Ventajas: "La comida"
Desventajas: "La comodidad"
Ventajas: "La comida estaba muy rica"
Desventajas: "Los asientos son bastante incómodos, especialmente para un vuelo transatlántico"
Desventajas: "Unfortunately we ended up waiting in the plane on the tarmac for 3 hours before taking off due to extreme rainfall. So everyone was antsy/uncomfortable before even taking off for the long flight."
Ventajas: "flights very comfortable"
Ventajas: "Crew very friendly."
Desventajas: "There was no place for me to enter in dietary restrictions to get a special meal, so they were not prepared for a meal I could eat."
Ventajas: "Good food Free accomodation for layover"
Desventajas: "Too long"
Ventajas: "El servicio muu bueno, al igual.que la.comidad y la variefad de peliculas"
Ventajas: "The food on the way to China and on the way home was horrible. They stopped serving cup noodles too. Only sandwiches when I asked for other option when the main course weren’t good."
Desventajas: "I didn’t like the food choice at all. The fish didn’t taste good. Chicken with pasta tasted cheap and the beef with potatoes were spicy. Should have make the spicy sauce on the side in case for people who can’t eat spicy food. They used to serve 3 meals now cut down to 2 meals... maybe it’s time to reconsider another airline."
Desventajas: "The worse airport of my 22 years experience. Almost everyone there have no english. Unprofessional and kind of disrespectful. The worse of all is too many documents processing. Taking atleast 15 minutes to be cleared just 1. 1h 45 minutes to finish everything. Wuhan haha next time free flight i will not bother. Ohh 1 more thing. They use the Communist system in the international airport"
Ventajas: "La atenccion"
Desventajas: "Más películas en espańol"
Desventajas: "Se retraso 50 minutos y perdi una cita importante en bangkok"
Desventajas: "They lost my bag. I made sure to check with the attendant multiple times to make sure my bag would be on the flight to Bali and they confirmed it would. When I arrived in Bali, I was notified that my bag was still in China. They had over 12 hours to make sure my bag would be on the flight"
Desventajas: "Delayed boarding"
Ventajas: "Limpieza del avión y la buena atención del personal abordo. El espacio el clase turista es bueno."
Desventajas: "Abrieron los mostradores para check in sólo dos horas y media antes del vuelo lo que hizo que mucha gente que habíamos llegado desde 3hrs antes tuviéramos que esperar al menos 30 mins para ser atendidos. Obviamente la gente que llegó después tuvo que esperar aún más."
Ventajas: "Limpieza y buen servicio del personal de la aerolínea"
Desventajas: "Habian muchos latinos, y el centro de entretenimiento no tenia nada de español."
Desventajas: "no me gusto que no incluyeran el lenguaje de español para subtitulos en las peliculas por lo menos."
Desventajas: "No entertainment, not even an English language newspaper. Delayed boarding and departure, as usual."
Ventajas: "Excellent hospitality.Well managed & excellent customer service."
Desventajas: "Overall great service.I do not have any cons."
Ventajas: "The crew are nice."
Desventajas: "Customer service is worst, I called few times and stayed in the Line but nobody answered my call. And also, our flight was dalayed for few hours."
Desventajas: "the flight from jakarta to guangzhou has no individual tv. and the layover time in guangzhou was too long. (from jakarta to LA)."
Ventajas: "On time, comfortable, beautiful, new terminals (Beijing and ZZ)"
Desventajas: "No wine served"
Desventajas: "of course they didn’t transfer our meal requests to the new flight. all the staff were grumpy."
Ventajas: "Service was good"
Desventajas: "Food wasn’t great but not bad"
Ventajas: "Great crew service!"
Ventajas: "We arrived safely."
Desventajas: "I was unable to check in online.When I mentioned this at the ticket counter the agent responded that they kept hearing that from passageners. Apparently this wasn't enough of an issue to make any changes. The plane was uncomfortable for such a long flight. Lots of movie choices, but few current choices. Flight attendants weren't that friendly."
Desventajas: "El mal trato de las azafatas"
Ventajas: "La comodidad del avión y la puntualidad"
Desventajas: "Las azafatas son un poco groseras."
Ventajas: "Long but very pleasant flight"
Ventajas: "Same comment as flt to Guanzhou. Flight was comfortable."
Desventajas: "Again, it took a long while to disembark from the plane. Also, the lock in my suitcase was damaged like someone tried to force open it."
Desventajas: "The airline broke my luggage, which make me very unhappy. They broke the handle as well as the wheels, they were obviously just throwing my luggage around. I am expecting a call or email back regarding this situation."
Ventajas: "Leg room, food, many opportunities for drinks throughout flight"
Desventajas: "Hello, my son is the first time a man back to China, when we go back the plane delayed three hours in guangzhou, return, plane in xinzheng airport delays again, didn't catch the direct flight to New York, stay one night in guangzhou, endorse the flight from New York's flight to South Korea for my son, his first trip is so bad!"
Desventajas: "The Tv did not work, food very bad."
Ventajas: "2 hour flight and given food."
Desventajas: "They missed on friendliness. The welcome is rehearsed and not sincere. The stewardess do their job without smiling. Need more training."
Ventajas: "I liked the courteous and professional staff. The flight wasn't booked to capacity, which was nice. I am pleased that the attendants are multilingual."
Desventajas: "The flights are always delayed which causes me to have to re-purchase my connecting flights from Manila to Cebu. This is rather consistent. I appreciate the safety measures and I realize that there is nothing that can be done about weather but I am considering booking through Xiamen Airlines from now on because of the consistent nature of these occurrences."
Ventajas: "Flight attendants very attentive."
Desventajas: "Severe flight delay caused me to miss 3 connecting flights, causting me a lot of money to rebook."
Desventajas: "Very limited program."
Ventajas: "Friendly crew, excellent boarding process, on time and punctual. Overall a wonderful flying experience."
Ventajas: "Some crew member was nice and that's the only nice thing I can say"
Desventajas: "Some crew member ignored my request or forgot and in eco plus seating there wasn't any crew member there to accept service request light. Food wasn't good at all. Luckily we ate before boarding."
Ventajas: "I ate food"
Desventajas: "The food was bland, no flavor, inadequate in service. Kept asking for water/soda and took forever and choked at one point"
Ventajas: "Very professional and efficient crew."
Ventajas: "no fat flight attendants"
Ventajas: "These jerks simply cancel a flight and offer zero help"
Desventajas: "Food. Please provide better food for vegetarians"
Ventajas: "I liked the foot rest, pillow, blanket and head rest. The entertainment had a great variety of movies, which I enjoyed."
Desventajas: "The boarding could've been more organized. I only ate one meal out of the three that were served and the noodles were bland. The TV's should have a brightness option."
Desventajas: "This is the worst airline ever!!! The flight attendants are nothing but rude and poorly train on customers. Gave everyone else (Chinese) snacks and blankets and skip me. Chinese are fake and rude."
Ventajas: "Lay flat seat in bus. Class. Laege lavatory."
Desventajas: "Food so so. No bourbon, small glasses small pours of 3-4 oz."