Ventajas: "Crew was very friendly"
Desventajas: "Better movie choices"
Desventajas: "El avión era muy viejo. No había entretenimiento abordo. No había wifi."
Ventajas: "Crew was courteous and service was good."
Desventajas: "Flight was 5 hours longer than anticipated due to Pakistan closing their air space. Communication of this from airline was poor. Older plane -- entertainment system not working well."
Desventajas: "Justfly is a scam. Lately prices have also been highest on kayak. I trusted this platform for years and always used it as the first any only option for search but I guess once Expedia bought it it’s just a lousy company."
Desventajas: "Flight delayed for 7 hrs without any explanation."
Desventajas: "Entertainment system and even the reading lights did not work for the entire 15 hr flight duration."
Ventajas: "Nothing about service"
Desventajas: "Bad hygiene Poor taste of food"
Ventajas: "Salimos en hora, todo perfecto"
Desventajas: "Comida buena"
Ventajas: "Flight was delayed over 12 hours and crew was highly disorganized and unprofessional, including failing to communicate with passengers about when the flight was rescheduled"
Desventajas: "1. Entertainment box didn’t work and no response from crew. 2. No pillows and when asked for one, reply was there are no pillows. 3. No one comes with water and No water kept in the intermediate stations. 4. Overall, a horrible experience."
Desventajas: "Delayed 4 hours .what else I can say"
Desventajas: "Seats were super cramped, and food was stale and tasteless."
Desventajas: "Rest rooms are not cleaned"
Desventajas: "Food was not cleared in a timely matter. The quality of food was not good, in fact one breakfast I got the eggs were so severely overcooked that they were not edible."
Desventajas: "This was one of my worst experience flying with Air India. Stating from boarding to end of journey nothing impressed me to chose Air India again in the future."
Desventajas: "Tv screen did not work during entire journey."
Desventajas: "they didn't have kids food even though i requested, i have proof."
Desventajas: "Bad entertainment system the screens fell down on sleeping people’s heads. My screen was frozen as was most of the other passengers screens"
Desventajas: "I did not like that during web check in it did not show me where the washrooms are located, and i ended up have seats by washroom, which ruined my trip. The seat that I had 38C made a noise as soon as someone flushed. This was annoying."
Desventajas: "Most of the screen doesn’t work, so unless you have things to watch on your own devices you are doomed."
Desventajas: "I booked round trip, on the first leg from Chicago to Delhi, airplane was dirty, seats didnt recline, meals were not provided , bathroom was shut out saying it's defective in Chicago itself, overhead lights wouldn't work. I felt quite humiliated for the price I paid."
Ventajas: "The staff were polite and the food was good!"
Desventajas: "Baggage handling! The baggage was damaged beyond repair and still the procedure calls for getting a formal quote for repair! If they are asking for a quote in the US, they might as well have a recommendation on the shop where repair or a formal quote can get done!"
Ventajas: "Overall good service."
Desventajas: "15 hours flight. Entertainment did not work both way. very unhappy."
Desventajas: "The boarding was started much earlier than the boarding time stated on the boarding pass. I boarded at boarding starting time specified on the boarding pass but the flight was almost boarded and not enough space for overhead."
Desventajas: "Our tv was not working, food were smell bad, crew were not supportive"
Desventajas: "My personal television did not work. After informing a crew member, he reset my tv. This did not fix the problem."
Ventajas: "The timing of the flight was good."
Desventajas: "To Long flight. Service Okay."
Desventajas: "The fruits served was bad and got spoiled. No proper response from the cabin team"
Desventajas: "The vegetarian menu was boring. A horrid sandwich, terrible croissants, dry breadrolls, spoiled fruit and brown lettuce. No Cabin crew available except during take off and landing and meal service. They were all hidden in the rear of the plane. No beverages or even water offered except during beverage service. No Wi-Fi, wired remote control in each seat defective. Touch screen not working. Aged upholstery and uncomfortable seats."
Desventajas: "Entertainment sockets were broken in my both flights!"
Ventajas: "Every thing is good"
Desventajas: "My flight was delayed for hours that i needed to get on to another flight."
Desventajas: "Cooperation by cruse members"
Ventajas: "El tiempo de embarque y despegue fue rapidisimo, y el vuelose hizo muy corto."
Desventajas: "El tiempo previo al embarque fue en una sala no demasiado confortable."
Ventajas: "Crew was polite and friendly."
Desventajas: "Entertainment system for my seat and several other people did not work. Reading light did not work. I had to read a book for a 15 hour flight using a flashlight! Restrooms were locked up mid-flight as 2 of them stopped working. Seat was hard. Aircraft was old and creaky."
Ventajas: "Food was okay not that great this time. Flight attendant was nice & helpful. Media operations & entertainment was good."
Desventajas: "Bathrooms were not cleaned. Customers messed them up and there was flood in the bathroom which was not cleaned."
Desventajas: "Entertainment very poor with no WIFI old movies"
Ventajas: "They got me home in one piece"
Desventajas: "Crew allowed all the passengers to board and then announced a technical problem that took 2 hours to fix. Making people sit another two hours (in the middle of the night) before a 16-hour flight is ridiculous. Also as I've previously experienced on Air India, the bathrooms are inadequately supplied and literally held together with tape and stickers, when they are working at all."
Desventajas: "On the flight from Chicago to Delhi, the entertainment center was not working. Extremely unhappy. How can one spend 14 hrs ? This is a recurring problem with Air India"
Ventajas: "There is nothing which was good"
Desventajas: "Every thing"
Ventajas: "It's a non sto flight, saves lot of time."
Desventajas: "Food, cleaniness, entertainment, seats and carpet are very outdated."
Ventajas: "Nothing that I could remember"
Desventajas: "Tv don't work, bad food. Un friendly crew"
Ventajas: "Smooth problemless"
Ventajas: "The staff try to be helpful."
Desventajas: "Horrible state of planes. My entertainment system didn't work and when I complained to the staff I was told that it was all fixed. This was a total lie. I had no entertainment system or even a working reading light for a 14 and a half hour flight from Delhi to Chicago. Some of the bathrooms were closed because they were "defective". Overall, Air India is going from bad to worse and, unless the guaranteed jobs are taken away, things won't improve."
Desventajas: "Seat 52E was broken. I had to pad the exposed metal bar with blankets and sit on it for 15 hours. It has given me back ache."
Desventajas: "The TV monitors or remote did not work for 3 out of 4 seats, we were able to change seats due to the empty plane so we got lucky."
Desventajas: "There was just 2 full meals and a sandwich served n 16 hours long flight. Colddrink and peanuts was also served just once...It is the worst I have ever seen...Though the food service in flight AI 126 was good...As compared to AI 127"
Ventajas: "they have a lot of options on good movies and shows, the flight is always generally on time"
Desventajas: "there is not much stress on cleaning the seats and the aisles. the lavatory kept running out of toilet paper and smelled real bad."
Ventajas: "The food served was good"
Desventajas: "The seats were not comfortable, the entertainment at my seat was not working as well"