Ventajas: "The crew was professional and super friendly."
Desventajas: "Our bags had arrived early, and were waiting at the service station. However, there was no one there in the rooms and our stuff was left outside the door. We have pictures of our bags left out. It’s kind of a bummer that our stuff was left unattended. Someone could of grabbed it."
Ventajas: "Great service!"
Desventajas: "More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat)."
Ventajas: "Great experience all together"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Crew was nice"
Ventajas: "Crew was excellent, great Japanese culture on display, overall travel seemed much more relaxed and peaceful compared to the typical US airlines."
Desventajas: "More western food options, better selection of tv shows for entertainment"
Ventajas: "The crew was fantastic and the food was very nice."
Desventajas: "It really would have been nice to have a vegetarian option!"
Ventajas: "empty flight, foods tasted good."
Desventajas: "The seat was uncomfortable. Entertainment choices were limited."
Ventajas: "Food is the best of any airline service"
Ventajas: "One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Crew were very hospitable"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Empty seats"
Desventajas: "Only snack No entertainment No chargers"
Ventajas: "Enough legroom/more than what you’d find on your standard 4-5 hour flights. The stewardesses were great! They attended to every need with a smile. They did a great job of making sure everyone was comfortable."
Desventajas: "They need some vegetarian options for meals."
Ventajas: "Food and entertainment has to be better."
Desventajas: "In Chicago, the flight was delayed for almost 4 hours which in turn made us miss our connecting flight to Jakarta. Then next flight available flight to Jakarta was 24 hours later."
Ventajas: "The flight attendants were so nice and the food was really good."
Ventajas: "Food was amazingly good!"
Desventajas: "Movie selection was limited"
Ventajas: "I liked the way the pilot talked to us and let us know what was going on and still got us there on time even though our departure was slightly delayed."
Desventajas: "There had to be something better than pretzels."
Ventajas: "The person who checked me in at ORD found me an alternative aisle seat with an unoccupied seat next to me. Great benefit for a 12+ hour flight. Very thoughtful."
Desventajas: "We left late."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Friendly staff. English language not too much of an issue. Ample personal space in economy class compared to other carriers."
Desventajas: "Asian Vegetarian meal not very good. Seems like whichever company they use to buy the food makes a half hearted effort in their selections for the food tray. If you're going to put a couple small pieces of lettuce and a cherry tomato into an already small container and call it salad, why bother? The rest of the meal wasn't pleasing either. The fruit was nearly frozen it was so cold. The entree had a few different things but still a weird combination of veggies."
Desventajas: "Small plane. No cabin space for carry ons."
Ventajas: "The most impressive is consistenty great service from check in, in the air and online costumer service.. they are very pleasant , humble and genuine, always trying giving what you need."
Ventajas: "Great legroom, intuitive design down to the details, amazing crew. What a showcase of what Japan has to offer"
Ventajas: "Overall excellent"
Ventajas: "short flight ready to get home"
Ventajas: "more new movies will be better"
Ventajas: "The flight is on time... the food is good... the service is excellent.... the seat is comfortable.... the ludgage regulation is satisfying can bring 2 pcs @ 23kg..."
Desventajas: "The entertaiment film needs more variety..."
Ventajas: "Bigger plane..or more room between seats.. Great service. Next time will try to go both ways in ANA"
Ventajas: "Very comfortable plane and excellent service."
Desventajas: "No opción de español"
Desventajas: "Good food, clean toilet rooms. Good seating space with foot rest.goo"
Ventajas: "My flight was really comfortable, thanks"
Desventajas: "The thing I didn't like it was when I was in Tokyo I stayed overnight I didn't know what I expected for first timer like me I wish they give me some kind of a voucher food, nothing big but I really like in Tokyo though thanks"
Desventajas: "The flight was delayed 9 hours! I had to make other arraignments so I wouldn't miss my conference. I lost money because of the great delayed."
Ventajas: "The food they served was very unique and will ready you for a trip in Japan ( if that is the root you are taking it for) The entertainment options were overwhelming ( movies, games, and anime)"
Ventajas: "Flight from Chicago had lots of leg room, Attendants are great!"
Desventajas: "Maybe come around more often with water/drinks and offer more movies and food choices."
Ventajas: "Food legroom service friendliness"
Desventajas: "Could not view flight info on map"
Ventajas: "Love the service provided by the flight crews. The landing was smooth and quick."
Desventajas: "Flight was delayed and the crew announced the same thing about it twice."
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Great service and good food"
Desventajas: "Nothing felt like they were glad to have me onboard."
Ventajas: "the food, service, and efficiency"
Desventajas: "The really long layovers"
Ventajas: "The airline gave us pillows and a small cover"
Desventajas: "The food was nasty, and no air circulation plus so hot in there"
Ventajas: "staff was very nice and helpful"
Desventajas: "movies were not sp good"
Desventajas: "Headset wasn't working propperly."
Ventajas: "Staff pleasant"
Desventajas: "Entertainment could be improved"
Desventajas: "More storage space in business"
Ventajas: "The crew was excellent, respectful and helpful."
Desventajas: "Boarding by bus is poor"
Desventajas: "The aircraft was very cold and chilly."
Desventajas: "A comfort kit on a ultra long haul flight goes a long way"
Ventajas: "The service was excellent"
Ventajas: "They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them."
Desventajas: "They are well trained crews so I have no better ideas about improvements"
Ventajas: "What can I Say. It's Singapore Airlines"
Ventajas: "Crew, food, time all great."
Desventajas: "WiFi did not work. Flight data unavailable."
Ventajas: "The crew was amazing"
Ventajas: "I can say all the crew was amazing"
Desventajas: "They are doing excelent job."
Ventajas: "Crew was attentive."
Desventajas: "The entertainment was rather limited."
Ventajas: "Seats were good"
Desventajas: "Food could have been better"
Ventajas: "Seats with entertainment"
Ventajas: "Crew was polite."
Desventajas: "For such a long journey, the plane could have been nicer."
Ventajas: "Amazing crew."
Desventajas: "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."
Ventajas: "I like everything crew, etc"
Desventajas: "Nothing reallly"
Ventajas: "check in went smoothly. helper was friendly and helpful."
Ventajas: "The lunch and dinner menu was excellent"
Desventajas: "more bathrooms."
Ventajas: "Punctual flight with friendly crew."
Desventajas: "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Service by the crew was great"
Desventajas: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."
Ventajas: "The crew were excellent"
Desventajas: "I'm 6'2" and the regular economy seats didn't give me enough to leg room"
Ventajas: "But I got to take Qatar airline and the service was great"
Desventajas: "Almost missed the flight, havent noticed the passengers in prior"
Ventajas: "great crew service. my first time flying with singapore airlines and they delivered"
Desventajas: "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."
Desventajas: "too long a flight 17 hours from SFO to Singapore"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Food was delicious!"
Desventajas: "My Vegan meal was terrible."
Ventajas: "Comfy chairs and good food on Singapore Airlines."
Desventajas: "Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see."
Desventajas: "Headphones were not functioning properly"
Ventajas: "Vegeterian breakfast was good thou ."
Desventajas: "When I asked for non veg Indian breakfast it was over. And there were not much passengers also in flight ."
Ventajas: "Almost everything"
Desventajas: "The leg rests didn't have enough room to be useful. I'm only 5'10", which is average, not tall, so they should have had more legroom."
Ventajas: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Food & condition"
Desventajas: "Crew were unfriendly and rude"
Ventajas: "The staff was very friendly and helpful. I got plenty of meals and they easily accommodated my vegetarian diet!"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
Ventajas: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
Ventajas: "1. Clean. 2. Punctual. 3. Coke Zero."
Ventajas: "The flight was half full. The staff reassigned me a seat to an empty row so I could stretch out and rest."
Desventajas: "I ordered the seafood meals and they were terrible on the outbound as well as the inbound flights."
Ventajas: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival. The A350 aircraft feels roomy. Most importantly, given the total duration of the flight, it was a pretty good experience on-board."
Desventajas: "The seats and especially the hand-rests on the A350 seem very slim and flimsy. The movies choices in the in-flight entertainment were wanting."
Ventajas: "Everything, got to love how smooth those A380s are, plus the service and food is impeccable. Also so much entertainment!"
Ventajas: "I have never encountered nicer more professional staff. They always had smiles and seemed to really enjoy their jobs. I always tell friends if they have a chance to fly Singapore Airlines to do it. They won't regret it. Especially on long flights."
Desventajas: "I was in economy class but I would have liked more leg room. My knees where hurting from having little leg room."
Ventajas: "The service"
Desventajas: "The quality of the red wine"
Ventajas: "On time departure and take off. Smooth landing."
Ventajas: "Crew and staff were great and accommodating."
Ventajas: "The movies"
Desventajas: "I had no space in my seat for 10 hours The internet I purchased was a scam that last for 15 mins It took forever to deplane The food was horrible"
Ventajas: "I paid $7 for an exit row. I was worth it. The normal economy seats are extremely cramped."
Desventajas: "The selection was rather dated as I travel very frequently I noticed it. Otherwise it would probably be fine for most"
Desventajas: "The plane was old but the flight was inexpensive"
Desventajas: "Flight through kul was delayed. 3 security checks having to go out to another terminal meant immigration check twice. Not enough time for connection. Therfore, i not only missed the fight to India, the two remaining connections... Not good day, now I have to pay rebooking on 3 flights to get home!!!"
Ventajas: "Airport, sea side"
Ventajas: "Everything was good about this flight"
Desventajas: "They need to have at least 5 to 10 vegetarian meal on board."
Ventajas: "Some staff were good others could not be bothered."
Desventajas: "Nicer staff"
Desventajas: "lost my luggage"
Ventajas: "Tripulación muy bien"
Desventajas: "El sabor de la comida no estuvo muy bueno"
Ventajas: "Friendly staff"
Desventajas: "Security check at gate without priority Bagage Delivery business class"
Desventajas: "No seat back entertainment. Very old plane."
Desventajas: "Seat, food, service"
Ventajas: "Everimg went smoothly, from check in to boarding and flight. The ground and flight crew were helpful."
Desventajas: "Nothing for this trip"
Desventajas: "Answers together with Perth to KL. I understand from other flight individuals that MAL. Flights are always delayed."
Desventajas: "I haven't even made it to my destination yet."
Ventajas: "Gotta love seats in business class that lie flat and even give you a little bit of a massage. Superb crew."
Ventajas: "Excellent as well!"
Desventajas: "Everything good as well."
Desventajas: "They changed my seat without telling me and the new seat has a faulty video monitor and also a faulty USB port.. no compensation received.. terrible airline"
Ventajas: "Food was good."
Desventajas: "The delayed flight and consequently lost luggage afterwards."
Desventajas: "All good, short flight"
Desventajas: "Prebooking a seat with Malaysian Airlines requires calling KL office which is always busy. It costs a lot if calling from the US, in addition to paying for the seats. It really turned me off."
Ventajas: "Friendly & attentive crew"
Desventajas: "Departure delay (10 minutes)"
Desventajas: "The Business class seats are very uncomfortable. There's just no leg room space when the seats are flat and its very suffocating."
Ventajas: "They provided us with a hotel to stay in until everything was arranged."
Desventajas: "No communications with KL that our flight was cancelled and marked me as a no show on my next flight. Which cancelled my next flights. I'm not too impressed."
Desventajas: "* Business lounge was pathetic with NO food, only drink and snack. * Boarding was not efficient and took longer that it should have so had a late take off. * Business class.... Ran out of food!?!?! What the heck! only water available for 6 of 16 seats! Pathetic * Terminals not updated so had to take transfer to another terminal to get my arranged ride."
Ventajas: "Quick on and off boarding."
Desventajas: "Food was average at best."
Ventajas: "Acceptable in general. Food (ran out of option, only fish curry left in row 20's), enterteinment, comfort (empty seats)."
Desventajas: "Attitude by attendants can be improved."
Ventajas: "We arrived at the counter 1:50 before scheduled departure. The queue took 55 minutes for us to reach the counter. We were told then we should have rushed the counter to clear the 1 hour hurdle. There was no approach by staff to warn the waiting queue to do this. We were given boarding passes and told to try our luck taking the luggage through security and try gate baggage check. We made the plane 20 minutes before scheduled departure"
Desventajas: "Very old plane equipment Short seat pitch limits economy class passenger comfort"
Ventajas: "The service"
Desventajas: "The food"
Desventajas: "Incompetent handling of engine error by both ground and air crew"
Ventajas: "On time flight"
Ventajas: "The entertainment, seat spacing"
Desventajas: "The gate"
Ventajas: "Malaysian airlines airport crew at least tried to get us back to Singapore."
Desventajas: "Malaysian airlines did not offer us any incentives or better seats after removing us from our flight. We were seated separately and all in the middle row."
Ventajas: "Seats and entertainment"
Desventajas: "Bad landing,"
Desventajas: "When they served satay they didn't ask which I prefer beef satay or chicken one even they asked it to other passengers. After finishing the dinner they took forever to clear a napkin so I couldn't find dinner was finished or not. It was midnight so I wanted to sleep as soon as dinner was finished. When boarding they do security check. It's OK. But why don't they use business class gate even there was the one?"
Ventajas: "Free beer and wine. For breakfast the egg dish wasn't bad. Good in flight entertainment"
Desventajas: "Seats uncomfortable after a few hours, not good for long flights. Seats have very little leg room so for someone over 6 foot tall it will not be comfortable."
Ventajas: "I appreciated the free baggage allowance and the staff were nice, but otherwise they were a huge headache to fly."
Desventajas: "They changed the times on BOTH of our flights by HOURS, which resulted in me having to buy a ticket with another airline to ensure we wouldn't miss our connecting international flight. Horribly unreliable, will never fly them again. Honestly airAsia was a better experience than with Malaysia Air"
Ventajas: "On time departure system works"
Ventajas: "We bought the entire ticket under Malaysia airlines with connecting flight out of Kuala Lumpur to Taipei in 1 hr. The agents in malysia airlines couldn't check us into the connecting flight because it's co share with China airlines and was rude to us when we questioned them why since we bought the tickets from them. We need up having to run to the connecting flight at Kuala Lumpur because the arriving flight was late. Very unprofessional"
Desventajas: "We bought the entire ticket under Malaysia airlines with connecting flight out of Kuala Lumpur to Taipei in 1 hr. The agents in malysia airlines couldn't check us into the connecting flight because it's co share with China airlines and was rude to us when we questioned them why since we bought the tickets from them. We need up having to run to the connecting flight at Kuala Lumpur because the arriving flight was late. Very unprofessional"
Ventajas: "The crew is friendly"
Desventajas: "Check in counter not enough resulting in very very long queue and check in time"
Ventajas: "- On Time - Nice to include buns or bread for breakfast - Staffs should be more gracious and engaging."
Desventajas: "- Landing was rough and sudden - Hot drinks only served at the end of meal. It should be served together with meal. - Row 17 was last to be served. Rather hungry especially on transit flight from Singapore - No transit lounge and refreshments"
Desventajas: "The first meal that was given was poor. a single roll for the fist of two meals offered on an 8 hour flight, is the poorest meal i have had on a flight of this duration."
Ventajas: "The flight was on time"
Desventajas: "The boarding process was a waste of time"
Ventajas: "Direct Flight"
Desventajas: "Food was absolutely disgusting. The mash potato and chicken was completely melt into liquid. The air con continually leaking throughout the journey."
Ventajas: "Bangkok Airways era quien operaba el vuelo y es la mejor línea aérea de Asia. Increíble servicio, comida, personal, limpieza, ama lidiad, servicio gratis en el lounge. 10 puntos."
Desventajas: "Salir con retraso pero entiendo que fue por el mal tiempo"
Ventajas: "Increíble servicio, puntualidad y amabilidad. 10 puntos!"
Ventajas: "Crew was kind"
Desventajas: "Very bad smell in the cabin, and not very clean"
Desventajas: "The airline lost our backpack raincover and did nothing to help find place a claim"