Ventajas: "Korean Air was amazing. Very comfortable, hospitable, and punctual."
Ventajas: "From Atlanta to Manila we were served 2 meals. The time gap between the two servings is just too long. For a 14 hour trip the first meal was just after take off and the second about 2-3 hours before landing. The snack was too small of which we were made to choose : a banana, a bread and a brownie."
Desventajas: "Adding more to the food. And also if crew can check on passengers who lie down in economy as if they are in business class taking space of the other passengers making it uncomfortable."
Ventajas: "I like ailes center seat it's easy to get in or out."
Desventajas: "Should have the option for reserved the seat not only priority travelers ."
Ventajas: "My prayority was safely, then was accomplish."
Desventajas: "Was accomplish, so I wanted to say thank you, for your services."
Desventajas: "Good job"
Ventajas: "Food choices was very limited to beef and fish. We had a connecting flight for international and both leg has the same food choices."
Ventajas: "awesome service great seats"
Desventajas: "30 some odd hours hotel didnt have shuttle"
Ventajas: "The entertainment"
Desventajas: "More food selection like vegetarian"
Ventajas: "Great service. Clean plane, good seating"
Desventajas: "Inconsistent entertainment system"
Ventajas: "Great customer service on the plane and in person."
Desventajas: "Very long trip."
Desventajas: "transit was bad. Almost late for my flight"
Ventajas: "Food was very good. Blankets anb pillows too"
Desventajas: "Poor choices of musict"
Desventajas: "A little bit crowded"
Ventajas: "I like the Korean bibimbap food in the movie selection was good for the Korean and Asian movies although there were just a few"
Desventajas: "People did not follow the boarding orders everybody just lined up all at one time and the crew let them on board even though they weren't supposed to go on so even though I was supposed to board first I could board last. I didn't really like the selection for the Japanese and Korean m music with no CJ pop and Kpop like more traditional Japanese music like Koto and more traditional Korean music"
Ventajas: "I very much enjoyed the flight. The crew went out of their to make you feel comfortable. The food was delicious and more than enough to make you full. I was very impressed with the room between seats. I will definitely fly with this airlines again"
Desventajas: "a lot of engine noise so i could not sleep"
Ventajas: "Friendly service"
Desventajas: "Didn't dislike anything"
Ventajas: "Very organized"
Desventajas: "Wish the cabin crew speak more universal language, English, and the snack between meals more regularly without having to ask."
Ventajas: "They have a enough space even economy’s seat."
Ventajas: "Great airline"
Desventajas: "I wish they still bumped people to first class when there was room :)"
Desventajas: "Very tight seating"
Ventajas: "Everything.they all assist you and helped u out to look and store your hand carry-on."
Desventajas: "The airplane was very old & the seats were not comfortable. For a 15+ hour flight, it was unpleasant."
Desventajas: "food bad, poor selection"
Ventajas: "The flight attendants were great. Food good and drink service also."
Desventajas: "Boarding was a joke. They were very sure to make you feel inferior to business & first class. And then the boarding was a cluster. A Korean culture thing I guess."
Ventajas: "The service, food, comfort and entertainment are all VERY good on Korean Air. I was very pleased with everything."
Desventajas: "The only weird thing that happened was we were not able to take more then one snack. It would have been nice to have the option of more."
Ventajas: "Korean Air staff friendly, accommodating. Meal choices were always chicken, beef or cream pasta."
Ventajas: "Boarding was made easy by my status"
Desventajas: "Seats weren't comfortable. Crew were rude."
Ventajas: "They cared about my father when he arrived at hos destination. This act was very nice and I appreciate the airline for being so helpful."
Ventajas: "Amazing service, very polite and professional. The food was very good and the facilities were clean/thoughtful, and the seats fairly spacious and comfortable. Tv screens worked well with good sound. Will fly again!"
Ventajas: "Great legroom, good food options, and professional staff. My only complaint is the somewhat limited entertainment selections. Overall a great experience."
Ventajas: "Everything was perfect!"
Ventajas: "Good customer service"
Ventajas: "The Crew was just wonderful.Food was excellent, plentiful & well presented. Aircrafts were clean And stocked. I had not flown this airline before but would defitely choose them again"
Desventajas: "JFK airport is hard to navigate & passengers in transit have to go thru security lines again & this gets frustrating."
Ventajas: "The stewardesses are very good and attentive."
Desventajas: "Not applicable"
Ventajas: "International flight should be Two luggage check in, all other flights I used they are two luggage to be check in, and one carry on, but not this Korean Air, for sure I wouldn't be using again.,"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Seat comfort, space, and service."
Desventajas: "Nothing was disliked on return flight"
Ventajas: "Big airbus 380 is amazing fly non-stop over 15 hours across the ocean. Really nice airplane. Air attendants are all looking good and friendly. Ice cream was really good."
Desventajas: "No chicken meals left for me a bit disappointing. I've never had such a problem. Maybe next time have to make an order when booking ticket. Staffs fixed me a fish plate instead. My husband and I couldn't sleep tight at all. No room to straight our legs, especially his long legs."
Ventajas: "Multiple rounds of complimentary food and drinks"
Desventajas: "Unable to sleep"
Ventajas: "Smaller journey duration"
Ventajas: "It was ok."
Desventajas: "Not enough entertainment for a 10hr flight."
Ventajas: "Great leg room (I'm 6'3), friendly staff, great movie choices"
Desventajas: "Thought there should have been 3 meals (16hr flight), food was OK."
Ventajas: "The stewardess were very complimentary . Always made sure your needs were met. Smooth flight not too much turbulence, even with some bumps i still felt safe"
Desventajas: "For the entertainment there weren't enough choices of movies."
Ventajas: "Excellent entertainment selections on the flight."
Ventajas: "At Denpesar, I had to change my flight at the last minute. The Korean Air staff were exceptionally helpful and provided great customer service in this situation."
Desventajas: "The transfer was very inconvenient going thru customs which I think is not necessary since all passengers just came out from another plane. There was one incident that I really needed to go to the bathroom and the seatbelt just turned on. They didn't let me go but I saw other people stand up and go to the bathroom."
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Desventajas: "The planes are pretty outdated especially the connecting flights from Narita to HKG"
Ventajas: "Well maintained plane, nice staff and over very comfortable."
Desventajas: "The wifi worked only 1 hr of the 3 hrs I bought"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Entire crew members, food, drink, hospitality & aircraft."
Desventajas: "I am diabetic & would have been better if I could get a aisle seat as I requested otherwise I didn’t have to wake up too often my both side passengers!! We were few Indian passengers missing our Hindi movies..."
Ventajas: "Cleanliness, spacious legroom"
Desventajas: "Serve coffee more"
Ventajas: "Excellent crew!"
Ventajas: "The crew was great, friendly and helpful. The food was good and the overall service on the plane was great."
Desventajas: "Our flight was delayed from Los Angeles and we did not make our connecting flight in Tokyo. The next option they had was a full 24 hours later so we ended up taking the train. I tried to make adjustments to one of my flights for the return home and was told that is not an option."
Desventajas: "If there was no delay."
Desventajas: "If flight wasn’t delayed."
Ventajas: "Never take it"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Desventajas: "My seat was horrible. I'm sure it was like that for everyone in economy. The seat can't recline putting me in an awkward position for the entire flight. It was a red-eye so I didn't sleep much. Maybe it was the airplane since I flew with ANA last year but with the 787. The difference is almost night and day."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Crew was fantastic. Really polite and attentive. Liked that they offered liquids throughout the flight to keep us hydrated. Good experience overall."
Desventajas: "Entertainment - didn't have to many movies I liked. Food was ok."
Ventajas: "Food and services were great"
Desventajas: "There were not a lot of selections on the TV."
Ventajas: "Security was efficient and quick. Customs was expedited. Both flights, take off and landings, were smooth!"
Ventajas: "Very smooth boarding process and excellent, lovely flight attendants"
Ventajas: "The price was cheap ($100 for 2 people), and the service on ANA was great."
Desventajas: "Plane was a bit noisy, and it was a little confusing as to when we could board (but it was okay)"
Ventajas: "crew and food was great"
Desventajas: "seat cushion was a bit on the dead side."
Desventajas: "Salad and fruit came Frozen"
Ventajas: "Flight was fine"
Desventajas: "I asked for a small water bottle (early flight from Tokyo to Jkt they gave a small water bottle) and it seems they mase a big deal to give me one and I traveled with my 2,5 yo and I tried to keep her hydrate since she has problem with dryness ans her skin"
Ventajas: "The crew are so courteous and helpful."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Overall comfort was good"
Desventajas: "Drinks like fruit juices were given in too small portions like a quarter cup by stewardess; as if the drinks were being saved or rationed Not much choice for movies. Movies were not well selected"
Ventajas: "Aircraft menu and service"
Desventajas: "Aircraft seat pitch"
Ventajas: "service..service..service and ontime performance"
Ventajas: "Comfortable seats, very friendly staff."
Desventajas: "I wish I had mentioned that I was pregnant. Then maybe I didn't have to sit in middle seat..."
Desventajas: "Connecting flight from Narita to Washington. Please consider giving enough time for passenger to check in. Security line is so long and very slow."
Ventajas: "The friendliness of the staff and that the plane arrived on time with no delays. Leg room was ok. My luggage did not get lost. Entertainment selection was good. Overall it was good experience. The landing was smoothly done."
Desventajas: "Food was ok. Seats were not comfortable. Started feeling sick to my stomach because of the lack of sleep."
Desventajas: "No opción de español"
Desventajas: "Both flights took off late one flight was over an hour late I missed my connecting flights and was forced to take 2 additional flights instead of my direct flight The food is Japanese cuisine, if you are ok with experimenting and like their cooking. The flight attendants were not able to communicate with us in English regarding our missed flights"
Ventajas: "I feel like home"
Desventajas: "The crew smail"
Ventajas: "Everything flight crew exceptionally nice food and snacks were great flight was smooth other airlines should take a cue from ana even use chilled silverware when serving food not plastic ware like the other airlines no attitudes just awesome service just like it should be ."
Desventajas: "nothing everything was awesome hope I fly ana again sometime ."
Desventajas: "Delayed 2 hours and people where freezing in terminal. They eventually brought blankets and snacks."
Ventajas: "The crew were friendly and attentive. The plane was clean and comfortable. Great movie choices."
Desventajas: "The long security lines in Tokyo for transfer."
Ventajas: "Service and food"
Desventajas: "Seats need more padding -- perhaps an optional pad for some customers. It may be impossible to avoid literal butt hurt on a 14-hour flight, but an additional seat pad probably would have helped. Little Japanese woman next to me had one and I think she was quite comfortable."
Ventajas: "The large windows on the 787 are really a big plus for someone like me who likes to look out the window. To have the added ability to dim the window progressively is just too cool. Even if the sun is bright, you can still look out and enjoy the view. I love this feature of the 787 and am always a little disappointed when I'm back in any other aircraft."
Ventajas: "Very awesome and polite crew. Exact reason why I chose ANA"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Again, the flight attendants were kind and tried to be very helpful."
Desventajas: "The entertainment system was difficult to figure out and maneuver around and it seemed like the choices of movies were all sad."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "I slept most of the way home so didn`t use the entertainment."
Ventajas: "I liked the Service and all. Airline offered me a wheel chair since it was on a record from last flight. They escort me to the plane.and plane to my daughter at the other end."
Desventajas: "United did not allocate to code share flight on correct date. I was rufused to be on the board at the ticket counter and ANA code share company ask to call to united 1-800 #. I missed the flight and ended up buying one way ticket from other air line with my own expense."
Desventajas: "Better food choices for Business Class passengers"
Ventajas: "Fast flight. Small layover"
Desventajas: "Entertainment system was broken, so no movies ☹️"
Desventajas: "From Baiyun (CAN) to SFO, the lunch - rice and stir-fry beef.The beef is the lousy part, which you cannot chew off. The airline staff probably never ate these meals. They do not know. Just check the leftover from the box and you will see - no one finishes the beef dish. It’s the worst in-flight meal"
Ventajas: "TV was okay when it was working, however crew was not around when I needed help and it was no longer functioning the last 3 hours of the flight."
Desventajas: "Food wasn't great. Not many options. Nothing vegetarian, of course I brought my own food, however it wasn't anything hot."
Desventajas: "It seems that Chinese people even when given allocated seat numbers sit anywhere so was very chaotic."
Desventajas: "My luggage was left behind in China. It's been 3 days and I'm sti waiting"
Ventajas: "La comida"
Desventajas: "La comodidad"
Ventajas: "La comida estaba muy rica"
Desventajas: "Los asientos son bastante incómodos, especialmente para un vuelo transatlántico"
Ventajas: "short (3 hours) flight. food is okay as airplane food. seats are pretty big."
Desventajas: "The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東) bound."
Ventajas: "El servicio muu bueno, al igual.que la.comidad y la variefad de peliculas"
Ventajas: "On time"
Desventajas: "No USB charging. No charging at all. No wifi. Not all flight attendants speak English. No meal choice. In flight magazine Chinese language only. Confiscated my solar charger. At Guangzhou airport, many food courts take only Chinese cash. Internet service censored."
Ventajas: "La atenccion"
Desventajas: "Más películas en espańol"
Ventajas: "Excellent caring crew."
Desventajas: "Limited entertainment selection"
Desventajas: "Se retraso 50 minutos y perdi una cita importante en bangkok"
Ventajas: "We enjoyed our flight on China Southern. The aircraft, the service, the staff, the food: everything was great. The flight was delayed out of Phuket, causing us to miss our connecting flight to SFO in Guongzhou, but China Southern provided us with a seamless alternate and our ultimate arrival at ATL was barely delayed."
Ventajas: "The flight crew. Excellent"
Desventajas: "Both ways through Guangzhou my flight was changed proving tricky without any Mandarin skills."
Ventajas: "Limpieza del avión y la buena atención del personal abordo. El espacio el clase turista es bueno."
Desventajas: "Abrieron los mostradores para check in sólo dos horas y media antes del vuelo lo que hizo que mucha gente que habíamos llegado desde 3hrs antes tuviéramos que esperar al menos 30 mins para ser atendidos. Obviamente la gente que llegó después tuvo que esperar aún más."
Ventajas: "Limpieza y buen servicio del personal de la aerolínea"
Ventajas: "The service was outstanding. They had a person waiting as we got off the first flight to guide us to the second flight. The stewardesses were attentive and outstanding. The seats were comfortable, the food and movie optons were top notch. I can't recommend business class highly enough."
Desventajas: "I loved everything!"
Ventajas: "Comfortable seats, just enough of legroom"
Desventajas: "Flight was delayed."
Desventajas: "Habian muchos latinos, y el centro de entretenimiento no tenia nada de español."
Desventajas: "no me gusto que no incluyeran el lenguaje de español para subtitulos en las peliculas por lo menos."
Desventajas: "I selected middle and window seats for each flight so my girlfriend could rest her head on the window and sleep. We were given middle seats and aisle on each of our flights. It’s fristrating that I paid extra to book the seats we wanted and we did not get them."
Ventajas: "It wasn’t a difficult flight"
Desventajas: "Wish there would’ve been inflight entertainment"
Ventajas: "The staff of China Southern made our trip a great experience. We have flown with this airlines several times, and will continue to do so in the future! Thank you!!"
Desventajas: "El mal trato de las azafatas"
Ventajas: "La comodidad del avión y la puntualidad"
Desventajas: "Las azafatas son un poco groseras."
Ventajas: "On time departures and arrival"
Desventajas: "The food not enough to eat"
Ventajas: "Long but very pleasant flight"
Ventajas: "Cabin crew is helpful, & I noted they are especially attentive to their elderly passengers & those needing assistance."
Desventajas: "The food is absolutely disgusting. And this from a national airline of a country renowned for one of the world's finest cuisines. It's an awfully long flight & little to eat. Even the packaged peanuts were poor. Also, deplaning at Guangdong requires use of portable stairs & bus to terminal - they don't use the jetways! This is a pain in the butt - and knees for those with any mobility issues."
Ventajas: "Great customer service and aimed to please!"
Desventajas: "The food... however the crew tried to please with what they had available."
Ventajas: "Almost everything."
Desventajas: "It was delayed twice."
Ventajas: "Business class seats are newer and comfortable. At 6'5' this is a big deal. Food was good and plentiful"
Ventajas: "Staff and seats in business class"
Desventajas: "No gate at start and delay to gate at end. I think the airline contracts the cheapest gate slot possible at jfk"
Ventajas: "Super great customer service, friendly and accommodating."
Desventajas: "Hard seats...could be made more comfortable"
Desventajas: "bad China eastern company on return trip from Shanghai"
Ventajas: "Once I was on the plane, it was wonderful. A very long flight went by very quickly and comfortably."
Desventajas: "Getting information or confirmation of my flight ahead of time was impossible. The web site wants a string of three identifiers delimited by some single character in some order. I know I saw two different orders for those three and believe I saw a third. I never got in."
Desventajas: "no english.bad food.no customer service.delayed flights worst nightmare.will never fly again."
Ventajas: "The cabin crew were quick to answer all of my requests. Blanket, coffee, coke, water."
Desventajas: "We had a bulkhead behind us and our seats didn't seem to have the full angle for recline."
Ventajas: "more room for leg compared with some of other airline"
Desventajas: "Food. Please provide better food for vegetarians"
Ventajas: "My flight was delay for 4 hours. For no reason.. everybody was upset And unhappy waiting for the flight. I had a buisness meeting as early as 8:00 the next day which I had to move. That delay as no reall good reason. And the rest of the flight I was to engry."
Desventajas: "This is the worst airline ever!!! The flight attendants are nothing but rude and poorly train on customers service. Gave everyone else (Chinese) snacks and blankets and skip me. Chinese are fake and rude."
Ventajas: "All of the flight crew spoke enough English to be helpful and kind. All seats come with pillow and blanket. Good and plenty food for an internal flight."
Desventajas: "trip management thru airfare.com and china southern was terrible. I will not be using either service again. I wasn't able to manage my flight on the china southern website of choose a seat. they lost my bag. it was a timely flight confirmation process. I will not use airfare or china southern again."
Ventajas: "Crew ware kindness with smile"
Desventajas: "There was like market at gate Therefore no priority boarding"
Ventajas: "If I had a choice I would never ever take this Airlines"
Desventajas: "No runner service while arrival and departure from and to the flight. Always end up at the crowded bus. Food is totally worse, No beverage they end up showing you empty bottle when asked for wine or beer."
Ventajas: "Relatively comfortable for a 14 hour flight; even got some sleep."
Desventajas: "Slight delay at LAX, but this is probably the fault of LAX flight control."
Desventajas: "China Southern cancelled my original flight and made me wait two hours two re-book. It was utter chaos and no one said sorry, gave me the reason and they were very rude at the counter. They acted as if it was my fault (and everyone else who waited) and simply had terrible service. I do not know if I would ever use them again."