Ventajas: "Todo"
Desventajas: "Nada"
Ventajas: "Todo."
Desventajas: "Nada"
Ventajas: "Nada confortable la gente encima de ti"
Desventajas: "La comida y el entretenimiento"
Ventajas: "Nada"
Desventajas: "Todo"
Ventajas: "Costumer service"
Desventajas: "Time late"
Ventajas: "Very frustrated experience. Air China, air Canada, budget air, all push responsibilities away. Budget air got my name wrong, too, which would have caused me to not be able to get on the original flight from China anyways."
Desventajas: "Still I have not been able to get someone to fix my problem for me although I was promised that I could postpone my return flight by one day because of the delay at Victoria airport. Ended up having to buy a return ticket by myself."
Desventajas: "The air plane was really old"
Ventajas: "On time departure, good pricing. Excellent value"
Ventajas: "Amazing crew... seats very comfy... departure and arrival on time."
Desventajas: "N/A"
Desventajas: "The flight was delayed 2 hours and no one was a telling us what was going on"
Ventajas: "The plane from Guangzhou to Beijing was newer and very well designed business class seats, the convenient layout was exceptional. I think the meal ok but the staff was exceptionally friendly helpful and took good care of me. Also this aircraft had a large movie assortment, larger than usual."
Desventajas: "I think the meals are the only area lacking, again not easy to have pre made meals that are as good reheated."
Ventajas: "Check in rápido, asientos cómodos, control de equipaje"
Desventajas: "Comida avión"
Ventajas: "The plane smelled so bad, none of the crew speak English"
Desventajas: "Cleaning and Customer Service"
Ventajas: "Muy buenos los asientos de exit!!!!!!"
Desventajas: "entertainment"
Ventajas: "Lounge hard to find. Offering and help poor in lounge . Loading for business was great"
Ventajas: "Great customer service, and very comfortable ride"
Ventajas: "bad middle seat - no advance seat selection available even 4 days in advance from kayak app and just fly website said link is broken. airchina website cannot find ticket. empty exit row seats not allocated upon request - airlines wanted $100 more for it. allocated randomly to others mid flight."
Desventajas: "advance seat allocation at the time of booking."
Ventajas: "Yes they where excellent on everyway possible but the 1st hour of the flight was rough."
Desventajas: "The plane was COLD. The food was absolutely disgusting! The seats are small. Lacking in the movie department. I will not use Air China again."
Desventajas: "Barely any legs room to move around and I’m 5”3"
Ventajas: "No me gustó nada al contrario no hablan ni el idioma inglés ni español"
Desventajas: "Me intoxique con la comida y vomite y estuve dentro del avión vomitando como 25 mnts y me fui a mi asiento y me sentí mareada de tanto vomitar y trajeron una doctora y me hizo preguntas de 3 meses si tuve algo oh alérgica a un medicamento y le dije que have 7 meses sólo había tenido un ataque al corazón que no tiene que ver con la intoxicación de la comida y dijeron que no pero no tenia nada solo el malestar u decidieron bajarme en otra Ciudad Alaska sin consultar primero y no me sentía grabe solo mareada de la fuerza del vomito y de ahí me mandaron para Ciaro luego los Ángeles y de ahí para China cantón y ahora me toca regresarme y no me dejan subir al avión si no traigo un certificado médico estoy en.China yo no conozco ningún hospital y no tengo médico de cabecera viajo al año 15 veces puedo mandar fotos de mi pasaporte y nunca me a pasado esto con la comida y menos de tirarme en otra ciudad ahora no puedo regresar a mi País de Recidemcia USA por que no quieren que suba entonces que hago aquí comprar otro ticket por que"
Ventajas: "La puntualidad y atención en la aerolínea es muy buena. Tienen variedad de películas y series. La comida es buena. Todos los asientos tienen una pequeña almohada y cobija para ir más cómodos."
Desventajas: "El espacio entres asientos para un viaje largo no es tan cómoda pero siempre existe la opción de comprar VIP"
Ventajas: "Todo en hora, y sin problemas"
Desventajas: "Como cosa no tan positiva, al llegar de mañana a aeropuerto siguen dando comida en lugar de un buen desayuno"
Desventajas: "Plane was too hot."
Ventajas: "The crew was friendly and helpful."
Desventajas: "Delayed departure."
Ventajas: "Crew was very, very attentive, food was really good, entertainment system was great. Will definitely fly Air China again, especially on their 777"
Desventajas: "I had to stay at Beijing for overnight and took a flight the next day."
Desventajas: "seat is really tiny! food was bad. only few movies available."
Desventajas: "I will never fly Air China again."
Ventajas: "Nothing."
Desventajas: "Smelled. Terrible food. Poor customer service. Rude to foreigners."
Ventajas: "Food was pretty good, staff was attentive and helpful, amenities were nice, if unremarkable. The airfare was incredibly inexpensive!"
Desventajas: "The "electronic devices must be off" rule is stupid. Most airlines allow you to have phones on once we're at max altitude and many even offer in-flight wi-fi at a cost, which would have been great on a 14 hour flight. Huge miss on the part of Air China. Also I understood that I was supposed to get a complimentary hotel for my long layover but the U.S. office didn't actually reserve it like they said they would so I had to pay out of pocket. Another huge miss here."
Ventajas: "They upgraded my wife and I to an Exit Row, I'm tall"
Desventajas: "Dirty bathrooms, overall poor sanitary conditions of plane. Once in Beijing we had to go thru Immigration and Security again even though we were just transferring to another international destination (Bangkok) and the lines for both Immigration and Security in Beijing were super long and grossly understaffed. Even with a 2 hour layover we almost missed our connecting flight to Bangkok."
Ventajas: "Good for the price i payed!"
Ventajas: "It was very cost effective. A great price for the trip."
Ventajas: "Cheapest flight"
Desventajas: "The food"
Ventajas: "En general bueno, el avión llegó antes de lo previsto"
Ventajas: "El personal en el vuelo atento en los requerimientos"
Desventajas: "."
Ventajas: "En general el vuelo fue bueno"
Desventajas: "La estadía en el cuarto blanco en Vancouver pudiera ser más agradable y a lo mejor tener un poco de agua o café en lo que se espera"
Ventajas: "The flight and service itself was good and the flight attendents were very kind and orderly for having to care for so many people"
Desventajas: "The touch screen didnt work on my chair and when i reached my final destination the airline said they have lost my luggage and are trying to find it. That was three days ago"
Desventajas: "The flight was delayed for hours that caused the missing of next flight at night. Since they were booked separately, we have to buy another ticket on the spot to avoid staying a night at the airport."
Ventajas: "Not a thing"
Desventajas: "How this company can be part of Star Alliance? Worst travel experience ever in all my life."
Ventajas: "The flight attendants were polite and attentive. Most spoke English or made some effort try. Flights were on time staff was super helpful. Meals were great!"
Desventajas: "Seats were a little cramped of your a taller person like me (6'2"). Very few English options for on flight entertainment."
Ventajas: "El personal de cabina fuen perfecto, más que perfecto. La comida muy correcta."
Desventajas: "El avión era viejo, sucio y para ser un viaje intercontinental no disponía de instrumentos para amenizar el viaje, pongamos por ejemplo no tenias la oportunidad de ver películas, cosa que en el viaje de ida si."
Ventajas: "El personal de cabina fuen perfecto, más que perfecto. La comida muy correcta."
Desventajas: "El avión era viejo, sucio y para ser un viaje intercontinental no disponía de instrumentos para amenizar el viaje, pongamos por ejemplo no tenias la oportunidad de ver películas, cosa que en el viaje de ida si."
Ventajas: "787-9 cool windows"
Desventajas: "The food for premium was gross and nothing different than economy. The staff was horrible and were non existent the whole flight. Seats in premium felt the same as economy."
Ventajas: "The selection of movies was awesome. As always I wish there was a way passengers could decline their seats just a bit more to aid the back while resting. But I understand spacing is tight. All in all the service was great an the flight went as well as it could have gone."
Ventajas: "The fact that this flight isn't operated by Air China."
Desventajas: "Nothing so far."
Ventajas: "Entertainment was fine and food was mediocre. Crew was nice but speaks zero English"
Ventajas: "Boarding was very smooth and easy. Seat was uncomfortable ."
Desventajas: "I like to use my device to listen to my music & game but not allowed even during flight."