Ventajas: "The dreamliner from JFK to China was a real pleasure the plane and crew were excellent food not really to my liking but ok,"
Ventajas: "The crew was amazing and food was good."
Ventajas: "Crew very helpful in helping me make my connection in Guangzhou when our flight was late."
Desventajas: "Dingy waiting area separated from terminal. Boarding is random once it starts. Food was like 1980s airplane food."
Ventajas: "La comida"
Desventajas: "La comodidad"
Ventajas: "La comida estaba muy rica"
Desventajas: "Los asientos son bastante incómodos, especialmente para un vuelo transatlántico"
Ventajas: "Great crews, food was okay, overall pretty good. Definitely will travel again"
Desventajas: "Choice of entertainment and food could be been better."
Ventajas: "El servicio muu bueno, al igual.que la.comidad y la variefad de peliculas"
Ventajas: "La atenccion"
Desventajas: "Más películas en espańol"
Ventajas: "Crew seemed nice, helpful."
Desventajas: "It's a budget flight so can't expect much, yet aircraft was small cold and not comfortable for such long internatianal flight"
Ventajas: "I was really impressed with the care and attention given to us by the crew. This was a very comfortable flight and I am looking forward to flying with China Southern many more times"
Desventajas: "There could be more diversity in the entertainment"
Desventajas: "Se retraso 50 minutos y perdi una cita importante en bangkok"
Desventajas: "Online checkin didnt work, long disorganized lines, delayed flight, bag lost"
Ventajas: "Limpieza del avión y la buena atención del personal abordo. El espacio el clase turista es bueno."
Desventajas: "Abrieron los mostradores para check in sólo dos horas y media antes del vuelo lo que hizo que mucha gente que habíamos llegado desde 3hrs antes tuviéramos que esperar al menos 30 mins para ser atendidos. Obviamente la gente que llegó después tuvo que esperar aún más."
Ventajas: "Limpieza y buen servicio del personal de la aerolínea"
Desventajas: "Habian muchos latinos, y el centro de entretenimiento no tenia nada de español."
Desventajas: "no me gusto que no incluyeran el lenguaje de español para subtitulos en las peliculas por lo menos."
Ventajas: "Excellent Service by Crew Members."
Desventajas: "Thai film shown in Centralized Front Monitor was not popular."
Ventajas: "China Southern is just a good solid team their people are nice and the planes are clean and proper."
Desventajas: "i don't think they gave us breakfast, which would have been nice, given that upon arrival there's a tough visa ordeal to go through."
Ventajas: "Food, entertainment, solid"
Desventajas: "Flight got rerouted to Chicago because of snow. Airline abandoned us for almost 10 hours. No one knew where to go, what to do. That part was horrible after a 15 hour flight."
Ventajas: "Never flown this airline or even come to this part of the world before this trip so had no expectations. But the flight crew was super helpful, courteous, food was good, and flight was pleasant with good entertainment."
Desventajas: "They didn’t have sparkling water!"
Desventajas: "El mal trato de las azafatas"
Ventajas: "La comodidad del avión y la puntualidad"
Desventajas: "Las azafatas son un poco groseras."
Ventajas: "Leg room, food, many opportunities for drinks throughout flight"
Ventajas: "Missed this flight because of weather delays. Ticketing agents were helpful and friendly as they found alternative flights for our party."
Ventajas: "Food and service are excellent. Hotel provided by airline is luxurious and favorable."
Ventajas: "At least serve food during the flight"
Desventajas: "Passengers go out n change plane at the middle of the runway, no tube. We got delayed both ways and the China airport is so pack and very noisy."
Ventajas: "Not much to like after being delayed."
Desventajas: "Both my flights were delayed. In the end arrived at my destination at 3:30 am when I was originally scheduled to arrive at midnight."
Desventajas: "Their website is very bad and I couldn't reserve a seat and couldn't select meal type. At the ticket counter they didn't ask for anything just issued the tickets. The food was bad."
Ventajas: "on time departure and arrival"
Desventajas: "unappetizing meals"
Ventajas: "Super great customer service, friendly and accommodating."
Desventajas: "Hard seats...could be made more comfortable"
Ventajas: "Crew was very kind, the vegetarian option was nice to have. The entertainment options were pretty good as well for a small puddle jump. Plenty of room for checked baggage."
Desventajas: "The seats were a bit of a squeeze, and the food itself was pretty terrible. The entertainment screen did not work on my seat (was pretty clearly being operated by someone else). Contacting them before the flight was extremely difficult."
Desventajas: "The flight itinerary from kayak did not show departure terminal so I nearly missed flight. That is a serious flaw in your system so it is unlikely I will use kayak to book flights again. For your information I personally fly over 100000 miles a year. My company spends $60 to $70k per year so I know what good service is. Your service provides cheap flights but little else."
Ventajas: "It was a very comfortable flight, and the staff were very accommodating."
Ventajas: "Flight was fast & good service by flight attendants."
Desventajas: "Food served was mediocre."
Ventajas: "The only positive thing was that the flight was on time."
Desventajas: "Cabin crew was largely absent. The seats were small and there was no legroom. The food was mediocre, but edible. Alcoholic drinks were limited to a red wine, a white wine, and beer, none of which were good.The bathrooms were quite dirty, though that is more a reflection of the passengers than of the crew."
Ventajas: "Counter staff at JFK was exceptional for our check-in. The crew was very attentive and accomodating. Providing any amount of beverages we asked for as well as adjusting cabin temperature and providing with extra blankets. Nice selection on entertainment system with no hassles to make It work. Always smiling. Constantly cleaning up trash and the bathrooms. One of my most enjoyable long distant flights ever!"
Desventajas: "Seats were narrow."
Ventajas: "Short layover."
Desventajas: "Late departure. Cramped seating. Deplamed onto buses at Guansshou instead of docking at a terminal."
Desventajas: "Food is very bad. At dinner they only have one choice when coming to my row. Told us they are running out choice."
Desventajas: "The WORSE check in service EVER./ Rude, arrogant and ignorant."
Desventajas: "No usb charging cord. Other than that; it's great."
Ventajas: "The food was good and the airline attendant was kind enough to give me a window seat"
Desventajas: "The fact that I had to recheck my luggage multiple times with no instruction was annoying and uncalled for. That and going thru way to many security checks in China even though I was connecting flights. Taking a flight to Wuhan to get off plane go thru customs then getting back on plane when I already did that was absurd."
Ventajas: "The food was good, good choices in movies and comfortable but take your eye pillow and earplugs to sleep because the lights on the cabin will come on when serving food and wake you if you are sleeping."
Ventajas: "Okay, short flight."
Desventajas: "I did not have a complete ticket until approximately 24-hours before departure and only after I called Airfare.com literally for weeks, and then finally told them I wanted to cancel. Then all legs of the trip were suddenly booked, but seats were not confirmed. I was charged a $450 cancellation fee despite the fact that they did not do their job because I was unable to trust anything they were doing, and subsequently booked my flight direct through Delta. Please keep in mind I purchased the ticket on July 3, 2016 and Airfare.com was unable to provide me a complete ticket until the night of August 16, 2016 with a August 17, 2016 departure date to China! I can honestly say this was the worst travel booking experience I've ever had."
Ventajas: "Muslim food, crew help and care, pilot professional"
Desventajas: "Hot flight A/C not cooling enough only when landed and about to leave the plane it worked very well !!! Also TV entertainment was very boaring"