Ventajas: "I liked that the crew were very attentive and smiling."
Desventajas: "The flight was bad because of the passengers who had no sense of personal space."
Ventajas: "The crew was ok but the seat was not so good, the toilets are clean. The workers on check in were nice"
Ventajas: "La comida"
Desventajas: "La comodidad"
Ventajas: "La comida estaba muy rica"
Desventajas: "Los asientos son bastante incómodos, especialmente para un vuelo transatlántico"
Ventajas: "Ontime boarding and flight"
Desventajas: "Very limited leg room and crammed plane"
Ventajas: "short (14 hours) flight. food is okay as airplane food. seats are pretty big."
Desventajas: "The only complaining is there isn't any Cantonese movies as it supposed to be a Guangzhou (廣東)/ New York bounds."
Ventajas: "El servicio muu bueno, al igual.que la.comidad y la variefad de peliculas"
Desventajas: "For some reason both ways I couldn't buy a seat and couldn't check in online. The way to Thailand I ended up with a middle seat because of that. And on the way back. After trying online and tried calling China southern. I finally got someone that speaks Thai to do it for me and reserve a window seat. I tried calling and pressing 3 for English and no one ever picked up. Very disappointed"
Ventajas: "La atenccion"
Desventajas: "Más películas en espańol"
Ventajas: "My first time. It was a fine flight. We liked the food and service and comfortable cabin."
Ventajas: "Pretty much everything."
Desventajas: "The food could be better."
Desventajas: "Se retraso 50 minutos y perdi una cita importante en bangkok"
Ventajas: "Limpieza del avión y la buena atención del personal abordo. El espacio el clase turista es bueno."
Desventajas: "Abrieron los mostradores para check in sólo dos horas y media antes del vuelo lo que hizo que mucha gente que habíamos llegado desde 3hrs antes tuviéramos que esperar al menos 30 mins para ser atendidos. Obviamente la gente que llegó después tuvo que esperar aún más."
Ventajas: "Limpieza y buen servicio del personal de la aerolínea"
Ventajas: "The English-speaking entertainment options were excellent. The side compartment by the window seat was very convenient. Staff passed around water during the extended grounded period before take off due to how uncomfortable it was."
Desventajas: "Poor air circulation while grounded with a more than 30 minute delay, so it was uncomfortably hot. It took me FOUR times asking for more airsickness bags, and when you are not feeling well, this is NOT acceptable."
Ventajas: "Flight was on time, boarding was smooth, new equipment, crew very efficient, polite and helpful."
Desventajas: "The food was mediocre at best."
Desventajas: "Habian muchos latinos, y el centro de entretenimiento no tenia nada de español."
Desventajas: "no me gusto que no incluyeran el lenguaje de español para subtitulos en las peliculas por lo menos."
Ventajas: "China Southern's cabin crew are amazing, responding quickly to anything a passenger might need. They seemed a little frustrated at the end of the flight near Wuhan, most likely because they had to clean and prepare to go on to Guangzhou."
Desventajas: "It wasn't super clear from our booking that we'd go to Wuhan and then Guangzhou instead of a straight shot! Seats were a bit uncomfortable on the Dreamliner for such a long-haul flight. Also, the food wasn't great but it's abundantly supplied, even a night-time snack if you asked."
Desventajas: "I couldnt order Hindu meal and when I asked for a chicken dish, I was served pork with it."
Ventajas: "i was really impressed. again. my flight over was smooth, and flight back nice and easy...the staff is helpful and courteous, the food is good and enough.And the team they have to help with the long layover was fantastic."
Desventajas: "no complaints really."
Ventajas: "Never flown this airline or even come to this part of the world before this trip so had no expectations. But the flight crew was super helpful, courteous, food was good, and flight was pleasant with good entertainment."
Desventajas: "They didn’t have sparkling water!"
Ventajas: "Cheap and service was okay"
Desventajas: "Seats are uncomfortable They lost my luggage."
Desventajas: "El mal trato de las azafatas"
Ventajas: "La comodidad del avión y la puntualidad"
Desventajas: "Las azafatas son un poco groseras."
Ventajas: "Not crowded."
Desventajas: "Waited three hours at Shenzhen airport before I could check in for my flight. Then waited two more hours in a dismal VIP lounge."
Ventajas: "My connection was short so there was no wait to board"
Desventajas: "The plane was way too small for the length of the flight. The seats were cramped, the entertainment was limited to a movie and a cartoon on an overhead screen. The crew seemed frustrated most of the flight. It was over just not a pleasant trip."
Ventajas: "On time departure and variety of foods to choose from during the flight. Staff was very accommodating of requests and did their best to provide excellent service."
Ventajas: "I like the cleanliness of the toilet"
Ventajas: "No frills, great price, tiny seats for skinny people that goes with price. Food was actually great, nyc to GZ route, gz to nyc food not so good. Great planes. Good sexy non usa international movies. The price is right and the cool thing about most Chinese airlines is they don't charge so much if any for return date changes as long as their is room"
Desventajas: "tall people behind me knocking my seat cause they are crammed into their tiny small short seat."
Ventajas: "Everything was mediocre at best"
Desventajas: "China southern line and its base Guangzhou airport is notorious for delays. I had 18 and 23 hour delay so for each of my legs of my return flight. Of course connection flights were missed and the multi-step reassignment was time and labor intensive."
Ventajas: "Crew, boarding, entertaiinment"
Desventajas: "We did.not get veg food that was ordered except that rest ok"
Desventajas: "my flight was late so i missed my connecting flight. we sat in the plane for over three hours before departing. they didnt serve drinks with the meal. we were told we would get room service at the hotel. they provided fried ramen, boiled cabbage and hard boiled eggs. anything more we had to pay for. fried ramen and hard boiled eggs were also in the breakfast boxes, probably the leftovers."
Desventajas: "Delayed flight from LA & my baggages left in Guangzou! I need to go back again to manila airport to pick up the baggages."
Desventajas: "Going thru customs, security and immigration for the third time in Wuhan. The first check was in Thailand, second check was in Guangzhou. Not sure why they are always checking you out and in. Must be some bizarre Chinese regulation."
Desventajas: "Boarding was interesting."
Ventajas: "Crew was very kind, the vegetarian option was nice to have. The entertainment options were pretty good as well for a small puddle jump. Plenty of room for checked baggage."
Desventajas: "The seats were a bit of a squeeze, and the food itself was pretty terrible. The entertainment screen did not work on my seat (was pretty clearly being operated by someone else). Contacting them before the flight was extremely difficult."
Ventajas: "I ate food"
Desventajas: "The food was bland, no flavor, inadequate in service. Kept asking for water/soda and took forever and choked at one point"
Ventajas: "The aircraft layout was one seat right, two seats middle and one seat left. Very private. Blankets and pillows soft and comfortable. Flight attendants very attentive, polite and eager to help."
Desventajas: "In flight entertainment was poor. Very limited selection for everything. The TV shows featured had only one episode! So if you wanted to see another, too bad."
Ventajas: "It was the cheapest flight I could find that time. My connection flight delayed because of weather in Urumqi, but they tried to solve and gave me free accommodation for night. Food wasn't that bad."
Desventajas: "Urumqi was bad weather, so we landed in Kashi. Team didn't explain well about it. So there was no explanation. Even I didn't know where I was, what going to happen. They need to improve their English and also should explain to Passengers. Also, not really helpful for connecting flights. They put yellow sticker on our chests but wasn't sure why they did."
Desventajas: "Flight delayed 90 minutes. Poor communications in boarding area. No bi-lingual staff. Food consisted of a cup of yogurt, banana, and stale bread. Awful. Cabin crew was rude. Spouse's entertainment system did not work correctly."
Desventajas: "China Southern cancelled the flight, and automatically rescheduled this flight to 4 days later - unacceptable. It took a lot of time to cancel it, and I am still waiting for a refund. (You're welcome for the three month free loan.)"
Ventajas: "Agent failed to forward my meal request but the crew somehow scraped together what I needed."
Desventajas: "Skipped me for drinks."
Ventajas: "Entertainment was good and the flight crew was very nice"
Desventajas: "The check-in process was almost unbearable, got there three hours early but only had about 15 min to spar before boarding started after check-in and security."
Ventajas: "The food was good, good choices in movies and comfortable but take your eye pillow and earplugs to sleep because the lights on the cabin will come on when serving food and wake you if you are sleeping."
Desventajas: "smooth trip! no hassles"
Desventajas: "No wifi on flight!"