Desventajas: "Food and entertainment"
Ventajas: "Comfortable seat, pleasant crew."
Desventajas: "The food was terrible."
Ventajas: "Crews and their messages sounded nice but some parts sounded like it was little too much for normal passengers.; somewhat threatening or too warning ..?"
Desventajas: "Transit should be guided better, especially if it involves terminal change. It was difficult to pickup and send the luggages as well. The airport terminals were way too hectic. It was hard to find ground staffs."
Ventajas: "Food delicious! Flight attendants very attentive, helping with babies and really doing more than I’ve ever seen."
Ventajas: "Very friendly staff with excellent service. Bottled water in every seat upon boarding. Lots of leg room, and love the outer earphones they provide!"
Desventajas: "More movie selections"
Desventajas: "Taking care more about suitcases customers"
Ventajas: "Excellent crew helping calm my anxious children."
Desventajas: "I’ll use Korean Airlines again!"
Ventajas: "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Desventajas: "As with other airlines, flying coach is uncomfortable."
Desventajas: "The only thing that brought my rating of this flight down was the fact that it was so hot in the plane! From the moment we boarded, this plane was, for reasons we couldn’t figure out, stuffy and uncomfortably hot. My pregnant girlfriend did not particularly enjoy this flight."
Ventajas: "Lots of room,good food,friendly staff"
Desventajas: "No complaints at all"
Ventajas: "Short flight"
Desventajas: "Dont have lots of option on movie"
Ventajas: "The male flight attendant working the rear of the cabin was the best flight attendant I have ever had the pleasure of flying with. Thanks!"
Desventajas: "Everything was going well until our bags didn’t show up at our final destination. Big no-no. Just ruined the otherwise pleasant experience"
Ventajas: "They have bibimbap which is always a great meal option on a plane. The plane felt clean and new. Flight attendants were very nice and made several rounds of water service. Duty free catalog was immense, esp for Korean skincare. Great chance to shop."
Desventajas: "If you're on an extra long flight, you might feel like there aren't enough movie options in the entertainment system, but my flight was only 8 hours so I was satisfied."
Ventajas: "Smooth boarding"
Desventajas: "Being seated in the back Luggages coming in last when my friends who travelled with us got theirs way way ahead of us"
Desventajas: "Flight was delayed 4 hours and I had to miss my connecting flight."
Ventajas: "Nothing. You have the worst customer service ever. I will never ever use you. Terrible exoerience"
Desventajas: "All of it. You could not have cared less about ne. Made me miss all my flight due to your moronic staff."
Ventajas: "My first time to fly with Korean Air and I would not hesitate to fly with Korean Air again. The plane has a lot of leg room, aisle is not cramp to move around. It was a long flight, but the flight attendants made it worthwhile. They were very attentive to your needs with exceptional service. The food selection was good. Overall the best flight I've ever had flying overseas."
Desventajas: "Maybe the chair in economy can be a lot more comfortable. Chair is sturdy lack of cushion and back support. People like me who has mobility limitation and bad lower back is difficult coz it adds more discomfort on my end. Hopefully, one day the chair can be more comfortable."
Ventajas: "acomodations was awesome!!!"
Desventajas: "temperature was not consitent"
Ventajas: "Staff are friendly and accommodating. Service is prompt. Entertainment is somewhat limited compared to other airlines, such as Delta, but they have a good variety."
Ventajas: "Food and accommodating flight attendants."
Desventajas: "Seats too small for a seven hour flight"
Ventajas: "Outstanding customer service! We will fly Korean Air again!"
Desventajas: "They ran out of 2 of the 3 food choices after serving only half of the plane."
Ventajas: "Landed safe"
Desventajas: "2 hours on tarmac waiting....terrible. Didn't eat the food"
Ventajas: "-KE accommodated an unexpected date change very professionally -plane was clean and crew courteous"
Desventajas: "- food portions were very small -no between meal snacks -economy seat pitch was decent, but seats were hard -music selection was poor/unimaginative"
Ventajas: "The crew performance"
Desventajas: "15 minute delay"
Ventajas: "Good more choices"
Desventajas: "Transit in Korea make shorter hour"
Ventajas: "Everything (the comfort, the crew, etc.) was first rate and the flight was on-time. You cannot ask for more. One tip---check in on line and you can afford the lines at the counter."
Desventajas: "No complaints."
Ventajas: "Stuff"
Desventajas: "Bathroom"
Ventajas: "I loved their willingness to accommodate everyone, hospitality and attention to detail."
Ventajas: "cleanliness is very important to me, the constant tidiness esp. near the business class seat is wonderful i would fly Korean Air again because the planes are new. For future reference, how i wish they have domestic flights as well. Good luck to your continued good service."
Ventajas: "flight attendants were great"
Ventajas: "The return flight food."
Desventajas: "Uncomfortable seating"
Ventajas: "crew, entertainment, overall a great flight(s)"
Desventajas: "air so dry in cabin"
Ventajas: "Bibimbap at dinner was nice, breakfast choices were not so great."
Desventajas: "Even with a second seat extra, the entire flight was impossibly uncomfortable."
Ventajas: "the amount of baggage allowed. the food. the people i was seated with. the flight movie selection. the staff. the beer. the free toothbrush, toothpaste, slippers, jeju island water"
Desventajas: "i wish there was a way to elevate the legs when flying. my legs ache so bad when im on a long flight. maybe some sort of netting underneath the chair in front so you can put your feet in them."
Ventajas: "International flight should be Two luggage check in, all other flights I used they are two luggage to be check in, and one carry on, but not this Korean Air, for sure I wouldn't be using again.,"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "It may be my imagination, but I feel like the seats on this Korean Air Flight lean back more and have more leg room that flights I've been on in the past. Also the crew was so kind, even when dealing with tired, grumpy passengers."
Ventajas: "The crew and entertainment."
Desventajas: "I didn't like my seat, no place to put my things, like a seat pocket. No complimentary water bottle like in the previous flight. The food choice I wanted ran out. The choice left was not good."
Ventajas: "The experience was good attendants are friendly and food was good we were fed snacks breakfast and dinner also free entertainment"
Ventajas: "tye food was amazing!"
Ventajas: "Everything was good and the price was proper."
Desventajas: "I think, any flight should have some more movies, music, and other entertainment."
Ventajas: "GOOD SERVICE."
Ventajas: "From baggage check to arrival everything went smoothly."
Ventajas: "Services, and the large comfortable plane."
Desventajas: "Long flight"
Ventajas: "Crew very polite and friendly"
Desventajas: "Crew forgot to bring me things twice so I had to ask another crew member on both occasions."
Ventajas: "Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!"
Desventajas: "Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans."
Ventajas: "SQ always has the best looking flight attendants"
Ventajas: "Crew were amazing and great entertainment"
Desventajas: "Boarding could be better"
Desventajas: "Entertainment and access to Wifi"
Ventajas: "They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them."
Desventajas: "They are well trained crews so I have no better ideas about improvements"
Ventajas: "Great inflight entertainment"
Desventajas: "Have WiFi that is working"
Desventajas: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"
Desventajas: "Having boarded at SYD, during the Canberra stop, we were all required to disembarked. It was a loaded flight so the process was slow"
Desventajas: "Nothing much"
Ventajas: "Amazing services and foods"
Desventajas: "The business class seat was great"
Ventajas: "One of the best seating I have ever had. Compared to Emirates the seat was spacious."
Desventajas: "Food was good but was not full compared to emirates."
Ventajas: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Desventajas: "For a premium economy service, it was really good."
Desventajas: "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"
Ventajas: "Premium economy was great."
Ventajas: "Wow they did not disappoint flight attendants Overdid themselves with amazing service planes are super clean and entertainment systems are state of the art great job Singapore Airlines can’t wait to fly with you again you definitely earned your #1 ranking"
Ventajas: "Seating was spacious, crew was attentive. Boarding was efficient."
Desventajas: "The food choice was not pleasing to me."
Ventajas: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Ventajas: "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."
Ventajas: "The crew was very nice and professional and the amenities were top notch."
Desventajas: "There wasn't enough leg room. My knees touched the chair in front of me the whole time."
Ventajas: "The flight attendants were nice, attentive and joyful!"
Desventajas: "Sitting in a middle seat. Was told at the jetway counter no aisle or window seats were available. I saw no fewer than 5 empty aisle seats in my area."
Ventajas: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Desventajas: "None that I can think of"
Ventajas: "Very organized"
Desventajas: "Seats could be a bit more comfortable in premium economy"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Desventajas: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Ventajas: "Crew members very friendly. Foods are excellent. Kids have priority to have their meals first."
Desventajas: "Some staff not courteous which surprised me"
Ventajas: "The crew were excellent"
Desventajas: "I'm 6'2" and the regular economy seats didn't give me enough to leg room"
Desventajas: "Because the flight from IAD to London was cancelled, I never made it to this flight."
Ventajas: "Premium economy"
Desventajas: "Food wasn't the greatest but it was adequate considering shirt trip"
Ventajas: "New plane. Good entertainment. Seat reclined a lot but would not stay reclined."
Desventajas: "The food was horrendous. Worst airline food I've ever had. Check in and boarding area not great. Very overrated airline."
Ventajas: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Desventajas: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."
Ventajas: "Overall experience"
Desventajas: "Could have had a better selection of movies"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Service was great."
Desventajas: "Bit on the cold side."
Ventajas: "Service is very good."
Desventajas: "Too warm/hot inside the cabin throughout the flight."
Ventajas: "Friendly, attentive crew. Clean plane."
Desventajas: "Cramp set space. Lack of movie choices, not all had closed caption."
Ventajas: "Loved the crew. Really helpful."
Desventajas: "1) while boarding you should keep families with kids (at least till 6yrs of age or with disabilities) prior to other people... 2) food was ok ok"
Ventajas: "Upgraded to biz class, which was fantastic"
Ventajas: "Good service and entertainment."
Desventajas: "I didn't like that the flight from Singapore to Mumbai was of a lower standard."
Ventajas: "Crew went out of their way to make sure we had everything we needed. Seats seemed roomier in economy than other airlines. Lots on movie choices."
Desventajas: "I didn't care much for the meals, but my husband loved them."
Ventajas: "Excellent experience as usual by SIA."
Desventajas: "The plane is a bit aged in SIA standard. No USB charging. IFE screen is not bright enough."
Ventajas: "The crew Were so attentive. And Also not untrusive. If i was asleep they left me and offered me food and drink when i woke. Excellent airline."
Ventajas: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Desventajas: "Seats are tight and hard"
Ventajas: "Singapore Airlines is my new airline, forget about any other airlines. They have very beautiful service and entertainment. Their staff and one of the best crews ever. I really love it."
Ventajas: "Excellent crew, efficient processes and overall relaxing"
Desventajas: "Old business class hard product. Seats can't be adjusted much and the bed is too short due to small head- and footwell."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Food & condition"
Desventajas: "Crew were unfriendly and rude"
Ventajas: "Because of a long flight, Eva should provide more food in between"
Desventajas: "Satisfaction"
Desventajas: "The forced checking of bags of anything over 7kg, in spite of size, is ridiculous. Have now been waiting for over an hour at JFK waiting for my bag when it was small enough to keep in the overhead bin. I fly internationally once a month and never have to do this. A complete waste of my time."
Ventajas: "The crew was amazing and the seat was comfortable. Mostly, I liked the food."
Ventajas: "Seat was very comfortable. Good selection of movies."
Desventajas: "Headset was very uncomfortable and unable to use personal earphones."
Ventajas: "Just love EVA everytimes I fly"
Desventajas: "Board earlier so plane can leave on time."
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Desventajas: "Nada"
Desventajas: "It was a good flight"
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Ventajas: "I fly Eva at least once a year. Find flights in Asia delayed often but reasonable handled by the airline."
Desventajas: "Website and app are a joke. Quirky at best. Hard to figure out if it works. Bothers me a big airline cannot have a decent website."
Desventajas: "One of my luggage was damaged when I was from LA to Taipei."
Ventajas: "Friendly and helpful flight attendants"
Desventajas: "The airlines limits carry-on luggages and reinforce it to the extend that it annoys many passengers. Make the rules very clear to the people before we arrive. People abuse the wheelchair policies although they are physically fine."
Desventajas: "Comfort, I Need to get to where I can fly first class"
Ventajas: "Efficient crew. Safe flight."
Desventajas: "I was a bit surprised about their carry-on bag weight limit- a mere 7 kilos?"
Ventajas: "Crew were very friendly and helpful. The flight attendants seemed to have a genuine interest in the needs and comfort of the passengers."
Desventajas: "For such a long flight, the seats were too small and not enough leg room."
Ventajas: "I liked that it was orderly when checking in and unto the plane. The pilot kept us informed of departure and arrival time, how long we had to our destination and keeping us safe when it was turbulent. Asking everyone to buckle down and for us to remain in our seats. Even the crew who was serving had to sit down."
Desventajas: "The crew who were attending us, did not smile or even made eye contact. They seemed like robots while serving us. After we had our first meal, many of us went to sleep, but they did not come around to offer us water or any type of beverage or snack. We had to go to the back of the plane or ask then to get water and snacks. The snacks were lacked variety and quality."
Ventajas: "The attentiveness of the crew, the food & the amenities in-flight"
Desventajas: "I was in the middle seat & it was a hassle every time I go to the restroom esp when the flight was a long one. I preferred an aisle seat but none was available even when I checked-in early online."
Ventajas: "Departure time"
Desventajas: "Meal was not good at all."
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Desventajas: "Nada"
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "That they speak English really well"
Ventajas: "Comfortable and clean overall but an older plane."
Desventajas: "Had an older plane. Seats were smaller than previous flight (narrower, less leg room) Entertainment screens were tiny."
Ventajas: "eva airlines has the best flights and routes to Vietnam. the best cabin service clean airplanes and nice cabin attendees"
Desventajas: "united airlines China airlines"
Ventajas: "First time flying internationally but overall it was good. Your in a plane so you can't really expect for all your needs to be met, even though I didn't have any needs."
Ventajas: "Isolated seating just two of us. Sea food option."
Desventajas: "Lack of variety in sea food."
Ventajas: "\the well trained wheel chair servers. They care."
Ventajas: "The crew was excellent. Easily the best I have ever seen"
Desventajas: "16hr flight could've used better movies and some snacks"
Ventajas: "Enough food and flight attendants are very courteous. Offer water and snacks periodically. Washrooms are kept clean. Entertainment has a couple of new movies, but otherwise lots of repeats."
Desventajas: "For the overnight flight, they crank the AC up, like way up, which is good and helps you sleep IF you have a good blanket. The blanket provided is kind of short (unless you're short) so bring your own. I brought my own microfiber which fits in my back pack and I can pull it out. It covers a lot more area and so I was super comfortable."
Ventajas: "Great food"
Desventajas: "Not enough movies for selection"
Ventajas: "Loved everything about it, service, food, comfort, and punctuality! Right on schedule, thanks!"
Ventajas: "Many food options and tv entertainment"
Desventajas: "would have liked more western food options"
Desventajas: "I had food poison after eating their porridge and orange juice."
Desventajas: "Feel comfortable"
Desventajas: "I always say it's better to be too cold then too hot. Cold you can do something about. Put on a blanket or something. Hot your are screwed."
Desventajas: "there was little in flight entertainment options"
Ventajas: "they prioritize us first during boarding due to my son continues crying"
Ventajas: "Yay Hello Kitty!!!"
Desventajas: "I don't like to connect flights between the different airlines in one trip. I had to change the terminals between terminal 1 to terminal 5 at JHK Airport. It was too confusing."
Desventajas: "Food options & giveaways for kids we're not the best. Had better ones with other airlines."
Ventajas: "The whole experience was nice. The flight was very well attended."
Desventajas: "Space in our section. Everything"
Ventajas: "Great costumer service"
Desventajas: "Food wasn't spectacular"
Ventajas: "The flight attendants were very nice and not too pushy. My flight attendant, Nico, made me feel welcome throughout the journey."
Ventajas: "flight attendants were terrific"
Desventajas: "the food. i think i will probably just stick to the instant noodles next time. the chinese options were probably too authentic for my taste. the western options were too heavy."
Ventajas: "Service, legroom, seat comfort, cost"
Desventajas: "Food was a bit bland and the temperature was really low for my comfort"
Ventajas: "Friendly crew, overall good seat."
Ventajas: "Great experience flying with EVA, boarded late but still arrived on time, better food than other airlines though still airplane food, flight attendants very courteous and nice"
Desventajas: "For such a long international flight, I would suggest offering more water throughout flight as I've appreciated on other airlines"
Ventajas: "The food we were served was of excellent quality which is so unusual when it comes to airline meals, crew and service was great as well. Obviously Air NewZealand have a far better understanding of what there customer base require compared to their competitors"
Desventajas: "Could not fault anything"
Ventajas: "See previous notes."
Desventajas: "See previous notes."
Ventajas: "Great entertainment"
Desventajas: "Overall great"
Desventajas: "Asked for an isle seat; was stuck in the middle. Way to long of a flight for that"
Ventajas: "Crew were very helpful"
Desventajas: "First time travelling with the airline and wasn't aware of having to book things like food and entertainment. These things come standard with all other airlines I have flow with so was very surprised when finding out about it mid flight. Can't say I was very pleased but must say crew were very good"
Ventajas: "The crew was great but the seats were not."
Desventajas: "Roomier seats and meals should be served a little bit closer in between"
Desventajas: "Preferred seats in economy class are very uncomfortable if your row is full. Long, miserable flight."
Ventajas: "The crew was fantastic. They were incredibly polite and accommodating. This was my first time flying for more than three hours (15 hours from Houston to Auckland) and it really could not have gone much better."
Desventajas: "Always need a little more legroom in economy but it's a small sacrifice for getting an affordable flight."
Ventajas: "Airline is pretty good"
Desventajas: "I had a horrible experience booking with Kayak because normally I should be allowed two bags to check in but I was only allowed one because I booked through kayak."
Ventajas: "flight was great"
Desventajas: "food could've been a little better"
Ventajas: "On time"
Desventajas: "Late start of check in"
Desventajas: "Due to limited internet in Rarotonga, we weren’t able to fully check in until we got to the counter. The flight in came with two checked bags and not our flight to Auckland. We were expected to pay a fee at the counter but was charged $170 for the counter checkin of one bag. This price was not listed or posted anywhere during the booking or via email for mobile check-in."
Ventajas: "Everyone was very nice, food was good, movie choice was great"
Desventajas: "Would have liked a more comfortable seat. Couldn’t sleep well"
Ventajas: "Service and biz check in"
Ventajas: "I love the entertainment system. The airline attendants uniforms are very colourful."
Ventajas: "Food was great"
Desventajas: "No complaints"
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Ventajas: "The entire crew was excellent in all areas and all the time even on a 14 hour flight that had been delayed for about 20 hours."
Desventajas: "When we arrived in Auckland very late, Air New Zealand out me up in a third rate hotel in a very bad part of the city with little to no communication on how to get back to the airport the next day. The customer service number I was given, was mo help at all. Flights were great, but the way they handled the unexpected was very poorly done."
Ventajas: "Entertainment was great and even leg room was decent for economy seating"
Desventajas: "There are no personal air vents. I was sweating for 3/4 of the flight and had to ask for the air to be turned down 3 times. The air vents they do have point inwards and do not get the window seats at all. Hope the return flight is better"
Ventajas: "Excelente todo!"
Ventajas: "The crew was super friendly and went out of their way to do what they could to make everyone happy and comfortable."
Desventajas: "I had input that I was vegan when I booked and it’s on my airpoints profile- however I did not receive a vegan meal which was a bit disappointing."
Ventajas: "The crew, entertainment, and food were all great!"
Desventajas: "Our luggage did not arrive. This puts a huge damper on our honeymoon."
Desventajas: "bummed I couldn't even opt in or purchase wifi. being sel-employed and having such long flight - its just a missed opportunity."
Desventajas: "bummed I couldn't even opt in or purchase wifi. being self-employed and having such long flight - its just a missed opportunity. the screens were hard to even see. it just kind of felt like an old, dirty airline."
Ventajas: "The flight attendants were great and the flight was on time"
Desventajas: "The seats were uncomfortable. I had a metal piece sticking on my hip from the seat or seatbelt, not sure."
Ventajas: "Nothing!"
Desventajas: "Awful service, they put me waiting for more than an hour to say that I was in the overbook list so they would need to include me in a flight 3 hours later in another airline. Outrageous!"
Ventajas: "The crew was super nice and so accommodating. They were all quickly available during the entire 14 hour flight, and always had a smile. I thought the food was nice as well, and there were so many entertainment options."
Desventajas: "Having a bit more room during such a long flight would have been nice!"
Ventajas: "As has been my prior experience with Air New Zealand, I found the trip to be virtually flawless. The boarding process was smooth and efficient, the crew was great and seemed to genuinely enjoy their job, the food was good, and I had lots of choices on the IFE system. For flying cattle class on a 15 hour flight, I arrived reasonably rested and content."
Desventajas: "My only complaint is that the extra $60 I had to pay in order to get a window seat got me just that. There was no additional room either length- or width-wise and no other advantages other than the window. I would not pay for that "privilege" again and I'm sorry to see that ANZ has stooped to the level of its American counterparts."
Ventajas: "Left on time. And I got 2 snacks."
Ventajas: "The staff was nice."
Desventajas: "No room, It was painful for someone with nerve damage and severe arthritis to even get to a seat."
Ventajas: "The crew and plane was tops"
Desventajas: "It is very long, but that is no reflection on you."
Ventajas: "Ninguna"
Desventajas: "Lo perdí"
Desventajas: "The captain was late to the airport so our flight was delayed"
Desventajas: "Bulkhead seating terrible for long haul flight"
Ventajas: "Everything comfy spacious seats row 8"
Desventajas: "Nothing"
Ventajas: "Crew, cleanliness, movies"
Desventajas: "Meals were so-so."
Ventajas: "Everything, space seat"
Desventajas: "Nothing"
Ventajas: "Very friendly crew, clean and comfortable."
Ventajas: "Everything. Loads of leg room."
Desventajas: "Nothing"
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "Seats, blankets, entertainment system and service was solid. Food was also good, not great, but included in fair which is nice. Cabin Crew were a delight."
Desventajas: "I needed to receive a boarding pass in person, could not receive a digital one before arriving at LAX."
Ventajas: "We flew premium economy. The staff was wonderful great first experience! I really wish the other three crews could have kept this momentum going as my other flights with ANZ were less than thrilling! The flight attendant staff was phenomenal on my iah to akl leg. My crew on the akl to iah leg. Brandon gave the initial intro and seemed to follow the original crews standards. Unfortunately, we had an older flight attendant who seemed less than thrilled to be with us this flight."
Desventajas: "I wish I could give a true rating of ANZ as their crews apparently don't follow any protocol for providing the same exceptional service received on my maiden flight with them."
Ventajas: "Not very much"
Desventajas: "Cramped and squeezed in for a miserable flight."
Ventajas: "great flight attendants who really seem like they want to be flying. The economy seats are better than most other airlines. I will always check to see if Air NZ flys to the destination I'm going. They are classy."
Ventajas: "They put me on a flight to Auckland and then a flight to Wellington"
Desventajas: "Well I didn't even get on this flight because the plane haven't even left wellington when it was supposed to have been boarding in Sydney had to get two different flights"
Ventajas: "I love air new zealand. Watched dr strange and had yummy breakfast. Crew very friendly"
Desventajas: "All good"
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "Service and entertainment"
Desventajas: "On boarding and on time departure"
Ventajas: "The crew is always very professional."
Desventajas: "The inflight entertainment was down for 2/3 of the people flying. And it was a 14 hour flight... :/"
Ventajas: "The crew was amazing and delightful"
Desventajas: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Ventajas: "Amazing crew. Great service in economy."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Very poor Service on a 16 hour flight"
Desventajas: "Houston airport qatar airways check in office has 4 counters and 2 were for people who electronically checked in and they were only a few and other 2 counters were for the huge line. Need more counters. Doha airport has majority of Indian national personell at check in and luggage checkins. They have to learn some manners and be polite with people. Rudeness is a turn off passengers who are tired"
Ventajas: "Comfort in long foight was amazing. Never felt tired. Upgraded movie collection. Food was great."
Desventajas: "Carry on baggage allowance is way too low. Only 7kgs including laptop bag is too low for international travel. TV screens were a bit old enough and had to click multiple times."
Ventajas: "Comfort"
Desventajas: "Extra baggage was charged $250 for 1 extra baggage when other airlines change $70. Also on the Qatar Airway site it states that after 3 hours of the flight if seats are available business class upgrade would cost much less and this was not the case. They wanted $2000 for the upgrade."
Ventajas: "all are nice"
Desventajas: "nothing but avoid bread"
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "The service on Qatar airways was excellent as always. The seats were comfortable and the flight attendants provided a 5 star service throughout the flight."
Desventajas: "The playlist for the movies was old and needs to be cycled more often to allow the passenger greater selection. There were an adequate selection of tv shows however these were limit d to only a few titles."
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Ventajas: "Service and food"
Ventajas: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"
Desventajas: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"
Desventajas: "Todo súper bien"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Desventajas: "Out of Vegetarian food. As per them it was because ticket was booked less than 24 hrs"
Ventajas: "This has been one the good experience I had in so many years of travel"
Desventajas: "I requested a special meal but was not given what I wanted. But overall decent food"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "The foods on the plane and the time as they said it happened I mean no delay."
Desventajas: "The most thing the foods were hot and fresh."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "Good, attentive service by the crew."
Ventajas: "Ground crew was helpful On Time Flight Clean aircraft Good food"
Desventajas: "seat was not much comfortable"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Desventajas: "The seats could me more comfortable . The one that flew from Doha to Mumbai was way more comfortable than the one from Houston to Doha ."
Desventajas: "long long long trip in the middle of the trip ther is no water to wash my hands"
Ventajas: "Crews behavior was amazing"
Desventajas: "Menu/food Less choice"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"