Ventajas: "Crew and beverage options were great."
Desventajas: "Seats could have been more comfortable. And slightly more leg room would have been preferred for a 14hr flight."
Desventajas: "4 hr delay"
Ventajas: "Very comfortable flight. The full range of entertainment made the time go quickly. Professional crew."
Desventajas: "I know it's an airplane, but even so, the food was astonishingly bad."
Ventajas: "The crew was very friendly and professional. The aircraft was clean and well maintained. Food and entertainment were great."
Desventajas: "Completely satisfied."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Ventajas: "Service from the moment of getting near the booking counter was excellent. Flight was on time and staff were great."
Desventajas: "The sandwich for lunch was boring and the bread was not very nice."
Desventajas: "Less gate changes"
Desventajas: "Baby stroller was sent to baggage claim. I had to walk with small baby and a bunch of bags through all steps instead of using the stroller."
Ventajas: "All inside the realm of the expected"
Desventajas: "Seat was uncomfortable"
Ventajas: "Seat space and leg room Food and service"
Ventajas: "Friendly efficient service. Lots of smiles. Food was great. Very comfortable seating"
Desventajas: "Toilet was very cramped USB charging plug not working. Pretty average range of movies."
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "Love those seat covers and overall comfort"
Desventajas: "My wife's headset channel, not the headset, was defective and was heavy with distortion. Overall, the plane seemed a bit worn. However, good floght overall."
Ventajas: "Just about everything was perfect. Friendly and most accommodating staff. Very good meals. Nice seats. Also great entertainment selections. This was our first time flying with Qantas Airline. Overall, this was the best flying experience we have had. Oher airline companies should learn from Qantas Airline!"
Ventajas: "I don't remember much about this plane. It was nice to get food service for such a short flight. I believe we had the two seats to ourselves, and they were comfortable."
Ventajas: "Seat was more comfortable than I had expected."
Ventajas: "Wonderful staff, the flight felt quick and easy."
Desventajas: "The food, there was no vegetarian option."
Ventajas: "The crew was always courteous, helpful, and patient with everyone. They just seemed to have much better attitudes than I’ve seen with other airlines, at least this crew did. Even the food was good!"
Ventajas: "Seats were fine, crew was cherry nice and professional. Enough toilets for the size of the plane."
Desventajas: "Airplane food is always what it is."
Ventajas: "Delay on LAX to bNE was too late for us to make the connection. And our bags were lost as a result."
Ventajas: "All the services"
Ventajas: "Actually had wonderful vegan food for us. Express lane through customs/security. Separate biz check-in that actually worked. Good entertainment. Qantas Biz Lounge about the best lounge I've been in - just wonderful."
Desventajas: "Cant think of a thing."
Desventajas: "Over all service was poor. TVs weren't working either."
Ventajas: "Jean and Dave were excellent stewards"
Desventajas: "Stop sending me these emails. I didn't even take this flight."
Desventajas: "Checking process could use some improvement; LAX check-in counter staff was NOT customer oriented; got the feeling that either they hate the job and had a bad day?"
Ventajas: "Crew were lovely, friendly and very helpful."
Ventajas: "I got to my destination safely and on time. Food and service were above average."
Ventajas: "I was surprised by the amount of food included in the fare. I was not expecting two full meals. I also appreciated all the movie choices. Thanks for making a 14 hour flight bearable."
Ventajas: "Relatively smooth flight. Good snacks at back of plane. Plenty of bathrooms. Crew were courteous and helpful."
Desventajas: "Headphone jack and USB charging jack didn't work. So wasn't able to watch any movies. Arm rest was broken. When the seat in front reclines it gets very tight forcing you to recline and do it to the person behind you. Needs refurbishing. The seats are in poor shape and are pretty tight."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Ventajas: "The new clear aircraft"
Desventajas: "The fruit was not ripe and not edible."
Ventajas: "Everything. No complains"
Desventajas: "Transfer at Melbourne was erratic. But I think after renovation it should be ok. Otherwise perfect"
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Ventajas: "Food was good"
Desventajas: "Very poor legroom, felt very cramped for an international flight. The infotainment system in my seat, and some others didn't work."
Ventajas: "Crew was very attentive. The boarding was slow at first but moved along quickly. We ordered our meal online and got our meal first. Very good food."
Desventajas: "The seat was small and we are not tall. The bathrooms were always crowded and hard to clean."
Ventajas: "On time dep and arr."
Desventajas: "Nothing specific."
Ventajas: "They serve drinks and snacks, which is over two nights these days the entertainment was good, and the seating was average."
Desventajas: "We have a layover in Brisbane. It would've been nice to have a direct flight from Cairns to Auckland"
Desventajas: "That the flight was delayed and we are already getting there late to begin with."
Ventajas: "Luckily the flight was only 3 hours"
Desventajas: "Most uncomfortable seat (smallest, least leg room would not recline, no padding) that I can remember. Baby not just crying but screening in the seat behind me and crew did nothing."
Desventajas: "Minimal food and drink service."
Desventajas: "Lost a piece of our luggage--but very diligent about finding it and getting it to us the next day."
Ventajas: "Prompt and efficient with helpful informative checkin (warned that luggage would probably need to be cleared and rechecked in Sydney). Reasonable choice of snacks (inc. crisps that were I think GF - same as in lounge)."
Desventajas: "BA (FF) lounge facilities at Tegel are pretty limited, but some reasonable snack choices (crisps, fruit, biscuits, ...)"
Ventajas: "Quick layover"
Desventajas: "Food used to be so much better."
Ventajas: "When checking in, the lady at the counter gave us great instruction on how to board and what to expect in customs when we landed in New Zealand."
Ventajas: "I loved being able to track my flight on board and the landing. That was very neat."
Ventajas: "Wrote a story published in the Samoa News today"
Desventajas: "Never got my bag in Sydney and I am enroute to the Kingdom of Tonga now"