Desventajas: "Tray was filthy dirty from previous passenger. Not acceptible amid the current Coronavirus pandemic. Paid $600 for ticket. Plane was changed to a smaller model with no entertainment system."
Ventajas: "Yes the crew was great."
Ventajas: "Virgin are great."
Ventajas: "Boarding and disembarking were very smooth, and our bags were ready for collection very quickly."
Desventajas: "I'm disappointed that Virgin doesn't include more food on their flights anymore, especially as this flight was over lunch time."
Ventajas: "El servicio es aceptable y el personal es atento."
Desventajas: "Perdieron mi equipaje, cuando dijeron haberlo recuperado me trajeron la maleta de alguien más, no la mía. Sigo sin recuperar mi equipaje."
Ventajas: "Safe trip"
Desventajas: "Better food and choice of drinks"
Desventajas: "Puntualidad"
Ventajas: "Fabulous. Flawless smooth transition. Great help in the airport of getting to my ext flight that was not connecting. Good experience with in flight entertainment on your own phone. Nice airline."
Ventajas: "Wifi"
Desventajas: "Plane was too hot near the end during a holding pattern"
Ventajas: "Comfort"
Desventajas: "No entrtainment available"
Ventajas: "Bien la tripulación"
Desventajas: "Impuntualidad y podría mejorar comida"
Ventajas: "crew were good and seats of course be improved upon"
Ventajas: "Free wifi"
Desventajas: "Not much"
Ventajas: "Aircraft seating Good notification of possible delay"
Desventajas: "Crew Long it at bag drop Checked website about delay, said it was on time."
Ventajas: "Leave and Arrived on time"
Desventajas: "Way too cold in the cabin and asked for another blanket and was told no spares."
Ventajas: "Overall good in flight service."
Desventajas: "Lot of virgin employees got special treatment. Too many Virgin employees traveling. One Virgin employee was granted access to entire row of seats."
Ventajas: "El personal atento, el vuelo puntual"
Desventajas: "Asientos incómodos"
Desventajas: "Long delay before take off."
Desventajas: "A bit cold"
Desventajas: "It got very cold and I was freezing"
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "Happy hour Is great marketing move for us tired working people to start our journey Like flights used to be"
Desventajas: "When booking nothing was said if you are traveling short hours like 3 or less even you are traveling international you have to pay for every baggage that you have to check in so we were surprised that we have to pay $230 for the 2 package we check in . Last time we have to use this airline"
Ventajas: "The crew was very nice and helpful"
Desventajas: "The food was okay but not at good as my previous Virgin flight"
Ventajas: "Good entertainment, nice crew. Enjoyed the flight!"
Ventajas: "Was pleasantly surprised on todays 5pm flight which included a yummy crackers and dip snack - as well as a drink (I went for a Corona!) Nice end to the day!"
Ventajas: "Nada NOTHING"
Desventajas: "Compre un vuelo directo, mas caro que todos para llegar temprano a Bali. De la aerolinea no solo agregaron una escala (haciendolo mas largo) sino que lo demoraron 4 horas. Desperdicie un dia en el aeropuerto sin poder disfrutar Bali ni Sydney. Me arrepiento haber comprado la vuelta con ellos. I BOUGHT AN EXPENSIVE TICKET TO GET EARLY TO BALI, AND ENJOY THE DAY. THE AIRLINE NOT ONLY ADDED A PIT STOP BUT THEY DELAYED THE FLIGHT 4 HOURS MAKING ME WASTE A WHOLE DAY IN THE AIRPORT NOT ENJOYING BALI EITHER SYDNEY. I TOTALLY REGRET FLYING BACK TO SYD ON VIRGIN"
Ventajas: "They found the bags and delivered it the next day right on my doorstep."
Desventajas: "No one manning the baggage claim counter at Sydney airport. Almost missed my next flight due to waiting to file a claim."
Ventajas: "Service, entertainment, efficient cost. Direct flights from LAX to Melbourne."
Ventajas: "Buena atención en counter para check in"
Desventajas: "No pude hacer check in en línea El vuelo duro 1 hora 50 minutos y no había entretenimiento a bordo"
Ventajas: "Flight crew as always was great"
Desventajas: "The plane was so cold my face was freezing to the touch!! Had to put the eye mask on to try and stay warm, in spite of my yoga pants, fleece jacket, thick socks AND slippers"
Ventajas: "Great customer service"
Desventajas: "Check in was horrible. Why have automated machines when they don't work and cause twice as much work for your employees. That was the only thing bad about me experience"
Ventajas: "Nice crew."
Desventajas: "I dislike having to use my personal mobile phone for in flight entertainment."
Ventajas: "On time service"
Ventajas: "VA ticketing representatives were as helpful as they could be once we figured out why my reservation wasn't popping up. They let me know BYOjet had charged me, but had not yet paid VA for my flight to Sydney so my reservation was on hold and I needed to contact BYOjet."
Desventajas: "BYOjet charged my card $1300 but cancelled my reservation because they needed card authorization (which they did not notify me!) After going back and forth with BYOjet for 72 minutes I ended up having to purchase a seperate ticket at the VA counter for $299 because BYOjet has the WORST customer service ever."
Ventajas: "N/A"
Desventajas: "N/a"
Desventajas: "1 hour late, they changed the gate without announcing,"
Desventajas: "Delayed flight, unorganised, rude and abrupt flight stewards"
Ventajas: "Had to pick up my luggage and check in again, almost missed my flight. Actual time on the plane was fine."
Ventajas: "Awesome service! Was able to bid for an upgrade and got it! Airline is the best!"
Desventajas: "Doesn't give you ticketing information right away, takes 36hrs"
Desventajas: "Nasty surprise at the cost of an extra checked bag - $130 - the airline should be more up front and honest about the cost and option to pay less in advance. Otherwise service and crew average."
Ventajas: "Being offered the emergency exit row as my partner is tall."
Desventajas: "Having to be at the gate 20 min earlier than usual to board a bus and be driven to the plane."
Ventajas: "Boarding from the rear as well as the front expedited the boarding process."
Desventajas: "Even though I checked into the flight before arriving at the airport, it took over 45 minutes to drop off my bag at Sydney domestic airport. They charge for soft drinks other than coffee & tea."
Desventajas: "No complimentary food, no entertainment, rude flight attendant"
Desventajas: "Changed my flight at last minute and put me on a much later flight."
Ventajas: "Movie choice , food , service , friendly hosties' game choice for my son"
Ventajas: "nice to have a christmas treat!"