Ventajas: "Crew was amazing. They were friendly and kind. Very helpful. Made sure I was comfortable and made sure the area was clean and safe."
Desventajas: "More water, more comfortable seats"
Ventajas: "the food and the business seat is very good."
Desventajas: "the entertainment must be update more."
Ventajas: "I always love Korean Air crew, you do have 5-star staff!"
Desventajas: "I can’t think of anything for now! Overall I had a great flight."
Ventajas: "I love Korean Air"
Desventajas: "No complaints!"
Ventajas: "Crew amazing, very polite and helpful."
Desventajas: "Was great, I slept most the way"
Ventajas: "Would appreciate if they can provide a list of possible menus to choose for the meals. Consistencies on bagage claim info, and changes in boarding gates."
Desventajas: "Inconsistencies, on my way back to montreal from the philippines, i was informed that baggage would be claimed directly to final port of destination but didnt, when i arrived at toronto i had to take my bagage and drop it off again, although my next flight would be with west jet airlines, korean air was not able to communicate well with their airline partners as to bagage claim and changes in boarding gates."
Ventajas: "Not long waiting for the flight."
Desventajas: "Flight was delayed a bit."
Desventajas: "The touch screens were terrible"
Ventajas: "Food was very good. Blankets anb pillows too"
Desventajas: "Poor choices of musict"
Ventajas: "best airline ever"
Ventajas: "The service during the flight were so impressive. They deserved to be recognized for their efforts attending to passengers. They are beautiful and always ready to help you. Thank you"
Desventajas: "Landings were a little rough..."
Ventajas: "We liked the food."
Desventajas: "Delayed flight. Limited choices of movies onboard."
Ventajas: "Good service. The food was good, better than most airlines that I've flown with. The seat was comfortable with good leg room. Good documentary films."
Ventajas: "Great customer service. Flight attendants showed passengers a lot of attention. Well done."
Ventajas: "Friendly crew, good movie selection, USB port."
Ventajas: "All was well as usually except..."
Desventajas: "Late departure because some baggage was late to arrive and our descent was unorthodox. We passed our route did a u-turn then did a lot of adjusting (left and right plus up and down) to line up for arrival."
Desventajas: "Rude flight attendant! She opened the food tray on my lap and instead of informing me to put my seat upright, she did it for me as though I was a child."
Ventajas: "The seats were comfortable and the crew was nice"
Desventajas: "Horrible delayed and no food offer or available even to purchase!"
Ventajas: "Schedule."
Desventajas: "Difficulty making connections at Inchon airport due to gate locations and lack of people moving capability."
Ventajas: "They have a enough space even economy’s seat."
Desventajas: "None"
Ventajas: "The staff"
Desventajas: "Business would be better"
Ventajas: "Great seat and fairly decent food."
Ventajas: "Great service, clean cabin, tons of movies. Crews eager to care for passengers."
Ventajas: "Polite, attentive crew"
Desventajas: "Lie flat seats on the 777 did not go completely flat."
Desventajas: "Staff were oddly unfriendly and I was awakened twice"
Ventajas: "Leg room, choice of food and everall services"
Ventajas: "The crew performance"
Desventajas: "15 minute delay"
Ventajas: "Everything (the comfort, the crew, etc.) was first rate and the flight was on-time. You cannot ask for more. One tip---check in on line and you can afford the lines at the counter."
Desventajas: "No complaints."
Ventajas: "The flight crews are friendly and very active I love the smooth airborne and landing the food was delicious"
Desventajas: "The layover either too fast, less than 1 hour, or too long, 12 hours, to go to Cambodia."
Desventajas: "The amenities provided, like oral products, were not the same as what we got coming from the USA , going to South Kirea There were also less movie and TV choices to choose from. T"
Ventajas: "I like Korean Air because they have really good to excellent service. The entertainment options are really good, and they are very accommodating of special requests and special needs. They are very strict about safety things. Even on a short 3 hour evening flight they provide a pillow and blanket for your comfort."
Desventajas: "On this flight, the beef dinner option was bad. Terrible strips of beef, and unidentifiable mushrooms."
Ventajas: "Food and boarding."
Desventajas: "No comment."
Desventajas: "Good customer service"
Ventajas: "cleanliness is very important to me, the constant tidiness esp. near the business class seat is wonderful i would fly Korean Air again because the planes are new. For future reference, how i wish they have domestic flights as well. Good luck to your continued good service."
Desventajas: "Lights in cabin too bright while serving meals. Could turn it down a notch"
Ventajas: "Service and leg room!"
Ventajas: "the food was excellent"
Desventajas: "I was upset with the lack of live television/satellite channels."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "everything"
Desventajas: "nothing"
Ventajas: "Boarding was like any other airline, but once you got on the plane everything was at least a step above the US Air flight I just got off of."
Ventajas: "I think the professionalism and care of the crew is outstanding. I am always pleased by the conduct of the crew with the passengers. It is the main reason that I always fly Korean Air."
Desventajas: "This flight is almost always late. Sometimes it is only by 20 minutes and at other times it is one or two hours late. I have been using this particular flight for years and I would love to see them fix their scheduling problem."
Ventajas: "Food"
Desventajas: "Boarding and long waiting time after arriving at the airport"
Ventajas: "service, food and great staff"
Desventajas: "people flying in coach but expects first class service . constantly asking flight crew for things . apart from those passengers , flight is always great with KA"
Ventajas: "Overall, the flight back from Seoul to Atlanta was better than our previous experience. At least this time the flight attendants were more attentive and prompt to ask if you need anything. Entertainment was good and so were the meals. I appreciate the two meals and beverages."
Desventajas: "Seats are just uncomfortable (not enough cushion and no back support) and the little extra space is not noticeable after so many hours sitting in a long flight such as this one. The lavatories could use a cleaning sometime along the flight. Our flight was packed so after so many people using them, they were not looking or smelling their best. Tickets are expensive. It was also warm most of the time."
Ventajas: "Friendly crew and the airport in Incheon. Though our layover took 15 hours, I was able to rest in their lounge on second floor and able to took a nice shower too. I will fly Korwan Air again. Only one thing, please improve the quality of food, other than than that it was excellent experience!"
Desventajas: "The food needs to be improved."