Ventajas: "La comida"
Desventajas: "Que sea más fija la hora de salida"
Ventajas: "La puntualidad en los intinerarios"
Desventajas: "Las comidas"
Ventajas: "Bien la tripulación"
Desventajas: "La comida no me gustó"
Ventajas: "Puntualidad y organización"
Ventajas: "Compañia perfecta, todo ok"
Desventajas: "Todo ok"
Ventajas: "Buena compañía."
Desventajas: "Todo ok."
Ventajas: "Seats were comfortable."
Desventajas: "Worst ground staff in Abu Dhabi and in LA. Will never fly them again. Were very unhelpful when boarding the flight in Abu Dhabi. In fact they encouraged us to not board and take another flight the next day!!! Worst flying experience ever. Will never fly them again!!!"
Ventajas: "Muy amable el personal, asientos cómodos (además viajé en un vuelo casi vacío con lo cual pude disfrutar de mayor comodidad). La comida estaba riquísima y bien presentada. El vuelo, si bien salió 10minutos demorado, llegó antes de lo previsto."
Desventajas: "Me obligaron a despachar un carry on, por tener 1kg de exceso de peso. La salida fue vía autobús con un trayecto bastante prolongado y con espera"
Desventajas: "Same issues as my trip to Chicago, but this was a shorter duration so issues not as problematic"
Ventajas: "Smooth ride"
Desventajas: "The food wasn't great specially the breakfast vegetarian option . The staff should be more friendly and the options have a long layover"
Ventajas: "I wish I could remember the fight attendant’s name - she was probably the best flight attendant I’ve ever had"
Desventajas: "Plane was very crowded as compared to the A380 I flew over on. also the meal services on the Trip over was much better than this return flight"
Ventajas: "The service was excellent overall"
Ventajas: "Only I like the cabin crew. They were very nice and very friendly. This is the only thing I like about the Etihad Airways."
Desventajas: "More than 9 hour stay with no hotel & no food voucher before 16 hours flight . When I requested the customer service person he was very rude and with very bad attitude even the person was behind me he said the same thing. The food was very bad taste during the flight,coffee and tea had a very bad taste. Orange juice taste very bad too. No personal kit was given during the flight. Over all very bad experience. Please coney my comments to Etihad Airways."
Ventajas: "Crews were great"
Desventajas: "1. Ground staff was rude to me. Didnt help me to print a boarding pass of my connecting flight 2. The window seat’s space in the first row was quite narrower than others"
Desventajas: "The staff at the Abu Dhabi airport."
Ventajas: "The direct flight availability and price for a short notice."
Ventajas: "Everything was geeat!"
Ventajas: "Crew was lovely."
Desventajas: "Business class seat uncomfortable when made into bed. Crew appeared tired and overworked as time went by became inattentive Chaotic boarding and no information given about difficulties they were having. Lacking in food variety and minimal entertainment variety."
Ventajas: "very nice but long hours"
Ventajas: "El vuelo ha sido perfecto.Tanto la hora de salida como la llegada y el personal muy atento."
Desventajas: "Todo muy bien, excepto que el aire lo ponen demasiado frío por la noche. En cuanto al entretenimiento, sería aconsejable pusieran más películas traducidas al español, ya que es un vuelo que viene regularmente hasta Madrid."
Ventajas: "El vuelo en general ha sido muy bueno."
Desventajas: "Deberían poner más películas traducidas al español."
Ventajas: "The flight from AMM to Abu Dhabi was excellent. Movie selection was excellent. Everything was excellent. The flight from Abu Dhabi to Muscat was so so. It might be due to the short duration."
Desventajas: "Movie selection, sound system, seat and window shades on the Jordan to Abu Dhabi flight."
Ventajas: "Nothing special"
Desventajas: "food and service."
Ventajas: "US immigeation at abudhabi is helpful and reduces delay at lax"
Desventajas: "Shorter transit times and seats are not comfortable for the long duration flight. Served limited meals for 16 hrs journey."
Ventajas: "everything else was fine"
Desventajas: "vv disappointing and frustrating at Ahmedabad airport while checking in . i was carrying the same hand bag that i had carried on my trip to india ,so how did that same hand bag cause a problem while coming back .they gave me very hard time regarding that bag .please look into the matter they forced me to break the wheels of my bag so it fits in that stupid cage . otherwise they were insisting that i buy a bag from the airport which i think is illegal"
Ventajas: "Very friendly crew and top of the line service and treatment! Excellent customer service."
Ventajas: "I am extremely thankful for the service of ETIHAD Airline crew for their service. It was my very first time flying Etihad Airways and I was wearing a knee brace due t an injury yet the crew was able to accommodate me to a seat that had more leg room. Kudos to the staff and the airline crew for the great job they have done."
Desventajas: "Lost baggage at LA after deboarding no body guide from where to collect baggage where to go all mismanaged"
Ventajas: "overall service was good."
Desventajas: "as an American, with LAX as my home airport, it was unfortunate that we were not told of where our baggage claim was. We arrived in the International terminal, however, our bags arrived in terminal 4 (American). I feel for the foreign traveler in this instance. A quick update to travelers before disembarking of the plane as to the location of where their luggage would be found would be nice."
Ventajas: "I like the Dreamliner , professional crew , on time boarding , takeoff and landing , respect to holy Ramadan regarding the way meals were distributed"
Desventajas: "Nothing honestly."
Ventajas: "What I liked? 1. Flight was early! 2. Customs and Immigrations were completed at Abu Dhabi, so no waiting in long lines at Los Angeles 3. Good customer service in flight"
Desventajas: "No wheelchair assistance at Los Angeles airport :("
Desventajas: "The flight tickets from AUH to LAX were changed in the middle of the flight from HYD to AUH. This caused lot of travel and pain for my in-laws."
Desventajas: "So tight and noise , and i think this kind of chairs not comfortable for long distances, mean while other airline's can provide me the same price maybe little bit more but comfortable and better amenities"
Desventajas: "Luggage claim process"
Ventajas: "Loved the entertainment center, movie selections, blanket and neck pillow. The bathroom was large, clean, and cabin staff was good but not passionate."
Desventajas: "The food selection was not that great and everything I had tasted like plastic and microwaved cardboard."
Ventajas: "Fabulosa la cámara en el frente del avión"
Desventajas: "No daban mantas, ni a excepción de las pocas personas que sufrían del frío del aire acondicionado"
Desventajas: "Food selection.in the morning, you don't want to eat dinner food. Should be breakfast."
Ventajas: "The crew was helpful and respectful I liked the entertainment and everything the sleeping kit and blankets they provided"
Desventajas: "I would've liked less condimented food options The plane was delayed for an hour and they didn't acknowledge it or apologize"
Ventajas: "In-flight service and entertainment."
Desventajas: "The layover at Abu Dhabi airport was too small and we had to literally run through security check, US pre-clearance to get onto our flight."
Desventajas: "Too uncomfortable seats as well as cleanliness and food can be improved with quantity and quality. Seats at the end of the plane always falls short of choice of food."
Ventajas: "Hospitable crew... great service. Food quality not good"
Ventajas: "Food is good."
Desventajas: "For US flights checking at the US immigration is very unorganized by AUG crew. No good communication for long overlay passengers."
Ventajas: "The seats reclined in a better way giving more room. Crew were very happy, engaging and helpful to the Extra Mile when it came to kids and the older passengers. Always polite too."
Ventajas: "only the food i like."
Desventajas: "there is no service when i was fly los angeles to abu dhabi the guy name muhammad threat me many time for food he made mistake on my food and top on that he was threating me i hope some one in this air line take care of this but i'm not sure any one going to care for this and he was saying he is supervisor."
Desventajas: "Total lack of ownership or accountability as we booked through Jet Airways, despite it being a partner airline. I highly recommend never boring any trip that involves both Jet and Etihad. They are not partners and suffer from lack of communication or processes to manage any issues, just pass the buck. Awful experience."
Ventajas: "The crew was attentive and genuinely friendly / helpful."
Desventajas: "Many passengers were rude, standing in the aisle near the entry to the restroom / galley area. The crew repeatedly asked them to sit and they would sometimes ignore then outright and other times sit for a short while only to get up once again. For me the seat cushion was a bit hard for such a long flight."
Desventajas: "Some of the crew was unfriendly and rude, this was a 15 hour flight and it was pretty miserable. There were not enough movies to keep us entertained for the whole flight, and this was one of 3 flights I took on this airline."
Ventajas: "Boarding elayed by almost an hour. Not a nice experience for anyone"
Desventajas: "overall flight experience was good"
Ventajas: "The boarding process was seamless"
Desventajas: "The fact that my screen did not work and i could not sleep on the flight. It was very painful and nothing was done"
Ventajas: "The staff on board was very friendly, warm."
Desventajas: "The bathrooms could have been cleaner. Staff does not show up at all on the staff call button."
Ventajas: "Crew was okay and seats were comfortable"
Desventajas: "Food and boarding"
Desventajas: "Change the food which was tasteless and was only bread."
Ventajas: "Very limited (basically 2 times) food were provided over 16:40 hrs flying time. Kids were hungry. No tea/coffee were provided. After distributing warm clothes, we got food almost one hour later."
Desventajas: "They should add one more meal and drinks more frequently."
Ventajas: "The boarding process was efficient. The crew were friendly and professional."
Desventajas: "The Entertainment system broke down 3 times during the flight."
Desventajas: "Earlier notice of the 1 hr delay, compensation of the delay, onboard entertainment,"
Ventajas: "Crew is great"
Desventajas: "Transport through buses to planes sucks big time. They know it. Not sure it'll change anytime soon."
Ventajas: "The crew is amazingly kind. The seats on the flight have a good amount of recline and the entertainment system is good, though you can't turn off Arabic subtitles."
Desventajas: "I would not recommend flying through Jeddah. Any time there is terrible. The airport is not equipped to handle the volume. There is only one restroom for 3000 people, no seats. An attendant was using the bidet hose from the pit toilet to spray down the floors and the entire bathroom was wet."
Ventajas: "The crew is amazing and flight is fine. There was a meal service on the 2 hour flight."
Desventajas: "The Jeddah airport is horrible. 3000 people, one filthy bathroom, not nearly enough seats in the small gate areas."
Ventajas: "Entire flight was excellent crew very helpful. We had great experience definitely will recommend"
Desventajas: "Just great and pleasant"
Ventajas: "The food was not up to the mark. The sandwich was not good. Even the juice was not kept in the cooler felt it was bad. TV was not working Food tray was flakey."
Ventajas: "Food seat comfort"
Desventajas: "My profile says vegetarian and I didn’t get a vegetarian meal! I was extremely disappointed because I was very hungry and was given a meal with meat! Please have extra vegetarian meals! Manager was told and did nothing to make it right. That was very disappointing"
Desventajas: "Our baggage left in Jeddah , flight delayed 3 hours because of uncertain reason for us"
Desventajas: "Perderemos el vuelo de dubai a Los Ángeles por que el avión empezó a salir humo y no quieren hacernos cambio la aerolínea ellos el vuelo tendremos que pagará nuevo vuelo u mas dinero pésimo servicio de saudia"
Desventajas: "I was not permitted to board at check-in since this booking had a domestic transfer and a visa was required. I would not have chosen this ticket if that was clear in advance. I was told at check-in that my only option was to make an expensive last minute change to the ticket."
Desventajas: "The seats are very tight and so small"
Ventajas: "The flight attendants were very helpful."
Desventajas: "This flight was delayed 4 hours due to "technical problems", which is understandable, however, during those 4 hours the passengers had no information. The flight information on the screens would say "go to gate", "last call", etc, several times, but they weren't boarding, they didn't even have a gate assigned to them! Passengers just stood around confused for many hours. This at Jeddah's King Abdulaziz Airport, by far the worst airport I have ever been at in the world."
Ventajas: "I do not recommend anyone to use it."
Desventajas: "Airlines Airport Employees are unprofessional, rude and untrained. Some passengers were allowed inside the plane to place their own bare feet on the plan walls, others slept on the floor!! Never saw anything like that...Saudis passengers hygiene were awful, smelly feet and strong body odour!!"
Ventajas: "Staff Food Boarding"
Desventajas: "Entertainent system"
Desventajas: "Lost my luggage"
Ventajas: "Everything excellent"
Desventajas: "Only the thing which is not comfortable is there no comfortable area in Jedda Airport while we are waiting (Lon over time ) if they allow to us to entrer our terminal is better thank you"
Ventajas: "The crew was very helpful"
Desventajas: "The flight was on time"
Desventajas: "No entertainment on board"
Ventajas: "Los asientos son espaciosos, el avión, un Dreamliner bastante cómodo. El personal se esfuerza para que el viaje sea comodo. Se supone que en verano abre el nuevo terminal de Jeddah que hará la estancia en el aeropuerto más agradable"
Desventajas: "Comida muy básica. Se esperaba una comida antes de aterrizar, además habíamos llegado con una hora de retraso. Servicio de cabina muy básico. No sirven aperitivos ni alcohol El aeropuerto de Jeddah actualmente no está preparado para la recepción del volumen de pasajeros ni para acomodar escalas largas"
Ventajas: "On time, very nice crew and good entertainment!"
Desventajas: "Taking the bus to board the plane is not convenient"
Ventajas: "Excellent very happy"
Desventajas: "Security not organized took a long time"
Ventajas: "Seat was broken and food was not good"
Desventajas: "Food and sear"
Ventajas: "Boarding on time"
Ventajas: "Service is excellent"
Ventajas: "movies food service"
Ventajas: "The seats were bigger than average."
Desventajas: "Security check at entrance leading to delay over 2 hrs"
Ventajas: "Excellent flight and service. Best value for business class"
Ventajas: "It was much better than the Washington flight"
Desventajas: "My flight has been canceled no one told me"
Desventajas: "Jeddah airport"
Ventajas: "The food"
Desventajas: "Dirty rest room few houres before landing"
Ventajas: "Boarding and crew"
Desventajas: "I was travelling business class and they managed to loose my luggage!!! Moreover, they do not have a delivery service for the lost luggage, you have to drive all the way to the airport. In Lebanon that is not easy or cheap and is highly time consuming! No one even calls to apologize or suggest a proper compensation! The entertainment system does not work properly, seats are not very clean and the food is tasteless."
Desventajas: "I NEVER write reviews but HORRIBLE SERVICE HORRIBLE CREW overall would NOT recommend."
Desventajas: "The special security screening needed for US bound flight boarding started about 45 minutes the international flight, that's the time when other operators normally start boarding. The entertainment system on a 16+ hour flight did not work for me so I was bored to death."
Ventajas: "Nothing was good about this flight"
Desventajas: "The flight was delayed to next day. It was a mess"
Desventajas: "I hated the airport in Jeddah"
Ventajas: "Security measures is ridiculous, too much. Air port is crowded. No place to sit down. Airport is Not very organized"
Desventajas: "We took off our shoes twice"
Ventajas: "The check-in staff were nice and accommodating. For a short flight we did get a box lunch which was filling."
Desventajas: "The plane has seen better days, paint was pealing off some places. The chairs were ok. The flight crew seemed annoyed at everyone."
Ventajas: "Leave gate on time"
Ventajas: "Easy access to my trip check in online"
Desventajas: "Advance airport recommendations"