La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "The experience was really good. I’ll be using JAL again."
Desventajas: "Keep doing a good job."
Ventajas: "Seat super comfy"
Desventajas: "All okay"
Ventajas: "JAL operates with incredible efficiency."
Ventajas: "Boarding very efficient."
Desventajas: "I am satisfied with AA overall."
Ventajas: "Lots of Leg room"
Ventajas: "The crew members polite and nice."
Desventajas: "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."
Ventajas: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Ventajas: "The EMIRATES flight was nice. Japan airlines has good leg room."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Food was amazing and stewardess courtesy to passengers."
Ventajas: "Sky Time drink was interesting. Flight was on time."
Desventajas: "More leg room. Better information on what is included as far as meals / drinks."
Ventajas: "Spacious leg room."
Desventajas: "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."
Ventajas: "Overall is good :)"
Ventajas: "Food was great"
Desventajas: "It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice...."
Desventajas: "Everything. I will fly out from Narita from this point forward."
Ventajas: "Good service. Flight went off without a problem."
Ventajas: "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
Desventajas: "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."
Ventajas: "Flight was comfortable enough"
Desventajas: "4 stars for food and entertainment as it was only an hour flight."
Ventajas: "I liked everything with JAL. Seats are comfortable, good food, excellent service."
Ventajas: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Desventajas: "Can't really say anything bad! It was great!"
Ventajas: "The flight attendance we're awesome"
Desventajas: "Nothing. This was a great flight."
Ventajas: "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."
Ventajas: "Boarding and crew"
Desventajas: "Lost luggage"
Desventajas: "more movie options!"
Ventajas: "Nice and quick flight, had a free space next to me on plane"
Ventajas: "Awesome experience, nothing like any other. Will fly again."
Ventajas: "JAL doesn't disappoint!"
Ventajas: "I liked the overall service and professionalism."
Desventajas: "The entertainment selection was limited, it was an older system I assume as the screen was not touchscreen."
Ventajas: "The majority of the crew had facials that made me feel like I shouldn't talk to them. The food wasn't the best but that was expected. There was movies and shows that kept me entertained for a while. Seats are normal couldn't walk or get up often because of turbulence."
Ventajas: "Nice people, good food"
Desventajas: "Old-=fashioned business configuration"
Ventajas: "The seats were very comfortable, the staff were friendly"
Desventajas: "we requested for halal food when we booked the flight, but they brought us the normal food which we couldn't eat"
Ventajas: "All was fine"
Ventajas: "The airplane and all crevices"
Ventajas: "JAL has excellent service. The flight attendants are very responsive and always there to help. The boarding and everything was smooth."
Ventajas: "Comfort seat, decent food, polite service"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Crew was very pleasant professional and caring."
Desventajas: "Seat bottoms could be more comfortable."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Great entertainment options. Didn't try the food but I never do. Friendly and helpful staff."
Desventajas: "Only 30 people were not priority boarding (including me). Not being Japanese makes you a second class citizen on Japan Airlines."
Ventajas: "Politeness of staff, cleanliness, promptness and efficiency."
Ventajas: "Food was good, entertainment was plentiful. One of the best flights I've ever been on."
Desventajas: "Not a big deal, but I needed to borrow a pen and the flight staff hardly had any."
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Overall experience is good. Except that the one of the assistant ground attendant during my check in is quite annoying when i asked her only one question, something regading the boardong pass. She should be more helpful and accommodating not arrogant.
Ventajas: "Very clean. Crew was very good. Food was for the most part fine."
Desventajas: "Entertainment was pretty lacking. No paid WiFi service on the airplane for a modern country’s air fleet... only texting."
Ventajas: "The attentions to the passangers are much more friendly than the ones offered today by the american and european airlines, which are today getting more and more cold and unfriendly."
Desventajas: "The second food service."
Ventajas: "Attentive crew !"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Desventajas: "Wonderful food and service"
Ventajas: "I was surprise that even it was a short 2/3 hour ride there was still food being served. A very nice Japanese breakfast. - smaller plane, bus that picked us up and dropped us off in front of the airport. As we were doing a 12 hour layover, all our check in luggage was taken care of and sent to van"
Desventajas: "At our first checkin from Korea Ana, seems we have to look at a screen for our luggage just to double check that they made it past customs (never had to do that before) - check in was a bit longer compare to yvr their scanner was much smaller so definitely can’t have big carry on"
Ventajas: "The food and the crew were great."
Desventajas: "I am yet to find an airline that has any semblance of comfort in economy class for someone 6’ 2”, and that isn’t even tall! It would seem that the seats should be tall enough not to have the headrest push on my shoulders.....such as making it adjustable enough to be used as a headrest."
Ventajas: "Crew was amazing"
Desventajas: "The boarding"
Ventajas: "Crew was great. Economy premium was definitely worth the extra cost"
Desventajas: "I wish the flight wasn't 13 hours haha"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Food and services"
Ventajas: "Even though the flight was around 45 min, still got a nice cup of consomme soup while I was working on the in-flight WiFi. Overall good for a short flight but basic interior with poor visibility of safety video on 787-9."
Desventajas: "Boarding is a bit chaotic. Only people at the front of the queue can see the correct places to stand, so many people were trying to push in the front of the queue because the signs weren't visible from some angles or from far away. Basically couldn't see the inflight safety videos from my seat (17K) because of the curvature of the overhead bins and positions of the few screens (no seat-back monitors)."
Ventajas: "Both segments Houston to Narita and Narita to Vietnam were pleasant. The seats are spacious, food was fine (nothing exquisite but good enough!). Flight attendants are very attentive. Waster and snacks were provided between meals."
Desventajas: "It was difficult to understand English announcements on board. Also there wasn’t adequate instructions in Vietnamese. Majority of passengers are Vietnamese family with small children. My suggestion is that instructions in Vietnamese should be made more often to avoid chaos particularly when deplane."
Desventajas: "Great staff and food for a plane."
Desventajas: "Seats are almost impossible to sit comfortably for such a long flight. Not nearly enough legroom."
Ventajas: "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
Desventajas: "The food was horrible. The selections for movies is quite limited."
Ventajas: "Very uncomfortable chairs. Food was gross, tasteless and dry. Crew is excellent."
Desventajas: "The business lounge in honolulu"
Desventajas: "It was a packed flight. I'm assuming that given this, I could not change seats. While the ANA staff were helpful, I myself had trouble on this flight and became unwell. I sought help from ANA upon landing and received it."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "More space than usual between chairs. Crew is friendly."
Desventajas: "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."
Desventajas: "The seat in this airplane was downright uncomfortable."
Ventajas: "La puntualidad absoluta, la amabilidad de la tripulación y los baños impecables durante las 13 hr de vuelo."
Desventajas: "Creo que la comida podría mejorarse un poco pero es un detalle mínimo"
Ventajas: "A nice crew and service very friendly."
Desventajas: "The transfer walking to long."
Ventajas: "The crew are awesome. Flight is on time. The journey was comfortableand safe. No delays"
Ventajas: "the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great."
Desventajas: "the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks"
Desventajas: "No opción de español"
Ventajas: "Very convenient and generally positive experience on this flight. Modern aircraft as well."
Desventajas: "Small seats, what do you expect from economy."
Ventajas: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Desventajas: "Would like to listen to ATC"
Ventajas: "My flight was really comfortable, thanks"
Desventajas: "The thing I didn't like it was when I was in Tokyo I stayed overnight I didn't know what I expected for first timer like me I wish they give me some kind of a voucher food, nothing big but I really like in Tokyo though thanks"
Ventajas: "Lots and lots of meals and snacks. I was worried it would be an issue on such a long flight but every time I took a nap, they came back with food or snacks!"
Desventajas: "Seat would not recline. That should be standard. My back was sore after trip."
Desventajas: "Ordered Fruit Meal. It did not have a variety."
Ventajas: "Service and food"
Desventajas: "Seats need more padding -- perhaps an optional pad for some customers. It may be impossible to avoid literal butt hurt on a 14-hour flight, but an additional seat pad probably would have helped. Little Japanese woman next to me had one and I think she was quite comfortable."
Ventajas: "Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies."
Desventajas: "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve."
Ventajas: "Crew and service was awesome"
Desventajas: "Not enough choices of entertainment"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Didn't realize I'm flying united airlines. Nowhere on my itinerary was it mentioned. The whole time I thought I'm with ANA all the way"
Desventajas: "The flight itself was good but booking with bayaan, never again. I have used kayak many times but for the first time since I booked vayama changed me flight 6 times. They also could have mentioned my first 2 legs of my flight was with united. I tried to check in online thru ANA, couldn't go thru with many attempts until finally I called and the agent mentioned to check in thru united."
Desventajas: "limited movie selections"
Ventajas: "The flight got me home."
Desventajas: "I don't like that I had to gate check my carry on because the overhead bins were too small but it wan't a big deal."
Desventajas: "The crew was very polite, the best that I have ever seen . I noticed this polite behavior in all Japanese service people in Japan too. Very gracious, It is in their culture. The only problem for me in such a long trip it was that the chairs couldn't move back for a more relaxed position, but overall it was very good ."
Ventajas: "As always, the Japanese customer service is wonderful - I have no complaints in that department!"
Desventajas: "The boarding process is pretty annoying....they do not board until minutes before the flight time and we still had to take a bus to the actual plane. We took off late (which, personally, at this point, I had just been on a 14 hour flight plus the 2 hours layover) - a delay just added to the exhaustion. Also, the plane was very old and very hot...even though it was only a one hour flight, it was very uncomfortable and outdated."
Desventajas: "Flight attendants didn't speak English; no amenities provided (toothbrush, eye kit, etc.) like Etihad and Qatar provide in economy. There weren't a lot of meal options. There should be double the movies and music offered given that you can go through all of the offerings in one or two legs of a trip. I had four. BBC news didn't work on any leg of the trip and the Japanese news was in Japanese only, no English."
Ventajas: "I liked that each seat had a foot rest. The food was very good you get a haaggen dazs ice cream during one of the meals. The food wasn't filling but that's to be expected so bring snacks if your own. The flight was smooth no issues and the flight attendants were very attentive. Had a tv with movies and the personal tv also had games like a game system."
Desventajas: "I disliked that the seating did not have its own personal air. At times I would get hot."
Ventajas: "They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them."
Desventajas: "They are well trained crews so I have no better ideas about improvements"
Ventajas: "Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah."
Desventajas: "I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached ."
Ventajas: "Amazing crew, great seating area and tasty menu."
Ventajas: "I always like Singapore Airlines. They should continue to be the best."
Desventajas: "Some flexibility to select food choices even if we book the flight in short notice."
Desventajas: "flight on time. flight was delayed and gate changed"
Ventajas: "Helpful with our 2 year old"
Desventajas: "Baby change area is very small"
Ventajas: "One of the best seating I have ever had. Compared to Emirates the seat was spacious."
Desventajas: "Food was good but was not full compared to emirates."
Ventajas: "Yes and yes"
Desventajas: "Not sure because I have never had a better experience."
Desventajas: "5 crying babies on a red eye. Don’t know if that can be prevented."
Desventajas: "Cramped seats, no leg room, horrible food, stupid COLD snack!"
Ventajas: "Food was good"
Desventajas: "Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!"
Ventajas: "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."
Ventajas: "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."
Ventajas: "Easy red eye flight, just slept the whole way"
Desventajas: "Singapore airline is always awesome. Crew professional and very caring"
Ventajas: "The flight attendants were nice, attentive and joyful!"
Desventajas: "Sitting in a middle seat. Was told at the jetway counter no aisle or window seats were available. I saw no fewer than 5 empty aisle seats in my area."
Desventajas: "No entertaining at all, only old movies. The seats are very tight. There was a guy snoring during the flight keeping everybody awake. The breakfast was mediocre, just a a bun with fruit"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Staff was polite and accommodating"
Desventajas: "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."
Desventajas: "Food wasn't the greatest but it was adequate considering shirt trip"
Desventajas: "Stewardesses were a bit rude"
Ventajas: "New plane. Good entertainment. Seat reclined a lot but would not stay reclined."
Desventajas: "The food was horrendous. Worst airline food I've ever had. Check in and boarding area not great. Very overrated airline."
Ventajas: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Desventajas: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Service was great."
Desventajas: "Bit on the cold side."
Ventajas: "Efficient courteous and attractive crew. Good food drink selection and great entertainment system."
Desventajas: "Unfortunately the plane was an older 777-200 with smaller TV screens but otherwise fine."
Ventajas: "Friendly, attentive crew. Clean plane."
Desventajas: "Cramp set space. Lack of movie choices, not all had closed caption."
Ventajas: "New movies! Yes!"
Desventajas: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."
Ventajas: "The food is good. The service is excellent, always smiling and attentive."
Desventajas: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
Ventajas: "Ease of checking. Empty seat between us"
Desventajas: "Can't upgrade with krisflyer miles"
Desventajas: "Put some natural spray in the washroom for guests to kill their odor. I was the lucky one sitting outside the washrooms."
Ventajas: "Crew was very pleasant!"
Desventajas: "Cabin area warm for a 9.5 hour flight! Food selection was not much."
Ventajas: "Consistency of service, efficient"
Desventajas: "Having to convert chair to bed and vice versa. Prefer one that can just go flat st touch of button"
Ventajas: "The comfort and food plus drinks."
Desventajas: "Delay in food distribution, over waiting because of many people but only twogroups of serving crew"
Ventajas: "Crew went out of their way to make sure we had everything we needed. Seats seemed roomier in economy than other airlines. Lots on movie choices."
Desventajas: "I didn't care much for the meals, but my husband loved them."
Ventajas: "The best long leg flight I've been on. I managed to get a whole row to myself and that made the 12hr flight so much better. The crew was very professional, kind, attentive, and it was grand."
Ventajas: "The crew Were so attentive. And Also not untrusive. If i was asleep they left me and offered me food and drink when i woke. Excellent airline."
Ventajas: "Amazing plane and crew!"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
Ventajas: "Crew was very attentive and professional"
Desventajas: "Return flight the movies were the same as three weeks earlier."
Ventajas: "Comfortable, warm with food you could eat! What more could ask from standard economy class"
Ventajas: "loved the hot towels and the entertainment provided"
Ventajas: "Singapore airlines was awesome. I really enjoyed the hospitality of the cabin crew. They were very helpful and very eager to fill my needs. I will fly Singapore Airlines again without hesitation."
Desventajas: "Be more descriptive with which connecting flights we need to go on. We were not aware we we're supposed to get on Silk Air as one of our connecting flights, but we did eventually figure it out. It would really help to let us know your subsidiary companies."
Ventajas: "For medium range flights SQ uses A330s. Business class is really OK, not great. Each passenger can freely choose any configuration of the seat without inconveniencing others. Food is great, both in presentation and taste, and serve with refined courtesy... I will gladly fly on this aircraft again on my way back."
Desventajas: "The entertainment system has literally hundreds of choices -- many, many movies for all tastes under the sky. But there is one drawback. Each movie starts, not when you are ready, but when the system is ready ; you cannot pause, resume it, no fast-forward..."
Ventajas: "Everything was great!"
Ventajas: "toothbrush and toothpaste and ability to charge cell phone"
Desventajas: "my personal headphones did not work well with the seat audio jack"
Ventajas: "I would definitely fly with Singapore again. Their staff is super attentive, they have lots of options for in-flight entertainment and things generally went smoothly. I didn't sign up for a special allergy meal ahead of time but they were able to accommodate me anyways."
Desventajas: "The food was overcooked, mushy and tasted old. The seats were small and didn't recline very much. I think these things are kind of normal now on most airlines."
Desventajas: "Cramped seats. Food was just ok. Movies were old and not that many of them"
Desventajas: "More movies to choose from. Food."
Ventajas: "Because of a long flight, Eva should provide more food in between"
Ventajas: "The crew was amazing and the seat was comfortable. Mostly, I liked the food."
Ventajas: "Seat was very comfortable. Good selection of movies."
Desventajas: "Headset was very uncomfortable and unable to use personal earphones."
Ventajas: "Just love EVA everytimes I fly"
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Desventajas: "It was a good flight"
Desventajas: "We were traveling only with carryons. The body of carry on itself weigh more than 5 pounds. The check in guy were being difficult just for four lb extra and made us check in one bag which caused us inconvenience later going through baggage claim. Inside the flight passengers had heavier luggage."
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Ventajas: "Special meal options. Services from Cabin attendants were also nice."
Ventajas: "I fly Eva at least once a year. Find flights in Asia delayed often but reasonable handled by the airline."
Desventajas: "Website and app are a joke. Quirky at best. Hard to figure out if it works. Bothers me a big airline cannot have a decent website."
Ventajas: "Friendly and helpful flight attendants"
Desventajas: "The airlines limits carry-on luggages and reinforce it to the extend that it annoys many passengers. Make the rules very clear to the people before we arrive. People abuse the wheelchair policies although they are physically fine."
Desventajas: "Comfort, I Need to get to where I can fly first class"
Ventajas: "Crew was very kind"
Desventajas: "Food was not the greatest"
Desventajas: "I was a bit surprised about their carry-on bag weight limit- a mere 7 kilos?"
Ventajas: "I liked that it was orderly when checking in and unto the plane. The pilot kept us informed of departure and arrival time, how long we had to our destination and keeping us safe when it was turbulent. Asking everyone to buckle down and for us to remain in our seats. Even the crew who was serving had to sit down."
Desventajas: "The crew who were attending us, did not smile or even made eye contact. They seemed like robots while serving us. After we had our first meal, many of us went to sleep, but they did not come around to offer us water or any type of beverage or snack. We had to go to the back of the plane or ask then to get water and snacks. The snacks were lacked variety and quality."
Ventajas: "The attentiveness of the crew, the food & the amenities in-flight"
Desventajas: "I was in the middle seat & it was a hassle every time I go to the restroom esp when the flight was a long one. I preferred an aisle seat but none was available even when I checked-in early online."
Ventajas: "Even though the flight was only about 3 hours long, we were fed a full meal and shown a movie."
Ventajas: "Very accommodating"
Desventajas: "Nothing to report"
Ventajas: "Departure time"
Desventajas: "Meal was not good at all."
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "Nothing ."
Desventajas: "Poor service ."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "Service is excellent"
Ventajas: "That they speak English really well"
Ventajas: "eva airlines has the best flights and routes to Vietnam. the best cabin service clean airplanes and nice cabin attendees"
Desventajas: "united airlines China airlines"
Desventajas: "Air stewardess should smile more. More movies in the in flight entertainment"
Ventajas: "First time flying internationally but overall it was good. Your in a plane so you can't really expect for all your needs to be met, even though I didn't have any needs."
Ventajas: "Isolated seating just two of us. Sea food option."
Desventajas: "Lack of variety in sea food."
Ventajas: "The crew was excellent. Easily the best I have ever seen"
Desventajas: "16hr flight could've used better movies and some snacks"
Ventajas: "Enough food and flight attendants are very courteous. Offer water and snacks periodically. Washrooms are kept clean. Entertainment has a couple of new movies, but otherwise lots of repeats."
Desventajas: "For the overnight flight, they crank the AC up, like way up, which is good and helps you sleep IF you have a good blanket. The blanket provided is kind of short (unless you're short) so bring your own. I brought my own microfiber which fits in my back pack and I can pull it out. It covers a lot more area and so I was super comfortable."
Ventajas: "Great food"
Desventajas: "Not enough movies for selection"
Desventajas: "Flight was cancelled and no one communicated to me. I got up at 2 am and went To the airport at 3 am and then found out that the flight was cancelled. Had to talk to many people to put me on a different flight. Lot of confusion and chaos"
Ventajas: "Loved everything about it, service, food, comfort, and punctuality! Right on schedule, thanks!"
Ventajas: "Many food options and tv entertainment"
Desventajas: "would have liked more western food options"
Desventajas: "Feel comfortable"
Desventajas: "there was little in flight entertainment options"
Ventajas: "they prioritize us first during boarding due to my son continues crying"
Ventajas: "Yay Hello Kitty!!!"
Desventajas: "Flight crew was unfriendly with myself and other passengers."
Ventajas: "The whole experience was nice. The flight was very well attended."
Desventajas: "Space in our section. Everything"
Ventajas: "The flight attendants were very nice and not too pushy. My flight attendant, Nico, made me feel welcome throughout the journey."
Ventajas: "Traveled to Philippines via Houston by way of Teipei. The EVA boarding, customer care, and travel experience was quite positive. The amenities on board the flight was quite good. The meals were better than I've had on Singapore Airlines."
Desventajas: "My minor complant is that the movie selection was a bit lacking."
Ventajas: "easy helpful checking,boarding and clean plants with meal service. On time helpful stewardess and friendly approach"
Desventajas: "Meals basic but food and wine free, no entertainment on board"
Ventajas: "Seats were very comfortabe"
Desventajas: "Food was not great. It took over an hour for the bags to come through at JFK."
Desventajas: "It was my first time frying with Cathay Pacific the flight was okay, food wasn't that good. I don't want to compare with the other, my opinion should have more variety or snack between meals since 15 hours flight. Thank you for listening!"
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Desventajas: "There is only a food box which contains a small sandwich, a small cake and a small cup of fruit pieces with a drink of 250ml ice tea for this three hour flight. I would think this kind of catering is not good enough."
Desventajas: "Shopping items available."
Desventajas: "3 hours delay for a flight of 1 h 45 min"
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Desventajas: "Distancia de asientos"
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Desventajas: "Airplane was extremely hot, service was poor"
Ventajas: "Nothing I like"
Desventajas: "The seats assigned are so at the back at the aircraft. Even both of us are members of the airline we haven’t received any flight notification. That’s really bad"
Ventajas: "On time food"
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Ventajas: "thank u very much im very happy with the flight :)"
Desventajas: "No hay películas en español"
Ventajas: "Nothing much. Travelling in economy class for long flights is always a miserable experience. I can't afford to fly business and I am compelled to travel due to personal reasons"
Desventajas: "With the new security rules for flights to the US, they took my water bottle at the gate during boarding. I was dehydrated during the whole flight. The small cup of water they give during the flight is not enough for me."
Ventajas: "Good entertainment choices, but the system itself was awkward and slow to respond."
Desventajas: "The 777 was tired. Tray tables weren’t clean and it was fitted with seats that did not recline. Most uncomfortable!"
Desventajas: "Overall waiting and long flight."
Ventajas: "We boarded on time. Again, cabin crew was nice, courteous, and professional. Flight was not full- therefore, no passenger present next to me. Did not eat either meal- therefore, can not vouch for them; however, did have a cup of noodles. Again, the variety of music was nice."
Desventajas: "Again, airport crew leaves a lot to be desired."
Ventajas: "Good service."
Desventajas: "Plane was old but clean."
Ventajas: "Flight personnel go out of there way to smile and make you feel wanted on this flight and the previous flight enroute to Singapore from Hong Kong. Food was OK, too."
Ventajas: "My husband fainted twice and they are so nice to accommodate my husband to the first class section so he can rest and sleep well! Amazing crew and I thank each and every one of them for their concerns and kind heart!"
Ventajas: "I like most of everything from this airline, Cathay Pacific."
Desventajas: "bathrooms should be cleaned more often"
Ventajas: "Even though the line to board seemed massive and very long the crew boarded everyone very quickly and timely I anticipated a very long wait and in reality it wasn’t"
Desventajas: "Nothing stood out negatively"
Ventajas: "CREW AND PLANE"
Ventajas: "Crew is polite and always willing to serve. Cathay always boards quickly and is always on schedule."
Desventajas: "I just don't care much for airline food .....I'm 6-4 so I'm never comfortable on long flights. There needs to be more popular movie selections."
Ventajas: "Flight was cancelled, it didn't happened"
Desventajas: "Flight was cancelled, it didn't happened"
Desventajas: "Hindi selection of movies was not good"
Desventajas: "Our laugage is delay, service is worse than we never see."
Ventajas: "Cathay Pacific agent was there to guide us to connection"
Desventajas: "Flight was delayed leading to harried connection."
Desventajas: "Cobrar 45 euros por kilo extra no es normal"
Desventajas: "Meal service was poor by crew members for economy class. In economy class - (center section-just after first class)-only one toilet . for Passengers. Very inconvenient."
Desventajas: "Veg meal and breakfast quality was not good. Delhi to hong Kong and from there to LA. Crew member service was not good for economy class."
Ventajas: "We were booked on "S" class fares, which meant no seat selection until 48 hours before departure. However, we were able to get aisle seats with no problem. The crew was wonderful, service was great, and entertainment exceeded expectations."
Desventajas: "Boarding--but I never like the boarding process."
Desventajas: "Food was good but could be better. Healthier, purer"
Desventajas: "The food was garbage and almost not edible . I would feel guilty feeding it to my dog. Even the peanuts sucked"
Desventajas: "I was at the window seat. They weren't really paying attention to me when they bring water or collect the trash."
Ventajas: "Boarding was fast seats are comfortable"
Desventajas: "The food was very minimal"
Desventajas: "I personally don't like how you can't choose seats until check in. Although the food menu states that noodles and snacks were available upon request, we were turned down several times when we requested. Food served, especially main entree, were barely edible. It was probably the worst airline food I've ever had, and I travel very frequently. When we arrived back at JFK from our trip, it took over 2 hours for our luggage to arrive at baggage claim."
Ventajas: "American pilots"
Ventajas: "good service and good food all total was very good"
Desventajas: "Next time i will travel with your flight"
Ventajas: "Comfortable economy seating, polite cabin attendants, and nice lunch!"
Ventajas: "The entertainment system is quite good."
Desventajas: "The food, while hot, is not quite as good as ANA's offerings, but I was happy to have it. The chair cushions are also a bit thin on the bottom, or they are rather hard, but overall I found them otherwise fairly spacious."
Ventajas: "Very good service overall."
Desventajas: "No complaints on this particular flight."
Ventajas: "The flight was on time, and my luggage made it through the connection."
Desventajas: "The audio on the TV didn't work, but otherwise, no problem."
Desventajas: "Flight was delayed in to HK. The restaurant staff (not airline staff) came round offering HK$ 75 to each passenger for a snack. This much appreciated, but I wondered why a restaurant worker was doing this, not airline staff. Being delayed into Osaka, the captain kindly told us that buses were arranged. Good! I thought, until the organization was seen. Ground staff were no where to be seen. Eventually found them huddled at one arrival gate directling passengers to buses. Other passengers at the other arrival gate similarly swirling around without info or help. staff unhelpful, rude, uncaring. SHOCKED by level of incompetence."
Desventajas: "Flight delayed 4 hours"