Ventajas: "Price, leg room, three choices of meal, excellent transit lounge at incheon airpirt"
Desventajas: "Wider range of films"
Ventajas: "Excellent crew helping calm my anxious children."
Ventajas: "Crews are always super well trained."
Desventajas: "Between continental flight need more movies, in my perspective"
Ventajas: "They are always friendly and comfortable seating"
Ventajas: "Everything, from boarding to departure, the service is excellent! The staff was attentive and very welcoming. Spending a few hours reminded me why I fell in love with SK in the first place."
Desventajas: "Food selection was ehhh. Selection and quality of food flying into SK was a lot better."
Ventajas: "Would appreciate if they can provide a list of possible menus to choose for the meals. Consistencies on bagage claim info, and changes in boarding gates."
Desventajas: "Inconsistencies, on my way back to montreal from the philippines, i was informed that baggage would be claimed directly to final port of destination but didnt, when i arrived at toronto i had to take my bagage and drop it off again, although my next flight would be with west jet airlines, korean air was not able to communicate well with their airline partners as to bagage claim and changes in boarding gates."
Ventajas: "The staff was extremely pleasant and helpful. My wife broke her foot, so they took care of us very well."
Desventajas: "The planes are old. The space is tight, especially if you have long legs."
Ventajas: "Such good service with Korean Airlines. We even got a free upgrade to exit row seats just by getting to the airport a little early."
Desventajas: "Overnight flight is brutal. But that can't be helped."
Ventajas: "Great service, economy legroom"
Ventajas: "The toilet is not really good.It Is smelly"
Desventajas: "Your crew is so beautiful and very nice.Your services is Excellent i loved your Air line."
Ventajas: "Crew service"
Desventajas: "Food quality was ok."
Ventajas: "very attentive staff clean, comfortable plane with leg room"
Ventajas: "The staff was courteous and kind"
Desventajas: "My luggage took over an hour and my 1 bag was covered in a sticky mess that looked like eggs!!! It was gross and they wanted me to fill out a complaint form. That is just unsanitary!!! No form is going to fix that!"
Ventajas: "First Korean dish was good."
Desventajas: "The pasta was the worst meal ever."
Ventajas: "Excellent service and delicious food and clean."
Desventajas: "No wifi on board. Not many movies."
Ventajas: "Friendly staff, good food, comfortable length seats. Deplanijng and boarding was fast."
Ventajas: "The crew are very good."
Desventajas: "Entertainment musically restricted."
Ventajas: "Service, friendliness"
Ventajas: "Anonymous i really appreciate getting a meal on the plane i love all the food yummy, ilike the cleanlines for korea air ,and good customer service,"
Ventajas: "Boarding orderly"
Desventajas: "Cold food"
Ventajas: "Cool; collected; patient; helpful; calm; respectful; overall, people doing their best for their customers."
Ventajas: "With three little kids it was nice to be able to load early"
Ventajas: "The staff are very friendly and helpful."
Desventajas: "Although I had already checked in on line and had a boarding pass, I stood in line for ninety minutes at Incheon just to self-drop a bag. That's just not acceptable. I'd avoid Incheon and Korea Air for future flights for this reason."
Ventajas: "Good service. All attendants and crews were nice and friendly."
Desventajas: "The leg rooms and too small seat when compared with the picture online. The entertainment didn't have many choices."
Ventajas: "Great leg room and wonderful flight staff. Coffee was excellent."
Desventajas: "Movie selection too limited and the same movies were offered on the return flight. The smell of sesame oil was a bit overpowering on the flight due to food choices offered. Additionally, an American/European style breakfast option would have been nice. We were offered two meals on our 14 hour overnight flight and both consisted of what we would consider to be dinner or lunch options."
Ventajas: "Didn't have any problems and the attendants were always helpful. Nice big screens to watch movies."
Desventajas: "One attendant, a Korean guy, was a bit strange. Told him I lived in Korea and didn't need the arrival card, but he insisted I take it. Ooooooookkkkkkkk...???"
Ventajas: "The flight was comfortable and on time. Nice seats, and the staff was very helpful and kind. Overall great experience with Korean Air. I definitely will be using their services again in the future."
Desventajas: "The food was not the best in my opinion, but it was hot."
Ventajas: "Clean rest rooms Friendly attendants comfortable leg room"
Desventajas: "Very limited entertainment options for such a long flight, IAD to Seoul"
Ventajas: "Service was very good"
Desventajas: "The food was marginal and they have a very poor selection of movies ( Korean and all other movies)"
Ventajas: "Over all customer service."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Food was good but breakfast omelet was barely warm."
Desventajas: "Need more room on such a long flight. Also, more movies and TV episodes."
Ventajas: "the airhostesses"
Desventajas: "Special meal options really bad. All vegetarian meal preferences including lacto-ovo-vegetarian are treated same as vegan, which is dumb."
Ventajas: "GOOD SERVICE."
Ventajas: "Friendly crew members, great food, and lots of entertainment choices"
Ventajas: "The size of the overhead storage was great. The crew was professional and pleasant The entertainment provided lots of movies, games and concerts. The skymap and outside camera provided a view that I was not use too."
Desventajas: "its a long flight so its difficult to know if it could have been more comfortable. There was always a line for the bathroom."
Ventajas: "Everything was great. The only suggestion I would like to make on another topic is the cost of an extra luggage. Compared to another airline I use (Eva Air), I find the Korean Air extra luggage cost much higher."
Ventajas: "Flight attendants are very kind; food and drink was enjoyable."
Ventajas: "The entertaiment choices were very good on such a short flight."
Desventajas: "Seat was so cramp to the point of suffering."
Ventajas: "The crew went above and beyond."
Ventajas: "Food was great"
Desventajas: "Headphone jack in seat didn't work correctly"
Ventajas: "The economy seats were very comfortable with lots leg room in every row. The entertainment screens were nice with lots of selections. The attendants were very nice and helpful."
Desventajas: "The food could be better spaced out and offer ask me more variety."
Ventajas: "Wine and beer were not offered until requested - and wine was only available in small glass, not in a small bottle as on United flights."
Ventajas: "Comfortable flight and crew were all very friendly and accommodating."