Ventajas: "El avión muy moderno, la puntualidad."
Desventajas: "El espacio entre filas, un desastre."
Desventajas: "Entertainment system needs the ability to have closed captions in English. It’s in Chinese all the time—can’t even turn it off. The sound system is very poor so captions would help."
Ventajas: "Buena atención por parte de la tripulación ."
Desventajas: "Alimentos menos grasosos"
Desventajas: "Comunicación en inglés.. horrible comida"
Desventajas: "Comunicación en inglés... es mínima"
Desventajas: "Pésima comunicación en inglés... malísima comida"
Ventajas: "La tripulación genial y la puntualidad muy bien"
Desventajas: "Se que estamos en asia pero podrían poner el idioma español a las películas que se ofrecen"
Desventajas: "They couldn’t find my reservation. I almost missed my flight."
Ventajas: "crews were amazing"
Ventajas: "While the business seats weren’t as comfortable as the pods, they did go flat for a decent sleep but they aren’t as wide,you need to be traveling as a couple if you have a window seat if you want to get out while the other person is asleep."
Desventajas: "Pesima comida"
Desventajas: "Food was ok"
Desventajas: "Flight was delayed"
Ventajas: "Not in special."
Desventajas: "Lost my baggage."
Ventajas: "Cheap flights and very modern airplane"
Desventajas: "Food wasn’t great, my bags didn’t make the connecting flight."
Ventajas: "Cheap flights, great alliance"
Desventajas: "Food was not great, many people on board were very rude, someone even clipped her nails and airline attendant didn’t say anything"
Ventajas: "Me gustó que al ser un avión más pequeño, había filas de asientos sólo para dos personas, por lo que si viajas en pareja, es muy conveniente."
Desventajas: "Que las opciones de alimentos no fueran exclusivamente comida china para los vuelos internacionales."
Ventajas: "businessclass seats good"
Desventajas: "not really busyclassfood"
Desventajas: "El clima de la cabina estaba muy frio y luego ya no aguantabamos el calor. Muy malo"
Desventajas: "just that the fight was late. otherwise, i would rank between ok and good (short flight). i have flown longer on china eastern on other occasions and in those cases, i would rank between good and excellent."
Ventajas: "The staff are very efficient and professional. The food was much better than I expected. We were given pillows and blankets . Bathrooms were clean ."
Desventajas: "The only issue with CEA was checking in and boarding. It was brutal coming out of Bangkok. I’m not sure if this is the fault of CEA or Bangkok Airport."
Desventajas: "Mi maleta no fue subida al avión y llego en más de un dia despues"
Ventajas: "The crew, the food, the entertainment, all of the things onboarding are excellent. Very comfortable!"
Desventajas: "They did not load the luggage onto the plane, so it was not there when we arrived. There was no sort of remedial delivery service either, so I had to go to the airport the next morning at 5:30am to retrieve it. We were also crammed on a bus prior to boarding and sat on the tarmac for a long time before we were allowed off of the bus and onto the plane."
Desventajas: "flight from NYC was delayed for 11 hours. then we were in line for more than 4 hours in Shanghai."
Ventajas: "the pleasantries"
Desventajas: "the unpleasantries"
Desventajas: "Didn't even get into that"
Ventajas: "Cheap The plane was new and in good condition."
Desventajas: "Service was so so. They are a bit cold. The connecting flight I had to make was too tight - so I had to run to the next gate. Even if in airplane mode, you can not use a phone at all. I've never experienced this on another airline."
Ventajas: "Everything about our flight went very well, and most were better than expected. The crew were very helpful. Our seats had plenty of room in economy. This were done very efficiently and with concern for value. The entertainment system was super."
Desventajas: "Our Vegan meals were rather tasteless and uninteresting."
Desventajas: "Forced me to go through customs and check in for my connecting flight to the Seattle. They claim to be a skyteam partner but can’t corridinate with any of the partners. Immigration control at Pudong is third world cluster, had 3 hours and barley made my connection."
Ventajas: "Very smooth boarding and in-flight service. Friendly attendants. Flight was not full, so we had a free seat between us."
Desventajas: "No entertainment available."
Desventajas: "Not that it was China Eastern's fault, but my travel agency illegally cancelled my reservation without my consent. I had to buy another ticket last minute. The flight itself, however, was comfortable."
Ventajas: "Good meals, attentive staff, and great crowd management."
Desventajas: "Might be cultural, but the boarding was like herding cats -- the seats are assigned! The DutyFree pickup at the gate makes it supper hard to get onboard and still fit your carry-on. Enforce the carry-on and ONE personal item"
Ventajas: "Personal atento. Siempre haciendo lo mejor para que te sientas bien."
Ventajas: "flat bed"
Desventajas: "La tripulación no fue amable conmigo porque yo no sabía hablar chino y ellas no hablan bien inglés. No hacen el menor esfuerzo en ayudarte y ofrecerte algo de comer que no sea esa comida horrorosa! La comida es Terrible! Jamás en mi vida, en ninguna clase o compañía me ofrecieron una comida fan asquerosa. Llevar lonchera!"
Desventajas: "They rescheduled my flight by 14 hrs and did not inform me. I reached airport at night and there was no staff present. I was told by another airline's staff that China Eastern staff will come in the morning. Due to this I lost a whole day of work & salary."
Ventajas: "No I didn't like nothing"
Desventajas: "I ordered veg food but they said sorry they don't have"
Desventajas: "The plane has delayed"
Desventajas: "The airline was delayed on the tarmac for one hour and they never gave an explanation for the delay."
Ventajas: "crew members are nice, cheap price"
Desventajas: "super long lay over in shanghai. there is basically nothing to do inside the shanghai airport. it was so boring, the food is not so good"
Desventajas: "The flight was delayed 8 hours with no warning or update. No updates were provided on the new departure time & we were told the hotel where they shuttled us to would have updates. When we finally boarded the plane 8 hours after the original departure time, we sat on the plane for FOUR hours with only one update after the first hour that we'd be taking off in 30 minutes. We continued to sit there for 3.5 hours. Absolutely ridiculous. I will NEVER fly them again."
Desventajas: "retrasos injustificados en transito, pese a tener tiempo no me dejaron pasar"
Ventajas: "The crew was pleasant enough."
Desventajas: "Our requested aisle seats got "lost in translation""
Ventajas: "Se demoró 5 horas más en salir, cuando salió nos toco esperar mucho en el avión, no quisieron devolver el dinero."
Desventajas: "Terrible aerolínea y nadie sabía inglés"
Ventajas: "Very Attentive staff, but with some language difficulty."
Desventajas: "1. Couldnt use mobile phone for reading only (mobile phones had to be completely switched off). I wont be flying China Eastern because of this rule. 2. Boarding and unboarding on tarmac was inconvenient. 3. Movie selection not up to date"