Desventajas: "Todo muy bien!"
Desventajas: "La atención del personal de a bordo malísima. Pero malísima mal"
Ventajas: "Crew is excellent"
Desventajas: "Delays and we had to actually run for the connected flight"
Desventajas: "It was over booked. I wasted my precious time in the airport for half day... and the staff of ethiopian were not kindness."
Ventajas: "Crew were very good. Comfortable flight."
Desventajas: "Choice of movies could be much better."
Ventajas: "The crew were quite homely."
Desventajas: "The orderliness during boarding needs more work"
Ventajas: "so good and comfortable"
Desventajas: "the plane was old though."
Ventajas: "Very comfortable airline with enough leg room.The crew were very professional and nice."
Ventajas: "New plane but movies are old. Too sad"
Desventajas: "Toilets and hygiene"
Ventajas: "Nice crew"
Desventajas: "Poor registration, Long queue for bagage scanning in very hot airport Aircraft and business seat just medium"
Ventajas: "Check in was brilliant. The incoming flight was half an hour early so they wanted to leave half hour early too. We were clearly instructed to be available at gate accordingly. Fabulous breakfast service in Business class too. Pre-order and indicate preferred time of service or to skip altogether so each customer got their required rest."
Ventajas: "Check-in staff at desk ,claiming not working for Ethiopian Airlines only providing service to Ethiopian Airlines therefore unable to in depth questions."
Ventajas: "The quality of the planes"
Desventajas: "The food"
Ventajas: "Seats are delapidated and food is ok!"
Desventajas: "Crew were very good"
Desventajas: "I used ethiopian on my way back too they told me my bags will go all the way to my final destination and it did not my bags are now LOST!! Crew is not attentive Food was so bad! I ecpexted quality in all areas but not even close."
Ventajas: "Debe mejorar la comida y el entrenamiento"
Ventajas: "Debe mejorar la comida y el entretenimiento"
Desventajas: "we booked this flight because it was the shortest. However, we received an email a few days ago saying that the flight on the way back changed and the layover has increased from 2h to almost 7h! this is very upsetting since Im pregnant and the bring such a ling time at the Addis airport really ruined my flight experience"
Desventajas: "Lost my bags, missed two connections due to delays, took a bus home instead"
Ventajas: "The food served is awesome and sufficient. The flights are comfortable and the crew are friendly. My luggage came right on time and was properly handled"
Desventajas: "Well there was no entertainment in the flight. That is it"
Ventajas: "Good food for a such a short trip to Nairobi."
Desventajas: "Boarding very confusing, gates changing and could barely hear through the PA system."
Desventajas: "Did not provide special meal although I called ahead to request it."
Ventajas: "Plenty of meal service quick boarding process"
Desventajas: "Nothing in particular."
Ventajas: "The friendliness and willingness to assist passengers when they notice one facing a challenge"
Desventajas: "The chairs in economy do not give sufficient leg room especially for tall persons, this would present a challenge on long haul"
Ventajas: "Other than the luggage issue, it was a great flight."
Desventajas: "I purchased this ticket as ONE ticket--Ethiopian Air to Dubai, and then flydubai to Amman. Ethiopian Air wouldn't check my luggage to my final destination, so in Dubai, for a 3 hour layover, I had to go through immigration, exchange money, and take a taxi for 30 minutes through rush-hour traffic to a different terminal. That is ridiculous. Don't sell it as one ticket if the two airlines won't cooperate together."
Desventajas: "Chairs were not reclining. Asked for blanket and didn't get one so I was cold."
Ventajas: "La comida de ida buena, el avión mejor que Lufthansa. Faltaría que te avisaran qué documentos has de rellenar al llegar y qué importe se ha de pagar en concepto de Visado"
Desventajas: "La comida de vuelta (beef) malo, todo tendones, debería haber vuelto a pedir pollo. Problemas de recursos aduaneros en Inmigración y obviamente un retraso de salida considerable. Sería recomendable que te avisaran al llegar a Zanzibar que es recomendable al salir de Zanzibar llegar con mínimo 3h de antelación para evitar estrés."
Ventajas: "Comfortable flight, pleasant airline attendants."
Ventajas: "Very helpful, attentive and kind cabin staff. New aircraft !!!"
Desventajas: "Somewhat dirty ( and smelly ) aircraft even though they are a very new fleet. Some seats had strange patches and stains. Overall cabin experience can be improved in terms of hygiene and food quality ( food was mediocre or slightly worse)"
Desventajas: "I'm 1.89 and knees are jammed on this flight. Legroom is better on their long haul flights."
Desventajas: "Please have a vegetarian option that does not contain cheese."
Ventajas: "POLITE AND GENTLE CREWS. SERVICE WITH A SMILE. AIR FARE REASONABLE COMPARED TO OTHER AIRLINES"
Desventajas: "IF FARE IS CHEAP THAN THAT DOES NOT MEAN THE SERVICES SHOULD BE POOR"
Ventajas: "The take was very smooth."
Desventajas: "The seats did not recline & I had a back problem"
Desventajas: "The food was not appetizing and the flight ran out of sodas"
Ventajas: "Their flight attendants care about people, and overall it's a great airline, except for food."
Desventajas: "Ethiopian Airlines consistently has sub-quality food."
Ventajas: "Every thing include the crew members ."
Ventajas: "I need a refund what do I do for a credit?"
Ventajas: "Great service! Friendly and on time!"
Desventajas: "A mother was put off the plane with her infant because she didn't carry a ticket. Was brought back on at some point we must have a heart no excuses"
Desventajas: "Luggage was lost"
Desventajas: "I was suppose to stay on the flight in Hong Kong to continue to Ethiopia and they never made an announcement. I had a seat with a TV that did not work and it took over 30 mins for a flight attendant to respond."
Ventajas: "The crew very kind and made me feel comfortable"
Desventajas: "Old 767, with not comfortable set up and no individual TV set."
Desventajas: "the hotel they put me in in the connection was horrible"
Ventajas: "Paid about 1000 round trip. Staff was attentive and respectful specially addis to LA. New aircraft was good and comfortable."
Desventajas: "Entertainment needs to have more recent blockbuster. Food variety should be expanded, need more choice"
Ventajas: "The short time it took to get to my destination. The great work done by flight attendants."
Desventajas: "The small seat I got."
Ventajas: "The service during the flight"
Desventajas: "The boarding was not very excellent"
Desventajas: "The food is terrible."
Ventajas: "The seats were OK but not as good as in the larger airplanes. Vegetarian option for food was good. Airplane was half empty which made moving around quite easy and nice. Flight attendents were willing to help!"
Desventajas: "Independence day is perhaps not the best movie for a flight. Only one option as there are no personal media systems."