y tiene una buena selección de películas y actividades."
Desventajas: "No pudimos hacer el check in online para ese tramo del vuelo. En la página no especificaban el motivo por el cual no pudimos hacer el check in."
Ventajas: "El avión es rápido y el tiempo de vuelo es el que indican. Dan un snack durante el vuelo."
Desventajas: "El embarque se hace a través de la pista. Albert un avión de hélices el ruido es mayor que en los aviones de turbinas."
Ventajas: "Practically nothing"
Desventajas: "The flight was late and we missed our connecting flight delaying our trip."
Ventajas: "787 is a great plane."
Desventajas: "No headsets were provided to the passengers for listening to movies. (Had to use my own.) Terrible that they charge you for advance seat flight choice."
Ventajas: "The staff at Polish airline was great, very kind and helpfull!"
Ventajas: "New airplane with excellent crew. Busies class was very good."
Ventajas: "Check in fast and friendly. Arrivals on time. Service more professional than Lufthansa.There"
Desventajas: "There is nothing wrong to mention."