Desventajas: "Boarding was a little less orderly than I am used to, but everything else was great service for the price"
Desventajas: "Better communication on board. It was difficult to hear and to understand announcements, which were few."
Desventajas: "On top of what I rated, the flight was delayed by 1 hour in Chicago, enough to miss the flight to Sofia and have to spend the night in Warsaw. It’s been one terrible experience. A lot of things can be better. The ratings are pretty descriptive."
Ventajas: "Crew member were nice people and helpful"
Desventajas: "Information about delay of flight, food and boarding process"
Ventajas: "yes yes excellent"
Desventajas: "Buen servicio aunque salió 5 minutos después de la partida. Viaje cómodo y tranquilo"
Desventajas: "Employees at airport in Budapest didn’t speak English, also went to restroom and there was no access for handicapped people, I’m on wheelchair. I will never again go that way, very bad experience."
Ventajas: "Tripulación agradable"
Desventajas: "Comida y entretención"
Ventajas: "Good organization for connecting flights, since first one departed one hour late"
Desventajas: "Not put me in middle sit never again"
Ventajas: "The entertainment selection"
Desventajas: "Seats were brutally uncomfortable. It was unbearably hot the entire flight because the air was not turned on. And there was not the advertised amount of legroom."
Desventajas: "touch screen didn't work,"
Ventajas: "Very friendly crew , free beer"
Desventajas: "being 100% on time with take off"
Ventajas: "Plane was clean"
Desventajas: "Entertainment system locked up and did not work. I summoned crew but they never responded 3 times"
Ventajas: "The crew was friendly"
Desventajas: "Better quality of food"
Desventajas: "1h 15' delayed boarding"
Desventajas: "El vuelo salio tarde y perdieron mi equipaje"
Desventajas: "me obligaron a facturar mi equipaje de mano, y lo perdieron"
Ventajas: "The cabin staff was very friendly and attentive. The boarding process was efficient (the long time it took was owed to the large crowd entering the plane in a Boeing 787), the entertainment programme is not overwhelming, but adequate."
Desventajas: "The flight was delayed by almost three hours at a most uninspiring airport. The information on the delay came rather late. Although I managed to reach my connecting flight, my luggage did not. (It was sent after, though, with the next machine and reached my late the same night in the hotel.)"
Desventajas: "Limited leg room and cramped quarters when person in front of you leans back."
Desventajas: "They kept changing departure time from Warsaw to Lviv , and totally we were stocked at airport for 4 hours. Lot didn't provide any drink or food, and also they didn't give us any information about our flight, they just ignored us. We were very frustrated, our kids were hungry and thirsty but nobody from LOT company didn't care about it. They even didn't say "sorry " . I will not recommend this airline to my friends or to somebody else, just be careful with this airline."
Desventajas: "It was horrible. They canceled my flight so I couldn’t go. They have stolen my $$$ :("
Desventajas: "Se atraso la conexion en Varsovia, la señorita recibio la informacion del restraso despues que yo. Me dejaron mis maletas a pesar del retraso y que habia pagado por llevarlas. Luego el servicio de Grund Global que les maneja el equipaje a LOT muy pero muy mala... nunca contestaron el telefono, por lo que no pude hacerl el reclamo del equipaje para darle seguimiento. Luego me encontraron mis maletas pero yo viaje el 4 de agosto al Delta del Danubio por lo que fue imposible que me las llevaran a la ubicacion. Una maleta llego a Bucarest el 6 y la otra el 8 de agosto. Dos dias antes de mi proxima parada en Europa (Italia) cuando llegue al aeropuerto a recoger el equipaje, nuevamente nadie respondio al telefono, por lo que tuvimos que acudir al personal del aeropuerto para que yo udiera entrar al area restringida a recoger mi equipaje. Muy tardado y dificl localizar a alguna persona que me pudiese apoyar en la recuperacion del equipaje."
Ventajas: "Los aviones buenos y limpios."
Ventajas: "Nice plane. Crew was great"
Desventajas: "Boarding in Chicago was late and seemed confused; partly because of gat configuration. Not much choice in entertainment"
Ventajas: "Flight was delayed for 2 hours, and there was not much information for how long and why"
Desventajas: "Lack of information"
Desventajas: "Flight from Chicago was delayed for two hours. Missed my connection flight to Odessa and still in Warsaw waiting for my flight to Odessa."
Ventajas: "Friendly crew."
Desventajas: "Plane was a little late,which was OK. The bigger problem is the lost luggage."
Desventajas: "arrived one hour late to krakow and my baggage was sent to warsow"
Ventajas: "Movie options were great and there were outlets for electronic plugin. Dinner was much better than I expected!"
Desventajas: "We waited in a really long line for a really long time before boarding started. Often the flight attendant was moving so fast with the cart that it hit my arm which was resting on the armrest. Not a lot of attentiveness. Also I would have liked to be asked if I spoke Polish before the crew started speaking in Polish to me with no English translation."
Ventajas: "Very caring flight attendants, awesome service."
Desventajas: "Took too long to get our luggage."
Ventajas: "New airplane, good food."
Ventajas: "NOTHING...!!!!!! ZEROOO STARS....very unprofesionall...., this was my first and last time traveling with this aholes..........!!!"
Desventajas: "I don’t wana waste my time anymore talking about this f...... joke of company.......necer again"
Ventajas: "Friendly crew and good food, blanket and pillow was nice"
Desventajas: "Not much space between seats, so cramped! Lot of people moving around and talking loud while trying to sleep"
Ventajas: "The biggest supprise for me was the 787 Dreamliner which is very comfortable. You do everything to provide an excellent experience. The crew was very nice and helpful, You are the best! I don't fly often but LOT is my favorite company to fly to Odessa. Thank you for great service!"
Ventajas: "Enough space to sit"
Desventajas: "Everything in English language was barely understandable"
Ventajas: "Quick boarding, clean aircraft"
Desventajas: "Rude flight attendants, tv screen not working"
Desventajas: "We had a 4 hour delay getting out of Chicago and another delay leaving to come home. It makes one wonder what kind of maintenance they do on their planes."
Ventajas: "Seemed good overall. Was delayed a little getting out, but pilot picked up the pace and landed on time. Only issue is the movie selection, mostly year+ old, and only polish tv shows."
Desventajas: "The flight was 3 hours late"
Ventajas: "Friendly service"
Desventajas: "Was not aware that choosing a seat in the front row would mean I will be next to all the babies on the plane."
Ventajas: "Pésimo servicio de la empresa y Kayak, ya borré la app"
Desventajas: "Borren su app, es mejor así. Sálgan del negocio"
Desventajas: "Missed boarding by 3 min"
Desventajas: "BROKEN LIGHT! I wish I had some tape or even a bandaid to block that annoying light- did not sleep at all"
Desventajas: "Demora en salir tanto desde Nueva York como de Varsovia"
Ventajas: "Service was very good"
Desventajas: "The cabin was quite warm; a bit uncomfortable."
Ventajas: "La comida y el servicio fueron buenos. Entre comidas había buenos snacks en la cola del avión. El sistema de entreteniendo cumple su función y tiene una buena selección de películas y actividades."
Desventajas: "No pudimos hacer el check in online para ese tramo del vuelo. En la página no especificaban el motivo por el cual no pudimos hacer el check in."
Ventajas: "El avión es rápido y el tiempo de vuelo es el que indican. Dan un snack durante el vuelo."
Desventajas: "El embarque se hace a través de la pista. Albert un avión de hélices el ruido es mayor que en los aviones de turbinas."
Ventajas: "Everything was great, except the food which was a bit weird."
Desventajas: "The flight was delayed from Chicago for over an hour.My luggage was opened and half of my clothes and presents were stolen!"