La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Desventajas: "I didnt get bulk head seats that are near the restroom for my disabled father. He had a terrible flight"
Ventajas: "The crew was attentive and service was excellent."
Desventajas: "At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM. Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "The crew"
Desventajas: "The foods could be better not up to the standard of EVA air on economy class"
Ventajas: "Crew very helpful. Seat roomy."
Ventajas: "Very comfortable and nice atmosphere"
Ventajas: "Service was excellent and seats were comfortable."
Ventajas: "Nothing to note"
Desventajas: "Food, could not check in online or preselect seats. Could not upgrade to business class"
Desventajas: "food from manila to japan was excellent,food japan to vancouver was not...could only eat half of it"
Ventajas: "Crew very polite, friendly and respectful."
Desventajas: "Flightsame as"
Ventajas: "Nice leg room and excellent head phones nice crews"
Ventajas: "The staff are very friendly and accommodating. The food is superb. Although, our trip is long it doesn't seem like because of the great service."
Desventajas: "None"
Ventajas: "Everything!!! Excellent customer service. Will definitely use their airlines whenever possible.Very polite and always smiling and frequently checks on you if u need anything unlike other airlines."
Desventajas: "None whatsoever."
Ventajas: "Always on time!"
Desventajas: "Selections of movies"
Ventajas: "Fast Service , cheerful Members , and positive Vibes all the time."
Desventajas: "I wasn't able to pre-select my seat."
Desventajas: "I’m flying internationa flight but, I can’t get enough or right answer from my question due to Luck of english language. I’m not perfect when it come to this language but I can communicate properly."
Ventajas: "Everything. The flight attendants were courteous, kind, and efficient. The seats in economy were large. The entertainment system had many options and was easy to use. The food was great and plentiful."
Desventajas: "Nothing"
Ventajas: "The crew were very polite"
Desventajas: "No choice of menu and films only very limited choice."
Ventajas: "Seat width, Crew Service,"
Desventajas: "Web Site Check in is cumbersome"
Ventajas: "The legroom is comfortable for a tall person."
Ventajas: "Efficient and friendly service. Second time flying them, and will continue to fly JAL."
Desventajas: "N/A"
Ventajas: "Plane is modern with good in flight entertainment and a usb charger to keep your mobile devices charged."
Desventajas: "Because it is Japan Airlines, the food is authentically Japanese. Unlike US based international flights, they only serve one meal with zero alternatives."
Ventajas: "Excellent customer service"
Ventajas: "Very nice quality crew and consistent service. Very helpful at desk check-in. Compared to US airlines, is much prefer Japan Airlines!"
Desventajas: "The flight was late to board. The crew was polite but not overly friendly. I wish they had an earlier flight so we didn't have a 15 hr delay in Narita but I guess the itinerary is what it is."
Ventajas: "The service is excellent and the quality of food is much better than most international airlines. Haven't used Japan Airlines in years but their service has been exceptionally consistent."
Desventajas: "Outdated entertainment system and the not-so-clean restrooms (perhaps due to a full flight or that passengers are just plain dirty)."
Ventajas: "Food, lavatory experience"
Desventajas: "Small carry and carry on bag"
Ventajas: "Courteous and helpful crew members and I liked the delicious meal served during our flight."
Desventajas: "Nothing."
Ventajas: "The service Japan Airlines gives is always the best service possible.They treat you like they need you and not the other way around.I will fly with them again."
Ventajas: "The check-in was flawless and gave me accurate information about my luggage being checked all the way through. I had an overnight layover in Tokyo and they handled my luggage the way I expected."
Ventajas: "That it was comfortable."
Ventajas: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Desventajas: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Ventajas: "The whole price was wonderful I like everything about it"
Desventajas: "There is nothing to dislike about the flight"
Ventajas: "The crew was very nice and solicitous and helpful. This is my third trip with JAL and I. Happy about it."
Ventajas: "Service from cabin attendants was excellent, specially the crew announcing up coming turbulence, foods, landing. Price is good as well."
Desventajas: "No big deal, I don't care some of the food, smells fishy. Like I said no big deal, still using Japan Airlines."
Ventajas: "Clean and very good service."
Desventajas: "Food."
Ventajas: "Nothing"
Desventajas: "Flight was diverted to another airport and when we finally got to Tokyo, the next flight's gate had closed even though it didn't leave for another two hours. We had to wait in a huge line to get rebooked and it was clear the Japan Airlines employees did not know what they were doing. Put me on a flight next day and couldn't even provide hotels for us (gave us $100 to find our own which was near impossible at that time). I had to sleep in a sleeping bag in the airport overnight by myself."
Ventajas: "The space, the courtesy of the staff, the food. Loved the noodle breakfast."
Desventajas: "Could not understand the announcements ... what a thing to "complain" about. Could not choose out seats online."
Ventajas: "food was great flight attendants are courteous and reliable"
Ventajas: "Always on time!"
Desventajas: "Everything is perfect."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "The bathroom is super clean."
Desventajas: "Maybe you can make some alterations with your meal offerings."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "Crew very helpful. Seat was very good, food excellent."
Desventajas: "More storage space in business"
Ventajas: "Smooth boarding"
Desventajas: "If they could serve a light snack would be good"
Ventajas: "Crew very polite and friendly"
Desventajas: "Crew forgot to bring me things twice so I had to ask another crew member on both occasions."
Desventajas: "Poor customer service and lack of care for loyal passengers"
Ventajas: "Crew were amazing and great entertainment"
Desventajas: "Boarding could be better"
Ventajas: "Amazing staff and service!"
Desventajas: "None!"
Ventajas: "The crew is usually really good."
Desventajas: "The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times"
Desventajas: "The seat covers looked worn and dirty. Needs an upgrade."
Ventajas: "Great foods and services"
Desventajas: "The plane needs upgrade business class seats"
Ventajas: "Crew was polite."
Desventajas: "For such a long journey, the plane could have been nicer."
Desventajas: "Transit time is good for way too tight"
Ventajas: "The crews on board were amazing!"
Desventajas: "The service from the ground staffs are not as good a the crews onboard."
Desventajas: "Excellent service"
Ventajas: "Crew"
Desventajas: "Delays"
Ventajas: "everything in suite class"
Desventajas: "Very tight space"
Ventajas: "loved d bnew 787 dreamliner planes. loved d medium haul biz class seats."
Desventajas: "everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling ."
Ventajas: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Ventajas: "Easy red eye flight, just slept the whole way"
Desventajas: "Singapore airline is always awesome. Crew professional and very caring"
Ventajas: "Punctual flight with friendly crew."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Desventajas: "Some staff not courteous which surprised me"
Ventajas: "Comfortable, full service through the night.."
Ventajas: "The cabin crew was great."
Desventajas: "1. Flight seats are too congested on flight.. 2. Not too many indian movie choices 3. Some reason, while booking the flight, the KAYAK site had not asked for food choice. And the airline does not carry any extra vegetarian food. This had caused some inconvenience."
Ventajas: "easy check in process and the crew was awesome. friendly and attentive to all passengers. great food as well."
Ventajas: "Loved the hot towel service"
Desventajas: "Entertainment could be better, however there were a few new and Oscar nominated movies available. Personal air conditioning would be great, I was too hot the entire flight"
Ventajas: "The flight was carried out by Lufthansa. The staff was very polite and helpful."
Ventajas: "More movies and TV than you can watch, incredible cabin team, low cost, I mean, what's not to like. American, are you listening?!?"
Desventajas: "I have to drive from DFW to IAH, I wish Singapore would take over from American and British Air at DFW, honestly Singapore is cheaper, better service, nicer ground and in flight teams. It's worth the extra drive to travel with people that actually care"
Ventajas: "Everyone was cold asking for blankets it was freezing on that plane only major complaint, I love the airlines, the flight attendants are lovely and gracious, they really do try. Such a nice treat after flying United airlines all year!"
Desventajas: "Too cold"
Ventajas: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Ventajas: "food. schedule was on time"
Ventajas: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Desventajas: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Desventajas: "Nothing"
Desventajas: "My Vegan meal was terrible."
Desventajas: "Food was very poor."
Ventajas: "Love the service at Singapore Air. Very attentive and accommodating."
Desventajas: "Security at Frankfurt airport was horribly slow. Also, audio jack didn't work properly. Not sure how often that's checked."
Ventajas: "Ease of checking. Empty seat between us"
Desventajas: "Can't upgrade with krisflyer miles"
Ventajas: "Good service"
Desventajas: "spicy chicken too spicy!"
Ventajas: "everything, excellent job"
Ventajas: "Amazing plane and crew!"
Desventajas: "Nothing."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Courteous, Professional Crew. Amazing Service."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."
Ventajas: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival."
Desventajas: "The movies choices in the in-flight entertainment were wanting."
Ventajas: "Airline was great"
Desventajas: "The customer service at Airfair.com is abysmal. I will NEVER do business with them again."
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "There are very friendly"
Desventajas: "Just continue the better services"
Desventajas: "Better vegetarian food"
Ventajas: "The crew was polite and professional. The seat was as comfortable as it could be for economy."
Desventajas: "No complains. Qatar has always been my preferred airline."
Desventajas: "The lounge, they use the club lounge in Boston which was so so. Could we have use the one world BA lounge instead?"
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Desventajas: "The visa check personnel were the most discourteous airline staff I have ever encountered."
Ventajas: "The crew very good and helpful"
Desventajas: "The crew are well organised"
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Everything was just average to poor."
Desventajas: "Baggage was not handled properly. Food is just average. Crew looked very tired, they are probably too much overloaded with work and the airline has poor scheduling of shifts for their crews."
Ventajas: "The crew was very helpful and fast, at the gate of flight from Doha to Tbilisi they greeted and thanked me in Georgian, which was very nice of them. The seats were comfortable and the entertainement was good during almost ten hour flight from Manila to Doha."
Desventajas: "The food during the flight from Manila to Doha was poor. Last year I flew from Doha to Singapore in January and the year before that from Doha to Colombo, the food on both of the latter flights was very good. The food during flight from ManilaManila to Doha was poor."
Ventajas: "Foods were great."
Desventajas: "Flight was delayed for 7 hrs in Manila. Then in Qatar, there's no flight available going to Philadelphia. It will be the next morning. But they did very good in assisting us in everything. From food to accomodation. We'll still fly with Qatar Airways. I know there's a good reason for the delays."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Entertainment is very good"
Desventajas: "boarding hall was very small, food was below average for Qatar Airways"
Ventajas: "Food and entertainment"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Everything."
Desventajas: "N/A"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Desventajas: "The food options was bad...during my trip asked for certain meal they claim that they are out of it. I also did not like how they check you into room in Doha & Chennai way before boarding time that time could have used for shopping instead of sitting in the room."
Ventajas: "Flight attendants are ok"
Desventajas: "They did not honor my seat reservation they moved me from row 21 to the last row without any good explanation what is the freaking use of buying a tickiet early and reserving ur seat early when they move u anyway"
Desventajas: "Todo súper bien"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "I truly love this Airlines. The crew is always friendly. The food is always above par for airplane food"
Desventajas: "N/A"
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Flight was on time. Excellent price. When comparing the flight from Manila to Doha and Doha to Philadelphia. The flight to Philadelphia was excellent,superior due to the crew and aircraft."
Desventajas: "Waiting area at the Manila gate was over crowed, needed to sit on the floor. The entertainment system on the 777 was hard to operate, slow to respond."
Ventajas: "Food was great and one of the flight attendant, who is a Filipina (didn't have the chance to get her name :() is very accommodating and very nice."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "Let's just say there was nothing I didn't like"
Desventajas: "I have no comment"
Ventajas: "N/a"
Desventajas: "N/a"
Ventajas: "Friendly staff not delayed excellent safe travel"
Ventajas: "Mi única incomodidad es que el vuelo iba repleto y fue imposible dormir en ese mínimo espacio de un asiento. Pero eso no es culpa de ellos, supongo..."
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"