Ventajas: "Crew was grest and helpful"
Desventajas: "Seats on 777 are not padded very well for a 14 hour flight"
Ventajas: "Crew was amazing"
Desventajas: "Seats was kinda uncomfortable. Leather seats would be great"
Desventajas: "Taking care more about suitcases customers"
Ventajas: "extremely friendly and helpful staff, the ability to choose from three options, the included hotel stay between flights, modern planes,"
Desventajas: "none of the film choices really appealed to me, but I am picky!"
Ventajas: "Food was great. Service was great."
Desventajas: "Let me change my ticket due to a death in the family."
Ventajas: "Same as the first flight. Korean flight attendants were very courteous and helpful. Foods ok. We couldn’t afford first or prestige class so we have to trade in our comfort in economy."
Desventajas: "Flight wasn’t as long but if you add up the lay over time, it end up being long."
Ventajas: "service/food excellent"
Desventajas: "old aircraft with outdated and worn 'cradle' seats that are hard to find these days. Unlike claimed it is not a flatbed type."
Ventajas: "service, food, kindness"
Ventajas: "Adult and kids menu was good on flights departing San Francisco. Programming options were Good."
Desventajas: "Lot of walking (almost an hour) between terminals for transfer between 261 and 236 gates."
Ventajas: "The toilet is not really good.It Is smelly"
Desventajas: "Your crew is so beautiful and very nice.Your services is Excellent i loved your Air line."
Ventajas: "The staff was courteous and kind"
Desventajas: "My luggage took over an hour and my 1 bag was covered in a sticky mess that looked like eggs!!! It was gross and they wanted me to fill out a complaint form. That is just unsanitary!!! No form is going to fix that!"
Ventajas: "First Korean dish was good."
Desventajas: "The pasta was the worst meal ever."
Ventajas: "The male flight attendant working the rear of the cabin was the best flight attendant I have ever had the pleasure of flying with. Thanks!"
Desventajas: "The plane was way too hot! Being trapped in a stuffy plane for 5 hours and sweating was the worst!"
Ventajas: "Good food!"
Desventajas: "I dont know"
Ventajas: "Friendly service"
Desventajas: "Didn't dislike anything"
Ventajas: "The seats were comfortable and the crew was nice"
Ventajas: "Same as above"
Ventajas: "The movie selections were pretty good and was enough entertainment for the long flight"
Desventajas: "The flight delay forced us to run from one end of the Incheon Intl Airport to another to catch our connecting flight."
Ventajas: "Excellent service and attention to detail. Flight Attendents were courteous, friendly and eager to please."
Ventajas: "Great Staff"
Desventajas: "Being too old to listen to crying baby's in the economy (Cattle Car) section of the airplane."
Ventajas: "I dont have somebody sitting beside me"
Desventajas: "Boarding and Food"
Ventajas: "I liked that the captain was very informative. We were on the plane for awhile and captain let passenger know why and when the plane was going to take off. The crew were very friendly and ready to assist."
Ventajas: "Flight attendants were very nice."
Desventajas: "Movies are old"
Ventajas: "Excellent Service super"
Desventajas: "Seat was so narrow, my elbows were stuck to my torso the whole way"
Ventajas: "Fare was cheap w/ beuatiful service from korean airlines"
Ventajas: "Good service. All attendants and crews were nice and friendly."
Desventajas: "The leg rooms and too small seat when compared with the picture online. The entertainment didn't have many choices."
Ventajas: "Staff very helpful in every way."
Ventajas: "upgrade the food quality"
Ventajas: "Everything went very smooth and easy! The ride was relaxing and went great!"
Ventajas: "Good accommodations were nice. I received a sleeping mask on my first leg without asking."
Desventajas: "Little did I know there was a cat on the flight and my allergies started acting up. If I had known there was an animal on the plane, I would have taken some allergy medication."
Ventajas: "Staff was great! Great food and fed frequently. No extra charges for luggage, beer or wine. The best flight experience we have ever had! Korean Air goes out of its way to know multiple languages!"
Ventajas: "Friendly staff and good good choices. Clean and new plane."
Ventajas: "Nice friendly staff"
Ventajas: "The selection of fellow PAX, the cabin staff"
Desventajas: "Concorde was better"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "The staff members were really nice and it was an enjoyable flight."
Desventajas: "The food. The noodles were over cooked, but the rest of the meal was good."
Ventajas: "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
Ventajas: "Service, comfort, and seat room."
Desventajas: "Everything was enjoyable on return flight"
Ventajas: "First class service even n economy."
Ventajas: "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
Desventajas: "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
Ventajas: "We forgot our IPad in the plane. We met in Seol one of the flight attendants. She stayed with us and arranged for somebody to bring the Ipad from a different location . She refused to continue home , until she saw our property found. It wax an exceptional service!"
Desventajas: "The service on the plane is outstanding"
Ventajas: "So very accommodating and friendly. The standard for customer service."
Ventajas: "Service, leg room, entertaining system, food."
Desventajas: "The transfer was very inconvenient going thru customs which I think is not necessary since all passengers just came out from another plane. There was one incident that I really needed to go to the bathroom and the seatbelt just turned on. They didn't let me go but I saw other people stand up and go to the bathroom."
Ventajas: "Courteous and attentive service. Generous with extras (e.g. wine, meals). The entertainment options (movies, TV, music) made the 13 hour flight pass quickly. I was even able to catch a few hours' of sleep thanks to the ample leg room and a seat that reclines more than 15 degrees. Finally, the fellow passengers (mostly Korean) were quiet and polite, which made the flight all the more delightful. This is definitely my goto choice for trips to Southeast Asia."
Ventajas: "I had a great flight good service and excellent food."
Desventajas: "No complaints"
Ventajas: "My flight was round trip from JFK to Incheon in Seoul South Korea. It was about 13 hours and I couldn't be happier with my experience. The crew was fantastic and the entertainment offered was sufficient. The food was very good for airplane food and the plane was easy to walk around."
Desventajas: "My only complaint was that the seats weren't very padded. My rear did go numb once in a while and I felt like I adjusted a lot, but I assume that that would have been the case no matter what the seat was like."
I like the services, food on board is very good too.
I can’t go to the Thailand Because I put the wrong Thailand pass date. So I can’t go…
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Crew service was amazing - so diligent and courteous. They were incredibly well trained and I would rate their service level as being one of the most competitive within business class in Asia."
Desventajas: "Seats were reasonably comfortable but not as spacious in design as in other business class cabins, so that could be a concern for some travelers. Also, I was not able to convert the main menu of the entertainment system to my preferred language so it was a bit difficult to navigate (that being said, they provided a card that guided me, so it was still usable, and the entertainment selection was good!)."
Ventajas: "Crew was very polite. Great food and service."
Ventajas: "The crew amazing. Food was great"
Desventajas: "If the flight was on time."
Ventajas: "The crews were very kind and helpful."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "No... no... no...."
Desventajas: "More movie selections"
Ventajas: "Felt welcomed"
Desventajas: "Just felt a little cramped but not to bad"
Ventajas: "Everything about this flight was awesome. The food, the people, the seats in economy felt like first class. VERY polite and happy attendants compared to American Airlines who seemed to be annoyed by those on the flight."
Ventajas: "The flight attendant and staff was extremely nice and accommodating. Japan airport is updated with excellent facility and flight transferring was easy."
Ventajas: "I was comfortable, Crew was pleasant and attentive. Food was really good- both meals!"
Desventajas: "Not applicable"
Ventajas: "Good food and movies. Flight attendants were great."
Desventajas: "Tight seating and it was hot. No way to control individual airflflow"
Ventajas: "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
Ventajas: "Dinner (coach) was pretty good. Earphone, screen for entertainment are very nice. I liked the charging slots for each seat. Crew is polite and friendly."
Desventajas: "The second meal (light lunch, i think) had dry shredded chicken."
Ventajas: "The seats were comfortable, the staff was lovely and accommodating, and the food was delicious."
Desventajas: "The WiFi was very weak and barely connected to any website. It couldn’t connect to Netflix, but luckily the in-flight movies were okay."
Ventajas: "Excellent service - delicious meals"
Ventajas: "Check in was fast, the staff was helpful and nice. Simple streamlined process"
Desventajas: "The website was pretty bad functionality wise. It took me 2 hours and a couple phone calls to be able to online check in for my flight in advance. Then during my trip I was trying to look at what costs and fees would be associated with changing my flight and extending the trip. The website was hard to navigate and offered very little information"
Ventajas: "JAL went above and beyond. The aircraft was very comfortable, temperature was near perfect.. Onboard entertainment was very good. Flight attendants were very friendly, very helpful. And with out a doubt, this was the best meal I have ever had in-flight."
Ventajas: "Service was excellent."
Desventajas: "The food could have been a little more mainstream"
Ventajas: "Crew was very nice. They let us switch seats when my boyfriend's TV wasn't working"
Ventajas: "So much food, great leg room, very comfortable and clean, kind and attentive staff"
Ventajas: "The high level of service and attentiveness"
Ventajas: "Amazing service. Delicious and plentiful food. Larger seats with more leg room. Quick and efficient boarding."
Ventajas: "Not many passengers so that I had empty seats and could lay down."
Desventajas: "Tv stopped working suddenly."
Ventajas: "Comfortable flight, polite crew, good selection of movies"
Ventajas: "I fly with JAL business class and it was the best business class I have ever experience. The crew was amazingly helpful and polite."
Desventajas: "I wish they can pronounce English language better. Sometimes I did not understand what did they said. Including the pilot. I don't want to be an American brat, but I did not understand what they said."
Ventajas: "This was a very long flight, but the crew was fantastic and attentive. The meals were good and they did everything they could to make us comfortable. The flight was on time and convenient."
Desventajas: "I wish all the seats were like first class. We were in economy class"
Desventajas: "Flight delayed 1 hr."
Ventajas: "The service on this flight was excellent.First class service in the economy section."
Ventajas: "The crew member was excellent and his charisma really made up for any shortcomings this little "puddle jumper" had. He even helped my companion out with some advice for relieving his ear pressure."
Ventajas: "This flight was just pretty routine."
Desventajas: "I wasn't able to make my original flight but that was more the airport's fault so I had to take a later flight and didn't get a choice seat. Tight quarters."
Ventajas: "The 787 was quieter and felt very comfortable. The take off and landing were more smooth than I remember other flights being. The seats were quite comfortable and everything was very nice."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Desventajas: "All passengers were onboard but the captain said that we need to go out and change to another airplane at different gate too (note: the changes made after passengers on board)"
Ventajas: "fine food, the pilot handled a typhoon like a pro"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Desventajas: "The DC China Embassy web site clearly states that a valid APEC Business Card can be used in lieu of a Chinese visa. In spite of this I was denied boarding by JAL. It turns out the system is not fully in place, and eventually I was issued a 10 year multiple entry visa by way of apology. JAL did not waive cancellation fee, and I suffered considerable economic damages."
Ventajas: "Good flight! Confirtable seats, polite crew."
Ventajas: "The entertainment package was the best ever encountered with seemingly endless choices, keeping us happy all fight long. The seating seemed a bit crowded, and the food was mediocre. We survived, however, without any problem and overall enjoyed our first Dreamliner flight."
Desventajas: "Windows were dimmed most of the flight."
Ventajas: "Plenty of room for economy seats. Good food. Free movies and music. Friendly service."
Ventajas: "Everything! JAL ground crew, airline crew, their service is excellent. The interior of the airplane looked nice."
Desventajas: "It could use more games for children"
Desventajas: "The gate is keep changing ... It was 3 times changed."
Ventajas: "I was flying in economy so as expected the space available was limited but OK. Everything else was very good or excellent. Thanks JAL!"
Ventajas: "Perfect flight. Wonderful staff. Delicious food. Smooth ride. Cannot wait to fly Japan Airlines again!"
There was a little delay in the boarding
I loved both the ground and flight crews. They're so patient and willing to accomodate us and help solve problems. I only wanted to suggest if they can give us more new or not so new movies to watch.
Ventajas: "The crew was professional and super friendly."
Desventajas: "Our bags had arrived early, and were waiting at the service station. However, there was no one there in the rooms and our stuff was left outside the door. We have pictures of our bags left out. It’s kind of a bummer that our stuff was left unattended. Someone could of grabbed it."
Ventajas: "Great service!"
Desventajas: "More comfortable seats and headphone jacks on the end of the arm rest (I kept knocking mine out when I moved in my seat)."
Ventajas: "Great experience all together"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Crew was nice"
Ventajas: "Crew was excellent, great Japanese culture on display, overall travel seemed much more relaxed and peaceful compared to the typical US airlines."
Desventajas: "More western food options, better selection of tv shows for entertainment"
Ventajas: "The crew was fantastic and the food was very nice."
Desventajas: "It really would have been nice to have a vegetarian option!"
Ventajas: "empty flight, foods tasted good."
Desventajas: "The seat was uncomfortable. Entertainment choices were limited."
Ventajas: "Food is the best of any airline service"
Ventajas: "One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Crew were very hospitable"
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Empty seats"
Desventajas: "Only snack No entertainment No chargers"
Ventajas: "Enough legroom/more than what you’d find on your standard 4-5 hour flights. The stewardesses were great! They attended to every need with a smile. They did a great job of making sure everyone was comfortable."
Desventajas: "They need some vegetarian options for meals."
Ventajas: "Food and entertainment has to be better."
Desventajas: "In Chicago, the flight was delayed for almost 4 hours which in turn made us miss our connecting flight to Jakarta. Then next flight available flight to Jakarta was 24 hours later."
Ventajas: "The flight attendants were so nice and the food was really good."
Ventajas: "Food was amazingly good!"
Desventajas: "Movie selection was limited"
Ventajas: "The person who checked me in at ORD found me an alternative aisle seat with an unoccupied seat next to me. Great benefit for a 12+ hour flight. Very thoughtful."
Desventajas: "We left late."
Ventajas: "Good service"
Desventajas: "baggage was broken."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Friendly staff. English language not too much of an issue. Ample personal space in economy class compared to other carriers."
Desventajas: "Asian Vegetarian meal not very good. Seems like whichever company they use to buy the food makes a half hearted effort in their selections for the food tray. If you're going to put a couple small pieces of lettuce and a cherry tomato into an already small container and call it salad, why bother? The rest of the meal wasn't pleasing either. The fruit was nearly frozen it was so cold. The entree had a few different things but still a weird combination of veggies."
Desventajas: "Small plane. No cabin space for carry ons."
Ventajas: "Great legroom, intuitive design down to the details, amazing crew. What a showcase of what Japan has to offer"
Ventajas: "Overall excellent"
Ventajas: "short flight ready to get home"
Ventajas: "more new movies will be better"
Ventajas: "The flight is on time... the food is good... the service is excellent.... the seat is comfortable.... the ludgage regulation is satisfying can bring 2 pcs @ 23kg..."
Desventajas: "The entertaiment film needs more variety..."
Ventajas: "Bigger plane..or more room between seats.. Great service. Next time will try to go both ways in ANA"
Ventajas: "Very comfortable plane and excellent service."
Ventajas: "The friendliness of the staff and that the plane arrived on time with no delays. Leg room was ok. My luggage did not get lost. Entertainment selection was good. Overall it was good experience. The landing was smoothly done."
Desventajas: "Food was ok. Seats were not comfortable. Started feeling sick to my stomach because of the lack of sleep."
Desventajas: "No opción de español"
Desventajas: "Good food, clean toilet rooms. Good seating space with foot rest.goo"
Ventajas: "Good food and service"
Desventajas: "Delay too much time"
Ventajas: "Flight from Chicago had lots of leg room, Attendants are great!"
Desventajas: "Maybe come around more often with water/drinks and offer more movies and food choices."
Ventajas: "Food legroom service friendliness"
Desventajas: "Could not view flight info on map"
Ventajas: "Great service and great food"
Desventajas: "No complaints from me"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Great service and good food"
Desventajas: "Nothing felt like they were glad to have me onboard."
Ventajas: "the food, service, and efficiency"
Desventajas: "The really long layovers"
Ventajas: "The airline gave us pillows and a small cover"
Desventajas: "The food was nasty, and no air circulation plus so hot in there"
Ventajas: "staff was very nice and helpful"
Desventajas: "movies were not sp good"
Desventajas: "Headset wasn't working propperly."
Ventajas: "Staff pleasant"
Desventajas: "Entertainment could be improved"
Ventajas: "Crew, food, entertainment"
Desventajas: "More movies to choose from. Food."
Ventajas: "The crew was exceptional! They were very friendly and helpful. The food was much better than I expected. The overall experience was great!"
Ventajas: "The whole experience was amazing. For a long flight, I was expecting to be miserable. But I was oddly satisfied. From the nice spacious seats, the the smorgasbord of food (never been fed so much on an airplane) to the excellent staff service I was impressed. Even the bathrooms were clean!"
Desventajas: "I wish I could’ve chosen to have my meal later. I didn’t ask but it would be nice to have that option since I wanted to sleep when they handed out dinner."
Ventajas: "Seats are comfy"
Desventajas: "Food is the worst out of many other airlines"
Ventajas: "The crew was friendly and the food was excellent."
Desventajas: "Cannot think of anything"
Desventajas: "More leg room"
Desventajas: "The airline went on strike and I have to go through the process of disputing the charges since I had no airplane to board. Really caused a problem since it was a international trip."
Desventajas: "A better selection of movies and a bit more legroom."
Ventajas: "Impecable, mucho hay que aprender por parte de las aerolíneas americanas del excelente servicio a bordo de las asiáticas, así es un placer volar"
Ventajas: "Awesome crew and great service"
Ventajas: "Crew was super nice . Food from Chicago to Taipei was not good but from Taipei to Osaka delicious. Not enough room for man like me 6'2" in Boeing 777 better in 787 ."
Desventajas: "Look above"
Desventajas: "No IFE onboard these a321"
Ventajas: "Great friendly flight attendants."
Desventajas: "Nothing I can think of."
Ventajas: "The premium economy seat was pretty comfortable, and much better than those I have experienced in economy on other airlines, the food was really very good, the plane was very clean, the crew very professional, take off and arrival were both on time."
Desventajas: "No complaints."
Ventajas: "La comida y también cuando te apagaron las luces del avión para dormirse."
Desventajas: "La incomodidad en los asientos en economy. 15 horas en asientos de economy no es la mejor opción para viajes tan larga. Tendría que comprar de business y para arriba si tendría el dinero."
Ventajas: "I like everything five stars rating."
Ventajas: "Never heard of Eva air, highly recommend. The plane itself was very comfortable, many amenities provided. Staff was very friendly and helpful."
Ventajas: "Leg space was adequate---not cramped. Friendly crew members."
Desventajas: "Would have liked more choices for movies/TV."
Ventajas: "Courteous crew ever, food was good, service was excellent. On time departure."
Ventajas: "Very friendly and attentive flight attendants, they made the 12.5 hour flight very enjoyable. Good selection of in flight movies as well."
Ventajas: "More entertainment selections like movies and music. Food is great too. Best of all is the free day tour for long layover in Taiwan"
Desventajas: "Smaller leg room, rest room and space where people can stretch compared to asiana and Cathay"
Ventajas: "On time, great crew"
Ventajas: "Newer interior and entertainment as it appeared."
Desventajas: "Service not as attentative compare to other airlines."
Ventajas: "Buena comida, aviones cómodos, organización, excelente atención"
Ventajas: "Everything was Hello Kitty. I didn’t expect that but I loved it"
Desventajas: "Food choice was rice or noodles."
Ventajas: "I liked their services the most. All staff and crew were very courteous."
Ventajas: "Eveyone was syper friendly and the food was decent. They were very good about allowing me to change seats to an open seat once the doors were closed."
Desventajas: "The selection of movies to watch was not ver good. They had a few (10-15) choices for a few genre but over all there were obly 1 or 2 decent movies per genre."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento dentro del avión no era muy bueno."
Ventajas: "Comodidad y atención"
Desventajas: "El entretenimiento no fue muy bueno"
Ventajas: "Lots of helpful staff who spoke English."
Ventajas: "Well trained crew. very attentive and polite. Comfortable seats and I find the Airline food is very good and fresh. The cost of the flight was very reasonable, compared to the other airlines. EVA Flight attendants are gorgeous and carry out their tasks very professionally and with a smile to all."
Desventajas: "Only issue was that I felt the entertainment needed to be more updated and with more selections within each category. Still I found the entertainment was okay and appreciated on such a long flight"
Ventajas: "The food and the service was excellent. Nice screens on all the seats with good movie, tv, and music selections. For a 16 hour flight I’d say it was a great experience."
Ventajas: "Consistently good service. Really love this airline."
Ventajas: "The crew was gracious and didn't bother my sleep to eat."
Desventajas: "The seats were hard and oddly shaped such that my legs and feet felt numb after a while. Not the way I want to spend 15h."
Desventajas: "They need to pass more water..very dehydrated. Other airlines is Cathay Pacific and Korean air are always passing water..not 3 ounce cups.. ridiculous."
Ventajas: "Nice facility and good food"
Desventajas: "Some crew members seemed tired and did everything minimally"
Ventajas: "The food is very good and love that HelloKitty theme. Also extra checked baggage without fee is great. Space is better than most. Got to earn miles for my United program is a bonus. The arrival time in the morning is very helpful in getting an extra day."
Ventajas: "People very friendly and the flights were on time"
Ventajas: "I like the food. And also the great crew! very nice and always smiling."
Ventajas: "Food and smooth boarding"
Desventajas: "Entertainment - movies and shows were lacking"
Ventajas: "I like the staff."
Desventajas: "With my 5 year old daughter, the seats were uncomfortable since we could not lift the arm chair up for her to rest on my lap."
Ventajas: "Truly nothing I didn't like... amazingly courteous the flight attendants flight was amazing!"
Ventajas: "Great employees and great airline."
Desventajas: "The only problem I ever have is my frequent flier number. They can't match my name so I have not gotten credit for any of my flights and the check in people and ticket counter people could not help me."
Desventajas: "No employees to check me in so I missed flight. Checked in on app 20 hours prior but was unchecked in 1 hour before flight."
Desventajas: "My tv was broken, so the charger didn't work. For a 14 hour that was awful."
Ventajas: "Food was good n very timely."
Ventajas: "From phone customer service and ground staff to flight attendants, service is among the top. Accommodating requests for special seat. Also crew actively monitors the condition of the lavatories and keep them clean."
Desventajas: "The food is just ok. Compared to Japan Airlines and Cathay Pacific, their food is less exciting. Very stingy with wine (half of a mini plastic cup and takes another round before refill). Those who are on carb free diet should make a special request prior to travel as their food is very heavy on carb and light on protein."
Ventajas: "Crew and all other Staff were very helpful and friendly"
Desventajas: "Don’t know"
Ventajas: "Very attentive, friendly and multi-lingual crew. Everything was on time. Food was very good. Excellent."
Ventajas: "Very good entertainment system."
Desventajas: "Food was horrible. No drink service. Old seat."
Desventajas: "La atención a la categoría Emerald, ni en LAX ni HKG ni durante el vuelo el tener categoría Emerald hizo diferencia alguna con la atención recibida a diferencia de Qatar, AA o Japan Airlines en que se esmeran en el buen trato a los viajeros frecuentes de la alianza one world."
Desventajas: "Extremely poor entertainment system - mostly old movies. No Bollywood movies"
Ventajas: "The crew were busy but very attentive"
Desventajas: "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."
Ventajas: "La comodidad del avión, el entretenimiento a bordo muy completo y el catering a bordo muy bueno"
Desventajas: "La atención del personal. Parecían poco felices pero me pasó en los 3 vuelos que tomé en Cathay"
Desventajas: "Distancia de asientos"
Desventajas: "The television got black out 6 hours before landing..dont have a choice but yo sleep."
Ventajas: "El entretenimiento de abordo y el espacio entre asientos"
Desventajas: "El personal, es muy poco amable"
Ventajas: "The crew was so polite and kind!"
Desventajas: "I had no problems"
Ventajas: "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
Desventajas: "My earphones was broken, a little bed for me. Entertainment without sport news."
Ventajas: "Familarity with airline"
Desventajas: "Limited food options. No drinks service."
Ventajas: "All the flights had bad Kosher food"
Ventajas: "Flight was great."
Desventajas: "It’s nice to lay down, but it’s not completely comfortable. Difficult to get a restful sleep this time."
Ventajas: "No llego mi maleta a Vancouver"
Ventajas: "No llego mi maleta a la cuidad de Vancouver y tenía una conexión y fue todo un desastre con tantas vueltas"
Desventajas: "No hay películas en español"
Ventajas: "Overal, very pleasant flight."
Desventajas: "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."
Desventajas: "Flight delayed 13 hours"
Ventajas: "Business class passengers use Qantas lounge in Brisbane - fresh and well stocked. Boarding was hassle free and flat beds were very comfortable. Crew were helpful while being very busy."
Desventajas: "We had seats in the centre but ate at totally different times. Left aisle and right aisle worked a different schedule - annoying. Entertainment very high tech but odd selections."
Ventajas: "It was a lovely flight. Food/drinks were excellent."
Desventajas: "Toilet cleanliness needs to be better."
Desventajas: "Indian vegetarian meal was not great"
Desventajas: "Punctuality doesn’t seem to be a priority for Cathay Pacific or Cathay dragon"
Ventajas: "The crew was totally professional, the food was good, but the passengers were horrible, which is not Cathay Pacific’s fault."
Desventajas: "The American films were good but they could be better."
Ventajas: "Excellent and attentive staff, great food, clean bathrooms (by airline standards anyway), fantastic entertainment! It's a great value for the price, especially for coach class!"
Desventajas: "Not much to dislike. I just was a little bothered by the fact that I had purposely chosen to have my boarding pass be digital (to save the environment), but to do this you have to check in online. As a result, they can't verify your passport (something they need to do in person). So when I got to the gate they had to check my passport and then made me use a new, printed boarding pass. Not a huge deal, but just something that bothered me."
Ventajas: "The Stewardesses were polite"
Ventajas: "Very good service. Professional and friendly"
Ventajas: "The food was really good. Warm and the bread/pastries always tasted really fresh. Good inflight service."
Desventajas: "Ran out of snacks during the flight"
Ventajas: "Service is good."
Desventajas: "Wash rooms are limited"
Ventajas: "Chicken rice"
Desventajas: "Mess in TPE"
Ventajas: "The service was very nice and the ice cream with meals was a nice touch"
Desventajas: "Plane was a bit dirty - there were big dirt streaks on the ceiling above me, and I saw more on the ceiling on the other side of the plane as well."
Ventajas: "CREW AND PLANE"
Ventajas: "Great crew. Super friendly."
Desventajas: "1-hour delay due to inclement weather"
Ventajas: "Nice flight great service"
Desventajas: "I like everything"
Ventajas: "Service is good."
Desventajas: "Food is too simple."
Ventajas: "The seats were very comfortable. Made it easy to sleep even in a middle seat."
Desventajas: "We had to wait outside the boarding area until right before boarding. Also they did not allow me to reserve a seat when booking."
Desventajas: "Flight was delayed."
Ventajas: "Easy check in, and a pleasant flight! Thank You!!!"
Ventajas: "The service was amazing & the attendants were so attentive and accommodating."
Desventajas: "No complaints, whatsoever."
Ventajas: "American pilots"
Desventajas: "Impossible to contact by chat or phone.... prefer Singapore airlines..."
Ventajas: "Everything! Even coach was a great experience"