Desventajas: "I have encountered missing documents before departure in Singapore to KL. The check in crews very helpful, their knowledge to assist me boarding smoothly. My appreciation towards all crews who have helped me this morning ( SQ106) Big THANK YOU to you ALL."
Desventajas: "More food variety"
Desventajas: "More storage space in business"
Desventajas: "Raise the cabin temperature"
Ventajas: "Always love the SIA business product on long haul."
Desventajas: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."
Ventajas: "crew were very friendly and helpful. flight was one of the best i’ve had"
Desventajas: "boarding at sydney was very confusing"
Desventajas: "Cramped seats, no leg room, horrible food, stupid COLD snack!"
Ventajas: "The cabin crew and the pilots. The flight went smoothly."
Desventajas: "Singapore Airlines should inform clearly of the mileage policy and the lounge access while using a code-share flight. I thought I booked as a code-shared Singapore Airline flight, but I got rejected from the lounge access."
Ventajas: "loved d bnew 787 dreamliner planes. loved d medium haul biz class seats."
Desventajas: "everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling ."
Ventajas: "More space then previous flights. Attendants very pleasant and helpful."
Desventajas: "Ran out of the food choices by the time they reached me. Had to make do with what was left."
Ventajas: "Everything else"
Desventajas: "Food was less than marginal"
Ventajas: "Entertainment ok but not newest, boarding smooth, food ok"
Desventajas: "Long waiting time for baggage, food not exceptional"
Ventajas: "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
Desventajas: "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."
Ventajas: "Ok"
Desventajas: "Delayed"
Desventajas: "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Everyone was very attentive and nice. The leg room is decent ."
Desventajas: "Some of the food didn't taste amazing, would've like maybe a different choice other than salmon or curry pork"
Ventajas: "Most everything"
Desventajas: "Crying babies made it tough to sleep the whole flight"
Desventajas: "Cabin temperature was really hot."
Ventajas: "Very good service."
Desventajas: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Ventajas: "The food is very good in economy. Large screen tv gor movies and games."
Desventajas: "all was good, nothing bad"
Ventajas: "Premium economy"
Desventajas: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
Ventajas: "Seats, crew"
Desventajas: "Nothing else other than above"
Ventajas: "Crew was good."
Desventajas: "Despite booking Hindu vegetarian meal, chicken was served. The seats were too uncomfortable and no space at all."
Ventajas: "Service and food"
Ventajas: "food. schedule was on time"
Ventajas: "New plane. Good entertainment. Seat reclined a lot but would not stay reclined."
Desventajas: "The food was horrendous. Worst airline food I've ever had. Check in and boarding area not great. Very overrated airline."
Ventajas: "Crew, cabin and food."
Desventajas: "Lack of entertainment console at each seat"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "The on-board crew was polite and humble. Food served was delicious and the flight reached on time."
Desventajas: "The flight was quite old, was a bit surprised as the route seems very busy. Our seat 36J and K interestingly had no windows. First time flew on a flight with no window row."
Ventajas: "Liked almost everything: newspapers, menu card, mini-toiletries bag, hot towel, food choice, ice cream, entertainment options, head sets provided (better quality than US airlines), lavatories kept clean and with less waiting time, number and friendliness of flight staff."
Desventajas: "What I did not like: Boarding was slower than expected. Large plane = longer boarding time."
Ventajas: "Great flight and entertainment options, friendly crew, free wine :)"
Ventajas: "Overall service, good leg space."
Desventajas: "We were seated in the same section with four babies."
Desventajas: "Headphones were not functioning properly"
Ventajas: "nothing"
Desventajas: "poor ground and inflight crews hospitality poor food quality poor food variation"
Ventajas: "Excellent experience as usual by SIA."
Desventajas: "The plane is a bit aged in SIA standard. No USB charging. IFE screen is not bright enough."
Ventajas: "Customer service and food couldn't be better."
Ventajas: "The crew Were so attentive. And Also not untrusive. If i was asleep they left me and offered me food and drink when i woke. Excellent airline."
Ventajas: "everything, excellent job"
Ventajas: "Great price"
Desventajas: "Food is not good"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "We had the BEST FEMALE flight attendants, they were soooo helpful and one of them came and wrote down my kids' names so she can call them by their names, and they got to choose the food and got theirs early so I was able to help them before mine arrived which was super thoughtful! Food option was pretty good and lots of shows and movies to choose from. Getting ice cream was such a treat for my kids!"
Desventajas: "The male flight attendants were kind of annoying, they were trying to be funny but didn't work so they just came off arrogant and annoying!"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Exceptional service!"
Desventajas: "There should always be a vegetarian option on the set menu. I didn't realise I would need to pre order my meal for this."
Ventajas: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."
Ventajas: "Check in and boarding were flawless. The flight left about one hour late. The seats in coach are getting smaller and smaller. I got an aisle seat to have a little extra room (I'm 6'1") only to get hit big time by the food cart (they did apologize). The food was plentiful, but mediocre at best. The flight attendants were working hard, but we're abrupt and tired. Overall, I have three stars, when in the past, flying SA was always a five star experience. It got me back home though. :)"
Ventajas: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival. The A350 aircraft feels roomy. Most importantly, given the total duration of the flight, it was a pretty good experience on-board."
Desventajas: "The seats and especially the hand-rests on the A350 seem very slim and flimsy. The movies choices in the in-flight entertainment were wanting."
Ventajas: "The crew was excellent and we appreciated the ability to change seats after takeoff."
Desventajas: "Waited 55 minutes for baggage claim in Auckland. No reason given. I expect better service from Air New Zealand even though I understand the baggage handler’s are different group"
Ventajas: "Seat was too narrow"
Desventajas: "See above"
Ventajas: "I liked sleeping for 10 hrs & arriving in AKL ready to roll!"
Desventajas: "I paid for seats, but there is no record of my purchase at NZ air."
Ventajas: "Everything."
Desventajas: "Nothing."
Ventajas: "The crew was polite, efficient and prompt"
Desventajas: "The food quality needs improvement!"
Ventajas: "Crew was amazing, very attentive."
Ventajas: "Food was delicious. They served dinner and breakfast. The flight was not crowded. I was able to sleep by stretching across 3 economy seats in my row."
Desventajas: "It would be better if the armrests went up."
Ventajas: "Food was delicious and warm. Water was provided throughout the flight. Entertainment was excellent."
Desventajas: "There were large black box type items underneath certain seats which impacted personal item stowage and leg room."
Desventajas: "I couldn’t get the seat to recline."
Ventajas: "Seat hard on older aircraft, needs new cushioning on seat"
Ventajas: "Upgrading to Skycoach giving extra leg room was well worth it."
Ventajas: "Quick & easy flight"
Ventajas: "Bulk head seats were great."
Desventajas: "It would have been nice if it had not been almost 2 hours late!"
Ventajas: "The crew was super courteous and nice."
Desventajas: "Nice newer aircraft and the crew goes out of their way to make you feel comfortable."
Desventajas: "Please check your visa requirements is your flight is just a stopover in NZ to AUS (or elsewhere) as I could not return due to unfair transit visa issues in NZ. Have to book another one way flight and pay. completely nuts. I was not warned anywhere till I reached the airport."
Ventajas: "The airport was great! Very easy access, fast check in and security. Loved the LOTR theme. Uneventful and beautiful flight."
Desventajas: "Everything was great"
Ventajas: "same as above"
Desventajas: "unalbe to select seats so we were spread out"
Desventajas: "That is didn’t happen until the next day"
Ventajas: "Free drinks and snacks"
Desventajas: "The meal choices were chicken curry or beef on this flight. They ran out of beef quickly. Why would you serve something like curry on an airplane that’s not at all agreeable to at least half the people on the plane and then force the rest of us to eat it when you run out of the other option? My seat recliner was broken so I got to sit straight up for 12 hours."
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Ventajas: "The entire crew was excellent in all areas and all the time even on a 14 hour flight that had been delayed for about 20 hours."
Desventajas: "When we arrived in Auckland very late, Air New Zealand out me up in a third rate hotel in a very bad part of the city with little to no communication on how to get back to the airport the next day. The customer service number I was given, was mo help at all. Flights were great, but the way they handled the unexpected was very poorly done."
Ventajas: "Everything. A modern comfortable plane. It's embarrassing for airlines from America because they pale in comparison. I would gladly pay $100 more and fly in style IN COACH! Can't wait for the return flight."
Desventajas: "I am vegetarian so should request veg option meals"
Ventajas: "Veer smooth ride. Very nice crew. Great service"
Ventajas: "Excelente todo!"
Ventajas: "I got there on time"
Desventajas: "Staff not incredibly nice but OK. The thing that bothered me most is that if you book through KAYAK that sends you to Virgin Australia, you can’t book bag, nor buy a meal if you want. I didn’t want to meal but I did want a bag and it’s a big difference. If you do it online it’s 39 Australian dollars, but if you do it at the airport it’s AU$160. That’s just outrageous and the staff was not helpful at all"
Ventajas: "Attendants were friendly. The agent at the gate rerouted my flight after my initial flight was delayed. She explained she did that so that I could make my international connection in time."
Ventajas: "The crew was great and the Hawaiian fruit drinks were a great introduction to Hawaii."
Desventajas: "The check in, the baggage drop off and pickup were very confusing and it made it a little stressful having to change flights. Boarding passes are also difficult to obtain through other airlines."
Ventajas: "The food was very good, the movie selection was great, and the staff were friendly and caring."
Ventajas: "Everything else was great"
Desventajas: "Larding is shambullick from LAX! Needs improving your system . No one to tell you early which line and existing signs for economy and Premium do not stand out .. staff need to be on the ground sooner letting people know and asking them which seats to prevent most people being in the wrong queue"
Ventajas: "everything"
Desventajas: "nothing"
Ventajas: "Crew was professional and friendly, food was excellent, entertainment choices were fantastic."
Desventajas: "The seats were a bit uncomfortable, we were in coach, but they were not horrible. Just lacking lumber support and didn't recline very far."
Ventajas: "Ninguna"
Desventajas: "Lo perdí"
Ventajas: "Cabin crew was excellent"
Desventajas: "No complaints"
Ventajas: "Everything was quite nice."
Desventajas: "Not much"
Ventajas: "The skycouch!!The"
Desventajas: "The entertainment selection was boring."
Ventajas: "Very friendly crew, clean and comfortable."
Ventajas: "Not a problem, anywhere. For a long day, that is appreciated."
Ventajas: "It was s safe flight."
Desventajas: "I didn't feel valued and appreciated. Poor options for complementary food service."
Ventajas: "I had read quite a bit of negatively but although I have had better service and more comfort it was better than I had herd it would be. The in seat entertainment system was better than any I had experienced."
Desventajas: "For the most part the crew was very nice. But the attendant we had lacked some professionalism and seemed very tired. We didn't always get what we asked for as well with no explanation why."
Ventajas: "Fantastic crew!"
Desventajas: "Nobody believes in offering decent food anymore. Flying was so much better 25 yrs ago. Soon we will have to pay to use the toilet."
Ventajas: "Crew was excellent; good and friendly service. On time."
Desventajas: "15 minute walk from terminal to gate without any pre-warning. Food was mediocre."
Ventajas: "Tons of free movies."
Desventajas: "As a vegan I didnt think the food was great. But they did have food for me to eat so that was nice."
Ventajas: "Everyone was very friendly and accommodating. Seats were comfortable and roomy. Food was delicious served by real professionals."
Ventajas: "The vegetarian meals were delicious. Thanks."
Ventajas: "The plane was probably the best for international flight I have ever taken. More to the point the seat was so comfortable I was actually able to sleep, The seat also many great features (outlets to charge electronics, little storage area, and entertainment screen)"
Desventajas: "The check in (totally self serve) was awful. It was confusing not user friendly. US airlines have kiosks to print boarding passes. This did too but missed some steps, ie printing luggage tags which you needed to print yourself and attach and place on a conveyor belt. The airlines did not have enough help to guide people through this process."
Ventajas: "Fabulous! Again, the Flight crew are so friendly. helpful and always smiling. The overnight flight went very fast. The dinners and hot breakfast served were beautiful. Complimentary wine with dinner was lovely."
Ventajas: "Great flight and most notable was kindness and attentiveness of flight attendabts."
Desventajas: "Everything was well done."
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "yes. great travel and crew"
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "The crew was polite and professional"
Desventajas: "The food was disgusting The plane is dirty The bags are treated badly"
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "They are the best"
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Desventajas: "Everything !!!"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Desventajas: "Todo súper bien"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "Liked everything."
Desventajas: "Nothing was wrong but excess bagage fee is high"
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "The flight attendents were chilled. Very friendly and accommodating."
Desventajas: "The food is much tastier in business class. Used to be better in economy, but that has changed."
Ventajas: "Very courteous!"
Desventajas: "Requested Asian vegetarian mean but available was non vegetarian. Led screen did not working."
Ventajas: "Its like traveling in the old days when flight attendants were nice, good looking and absolutely helpful. Bravo! Planes are new and on time."
Desventajas: "Nothing"
Ventajas: "It was something unexpected"
Ventajas: "Nice flight attendants, frequent fluid services."
Desventajas: "There was no Wifi in the plane."
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Servicio, excelente igual que el personal muy atentos"
Desventajas: "Trasbordo en Sao Pablo, fue de imprevisto por problemas con el aeropuerto"
Ventajas: "The airline did not give me 2 seats next to each other like I had booked more than 6 months prior to the trip. They refused to give my friend and I the 2 seats I had iriginally paid for and booked so we were stuck in the very last row of the entire plane with no reclining seats and terrible service for over 13 hours . Completely awful and really disappointing"
Ventajas: "Business class is top notch in Qatar airways. From the moment you get in the Business Cabin, you start feeling the great service onboard. The crew is great, the seats are very comfortable, and the food is very tasty along with the wine pairing. Overall, the experience was well worth it!"
Desventajas: "The problem was the boarding in Miami International airport, it was quite disorganized even for business class, but more so for economical class."
Ventajas: "New planes, Excellent Service"
Desventajas: "Meals could have been better"
Ventajas: "Antes que nace queria sinceramente agradecer que haya sido seleccionado para viajar en Business class. Realmente lo disfrute y aprecié la buena calidad de servicio que ofrecen que esta por encima de la mayoria de las aerolineas que he viajado."
Ventajas: "all the crew they were awesome it's my favorite airline QR⛤⛥⛦⛤⛥⛦⛤"
Desventajas: "I like every things"
Ventajas: "Service was excellent and food was all right. I do not eat meat or dairy but there was still some food for me on this flight."
Desventajas: "No complaints whatsoever."
Ventajas: "The entertainment and food was great. The service as well. They are very attentive to any request."
Desventajas: "The seats feel like a prison at times. It's a pain to ask to go to the bathroom."
hacía demasiado frio, me resfrié , la seleccion de peliculas deja mucho que desear
hacia demasiado frio en la cabina, me resfrié
Ventajas: "Boarding through two doors made the process faster."
Desventajas: "A better explanation of the lunch choices would be helpful"
Ventajas: "Thank for the great staff"
Desventajas: "The chicken dish was a disappointment q"
Desventajas: "Way cramped"
Ventajas: "Flight attendants super sweet and really paid attention to any needs. Comfy seats, lots of movies to choose from and a tasty breakfast."
Ventajas: "Love qantas airways! Such a great and safe airline."
Ventajas: "It was our first time flying on Qantas. everything was above expectations."
Ventajas: "The crew was amazing. I asked a crew member for some paracetamol for a headache. Several crew members kept checking up on me to make sure I was fine."
Desventajas: "Crew was not friendly. Also - who thought putting call buttons in the armrest was a good idea? We had 10 accidental calls from the people around us alone."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Ventajas: "Lovely staff and great food"
Desventajas: "There was no in-seat entertainment and we weren’t advised of this in advance"
Ventajas: "The onboard crew was very nice and attentive."
Desventajas: "Qantas should have updated the passengers during the very long delay. A 4 1/2 hour delay warrants a little better treatment of there passengers but they left us in the dark as to what was going on. Even if there’s no new information, they should say so."
Ventajas: "Economy seats were surprisingly comfortable . As usual not enough toilets!! The boarding in Jnb was the usual security schlepp but all in all no complaints and I will certainly fly this route and use this carrier again."
Desventajas: "Not enough toilets on board - peolequeing forever to get a chance,really tough on the parents with children."
Ventajas: "Normal standard for that kind of trip"
Desventajas: "Took forever to disembark from plane"
Ventajas: "warm food even on domestic flight"
Desventajas: "Couldn't get on the flight, thanks to the airline counter person."
Ventajas: "Lunch served was good."
Desventajas: "The flight was delayed a bit."
Desventajas: "Long delay for the flight"
Desventajas: "Boarding is a gong show. Not very clear signage for premium line so there’s always a ton of people jamming up the queue"
Ventajas: "The business class attention, and the quietness of an A380"
Desventajas: "Old style ‘ pod’ business seats.They are hard to sit , and not private like newer versions Silly extendable pop up tv screens with poor resolution"
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "Service and attitude"
Desventajas: "Very long flight"
Ventajas: "Check-in & flight staff were very pleasant."
Desventajas: "The flight was one hour late. There was no entertainment system on the flight. The snack was mediocre."
Ventajas: "Wonderful staff and such a easy quick feeling flight"
Desventajas: "The food had no vegetarian options"
Ventajas: "Although we were seated in economy and legroom would be tight, we had a truly great flight. The staff are all sweet, smiling, considerate and helpful. The snacks kept coming and the meals were delicious! We’re were treated so nicely, I hope to always travel on Qantas to visit my grandkids. My last United flight wasn’t even close to being comparable. In fact, I dreaded the thought of the long flight but Qantas has changed my view and now I have NO reservations when contemplating future visits."
Desventajas: "My husband is a lacto ova vegetarian. If I checked that, then he wouldn’t have been able to pre-order the delicious vegetarian bechamel lasagne. He would’ve received a meal specifically designed for him. Best way to order next time in order to get the pre-ordered dinner/lunch and then the lacto ova for the breakfast?"
Ventajas: "Got us safely to our destination"
Desventajas: "Seats were far less comfortable and smaller with less legroom than our Qantas qf8 flight"
Ventajas: "Excellent"
Desventajas: "none"
Ventajas: "Excellent food, especially breakfast"
Desventajas: "Arriving at an external gate"
Desventajas: "Checking process could use some improvement; LAX check-in counter staff was NOT customer oriented; got the feeling that either they hate the job and had a bad day?"
Desventajas: "My seat got moved when I had pre-selected them. The power outlet between the seats didn't work so I couldn't use my CPAP. The earphones/jack would only have sound in 1 ear."
Ventajas: "I got to my destination safely and on time. Food and service were above average."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Ventajas: "Was able to quickly check in and get through security. The front counter staff were friendly and efficient. Minimal waiting to board."
Desventajas: "The plane was filthy. My seat was sticky and covered in what appeared to be food of some sort. Flight attendant wiped it off, but it wasn't clean by any means. The seat belts were twisted and had food and crud stuck to them. When I changed my clothes the next day, there was food and stains on my black pants from where I sat on the dirty seats."
Desventajas: "9 hour delay and zero assistance rearranging car rentals, hotels, EXPENSIVE transfer between airport terminals"
Ventajas: "Economy cabin red-eye service Perth to Sydney included sandwich and drink soon after departure, quiet cabin with ample at-seat entertainment for those electing not to sleep on the way, and cold bottle of water immediately upon decent in the morning. Being from the US, the cabin and service level far exceeds domestic service offerings from the large US carriers. Value quickly exceeds that of low-cost carriers, especially as a checked bag is included."
Ventajas: "Great service and comfort"
Ventajas: "Everything, the crew, the service, the amenities."
Desventajas: "Nothing to complain about, it was a great flight."
Ventajas: "Crew on the plane was a group of wonderful ladies. Always smiling & pleasant, even when they had to move people around. Great service with a smile."
Desventajas: "No info ahead of time about checking in. Once we got to the airport, I was told that I should have known better & checked in 24 hours prior. initially, the agent said that all seats are appropriated randomly. At the gate, I'm told different. I had to fight tooth & nail to get a seat next to my wife (who often gets airsick). It didn't feel good to have to argue & make a scene to accomplish this."
Desventajas: "Food: Japanese fried chicken was soggy. Economy space is cramped, and stuck next to a guy who invaded into my space and guy in front leant his seat back. Overnight flight but couldn't sleep when it was so cramped (when usually I can without problem on other flights)"
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Ventajas: "The crew was very attentive."
Desventajas: "We were two hours late taking off because of mechanical glitches. We missed our original connection and our baggage was lost on our additional flights."
Ventajas: "There was clear communication at the Gate Lounge as to why the plane was delayed, what was being done about it, and what to expect. The crew also tried quite hard to be helpful whilst on board the flight."
Desventajas: "The cabin seemed tired overall, not very comfortable and lacking in newer amenities such as USB outlet, charger, wifi. The food was terrible - barely edible I would say. I was not offered an alcoholic drink throughout the flight and when I requested a wine, it never arrived. The trolleys seemed to be piled high with rubbish."
Ventajas: "Friendly crew members. Departure time & arrival times were very accurate. Luggage was handled properly."
Desventajas: "Taste & selection for vegetarian meals were very poor"
Ventajas: "So much leg room and leaning back was great!"
Desventajas: "Asked the attendant for tissue more than twice and she never brought it over to me."
Ventajas: "Crew: helpful/cheery, cabin: clean"
Desventajas: "Reclined seats intrude on passenger behind"
Ventajas: "The crew was lovely. Food was good, but the presentation is not what it used to be. Rushed. Flight was nice and smooth."
Desventajas: "Plane was a little dated. Boarding the flight in Sydney was a bit chaotic. No fruit like they usually have. Not everything on the menu card was provided."
Desventajas: "1. Qantas was not interested in the fact that we were seniors and and that we were distress from our flight from USA. KAYAK SEND THESE COMMENTS ON TO QANTAS My phone no here in New Zealand is 0223446325 I can be contacted on this no. for more comment."
Ventajas: "American airlines es una aerolínea costosa y su servicio fue muy malo."
Desventajas: "Todo, desde la puntualidad hasta el manejo de servicio al cliente"
Ventajas: "Ok"
Desventajas: "Flexibles los cambios"
Ventajas: "Aviones modernos y en buen estado"
Desventajas: "La organización y el servicio a bordo"
Ventajas: "Todo excelente"
Desventajas: "Nada"
Ventajas: "Personal"
Desventajas: "Entretenimiento, agua al abordar y cualquier cosa adicional para no estar pidiendo, organización de entrada y salida al avión y espacio de asientos para estos tiempos de covid porque todos estábamos juntos."
Ventajas: "Muy buena atención en estos tiempos"
Desventajas: "American airlines siempre la mejor opcion"
Ventajas: "Crew was great. La tripulacion fue excelente."
Desventajas: "Better complemantary snacks. Mejores snacks complementarios."
Ventajas: "Todo bien"
Desventajas: "El avión estaba un poco viejo"
Ventajas: "TODO FUE PERFECTO"
Desventajas: "OJALA SIGAN IGUAL CON BUEN SERVICIO"
Desventajas: "Que no no revendan los vuelos"
Ventajas: "Bien."
Desventajas: "Comida."
Desventajas: "Impuntual, el embarque se atrasó. Tardaron mas de 1 hora en entregar el equipaje. Un desastre"
Ventajas: "excelente"
Desventajas: "la comida"
Desventajas: "Los asientos son muy duros"
Desventajas: "Muy poco espacio entre los asientos. No podía ni cruzar las piernas y mido 1.57. La comida regular el desayuno escaso y feo, solo el yogur me pareció bueno. Los tripulantes no atendieron bien estaban muy apurados te tiraban las cosas mas o menos. Muy desagradable"
Ventajas: "Se me perdió una maleta en AA"
Desventajas: "Se me perdió un equipaje en la aerolínea AA"
Desventajas: "Muy buen servicio"
Desventajas: "Muy buen servicio"
Desventajas: "Deberían tener conexiones USB para cargar los cello iphone y tabletas etc."
Desventajas: "No me dieron asiento hasta el último minuto"
Ventajas: "La app interactiva"
Desventajas: "Amabilidad del personal, flexibilidad de cambio de asientos, servicio en general."
Ventajas: "Puntualidad y buen servicio"
Desventajas: "Escalas menores"
Desventajas: "la comida y el porte de las bandejas muy chico"
Desventajas: "Tuve que hacer trasbordo, y las conexiones estaban muy lejos una de la otra. Fue un poco angustiante ya que llegamos con los minutos contados."
Ventajas: "Hubo un pequeño snack y bebida."
Ventajas: "Puntualidad. Amabilidad en cabina."
Desventajas: "Todo me gustó."
Ventajas: "La atención y todo a tiempo"
Desventajas: "Todo me gustó"
Desventajas: "No hay comida"
Ventajas: "Abordaje rápido"
Desventajas: "Poco espacio en avión"
Ventajas: "Puntualidad abordaje"
Desventajas: "Pésimo espacio. Cortos cinturones de seguridad. Comida HORRIBLE! Entretenimientos basico y pocos. Personal súper serio y cansado. No volveré a viajar por American Airlines aunque haya ofertas. Uns pena"
Ventajas: "The aircraft, comfortable, and the fine and kind attention."
Desventajas: "The snack"
Desventajas: "Fue asignado por American airlines pero había que registrarse en el mostrador de lata..."
Ventajas: "Perfecto vuelo"
Desventajas: "Nuestro vuelo tuvo un atraso que nos hizo perder la Conexión en Miami , el personal en Bogota muy descortés y no nos dieron soluciones. El supervisor Mauricio Velez fue desatento y grosero la única solución que nos dieron fue conectar en un vuelo de Delta que supuestamente salía 8:10 am y con sorpresa al llegar a Miami nos dimos cuenta que era 8:10 pm. Pésimo servicio"
Desventajas: "Gustavo de Mar del Plata"
Ventajas: "El sistema de entretenimiento del avión excelente."
Desventajas: "La salida del avión tuvo un retraso de mas de una hora lo que provoco que perdiera mi conexión a PHX, a pesar de tener "Express conexión" no sirvió de mucho y tuve que hacer una larga fila en migración."
Ventajas: "El vuelo salió en hora lo único malo que en Estados Unidos hay muy poca gente de AA que hable español y los que no sabemos inglés tenemos un gran problema"
Desventajas: "El vuelo salió en hora lo único malo que en Estados Unidos hay muy poca gente de AA que hable español y los que no sabemos inglés tenemos un gran problema"
Ventajas: "El servicio y disposición que tiene avianca es bueno y siempre superando las expectativas, desde el check in en el counter."
Desventajas: "La pésima organización de las azafatas para subir la gente al avión, pésima la organización creando un desorden absoluto."
Ventajas: "Agilidad en el abordaje, salió a tiempo y llegó antes de lo previsto."
Ventajas: "La atención"
Desventajas: "Son un poco incómodos, pero de acuerdo al precio aceptables."
Ventajas: "Todo bien, gracias"
Ventajas: "Muy cómodo todo perfecto muy agradecido con America Airlines"
Desventajas: "El personal muy desatento! Me tiraron literalmente en las piernas mientras dormía un paquete de galletas. Los asientos incómodos, la televisión con películas viejas! No ofrecieron ni siquiera audífonos."
Ventajas: "La puntualidad para departure y amabilidad de los funcionarios. Afortunadamente el avión era confortable en lineas generales"
Desventajas: "La comida asquerosa , aunque la amabilidad de las flight attendant compenso la experiencia"
Ventajas: "La amabilidad de.La tripulación y su excelente atención."
Desventajas: "Poco entretenimiento."
Desventajas: "No in seat TV!"