Desventajas: "Todo muy bien!"
Ventajas: "todo muy bueno"
Desventajas: "lo que no me gusto que a la vuelta habia una azafata que no tenia paciencia y hablaba todo en ingles y nadie le entendia y como no le entendian se iba y yo tuve que decirle a las personas y yo soy vegetariana y nunca me dio comida vegetariana tampoco"
Desventajas: "La atención del personal de a bordo malísima. Pero malísima mal"
Ventajas: "Food and drink was good."
Desventajas: "Every single flight (4 total) took off late and even caused us to miss a connection. On the way to Madrid from Entebbe, my luggage was mislabeled and sent to London and now is completely lost. It has been two days of a trip of having no clothes, shoes, or toiletries other than what I had on my person. And I have yet to hear from anyone with Ethiopian Airlines, only representatives from Madrid airport."
Ventajas: "crew good. seat base was not soft nor comfortable."
Desventajas: "have crew offer drinks more often throughout the flight. every passenger gets dehydrated and needs more drinks. I had to go to the back and get drinks myself."
Ventajas: "The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight."
Desventajas: "On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others."
Ventajas: "Excellent seat"
Ventajas: "Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average."
Ventajas: "Aircraft very comfortable, superb entertainment system. Crew friendly."
Desventajas: "Crew didn't go out of their way to serve...they did their job capably, but no more."
Ventajas: "The crew practically ignored my request for medical aid. They were not friendly and super occupied. The seats were too uncomfortable."
Desventajas: "The food could have been better and the crew attention and assistance to the passengers."
Ventajas: "Crew was very nice, very helpful"
Desventajas: "3 hour delay in flight from Chicago to Ethiopia due to ‘mechanical issues’ made me miss my connection. I was put up in a hotel, but woke up in the middle of the night to roaches all over the place. Not the best experience"
Ventajas: "The staff was very helpful and friendly. They provided a hotel, meals, and transportation on a long layover."
Desventajas: "Transportation from the aircraft to terminals."
Ventajas: "I like the Direct route"
Desventajas: "Long wait time at checkin Only certain employees accepted money for extra baggage fees Long time boarding Most staff were friendly An employee on board with short hair was not nice and her hair wasn’t professional Paid $160 for the extra bag, but it was lost It is still lost!"
Ventajas: "Helpful crew."
Desventajas: "Flight was delayed so many times, without reason given. On arrival in New Delhi, the airline lost my bag. Everything about this experience was really bad."
Ventajas: "Nice crew"
Desventajas: "Poor registration, Long queue for bagage scanning in very hot airport Aircraft and business seat just medium"
Desventajas: "No way to charge a phone!"
Ventajas: "Nightmare , I am separated from my baggage since 28/Feb. until now and the airline is incapable of providing the real status of my baggage."
Desventajas: "the layover in Dublin was too long--longer than scheduled"
Desventajas: "Waiting for customer service"
Desventajas: "I used ethiopian on my way back too they told me my bags will go all the way to my final destination and it did not my bags are now LOST!! Crew is not attentive Food was so bad! I ecpexted quality in all areas but not even close."
Ventajas: "This was an A-350 and the plane was very nice. Better entertainment system than the 777. The flight was smooth and the food was good."
Desventajas: "It took quite a while before the first service. It would be nice to have a drink service sooner."
Ventajas: "Debe mejorar la comida y el entrenamiento"
Ventajas: "Debe mejorar la comida y el entretenimiento"
Ventajas: "The food served is awesome and sufficient. The flights are comfortable and the crew are friendly. My luggage came right on time and was properly handled"
Desventajas: "Well there was no entertainment in the flight. That is it"
Ventajas: "ET's on board crew is excellent. The food is great."
Ventajas: "Flight Attendants excellent and always smiling"
Desventajas: "Should be able to select your own movie"
Ventajas: "USB plug, nice TV/ entertainment"
Desventajas: "I sent them an email about an issue with my flight but they didn't get back to me"
Ventajas: "צוות אדיב ורגיש לנוסעים ויעיל"
Desventajas: "האוכל לא היה מגוון לא הכיל פירות או ירקות טריים , היה מבוסס על אורז ופחמימות, לא הוקרן מסךמסלול הטיסה, לא היו אזניות זמינות"
Ventajas: "La comida de ida buena, el avión mejor que Lufthansa. Faltaría que te avisaran qué documentos has de rellenar al llegar y qué importe se ha de pagar en concepto de Visado"
Desventajas: "La comida de vuelta (beef) malo, todo tendones, debería haber vuelto a pedir pollo. Problemas de recursos aduaneros en Inmigración y obviamente un retraso de salida considerable. Sería recomendable que te avisaran al llegar a Zanzibar que es recomendable al salir de Zanzibar llegar con mínimo 3h de antelación para evitar estrés."
Desventajas: "Aircraft change led to massive confusion. No priority boarding for business class. Inept and care-least service from the head cabin attendant in business class. Zilch entertainment. Inedible dinner"
Desventajas: "Seats were so uncomfortable, like three airline doesn't care about comfort. The food, which is usually decent, was also below par."
Desventajas: "Ground staff past security at Intl departures were unhelpful and scarce. The gate number on the boarding pass and screen did not coincide. Unlike other airports the screen was not the most recent information. Even when told about the discrpancy and mix up for many passengers, the mistake on the computer was not rectified"
Ventajas: "Excellent friendly service on both legs of journey. CC were easily the highlight. Meals in economy were mucccch better than in business class which is mind boggling. They've got to get this element right. My biz meals looked like it was just dumped on my plate pretty embarrassing. Onboard entertainment could also be improved ...."
Ventajas: "I did find the staff very friendly."
Desventajas: "I found the staff to be very slow, on all 4 flights it tool them an extensive amount of time to walk down with drinks and food service. I was also sitting under the overhead that had blankets and they kept waking me up through out the flight when trying to get a blanket. I wanted to perches a watch that no all the flights had and when they did I couldn't ad ou don't take Credit Card. Flying from Israel to South Africa all I had was Shekel and Rands. How was I to know that I needed to carry Dollars On me."
Ventajas: "New aircraft with automatic flushing toilets!"
Ventajas: "Impressive crew attendants and courteous ."
Desventajas: "Maybe landing was not too smooth"
Ventajas: "Great service"
Ventajas: "The food. And the on board entertainment. Staff was also nice but a little bit sloppy and slow."
Desventajas: "Flight was delayed. No information was given on this. Also,Addis adaba is not a tier 1 Airport. I'd rather pay the same. Money to go through Qatar or dubai."
Ventajas: "The guy I was sitting next to."
Ventajas: "The flight attendants were lovely."
Desventajas: "The movie selected for the flight was not my preferred genre. Maybe a family film would be better."
Ventajas: "Paid about 1000 round trip. Staff was attentive and respectful specially addis to LA. New aircraft was good and comfortable."
Desventajas: "Entertainment needs to have more recent blockbuster. Food variety should be expanded, need more choice"
Ventajas: "Flight was delayed over two hours, because of shortage of aviation fule causing delay in fuelling aircraft"
Ventajas: "The friendliness of the crew and their spirit of hospitality make this company stand our from others. Also the new aircrafts and the amenities on board are a big plus."
Ventajas: "The flight was delayed 4 hrs"
Desventajas: "need more room in seats. It's impossible to sit next to someone without being on top of each other"
Desventajas: "Ethiopian Air almost did not let me on the flight because I didn't have a return ticket through Ethiopian Air. Almost missed my flight, and was forced to purchase a return flight just so that I could make my flight. According to them, passport control would not let me into Cape Town without it, but customs never once asked for my return flight information."