Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "Crew is amazing and very courteous. The seats were very comfy and food was awesome. Thanks."
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "The crew was very friendly, kind, and helpful."
Desventajas: "I couldn’t find any music that I liked - classical, soft rock, etc"
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "Very packed and no leg space"
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Ventajas: "Much better than average meals"
Desventajas: "more cell phone charging stations at the airport"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Everything was good"
Desventajas: "Veg Food"
Desventajas: "Took long time to provide food & water."
Ventajas: "Crew is so helping and attentive , not like american or european carriers . A350 was one of the best planes Inflight dining options in economy was like premium economy Entertainment system was too good"
Ventajas: "Everything?"
Desventajas: "Nothing?"
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Ventajas: "Staff was outstanding"
Desventajas: "N/A"
Ventajas: "FLIGHT ATTENDANTS WERE WONDERFUL"
Desventajas: "CRYING BABY BUT I UNDERSTAND THOUGH"
Desventajas: "Todo súper bien"
Ventajas: "Nil"
Desventajas: "Seat not very good"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "Excellent friendly service"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "Everything was perfect! From boarding the flight, decor, hospitality, clean, comfortable and my special meal selection was always right. The flight attendants greeted me before meals and insured me that they received my meal order."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "The service was okay"
Desventajas: "Hi I travelled on 7/16 from Philadelphia to Cairo through the Jordanian airline . Unfortunately the luggages didn't reach to Cairo airport with me . 3 days later they told me that the luggages in Jordan and I have to travel from Alexandria city to Cairo to receive my luggages . When I went their , I found my luggages were opened and missing much items . I made reports on the airport. The employees in the airport they wondered why the opened the selling box , and the box looks empty. The weight for this box was 32 kilograms in the time of shipping. And I paid $400 for extra weight . But when I received it was like 20 kilograms. Plus I paid $350 for Qater airline for shipping 3 luggage . That's means I paid $750 for shipping 3 luggages and I received it looks empty . I need refund for all shipping and $5000 for damages items , or I will complain this airlines through the American court . Thank you"
Ventajas: "Had a great experience with this flight"
Desventajas: "Nothing"
Ventajas: "I liked the pilot and staff. The workers were very friendly. P.S I loved the food"
Ventajas: "Crew was great; plenty of space to stretch out"
Ventajas: "The service during the flight was excellent, workers showed all kind of concern and care. Thank you."
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Servicio, excelente igual que el personal muy atentos"
Desventajas: "Trasbordo en Sao Pablo, fue de imprevisto por problemas con el aeropuerto"
hacía demasiado frio, me resfrié , la seleccion de peliculas deja mucho que desear
hacia demasiado frio en la cabina, me resfrié
Ventajas: "Boarding through two doors made the process faster."
Desventajas: "A better explanation of the lunch choices would be helpful"
Desventajas: "Way cramped"
Ventajas: "Flight attendants super sweet and really paid attention to any needs. Comfy seats, lots of movies to choose from and a tasty breakfast."
Ventajas: "Love qantas airways! Such a great and safe airline."
Ventajas: "Entertainment was very good. Crew was professional and efficient."
Desventajas: "The seat had no lower back support and was really uncomfortable."
Ventajas: "It was our first time flying on Qantas. everything was above expectations."
Desventajas: "Wifi was horrible. Selection of movies was weak."
Desventajas: "Crew was not friendly. Also - who thought putting call buttons in the armrest was a good idea? We had 10 accidental calls from the people around us alone."
Desventajas: "Had the weather in Wellington cooperated, I would have made it to the AKL-SYD leg and, most likely, would have enjoyed the travel experience. I plan to fly WLG-AKL tomorrow evening via another airline. Please rebook me onto Qantas tomorrow in evening."
Ventajas: "Great crew and comfortable sear"
Desventajas: "Older plane so entertainment system left a bit to be desired"
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Ventajas: "an amazing flying experience with pleasant crews who served their customers with hearts and their lovely smiles!"
Ventajas: "The Sydney lounge is amazing and the entertainment options are excellent."
Desventajas: "Inflexible on making food available at times other than when the crew wanted to feed people, making no extra effort, or even acknowledging emerald status."
Ventajas: "Normal standard for that kind of trip"
Ventajas: "warm food even on domestic flight"
Ventajas: "Lunch served was good."
Desventajas: "The flight was delayed a bit."
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Desventajas: "Our flight was delayed 3 hours. We were stuck on the plane 2 of the 3 hours! Terrible!"
Ventajas: "in flight service"
Desventajas: "website down and couldn’t even checkin online"
Ventajas: "Seat was more comfortable than I had expected."
Ventajas: "Check-in & flight staff were very pleasant."
Desventajas: "The flight was one hour late. There was no entertainment system on the flight. The snack was mediocre."
Ventajas: "It never left.....I am still in Sydney!!!! Keep up on your dlights"
Desventajas: "Quantas Flight was cancelled going down and also back."
Ventajas: "Delay on LAX to bNE was too late for us to make the connection. And our bags were lost as a result."
Ventajas: "Excellent"
Desventajas: "none"
Desventajas: "We were unable to access the boarding area until about 15 min prior to the flight for some unknown reason. We were held in an "anteroom" area. The boarding process was a bit confused as a result."
Ventajas: "It was nearly impossible to get in or out of our seats when the chairs in front of us were reclined. When they are straight up it was no problem. Legroom was ample and the blankets and pillows were a nice touch."
Ventajas: "I didn't eat dinner as I was too tired, but the breakfast was good and dinner looked pretty good. For airline food, that is. The staff were very polite and friendly."
Desventajas: "I previously flew Tokyo to Sydney premium economy on Japan Air and that created expectations. This was significantly worse. The seats were not as comfortable or as spacious. On JL, you have a bit of a barrier between you and the person in the next seat. On Qantas, you very much do not. While this is probably more just bad luck than anything else, the boarding experience was nightmarish with swarms of people blocking every passage."
Ventajas: "Friendly crew"
Desventajas: "Upper deck and lower deck economy seats don’t have the same amenities on the A380-800 plane"
Ventajas: "Entire flight there was no comfort- crew was brash and unfriendly -"
Ventajas: "Relatively smooth flight. Good snacks at back of plane. Plenty of bathrooms. Crew were courteous and helpful."
Desventajas: "Headphone jack and USB charging jack didn't work. So wasn't able to watch any movies. Arm rest was broken. When the seat in front reclines it gets very tight forcing you to recline and do it to the person behind you. Needs refurbishing. The seats are in poor shape and are pretty tight."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Ventajas: "Loved the crew, very friendly and helpful. Liked having my own tv screen on the back of the seat. Food was great."
Desventajas: "Wish there was more leg room and ability to lie down. It was a 12-13 hour flight."
Ventajas: "Excellent people who made the flight very nice. Extremely personable."
Ventajas: "Absolute top shelf service from checkin to de-planing."
Ventajas: "Nothing because this flight never happened."
Ventajas: "Worst food on flight m service"
Ventajas: "Crew on the plane was a group of wonderful ladies. Always smiling & pleasant, even when they had to move people around. Great service with a smile."
Desventajas: "No info ahead of time about checking in. Once we got to the airport, I was told that I should have known better & checked in 24 hours prior. initially, the agent said that all seats are appropriated randomly. At the gate, I'm told different. I had to fight tooth & nail to get a seat next to my wife (who often gets airsick). It didn't feel good to have to argue & make a scene to accomplish this."
Ventajas: "The crew was helpful. Food was good. Really like the individual entertainment screens!"
Desventajas: "Sad because it was more crowded and we couldn't get by a window. On top of that, the sky cam must have been broken so we couldn't even watch from our screens. I won't travel on a Friday again. Would be nice to have a bit more leg room!"
Ventajas: "The crew was attentive and friendly, food was great and the wide variety of entertainment offered made the 16+ hour flight go by quickly"
Desventajas: "Only downside was fellow travelers being inconsiderate."
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Ventajas: "The crew was very friendly and helpful."
Desventajas: "The seat cushions are stiff and uncomfortable. And the seat backs were in my face the whole time."
Ventajas: "The flight crew were friendly, the flight left on time, food good and cabin clean."
Desventajas: "Had a jumpy screen for a while and the headsets were a bit sensitive with the sound dropping on and off. The controls were on the top of the arm rest which my husband kept accidentally knocking. Changing channels, turning up the volume etc."
Ventajas: "I got a great deal on this flight, I will look to KAYAK For all my travel needs."
Ventajas: "Emma on board staff was friendly and professional"
Desventajas: "I understand planes are late in and late to leave but the QANTAS staff just get worse at communicating and unapologetic."
Desventajas: "Sold as Qantas. In fact it is Jetstar. No food, no drinks, no entertainment. Qantas personal unfriendly when we went to Qantas desk to check in for, what we thought was a Qantas flight."
Ventajas: "Entertainment Is always good"
Desventajas: "The five hour delay. Would have appreciated a phone call so I didn't have to get to the airport so soon. Food used to be so much better"
Ventajas: "Flying business class on quantas is awesome"