Ventajas: "Crew was amazing"
Desventajas: "Seats was kinda uncomfortable. Leather seats would be great"
Ventajas: "Super friendly and accommodating flight attendants. Nice touch with free snacks onboard."
Desventajas: "Seats get very uncomfortable over time. More leg room."
Ventajas: "Crew was great and economy seats have above average legroom."
Desventajas: "Bathrooms could have been cleaned up a bit."
Desventajas: "Being notified in advance that the flight was going to be delayed 40 minutes instead of waiting until the scheduled boarding time to say there was a delay and the delay time was undetermined."
Ventajas: "The entertainment"
Desventajas: "More food selection like vegetarian"
Ventajas: "The staff was extremely pleasant and helpful. My wife broke her foot, so they took care of us very well."
Desventajas: "The planes are old. The space is tight, especially if you have long legs."
Ventajas: "Great customer service on the plane and in person."
Desventajas: "Very long trip."
Ventajas: "Service and food was good."
Ventajas: "The flight attendants were very attentive, I just thought it was weird that they aren’t allowed to take pictures? That was the only strange thing. Overall one of the best experiences with an airline compared to most. Probably because of the unlimited tasty beverages ;)"
Desventajas: "Strange that flight attendants can’t take pictures like stated above. And the video games are horribly outdated!"
Desventajas: "Little leg room on shorter flights/smaller aircrafts."
Ventajas: "Considerate and attentive airline staff, clean facilities, great entertainment. Couldn’t ask for a better flight experience!"
Ventajas: "Again the crew was pleasant."
Desventajas: "The 747-400 flight had some metal box mounted on the floor under the seat in front of me. I have a bad left hip and was in pain the whole flight because all I could do is keep my left leg in one position. If these boxes are necessary then get those seats more space so it will not be a problem. Put new Monitor screens into the seats."
Ventajas: "I have flown a great many long haul flights and this airline is right up there in the top ranks. Excellent flight crew and comfortable seats."
Ventajas: "Smooth boarding"
Desventajas: "Being seated in the back Luggages coming in last when my friends who travelled with us got theirs way way ahead of us"
Ventajas: "Cabins were spotless, restrooms kept clean, attendants always pleasant and food excellent"
Desventajas: "Too much material in seatback pockets, couldn’t store anything"
Desventajas: "Crew's English skills could be better. No wifi or other connectivity options on a 13 hr flight."
Ventajas: "Superb courtesy and attention."
Ventajas: "Food, service"
Ventajas: "For some reason the crew seemed more attentive and maybe fresher coming back from ICN than going to ICN"
Desventajas: "The only problem was the long layover"
Ventajas: "Boarding orderly"
Desventajas: "Cold food"
Ventajas: "The plane was clean and the staff was great."
Desventajas: "Staff were oddly unfriendly and I was awakened twice"
Ventajas: "Landed safe"
Desventajas: "2 hours on tarmac waiting....terrible. Didn't eat the food"
Ventajas: "Korean Air staff friendly, accommodating. Meal choices were always chicken, beef or cream pasta."
Ventajas: "Politeness, cleanliness and food."
Ventajas: "They gave an actual snack, yay!"
Ventajas: "Flight that was not sold out!"
Desventajas: "Delayed takeoff again"
Ventajas: "Light flight, extra space."
Desventajas: "One of the luggage wheels is broken. No ground personal in the airport to take care of the matter. Called and eMailed the claim. However, KAL refuses to look into the matter."
Ventajas: "Compared to U.S. carriers, except for Hawaiian Air, Korean Air has been very reliable and quite enjoyable over the years. Meals are quite good for contracted airline food, and attendants are typically very friendly."
Desventajas: "Seats on any airline are always a bit tight unless you pay for an upgrade. The music variety could have featured a few more American artists."
Ventajas: "I liked the spacious seating, up to date entertainment and snacks, plus food even though a short flight. I found the male stewards on this flight a lot more helpful I'm not saying the women weren't as well. Gender balance is good. Overall everytime I have flown Korean Air the service has been exceptionally pleasant and I feel confident and safe. Knock on wood I hope they keep striving for excellence and not lose it along the way like so many other airlines over the years."
Desventajas: "The constant interruptions of messages while watching movies. All the lights along the ceiling of the plane seem to be a lot brighter on day and night flights. Softer lighting be a little bit more comforting to the eyes, besides don't each seat have its own light source if extra lighting is needed!"
Ventajas: "Korean air is wonderful. They maintain high standards of professionalism and friendly service that are sadly lost by American airlines. This sets them in high favor above the rest. Thank you!"
Desventajas: "I would like to see more vegetarian meal options as well as possible ways to reduce paper waste and make a more positive impact on the environment."
Ventajas: "By far the best airline i have ever travelled on"
Desventajas: "The service, quality of airport and new aircraft"
Ventajas: "The food"
Desventajas: "Economy seating was tight"
Ventajas: "Great service, kind service, food was better than expected, and they allowed you to stand in the back to stretch your legs. This was helpful for the 13 hour flight to not be trapped sitting!"
Ventajas: "GOOD SERVICE WITH KIND KOREAN AIR CREW"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "The food was good, and there were enough different types of entertainment that made the long flight easy to get through. The crew members are also really nice. I also love that they give you slippers and a toothbrushort and paste. I also like the lotion that is provided in the bathroom!"
Desventajas: "The seats are small."
Ventajas: "It was better than expected. A wide selection of in flight entertainment to help pass time. I'd give it a 5 if I were in first class."
Desventajas: "I'm a big person so the seats are not comfortable for sleeping during flights. Also, the Korean crew is usually excellent so I was surprised the crew on this flight was only average."
Ventajas: "Attentive service from flight staff 2 meal service each way in economy"
Ventajas: "Smooth flight"
Desventajas: "Food was not that good. poor film selections."
Ventajas: "same as above"
Desventajas: "long wait for our baggage to be released to the conveyors after we had arrived"
Ventajas: "GOOD SERVICE."
Ventajas: "The captain told us about the landmarks along the flight."
Ventajas: "Flight attendants were on point! Great service with other luxuries such as a USB charge port!"
Desventajas: "The flight was to short to enjoy."
Ventajas: "I really appreciated getting a meal on the plane despite the short two hour flight. I've always liked flying Korean Air due to their cleanliness, presentable flight attendants and good customer service."
Desventajas: "The only thing I seemed to have a problem with was the volume and clearness that came out of my headphones. Although the headphones were provided by the airlines, the volume came out a little unclear and kind of scratchy. Other than that, everything was great."
Ventajas: "This was my first trip abroad and Korean Air made it extremely enjoyable! I greatly enjoyed the pillow, blanket, overall hospitality, the continuous offers of food, snacks, and drinks. The planes were very nice and didn't seem over crowded. Ticket and baggage clerks were amazing!"
Desventajas: "Can't think of one think that I didn't like."
Ventajas: "I liked the flight entertainment and the food, generally. I found some staff members extremely friendly and others less so."