United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "crewe were excellent"
Desventajas: "nothing !"
Ventajas: "no -all that was amazing was the complete idiocy of ana"
Desventajas: "virtually everything was a unacceptable starting with the gate staff ..."
Desventajas: "You could have given me a refund or credit for a flight I told you I had to change 3 months ago. I won’t use kayak again."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Abordaje"
Desventajas: "Comida"
Desventajas: "Siting at exit row gave more legroom thus more comfortable and more sleep. Disadvantage is that apurar must be stowed in bin overhead which is not within reach. It’s a bit of inconvenient and feeling insecure for important papers and $ inside."
Desventajas: "Did not like emergency exit seat."
Desventajas: "Seat cushion could have been softer"
Ventajas: "the ANA folks at the departure check-in went out of their way to get me on my flight. You see, I got to the airport right before boarding. Their response? They literally escorted me through security, waited for me at the immigration checkpoint, and brought me to the boarding gate! I love ANA! :)"
Ventajas: "Friendly crew"
Desventajas: "Hard seats!"
Ventajas: "Food was good"
Desventajas: "Disappointed with some of flight attendants. ANA used to provide best customer service."
Ventajas: "Perhaps the most courteous airline I’ve experienced."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Really good service."
Ventajas: "Boarding is prompt and orderly. They apologixe for several minutes delay even it’s not the airline fault.The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
Desventajas: "None so far, been travelling with ANA 8-10 times a year for more than 5 years"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Food and services"
Ventajas: "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!"
Ventajas: "Excellent service. Good food. Great entertainment selection."
Desventajas: "No free WiFi"
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Food was quite good"
Desventajas: "the plane was Hot! So hot we couldn't use the blankets. The staff in Tokyo did not want to let me and my twin 11 yr olds board early. We need extra time to be organised and in our seats for a very long flight. If not we block the aisle. And that is without consideration for the fact that my daughter has limited sight so needs my help and it takes time. I was disappointed that they didnt come through the cabin from time to time with snacks as most airlines do on long haul flights."
Ventajas: "Great service and crew. Boarding was quick and efficient."
Desventajas: "No personal inflight entertainment, but it wasn’t an issue with such a short flight from Sapporo to Tokyo."
Ventajas: "Overall comfort was good"
Desventajas: "Drinks like fruit juices were given in too small portions like a quarter cup by stewardess; as if the drinks were being saved or rationed Not much choice for movies. Movies were not well selected"
Desventajas: "Lack of airline professional staff at lax airport. There's no set person in charge. We had an emergency return and no one can explain or give us answers for rebooking our flights."
Ventajas: "crew was professional and very attentive and beer and wine on the flight."
Desventajas: "wish they had more movies choices from the u.s."
Ventajas: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Desventajas: "Flight was delayed by an hour making it too late to attend night activities that were already scheduled."
Ventajas: "Comfortable seats, very friendly staff."
Ventajas: "Flight left on time, service is good and also good entertainment options. Food is a bit so-so frankly but not bad."
Desventajas: "They take a long long time to let economy class deboard on arrival even after the doors are open. Biz get off first naturally but the staff are sometimes chatting to them for a rather long time."
Desventajas: "No opción de español"
Ventajas: "NH817 NRT to PNH was one of the best crews ever. Every need was met. Best customer service. NH818 was good too but the attention and attitude was slightly below. Travel Dates: NH817 09/1/2017, NH818 09/04/2017."
Desventajas: "Very good overall. The entertainment could you a little more choices."
Ventajas: "Service"
Desventajas: "Ordered Fruit Meal. It did not have a variety."
Ventajas: "Wonderful leg room for the flight, great selection of movies, wonderful staff, food is excellent, bathroom clean and large for airplane. Truly this was a fantastic experience"
Desventajas: "Nothing, they did run out of my breakfast food choice but the other choice ended up being great so Can't complain...."
Ventajas: "The food on board was great! Crew members were friendly!"
Ventajas: "Love the staff, helpful and polite!"
Desventajas: "Exit door seats, which are normally good, were extremely close together. Very uncomfortable."
Ventajas: "Todo"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Desventajas: "The flight attendent name Yoka asked me what I want to eat??? But She give my food to someone else, and rold me they do not have it anymore."
Ventajas: "Crew was outstanding Food and service was excellent"
Desventajas: "Inflight entertainment was extremely limited. For a nine hour flight there was limited movies in English. Especially as we had seen most of the movies on the previous flight."
Ventajas: "I've flown to Asia many, many times and NH is the best of all the carriers I've used."
Ventajas: "Great service, everyone was happy to do their job"
Ventajas: "Flight attendant Lee-san is amazing and kind. I was feeling really stressed and having a panic attack. She brought me tea and comforted me. I am so thankful for her kindness."
Desventajas: "Internet is way too expensive and barely works."
Ventajas: "The crew were very helpful and the food was amazing. Entertainment was also very good daughter loved it"
Ventajas: "Boarding was easy and the crew and service were excellent. Overall, the food on this flight was also enjoyable."
Desventajas: "I find the 777 SFO -> Tokyo, and Tokyo -> SFO cabin gets too warm when trying to sleep. With a warm blanket provided, I would suggest keeping the cabin a bit cooler and providing extra blankets if people need them. Also the movie selection on ANA is not nearly as comprehensive as what United provides on international flights."
Ventajas: "I liked the food and the personal television you get. You can play video games on it which was cool."
Desventajas: "The wifi cost $20 for the whole flight. Pretty expensive compared to other airlines!"
Ventajas: "Very efficient, very fast boarding. Crew was polite."
Ventajas: "I will try and avoid Narita airport, and Ana again. You have to climb a number of stairs with your carry-on off the buses, and then have to go through security again, it's a hassle. I'll prefer the ICN or other airports which are more travel friendly."
Desventajas: "super crowded, bad food, bad landing."
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "Crew was excellent"
Desventajas: "Food could be better and please offer drinks before you serve meals like European air lines."
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "Service was okay."
Desventajas: "Could have been more customer focused!"
Ventajas: "The crew was super amazing and went to all extent to make our journey with infant comfortable"
Ventajas: "The crew was good. Good movie selection."
Desventajas: "The food. The vegetarian meals were both noodles. And the meals were not very healthy. Too high calorie. I couldn’t figure out how to customize my meals On the Qatar app"
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Crew was good and helpful. Food was good. Seats were comfortable."
Desventajas: "They could have given me an other flight so that I could attend the wedding I was going for. I gotta flight after 12 hours and 10 hours lay-off in Doha. Even if I didn’t get that long layover, I could have been able to attend the wedding."
Ventajas: "Flight not full, so space to move. Great service"
Ventajas: "aircraft A350 , food choices , Doha airport , Staff attitude and willingness to help ."
Ventajas: "Museum of Islamic Art,"
Desventajas: "No"
Ventajas: "Crew was not mean"
Desventajas: "The seats were very uncomfortable, entertainment screen had poor picture quality, eggs were black, stank + inedible, long bathroom lines , a child screamed most of the flight, no internet, couldn’t change phone, checked bags damaged - handles ripped off!!!"
Ventajas: "Qatar airlines the service was awesome and the planes very clean"
Desventajas: "Seating not able to upgrade"
Ventajas: "Excellent seats..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Ventajas: "The service on board is excellent"
Desventajas: "Nothing"
Ventajas: "Lots of entertainment"
Desventajas: "Originally I was assigned a wonderful seat but then I was put in the back by window it was very cramped and noisy. The flight stuff was mediocre and the food was not that good either. Big difference from the flight over"
Ventajas: "Need to give people cheap access to wifi"
Desventajas: "Todo súper bien"
Desventajas: "Boarding at JFK very disorganized. Poor system. No vetting of wheel chair users many fakers."
Ventajas: "Everything was great"
Desventajas: "Everything qas great"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Desventajas: "Airport hotel costs around 350$ No entry visa for layovers exceeds 8 hours as they announced The answer they’re not giving entry visas is you bought a discounted ticket!!"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "Food, seat, overall comfort and timeliness."
Desventajas: "The entertainment system was not working - on a 12+ hour flight..."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "Onboard crew"
Desventajas: "Boarding process. It could start on time as printed on the boarding pass. If it is by zone, the provide a few minutes between the zones and adjust time accordingly."
Desventajas: "in flight entertainment interface can be improved to be more user friendly."
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"