Desventajas: "More entertainment options"
Ventajas: "Friendly crew and good service"
Desventajas: "Outdated seat and plane. No privacy in business class. Seat and biz class layout not competitive (2-2-2)"
Ventajas: "The distance between the seats in economy is inhumane."
Ventajas: "premium economy! excellent service in LAX by QF ground staff on transfer"
Ventajas: "The crew was very helpful, and the food options for vegetarians were great, and the entertainment selection was great."
Desventajas: "My seat did not recline, but I told a flight attendant and I was able to get a better seat."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Desventajas: "For such a long flight should have given us more water. But were responsive when asked."
Ventajas: "movie selection was good"
Desventajas: "air was stale, food was just okay"
Ventajas: "Excellent food and service."
Ventajas: "The onboard crew was very nice and attentive."
Desventajas: "Qantas should have updated the passengers during the very long delay. A 4 1/2 hour delay warrants a little better treatment of there passengers but they left us in the dark as to what was going on. Even if there’s no new information, they should say so."
Ventajas: "It's a pleasant experience"
Ventajas: "Everything was great"
Desventajas: "Slightly more legroom"
Ventajas: "Slightly wider seats"
Ventajas: "Boarding was quick."
Desventajas: "Flight was not comfortable, when seats are pushed back, there is no leg room left. Entertainment system and contents both were poor. Flight delayed by 4 hours."
Ventajas: "Food and entertainment were great. Enough space to be comfortable. Crew was nice and attentive."
Ventajas: "Generous & kind flight crew, lots of in-flight entertainment, and a smooth and timely flight."
Desventajas: "I wasn’t given the seats I had chosen when purchasing the ($3,000) tickets. The seats in the “Dreamliner” were cramped and hard—uncomfortable."
Ventajas: "Seat comfort amenities crew"
Desventajas: "No vegan meal options"
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "The plane was newish and had some more modern conveniences. Foot rest, phone spot with USB plug. New light/shade window shades. Newer style tough screen TV."
Desventajas: "My only fault was that the food was not terribly good. Pasta was gluey."
Ventajas: "Not much"
Desventajas: "Terrible meals. Ran out if nany items. Only one refreshment s tree and in the back of the plane."
Desventajas: "Seats are old and small. Not worth the cost of business class ticket. Dreamliner a million times better than a380"
Ventajas: "We sat on the runway for an hour. The pilot communicated frequently about the delay. Efforts were made to connect passengers to their missed connections."
Desventajas: "Several of the flight attendants were rude. The food was not good. I should have known since the flight attendant serving me had not tried any of the options and couldn't recommend any to me. The plane does not have enough bathrooms for the number of passengers."
Ventajas: "Qantas is a quality airline and provided us with better service than most USA airlines that we typically fly for about the same pricepoint. We were very impressed by the quality of service, the meal and entertainment offerings- it was a nice memory of how flying with USA airlines used to be in the good ol days. We flew economy so nothing special was added to our basic service."
Desventajas: "All was good, would fly them again should we need to travel their routes again. We flew 2 international flights and 4 domestic (within Australia) flights during our stay in Australia and had great experiences on all the flights."
Desventajas: "Seats too cramped and very difficult to get in and out of when the seats in front recline.” Dreadful mid flight snack."
Ventajas: "friendly crew, plenty of food, pillow provides extra comfort especially for long flight."
Ventajas: "The way your seats reclined: back/head your typical recline but add your seats bottom sliding forward. Best sleep I have ever had while in International economy. Sadly our plane to Australia from Los Angeles did not have the same seats. Entertainment selection excellent ! Great line up of brand new and older movies. I was able to use my noise cancelling headphones in your jack which was a big plus."
Desventajas: "Paying an extra $30-35 just to choose a seat. Enjoyed sitting in the back of the plane however meal selection was terrible as the front of the plane always fed first so by the one it was our turn there was only one option - terrible “southern chicken” Or the Greek Inlet Which was just ok."
Ventajas: "All the food. Service was good."
Desventajas: "There was a delay but they didn't explain what was going on. I overheard that there was a threat."
Ventajas: "Food on Qantas is better than domestic U.S. carriers and it's nice to still experience good service."
Desventajas: "It is frustrating that most airlines never leave on time anymore. They should be required to pay each passenger $50 for every 15 minutes they are late. It's also terrible that seats have become so cramped. My biggest fear is to drop something at my feet because then I can never reach it. Sigh."
Ventajas: "The crew take time to talk to you, and everyone of them has a smile. The in flight meals were great, not typical airline TV dinners. They were good meals. The entertainment selection is outstanding, especially for a 14-hour flight. power outlets work, and they even have snacks in the galley area like Lufthansa so if you need a soft drink, coffee or candy...it is there all during the flight. A long flight could not be made easier"
Ventajas: "the size of the aircraft and leg room in coach."
Desventajas: "I had ordered a special meal which was never delivered. I also don't like the weight restriction for carryon luggage. I got from the US to Australia without my luggage weighted and carried it on, but on my return to the US was told I had to check it. DO NOT like checking luggage."
Ventajas: "A lot of snacks"
Desventajas: "Flight delayed by 2 hours so I missed my connecting flight home. Had to wait at LA airport for 8 hours to catch another flight. Flight to sydney on August 26th was also 2 hours late leaving LA. My experience is not good."
Ventajas: "The Qantas staff in both LAX and MEL were polite, helpful, and professional. No problems checking in, online or at the airport. Flights were punctual and aside from major delays, went as planned. The kindness and responsiveness of the crew made the flight more bearable. What can I say? Everything went very smoothly. To me, a sign of competent management and good work ethic among Qantas employees. Very impressed. Good job Aussies!"
Desventajas: "Terrible procedures in Sidney and Los-Angeles with uncertainty, broken schedule , chaos and wasting passengers' time."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Ventajas: "Service and food was pretty good."
Desventajas: "Didn't care for the movie selection. Not much of a variety."
Desventajas: "The flight was delayed by one hour. Because I had to collect my carry-on bag, I missed my connection by 8 minutes. I was re-booked on another flight and was five hours late getting home"
Desventajas: "Bags won't arrive for another 24 hours; which means we now have no clothes. Grrr."
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Desventajas: "Was seated in the center section and after getting settled and buckled in I kept smelling vomit and realized the seatbelt had dried vomit all over it. I couldn't get the flight attendant to help and finally got their attention and was told they couldn't do anything until after we were in the air. I was moved away from my family to another center seat. The flight had many open seats and we should have been kept together."
Ventajas: "Need new planes"
Desventajas: "Qantas didn't help at all with my missed domestic connection between LAX and ATL. Nothing."
Ventajas: "The in-flight entertainment was packed full of recent big movies. I was travelling with my partner on separate tickets due to us having different final destinations. The Qantas staff was able to re-arrange our seats together for the long flight over the Pacific. We also got to celebrate New Year's twice, since we crossed the International Dateline."
Desventajas: "I was not a fan of the A380 prior to my flight, and was even less of a fan after. The boarding in Melbourne was chaotic- for some unexplained reason, Qantas felt the need to quarantine the seating area around the gate. This led to a minor stampede as all 5,000 passengers thought the flight was boarding. The Qantas staff at Melbourne, from the check-in desks, to the boarding crew were all apparently over-whelmed. It wasn't any better upon arrival at LAX- the baggage area was chaos as our arrival apparently caught the LAX baggage handlers by surprise. I had a four-hour layover in LAX, yet still managed to miss my connecting flight after an excessive delay getting our checked bags, the line through customs, and rechecking in through the TSA - and that was WITH an expedited screening pass."
Desventajas: "The food was terrible. By the time the meal cart came to ou row, all the got meals was out and we have no choice and was served with the cold ham salad that looks like left overs, both my son and I lost our appetite looking at it. The crew didn't apologize and gave the impression that we either take it or too bad. Won't be recommending this airline."
Ventajas: "They went above and beyond"
Desventajas: "All was great"
Ventajas: "Entertainment and crew was good"
Desventajas: "I've flown a lot over the years and been on some long flights but this was beyond bad as far as comfort. When the people in front of us layed their seats down we could not even move and when meals were served the flight attendants had to ask the passengers in front of us to please put their seats up so that they could serve us food. Then when the service was over the people layed their seats right down...they were literally in our laps."
Ventajas: "I liked flying with Qantas, crew service was okay, food was okay, however, ticketing agents were very helpful during both departure and arrival."
Desventajas: "Crew was a little rude to cabin passengers, airline points didn't transfer well, and food was a little bland."
Ventajas: "Boarding on time. Crew attentive."
Desventajas: "Needs better, current movies"