Ventajas: "Food and movies"
Desventajas: "Boarding time"
Desventajas: "The food was terrible. Why can’t you just serve a regular plain meal. Why try to be fancy with all these nasty sauces. Give me a regular sandwich for lunch and some simple pasta or something. The only things edible was the fruit."
Ventajas: "Crew very nice"
Desventajas: "So cramped"
Desventajas: "Wifi was horrible. Selection of movies was weak."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Ventajas: "efficient, entertainment"
Desventajas: "We DIDN"T GET TO FLY TO SYDNEY. We were re-routed to SAN FRAN, then to Melbourne! WE MISSED TWO DAYS of our trip!!"
Ventajas: "The seats are comfortable and the service is first rate. Best airline out of Virgin Australia, Air New Zealand, and Qantas based on my 3 trips to New Zealand"
Ventajas: "canin pressure and comfort level was excellent"
Desventajas: "screens from other seats are bright"
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "The staff on the flight was fine."
Desventajas: "When I went to transfer flight to Perth there was an agent at the security who found that I had a wallet ninja and showed him it just threw it in the trash without asking me what my options were. Had an attitude when I asked what the heck? He was totally rude and ruined my perception of the Qantas staff."
Ventajas: "Sleeping seats were very roomy and staff were wonderful"
Ventajas: "Service and attitude"
Desventajas: "Very long flight"
Ventajas: "Check-in & flight staff were very pleasant."
Desventajas: "The flight was one hour late. There was no entertainment system on the flight. The snack was mediocre."
Desventajas: "I paid to select aisle seating but upon board found out my seating was the middle seat."
Ventajas: "Entertainment - lots of movies"
Desventajas: "We did not get on our flight because we weren’t notified of the time change. Extremely dissatisfied with customer service and the overall airline."
Ventajas: "Great, attentive staff. Good selection for entertainment."
Desventajas: "Food was great but service to middle row is awkward for a family of 4 when half get their food and the other half waits."
Ventajas: "Entertainment was good. That’s was about it."
Desventajas: "The food was horrible. It’s hard to believe the airline would serve food like that. The flight is long and hard enough as it is. The “snack” options listed are not available. Only one option is available and it’s was horrrible. Also, a kid friendly menu or option needs to be available. The crew wasn’t very friendly either."
Ventajas: "My luggage arrived quickly in Dallas"
Desventajas: "The food was the worst I’ve ever been served on a flight."
Desventajas: "Entertainiment screen was not working properly. Bad food. I could not check in online. Okay customer service."
Ventajas: "They made it tolerable, and made us feel comfrotable on this 13.5 hr flight."
Desventajas: "Noisy conversations of people waiting to use the toilet."
Desventajas: "Purchased seats at front of plane and parent with toddler travelled get alone. Assured seats not at back of plane. But once on plane was the very last seats and no recline."
Ventajas: "Felt looks after by crew"
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Desventajas: "Bathrooms were disgusting, plane was dirty"
Ventajas: "Excellent people who made the flight very nice. Extremely personable."
Ventajas: "Nothing because this flight never happened."
Desventajas: "Cramped in economy, little space. So few staff members for economy. Had business on way over and obviously had so much attention"
Desventajas: "Food: Japanese fried chicken was soggy. Economy space is cramped, and stuck next to a guy who invaded into my space and guy in front leant his seat back. Overnight flight but couldn't sleep when it was so cramped (when usually I can without problem on other flights)"
Desventajas: "I was right by the toilets"
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Ventajas: "One of the flight attendants was not only friendly but interactive which was appreciated on such a long flight. They have a decent movie/TV selection."
Desventajas: "The headphones were poor quality so I would consider bringing your own to hook up to the port they provide. The food was mediocre but I don't expect a 5-star meal. The seats were not comfortable for 15 hours but I'm not sure I'd be comfortable in any seat for 15 hours."
Ventajas: "Fortunately for me my wife had to cancel her return flight in the last minute so seat was ok"
Desventajas: "Type of seats not comfortable. Even MD380 seats were better"
Desventajas: "tv monitor didn't work well."
Ventajas: "Attentive cabin crew, plenty of snacks and drinks Good range of entertainment options"
Desventajas: "One of seats did not recline with button-push, but cabin crew instructed us on the use of the manual adjustment, so it worked out OK in the end. We flew Premier Economy on the LA-SYD outgoing trip; the main difference for our SYD-LA return in Economy was the presence of a 3rd seat in our row occupied by a stranger, so bathroom breaks were a bit of a disturbance for all involved. Still you get what you pay for I guess!"
Desventajas: "The flight attendant was cranky and refused to give me another bottle of water although this was a 15 hr flight. She should really retire. The flight was delayed, which extended the whole trip by several hours. The food was mediocre at best."
Ventajas: "boarding was quick and efficient"
Desventajas: "seats were incredibly tight"
Desventajas: "Poor boarding procedure in Melbourne. Delay badly handled, missed important connection. Business class inflight entertainment dos not work!"
Ventajas: "I liked flying with Qantas, crew service was okay, food was okay, however, ticketing agents were very helpful during both departure and arrival."
Desventajas: "Crew was a little rude to cabin passengers, airline points didn't transfer well, and food was a little bland."
Ventajas: "Despite the fact that there was a nearly 9 hour delay in Sydney, Qantas handled it as best they could. I received three $15 meal vouchers to use in the airport. And, since I missed my connecting flight, Qantas booked a hotel for me, free shuttle service to the hotel from the airport and rebooked me on the earliest connecting flight. I was of course inconvenient for this to happen but it was handled well."
Desventajas: "food was probably the worst airline food that I have ever tried to eat. Wasn't even able or wanted to eat it."
Ventajas: "It was on time"
Ventajas: "Food on 1 leg of journey NY to LA was remarkably good!"
Desventajas: "Staff was miserable, complaining to each other which I feel need not be overheard by passengers."
Ventajas: "Good entertainment on seatback screens, pretty good food for an airplane (dinner, breakfast and lots of snacks and drinks), clean and good sized bathrooms."
Desventajas: "Seat comfort sucked obviously!"
Ventajas: "The personal entertainment option worked fantastically. Food was also very good for such a short flight."
Ventajas: "Food is good which is being served hot , even the bread is being served hot . The food is of the right portion .The crew is doing what they need to do for the passengers , quiet efficient , smile quite a lot thus making them feel more comfortable . The toilets are being kept clean . Keep it up !"
Ventajas: "The staff & getting my questions answered. Also, food! Thanks to Qantas!"