Todo excelente y servicio de primera.
Distancia entre pasajeros muy buena con asientos libres entre cada dos. El entretenimiento a bordo nulo. Accesos wifi pero de pago. Toda la comida de pago.
Ventajas: "Lo que me gustó que ma tripulación abrió la puerta trasera para que bajaremos xq estaba muy lleno"
Ventajas: "Vuelo cómodo. Espacio entre sillas suficiente se agradece"
Desventajas: "El premio del tíquets alto."
Desventajas: "Late departure. No roof during queuing for loading and rain..."
Ventajas: "Good value for money. Just about on time, 8 minutes late only. Boarding was very fast. Coffee serves for free."
Desventajas: "Obviously, no food or water in Economy."
Ventajas: "Nothing really; this looked like the cheapest transatlantic airline that I have ever taken. Will try to avoid in the future."
Desventajas: "Limited selection of food, snacks, and drinks Limited selection of movies"
Ventajas: "Boarding on time"
Desventajas: "Unfriendly crew & awful food"
Ventajas: "This airline is punctual and the pilots are good."
Desventajas: "The service is minimal, you pay for any alcohol and the food is nothing to write home about."
Ventajas: "Crew, food"
Desventajas: "Boarding could have been smoother. Entertainment system could have a better selection of movies and tv programs"
Ventajas: "- Seats are fairly comfy (as much as one can hope for an economy seat) - Excellent meals. I'm impressed that I'm getting things like ganache and cold-pressed juice in airline snacks!"
Desventajas: "- Wish the entertainment/movie selection was better, or that the foreign films had subtitles,"
Ventajas: "Flight left on time, the plane was clean and comfortable, but the staff could do with some additional training."
Desventajas: "They did not serve coffee in our table, the cabin crew were abrupt, almost rude, and in my opinion they can do better."
Desventajas: "No sabia cuando compre el boleto que esta era una linea aerea de bajo costo. No hay servicio a bordo"
Ventajas: "Muy bueno el sistema de entretenimiento a bordo"
Desventajas: "No sabia que cobraban todas las bebidas"
Ventajas: "I was treated by the cew very, very badly. Food was terrible."
Ventajas: "The food"
Desventajas: "Counter selling me an upgrade that was more expensive than I prefer. I.e., buyers remorse"
Ventajas: "Great flight, friendly crew, good food, entertainment was ok"
Desventajas: "Cramped with no storage, ticket was stand-by took some time to convert to boarding pass and get seating to enter the plane as one of the last people,"
Ventajas: "Not full. Kind crew."
Desventajas: "No complaints."
Ventajas: "The service is nice, people are friendly, and good environment at airport!"
Desventajas: "The flight delayed too long...I was waiting total 8hrs in Copenhagen Airport! The first time I took SAS."
Ventajas: "Puntualidad"
Desventajas: "Un poco viejo el avión"
Ventajas: "I am pleased we landed."
Desventajas: "entertainment system did not function properly. when it did, movie selection was terrible. very mediocre flight experience by mediocre, government funded airline that doesn't really need to compete for business."
Desventajas: "Even though it was clear from my reservation that checked baggage was not included in the initial price, there were no clear links in kayak/vayama or SAS to prepay baggage, and the price is double if you pay at the airport."
Desventajas: "Mostly junk food"
Ventajas: "I liked the movie quality and overall order of the stuff and the flight."
Desventajas: "Since when do I have to pay for wine? :( Also, too few movie choices."
Ventajas: "Very comfortable 11+ hr flight. I also had an empty seat next to me so maybe that helped? The food was great."
Desventajas: "I wish the landscape cameras worked the entire time!"
Ventajas: "Entertainment variety"
Desventajas: "You had to pay for drinks"
Ventajas: "Igual a todas las aerolíneas regulares"
Desventajas: "Que sea una aerolínea promedio, sin valor añadido"
Ventajas: "Ground crew was very helpful and flight was comfortable."
Ventajas: "The pilots were excellent : smooth takeoff and landing. The plane seemed a bit shaky at times in the air; perhaps it was windy, although the skies were clear. Good food; good stewardesses. Entertainment had very good movie choices and games."
Desventajas: "The side lights never were turned off, so it was hard to go to sleep. On a long overseas flight, there should be some down time. It was dark outside part of the time, but never dark inside the plane. The leg room is also a bit cramped for tall people."
Ventajas: "Food was ok"
Desventajas: "Crew members not friendly."
Ventajas: "The non stop to Copenhagen from San Francisco was excellent. We departed on time, arrived on time.The seats in coach were much more comfortable than other airlines. I will fly SAS again."
Desventajas: "I think if there were a few choices for the dinner service I would have been happy."
Ventajas: "The cabin is new and the crew is professional and nice"
Desventajas: "Food needs much improvement, it's the same menu as last year. They charge a fee for booking desired seats where they didn't have last year. Entertainment can have more recent movies."
Ventajas: "Crew was very friendly, food was amazing. SAS plus is the way to go. Bigger seats, very comfortable for a ten hour flight."
Desventajas: "I didn't not like the fact that I had to wait too long about 9hrs in Copenhagen. The intial transit time was about 3hrs but the flight schedule was changed resulting to about 9hrs wait at the airport. Thanks to the Service representative I was given 100 Denmark money for food. I was very tired and the 9hrs wait didn't help. Overall, the Service was good. Maybe this was a one off but I wish I knew. I was going to get some rest in a holtel."
Ventajas: "Good entertainment options on board. Helpful crew and good snacks."
Desventajas: "I didn't find an option to request special meal online. The only way was to call customer care which wasn't available at all times."
Ventajas: "Great experience overall except for one flight attendant for inbound flight to Copenhagen - his attitude was a bit too casual although he was friendly."
Desventajas: "wifi - never worked"
Desventajas: "the seats are very narrow, not comfortable movies are not good - either old or low rated movies"
Ventajas: "The dinner was great!"
Desventajas: "The variety of movies was more limited than I expected."
Ventajas: "Easy upgrade to business"
Desventajas: "Breakfast. A bit strange to have cold salad with cous cous in the morning but perhaps it was meant as a combo lunch"
Desventajas: "Miserable cramped seating ."
Ventajas: "The flight attendants were friendly, the seats were very comfortable, and the lunch was good. The movie selection was great!"
Desventajas: "I wished the dinner was a little more substantial. It felt more like a snack than a meal."
Ventajas: "Leaving on schedule and arriving 20 minutes early. The crew was very helpful to families with children."
Desventajas: "The air conditioner was blowing cold air on my head through the whole trip. No way to control it. Or stop it."
Ventajas: "Sear had great leg room."
Desventajas: "No complaints at all, the pilot did a great job!"
Desventajas: "Reindeer sandwich? Come on really?"
Ventajas: "Same as above"
Desventajas: "It's extremely difficult to catch the connecting flight to San Francisco in 45 minutes"
Desventajas: "Didn't like the economy class seats paying for business.A real rip off."
Desventajas: "Delay was ovet 4 hours."
Ventajas: "Flight on time. Meals and service were better than expected. Long international flight was smooth."
Ventajas: "Crew was great. One of the best ever."
Desventajas: "With a flight scheduled for around 11 hours, seat comfort is at the top of my list of importance. These big Airbus planes have the worst seats for long hauls. I had forgotten previous experiences when I made the reservation but won't in the future. If it is a big Airbus, I'll opt for a flight with a 767, 777, 747 or 787. And what's with one soda per flight? Overall, an acceptable flight but just barely."