Encuentra vuelos baratos de Madrid a Londres-Heathrow

Ventajas: Very professional, respectful and efficient people. I am impressed by their kindness, always smiling while talking to the passengers.

Desventajas: Flight delayed & on a 2+ hr flight you don’t give anything free to drink. What a sorry airline. Not even human.

Desventajas: No drink service offered -- crew simply passed by uninterested, and no attempt whatsoever to make any announcements in Spanish -- this on a flight from MAD to LHR. Pitiful.

Ventajas: Arrived safely at my destination.

Desventajas: I was offered free tap water. No way to treat passengers.

Ventajas: Flight was safe, aircraft was clean and luckily with enough room under the seat to store carry on bag

Desventajas: The fact that all the passengers boarding in "group 3" were forced to check in their carry-on bags if they did not fit under the seat; and retrieve those at the baggage claim area (not right after exiting the airplane) In my case I was able to store my carryon under the seat in front of me after pleading to the crew and gate members to let me try because of my connecting flights. There is no complimentary food service, even water is charged.

Ventajas: NA

Desventajas: Don’t delay flights that messed my return

Ventajas: They took invalid information from my travel records which resulted in my passport from 2006 being on my ticket for 2017. Aside from not helping me getting on the plane, and or another connection, they proceeded to tell me after the fiasco that they are in no way elligble to refund anyone and are a 3rd party, therefore not liable. $700 and its not there fault. They just pushed all the paperwork

Desventajas: The fact that no one in this company is liable or helpful in tge slightest after they have your money

Ventajas: Crew was nice and I had a great flight with Iberia on my flight from Chicago to Madrid

Desventajas: I am 6 feet 180 pounds and I had absolutely no legroom was completely stuck in my seat can’t believe that a tourist class seat is this small with no legroom

Ventajas: Bigger plane than I was expecting. Had I known that I would have upgraded to a better seat. I was just expecting a tiny puddle jumper so this was a nice surprise. Crew were nice, offered food/drinks but I didn't want to buy any.

Desventajas: The plane had inseat screens but they said that licensing agreements prevented them from offering any video, games or news selections on a 2.5hr flight. The Pilot said he would turn on the in-flight navigator but it never did work, so I'm not sure what happened there. No internet connection in their fleet yet either. Clearly, this is a first world problem and I would still fly BA. But it's also 2017 and these features aren't "new"; I remember having in-flight entertainment back in the early 2000's on Delta flights in the US, so I'm not sure why it's taking more premium airlines so long to catch up.

Ventajas: Food and crew were alright

Desventajas: No power outlet in a 12-h flight

Desventajas: Boarding process could be improved a little. In general boarding, passengers seated in the back of the plane should board first to avoid clogging in the aisle.

Ventajas: Ground crew very responsive to needs

Desventajas: non existing beverage service on a two and one half hour flight :(

Desventajas: Boarding process could be improved a little. In general boarding, passengers seated in the back of the plane should board first to avoid clogging in the aisle.

Ventajas: I thouht that the seats were comfortable. When we boarded the Madrid to London flight, we were surprised to find that the aisle seats that we had paid extra to book had been changed, and although my husband had an aisle seat, I did not. On the longer flight from London to Seattle , we did both have aisle seats, which was important to both of us. We get up more frequently than many people to use the bathroom.

Desventajas: There were a couple of women who were very cold, and there were no crew members in economy class who could speak Spanish who could respond to them appropriately to them. The attendants just kept saying, sorry, I don't speak Spanish. This seemed very surprising to me, as the flight connected a Spanish- speaking country to London!

Ventajas: Seats were great

Desventajas: No free entertainment

Desventajas: You never gave me the opportunity to pick my seat and I was given a window seat over and back with 2 fat pigs next to me. What the hell were you thinking. You baggage personnel stole the gifts We purchased for our grandchildren in the Baltimore airport terminal baggage area. Where was TSA security?

Ventajas: Food and crew were alright

Desventajas: No power outlet in a 12-h flight

Ventajas: Seats were great

Desventajas: No free entertainment

Desventajas: British air wouldn’t let me carry on OR check my guitar, so I was forced to give it to a homeless man at the Madrid airport in order to make my flight. FlyUs was no help at all, neither were BA, AA, or Iberia. Worst travel experience of my life and I’ve traveled the globe with guitars. Luckily it was an inexpensive instrument.

Ventajas: el servicio de las aeromozas, súper amables

Desventajas: el avión se veía descuidado