El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "It was great..."
Desventajas: "Lavatories on domestic flights in Japan are tiny. Like, super duper tiny."
Ventajas: "Typical flight and all went well."
Ventajas: "Great seat, cabin crew was fine."
Desventajas: "Too much confusion trying to just find a shower in the lounge"
Ventajas: "I had to cancel my trip but I couldn’t return any money for not used tickets, lost everything."
Desventajas: "Money return policy"
Ventajas: "The crew was attentive and service was excellent."
Desventajas: "At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM. Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines."
Desventajas: "I needed to change the date of the flight and JAL refused to change it. that sort of made it a bad flight since I couldn't take it."
Desventajas: "Movie selection"
Desventajas: "JAL LAX Ground staff. Not helpful."
Ventajas: "Boarding very efficient."
Ventajas: "The EMIRATES flight was nice. Japan airlines has good leg room."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "Leg room at seats were spacious, comfy. However , toilets could be cleaner."
Desventajas: "This is 2 nd time I flew JAL. And food was below average. Should offer cup noodles or biscuits if pax is hungry ."
Ventajas: "Service was very goood"
Desventajas: "Food was not great and entertainment was average"
Ventajas: "Dinner (coach) was pretty good. Earphone, screen for entertainment are very nice. I liked the charging slots for each seat. Crew is polite and friendly."
Desventajas: "The second meal (light lunch, i think) had dry shredded chicken."
Ventajas: "Great service Timely departure and arrival. JAL is really punctual"
Ventajas: "Super cheap. Came with an in flight meal. Kind staff. Great service."
Ventajas: "Crew was very nice. They let us switch seats when my boyfriend's TV wasn't working"
Ventajas: "Service is great."
Desventajas: "Flight was an hour late. Boarded late. Took off late. Delayed 10 minutes at arrival gate with seat belt sign on."
Ventajas: "The customer service overall was really good."
Desventajas: "The food always messes up my stomach, where the whole day after I can’t eat anything"
Ventajas: "Check in process and counter Agents were very helpful Seat spacing good for economy food was good"
Desventajas: "Movie Selection"
Ventajas: "I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip."
Desventajas: "We didn’t dislike anything except the comfort of the seats, but of course that is expected for the Economy Class."
Ventajas: "Plane is modern with good in flight entertainment and a usb charger to keep your mobile devices charged."
Desventajas: "Because it is Japan Airlines, the food is authentically Japanese. Unlike US based international flights, they only serve one meal with zero alternatives."
Ventajas: "Great flight, great food (Hagendaus Ice Cream was a great treat)"
Ventajas: "Crew service responsive and helpful."
Desventajas: "Poor vegetarian meal (mostly vegan rather than vegetarian and without condiments). Problems using entertainment screen, which would get stuck and also have to go through many steps (confirmation screen, language) to see maps each time."
Ventajas: "Nice and quick flight, had a free space next to me on plane"
Ventajas: "I hope to always find the great deals I have with Japan Airlines and continue with a smooth traveling experience as this one!"
Desventajas: "Didn't get to go. Thanks for selling me worthless insurance."
Ventajas: "Friendly and respectful staff, great meals, tasty!"
Ventajas: "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
Ventajas: "There was a huge amount of new and classic movies to chose from to pass the time. The crew was friendly and professional. The food was decent. I like the variety of food choices and some of the dishes were delicious (salmon and rice). The seats are pretty comfortable. They aren't great for sleeping in, but the flight was decently quiet and dark for some time. I would recommend bringing a pair of earplugs and a neck pillow."
Desventajas: "The bread could be better. I would have the bread be softer and warm. A warm croissant as a substitute would be amazing.The butter could be softer (like margarine) so that way it can actually be spread onto the bread."
Ventajas: "Good, clean aircraft; professional, pleasant, well-trained crew. Felt good when I embarked, felt good when I disembarked. Can't ask for more than that."
Ventajas: "Excellent overall, crew is very attentive and courteous. Food is better than most airlines Every thing is fine. Boarding is orderly. Crew very courteous. Movie selection is good.. We have been flying JAL for a few times and never regret"
Ventajas: "Comfortable and spacious for economy class. Very helpful staff."
Desventajas: "If I have to be picky the movie selection didn't seem great."
Ventajas: "The crew was very pleasant and helpful. Overall it was as good as a 12 hour economy flight can go."
Desventajas: "Unfortunately they ran out of some food by the time they got to us and only had fish left. It was okay, just not my favorite. We were 35 minutes late taking off which contributed with me missing my connecting flight."
Ventajas: "Everything worked as planned."
Ventajas: "Last minute accommodation for Muslim meal was awesome!"
Desventajas: "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
Ventajas: "Friendly staff"
Desventajas: "Only a small bread í offered for breakfast for a 7 night flight. Expectation is to have a standard flight breakfast."
Ventajas: "flying JAL is always a pleasure. The flight attendants are consummately professional and the entertainment system is top notch"
Ventajas: "Food was really good!!! It was way"
Ventajas: "Best and consistent service."
Desventajas: "Free Wi-Fi would be nice"
Ventajas: "The staff took pride in providing excellent service from check in till landing."
Desventajas: "Still paying for wifi in 2016"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Food and beverages service .very pleasant attendants..economy tough on 11 hr flight..fee seemed reasonable though. .ovreally nice experience"
Desventajas: "11 hr flight"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "With Japan Airlines, there is never a doubt in my mind they are going to be the best airline of choice. I was running late to my flight into Haneda to fly out to Singapore. I literally arrived to the front desk 15 minutes before the plane departed. The ladies at the front desk were very aware of my urgency and walked me threw the crew line and got me to my gate without a missed flight. I cannot thank you enough for the kind and generous work you do."
Ventajas: "Great service. Great seat."
Ventajas: "Korean Airlines now definitely ranks on best airlines to travel internationally. Great legroom, good food, and a terrific cabin crew who was helpful and kind."
Desventajas: "More water, more comfortable seats"
Ventajas: "Crew was attentive."
Desventajas: "Was seated near some noisy distractions i.e. crying baby."
Ventajas: "Super friendly and accommodating flight attendants. Nice touch with free snacks onboard."
Desventajas: "Seats get very uncomfortable over time. More leg room."
Desventajas: "They should really Consider adding more movie options, in English without having to read subtitles. I had a 13 1/2 hour flight and an 18 hour flight. The movie options were awful and made for our own not so entertaining flight."
Ventajas: "Boarding is quite fast."
Desventajas: "Food could have been better, customer service could be improve, a simple smile upon serving and speaking could go much better. Perhaps I came from experience from Singapore airlines and emirates airlines."
Ventajas: "The flight was comfortable and service was good"
Desventajas: "In flight entertainment movies were limited"
Desventajas: "Not too much, not enough."
Ventajas: "The crew was great. The technology is great. I enjoyed the movies."
Desventajas: "I wish I had more water."
Desventajas: "The seat were not very comfortable."
Desventajas: "I missed my flight on my way to the destination and I could not find a way to contact Kayak.. Because of my missed flight my flight return back I could not take it either. How can I get refund for a flight I could not take?"
Ventajas: "The transit lounges at the new Seoul terminal are outstanding."
Ventajas: "Excellent service and delicious food and clean."
Desventajas: "No wifi on board. Not many movies."
Ventajas: "The crew was great."
Desventajas: "I know you are not the only airline that does this, but the seats are cramped. I am not a big guy. I can't imagine what a heavier or tall person goes through in those economy seats."
Ventajas: "I have flown a great many long haul flights and this airline is right up there in the top ranks. Excellent flight crew and comfortable seats."
Ventajas: "Excellent movie selection."
Desventajas: "Food made my wife sick. Probably a bad shrimp. Passenger next to me thought I was a pillow."
Ventajas: "Polite, welcoming and accommodating crew. Decent collection of music. Leg room in business class."
Desventajas: "Old aircraft. Limited food selection on business menu. No Arabic announcement despite flying to and from Dubai."
Ventajas: "Beautiful plane"
Ventajas: "Terrible waiting without food and drink even you have Money to buy. You could Not buy any which call meal or water easy. We had delayed 3 times without helping from Korea air."
Desventajas: "I missed my connection because of fog. (Obviously a problem they could not fix, so I’m not upset about that.) I asked to change flights in Fukuoka so I wouldn’t miss it but I was told then I wouldn’t be able to take my connecting flight in Incheon???? Even though it was Korean Air??? Fukuoka lacked any information when our flight might come or if it would possibly be cancelled. Got to Incheon near midnight, I then waited for three and half hours in a line to rebook for the next day, and when they helped me they gave me a ticket. They said they couldn’t give me any hotel accommodations because of all the missed flights, but didn’t offer some other compensation. I didn’t get a voucher which I saw other people in line get. When I asked to upgrade to business class( I was willing to pay the extra money) I was told it was too expensive for me. After my trip I will never fly Korean Air again."
Desventajas: "Incheon airport transfer has been always bad. Min 1.5h transfer time might be needed unless you are ready to run."
Ventajas: "Everything was great, i had a connection flight and i did not have to check in like other times."
Ventajas: "Food arrived quickly and the empty tray was removed quickly when the meal had been eaten"
Ventajas: "Great service, very clean"
Desventajas: "Flight was delayed"
Ventajas: "I was not expecting that it exceeded my expectations, it was better than my favorite airline. First time I ever eat all the food they served in an airline. The crew were excellent, they're always there- I don't know if they ever rested throughout the duration of the flight! Not to mention, they are all friendly."
Desventajas: "Nothing! I wish I won't see things not to like in my future flights with them."
Desventajas: "Only real complaint I have and I don't even know if it's a valid complaint but seats were small and the remote to control the in flight entertainment was broken."
Ventajas: "Crew helpful"
Desventajas: "Food tasteless"
Ventajas: "Boarding, food, airplanes"
Ventajas: "Landed safe"
Desventajas: "2 hours on tarmac waiting....terrible. Didn't eat the food"
Ventajas: "Great food and service and comfortable seats"
Desventajas: "Seat was so narrow, my elbows were stuck to my torso the whole way"
Ventajas: "Good more choices"
Desventajas: "Transit in Korea make shorter hour"
Ventajas: "I liked just about everything about this flight. From the food to the service to the movie selection, flying with them was great!"
Desventajas: "Nothing! Great flight."
Ventajas: "Polite flight attendants"
Desventajas: "6 hour delay, missed appointments"
Ventajas: "The meals were really good for plane food, the flight attendants came around often offering water or juice, and really competitive price for tickets."
Desventajas: "I can't flight. What happened?"
Ventajas: "Light flight, extra space."
Desventajas: "One of the luggage wheels is broken. No ground personal in the airport to take care of the matter. Called and eMailed the claim. However, KAL refuses to look into the matter."
Ventajas: "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
Desventajas: "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been. I thought it was a one time issue but it was also hot on the flight back as well."
Desventajas: "Their movie offering is a bit limited."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "I liked the very friendly and helpful flight crew above all. The seats are comfortable and roomy."
Desventajas: "The food was a bit lacking. I did however enjoy the more Korean culture food."
Ventajas: "While I slept for part of the flight they placed a note telling me that they let me sleep and didn't want to disturb me."
Desventajas: "There were no outlets on the plane to charge my devices and it was very cramped in my seating area."
Ventajas: "Service, comfort, and seat room."
Desventajas: "Everything was enjoyable on return flight"
Desventajas: "We are delayed for 2 hours"
Desventajas: "Trying to sleep"
Ventajas: "Korean Air is my favorite airline to fly. Spacious seats. Courteous staff in the airport and in the sky. Good food. Clean aircraft. Nice amenities. Classy uniforms."
Desventajas: "The movie selections were outdated and there weren't very many options"
Desventajas: "Food was not that good. poor film selections."
Desventajas: "Turbulence and bumpy. I know you can do much about that."
Ventajas: "Great service and entertainment"
Desventajas: "Food was no good"
Ventajas: "Crew very helpful. Seat was very good, food excellent."
Ventajas: "Price is good"
Desventajas: "The food can be more improve"
Ventajas: "The service was outstanding! All of the flight attendants were amazing!"
Ventajas: "Crew were very gracious and kind."
Desventajas: "Food not as good as before"
Ventajas: "Crew very polite and friendly"
Desventajas: "Crew forgot to bring me things twice so I had to ask another crew member on both occasions."
Ventajas: "Crew were amazing and great entertainment"
Desventajas: "Boarding could be better"
Ventajas: "Nothing special."
Desventajas: "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."
Ventajas: "Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah."
Desventajas: "I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached ."
Desventajas: "20 min late but acceptable for a 15 hr flight"
Ventajas: "Crew is attentive to our needs"
Ventajas: "Great foods and services"
Desventajas: "The plane needs upgrade business class seats"
Ventajas: "Flight attendants were very friendly, professional and helpful"
Ventajas: "The crew was amazing"
Ventajas: "I can say all the crew was amazing"
Desventajas: "They are doing excelent job."
Ventajas: "Crew was attentive."
Desventajas: "The entertainment was rather limited."
Ventajas: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Desventajas: "For a premium economy service, it was really good."
Ventajas: "The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space."
Ventajas: "Crew was amazing"
Desventajas: "Reservation online"
Ventajas: "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."
Ventajas: "Excellent service"
Desventajas: "More tasty snacks throughout the flight"
Ventajas: "Foods. Drinks. Entertainment."
Desventajas: "Nothing. Everything’s so perfect!"
Desventajas: "2.5 hour delay"
Ventajas: "The crews on board were amazing!"
Desventajas: "The service from the ground staffs are not as good a the crews onboard."
Desventajas: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"
Desventajas: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."
Ventajas: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Desventajas: "None that I can think of"
Desventajas: "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Excellent service and attitude from ALL crew! Roomy premier economy!"
Ventajas: "The main course"
Desventajas: "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal."
Desventajas: "I am a vegetarian and they served a chicken piece along with my main course."
Ventajas: "Premium economy"
Ventajas: "Crew members were very friendly n helpful."
Ventajas: "Excellent service. Good food. Very attentive and responsive flight crew."
Desventajas: "Space was too tight"
Ventajas: "The people were excellent."
Desventajas: "I had planned to check an extra piece of luggage, gifts and purchases for church needs. They wanted to charge me $3,655(!!!) for that. Absurd. I had to leave the suitcase behind. I will probably fly on a different airline whenever I go to Russia now."
Desventajas: "All good"
Ventajas: "Great service always"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "Food was delicious!"
Ventajas: "Like the food"
Ventajas: "Helpful crew. Full food service!"
Ventajas: "Very helpful and polite staff"
Desventajas: "Old B777-200 with small personal screen. And they don't have pillows on board."
Desventajas: "Long delay with in between flights. No special kits for kids to keep them entertained. Does not even serve drink when order special meal. Leaves the tray for hour before picking up. No transit help in hongkong. I can go on and on."
Ventajas: "Food, entertainment, cleanliness of the restrooms"
Desventajas: "I was travelling with a toddler and they did not have a toy or activity to give her on a 15 hour flight. We were told to keep our seats upright during meal times and to keeo our window shutters down during other times. This made sense. But there were passengers right in front of us who had their seats reclined during meal time and the crew did not tell them anything."
Ventajas: "Entertainment was awesome. Boarding was fast."
Desventajas: "Not enough food served (only two meals on a sixteen hour flight) and tasted okay. Crew was not all friendly."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Onboard Crew was great. I sympathize that they have to rush a service on a 1hr 20min flight with turbulance."
Desventajas: "I have started taking SQ instead of budget airlines hoping for good service and on time travel. However, both times travelling from SQ from jakarta was delayed. Yesterday, I got home 1.5hrs later than I should have. I have also to pay for additional surcharge due to midnight cab fare. Further, when I wsa travelling to Jakarta - none of the inflight entertainment was working. So it has been disappointing."
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "I like the service in the flight"
Desventajas: "Connection to other airlines and at different terminals with taking luggage around was horrible with all flights cancellations"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "Seat more comfortable ."
Desventajas: "there is need to improve food & entertainment section."
Ventajas: "Flight attendand Tiessy - QR943 - 8 Jun 2019 (outbound Singapore to Doha) She serve us (with kid) very well, with plenty of smile and warm helpful gestures."
Desventajas: "I really hope that kid's menu can be updated/changed in the system at least 24/48hrs before flight, as that was the first time we ride Qatar (we have no idea the menu) So we only order it once during the outbound flight."
Ventajas: "The food was good and many entertaining movies."
Desventajas: "When first boarding the airplane and sitting in my assigned seat. There was terrible smell, the smell of vomit. I notified a crew member and she used a fragrance spray to help."
Ventajas: "Crew, food."
Desventajas: "Dulles airport - yes, not directly related to the airline but Dulles is over capacity. Some should consider BWI - Baltimore Washington International that is little further but still a good airport."
Desventajas: "Improve quality of service and cleanliness."
Ventajas: "Q Suite business seats are the best with excellent service & delicious variety of meals."
Desventajas: "Nothing. Every thing was great!"
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "The crew was amazing:)"
Desventajas: "The availability to have vegan meals...."
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Entertainment variety Frequent drinks offered onboard"
Desventajas: "Insufficient amount of in-flight food portion"
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Qatar Airlines has amazing service! And they have free internet!"
Desventajas: "The films are all sensored. And the free internet is only for 30 minutes."
Ventajas: "First it was a brand new airplane and only that but it came with good food selection and enough spaces for tall guys like me ."
Ventajas: "Best host staff"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Desventajas: "Todo súper bien"
Ventajas: "Leaving that god forsaken airport after hours of waiting in lines."
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Desventajas: "Good service"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Desventajas: "Seats and legroom too small"
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "The older style seats are actually more comfortable for taller and larger people."
Desventajas: "The previous Qatar flight took 1.5 hours longer than originally stated and we had to rush to the connection without visiting the lounge. We missed out on the lounge on the flight down as well due to timing."
Ventajas: "Although I felt Qatar responded poorly to the cancelled flight, the actual flying experience was wonderful and made me forget about the extreme inconvenience and poor customer service regarding the cancelled flight."
Desventajas: "My flight got cancelled ten minutes before boarding. Workers gathered phone numbers and told us they would call to direct us a new flight. However, no calls were ever made. I had to call the airline multiple times to get an answer about a new flight. In my first call, the customer service was rude. There was also zero compensation for the inconvenience."
Ventajas: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
Desventajas: "Food was not up to par and seats could have been a bit bigger for the economy bracket."
Ventajas: "Very very clean plane."
Desventajas: "Movie selection could be improved. Second meal had no vegan option."
Ventajas: "They had a surprise business class update waiting for me. Wonderful experience."
Ventajas: "Plane was perfect"
Desventajas: "Transit was just tedious very long line , had to wait for along time. The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"
Desventajas: "I had 2 checked in luggage, and both TSA lock on it was cut. Since it was TSA lock, I do not understand why both locks were cut instead of being opened with the international key. it cost me 10 USD it for the locks."
Ventajas: "The flight crew was great. They were very kind."
Desventajas: "The biggest problem with my flight was it was very crowded so it was hard to get comfortable for such a long flight. I wish I can afford first class but I can't."
Ventajas: "Nothing really"
Desventajas: "Food was really bad might as well have junk food."
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "seat comfort"
Desventajas: "breakfast, coffee"
Ventajas: "Entertainment was very good. Crew was professional and efficient."
Desventajas: "The seat had no lower back support and was really uncomfortable."
Desventajas: "The crew were great it was on time and overall fabulous"
Ventajas: "More comfortable than expected."
Desventajas: "Could not check in online or at the kiosk (the flight was part of an overall ticket bought on Air New Zealand). Only one checked bag per ticket, but we had an extra bag because of the international legs. An employee got us checked in, bags tagged, and convinced us to carry on one more bag."
Ventajas: "Everything, I was upgraded to the upper cabin, crews are wonderfully friendly and warm."
Desventajas: "First aid kit, in case of sudden nose bleed caused by dry air. Other than that, perfect!"
Desventajas: "Unfortunately the flight could not be shorter. Otherwise a perfect flight, and well worth the price."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Ventajas: "Terrible experiences overall and food is very bad."
Ventajas: "Lots of movies and TV to watch. Meals were decent. Good attendants."
Desventajas: "A little tight seats. The attendents were slow to clean up after meals."
Desventajas: "In flight wifi and entertainment didnt work"
Ventajas: "They gave us food vouchers and snacks for our delayed flight. The choice of movies available was great. the flight attendants were nice."
Desventajas: "Our international flight was delayed by over 2 hours. When we called to rebook our connection flight from Brisbane to Cairns, the agent on the phone told us they were unable to help us. The online website also did not allow us to rebook. When we got to Brisbane, the only flight remaining for us was a flight 2hours later with connection. Also, the phone jack was so poor that half of the time you couldn’t hear the movie."
Ventajas: "The business class attention, and the quietness of an A380"
Desventajas: "Old style ‘ pod’ business seats.They are hard to sit , and not private like newer versions Silly extendable pop up tv screens with poor resolution"
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Desventajas: "1. Food option ran out quickly 2. The row I was sitting in had limited leg room (61)"
Ventajas: "Just about everything was perfect. Friendly and most accommodating staff. Very good meals. Nice seats. Also great entertainment selections. This was our first time flying with Qantas Airline. Overall, this was the best flying experience we have had. Oher airline companies should learn from Qantas Airline!"
Desventajas: "Check in personal at Australia was very bad attitude and service"
Ventajas: "Once again the flight, plane, and staff were great."
Desventajas: "The 7 hour delay was unacceptable and we were not happy with the lack of customer service with Justlfy! I will never use them again to make any airline reservations."
Ventajas: "Friendly, courteous staff. Good accommodations"
Desventajas: "The food you can tell is heavily processed"
Desventajas: "Service in the cabin was very bad all the staff look lost they had no idea what the wher doing like first day on the job with no training"
Ventajas: "Nice airline with lots of room for a very long flight. Seats next to me were empty so I could lay down but unfortunately a bad respiratory illness prevented me from doing that. But still comfortable. Nice variety of food."
Desventajas: "All good. Movie selection could have been a little better maybe."
Ventajas: "The person who took my wifes wheel char all te way to the gate"
Desventajas: "The agent cabin crew member who forgot to help us with our seaating"
Ventajas: "Individual usb charge port and meal"
Ventajas: "Flight was comfortable, in flight entertainment was good, food was good"
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Ventajas: "Loved the crew, very friendly and helpful. Liked having my own tv screen on the back of the seat. Food was great."
Desventajas: "Wish there was more leg room and ability to lie down. It was a 12-13 hour flight."
Desventajas: "The flight was delayed by one hour. Because I had to collect my carry-on bag, I missed my connection by 8 minutes. I was re-booked on another flight and was five hours late getting home"
Ventajas: "Gf food was good"
Desventajas: "Tight searing"
Ventajas: "Absolutely wonderful flying experience!!"
Desventajas: "A little more leg room would have been nice."
Ventajas: "Great service. Perfect flight"
Desventajas: "Entertainment system was not working at my seat"
Ventajas: "Surprised they served breakfast on short haul flight. Check in easy."
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Ventajas: "Great selection of entertainment. Good pillows."
Desventajas: "I had a flight Auckland-London, booked through Emirates but operated by Qantas. The flight got to London with a delay of 2 hours 20 min, because they made us wait 2 hours 20 min more than planned in Dubai, where incidentally all the other Emirates flights had no delay, only our Qantas one. This made me lose my next flight (to Luxembourg) and have to pay for a new flight and stay that night in London. Since I had booked them separately, no one helped or offered any compensation."
Desventajas: "I was surprised that we were flying a different carrier than Emirates"
Ventajas: "There was clear communication at the Gate Lounge as to why the plane was delayed, what was being done about it, and what to expect. The crew also tried quite hard to be helpful whilst on board the flight."
Desventajas: "The cabin seemed tired overall, not very comfortable and lacking in newer amenities such as USB outlet, charger, wifi. The food was terrible - barely edible I would say. I was not offered an alcoholic drink throughout the flight and when I requested a wine, it never arrived. The trolleys seemed to be piled high with rubbish."
Ventajas: "The in-flight entertainment was packed full of recent big movies. I was travelling with my partner on separate tickets due to us having different final destinations. The Qantas staff was able to re-arrange our seats together for the long flight over the Pacific. We also got to celebrate New Year's twice, since we crossed the International Dateline."
Desventajas: "I was not a fan of the A380 prior to my flight, and was even less of a fan after. The boarding in Melbourne was chaotic- for some unexplained reason, Qantas felt the need to quarantine the seating area around the gate. This led to a minor stampede as all 5,000 passengers thought the flight was boarding. The Qantas staff at Melbourne, from the check-in desks, to the boarding crew were all apparently over-whelmed. It wasn't any better upon arrival at LAX- the baggage area was chaos as our arrival apparently caught the LAX baggage handlers by surprise. I had a four-hour layover in LAX, yet still managed to miss my connecting flight after an excessive delay getting our checked bags, the line through customs, and rechecking in through the TSA - and that was WITH an expedited screening pass."
Ventajas: "Food is good and plenty Great entertainment selection Helpful crew"
Desventajas: "Seats are like most airlines, close tgether and not much leg room"
Ventajas: "Friendly crew members. Departure time & arrival times were very accurate. Luggage was handled properly."
Desventajas: "Taste & selection for vegetarian meals were very poor"
Ventajas: "The in-flight crew were just fantastic. Couldn't fault the service. Nothing seemed to hard. Thanks to all!!"
Desventajas: "20 minute delay in take-off."
Desventajas: "The flight got cancelled at 2:30am and then I had to try and find another flight rather than the airline automatically rescheduling me"
Desventajas: "Flight was delayed by 1 hour"
Ventajas: "I enjoyed the entertainment system. Unfortunately, I discovered season 6 of "Game of Thrones" too late to binge the entire season. The crew was friendly-- it was as comfortable as a 16 hour flight in the economy cabin can be."
Desventajas: "I did not get much sleep-- I was watching movies and TV!"
Desventajas: "Sold as Qantas. In fact it is Jetstar. No food, no drinks, no entertainment. Qantas personal unfriendly when we went to Qantas desk to check in for, what we thought was a Qantas flight."
Ventajas: "Quick layover"
Desventajas: "Food used to be so much better."
Ventajas: "Flight delayed"
Desventajas: "Flight delayed missed connection put on another carrier that flight then delayed arriving 4.5 hours late. Second leg frequent flyer points claim on other leg denied even though original flight qualified. Still chasing Qantas to get points."
Ventajas: "New'ish plane interior"
Desventajas: "4 hours delayed (with no advance warning). No continental breakfast option (only hot)."
Ventajas: "Nicest flight attendants I've seen! Their service is phenomenal and they truly care about your experience. Food and entertainment are great as well."
Desventajas: "Seats were incredibly cramped, very little legroom for such a long flight."
Desventajas: "Movie choices are not as many as Qatar or Emirates business class."