La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "3 hour flight and had a meal Several drinks and crew was very attentive Also seats were very comfortable and spaced well"
Desventajas: "Nothing really other then maybe a better selection of movies but I am not picky Great flight"
Ventajas: "The crew was organized and efficient."
Desventajas: "Entertainment: movie choices were limited."
Ventajas: "The crew that checked me and those who were onboard were very helpful and cheerful."
Desventajas: "Better choices of movies on board."
Ventajas: "JAL operates with incredible efficiency."
Ventajas: "Boarding very efficient."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "crew was professional, attentive and polite"
Ventajas: "Spacious leg room."
Desventajas: "The food is average. Could be much better. Eg, serve eggs like omelette for Breakfast. Only one choice . The other choice could be Jap menu vi differing it’s s Japanese airline. Flew JAL 2 yrs ago too. Food was not good. Also , toilets could be cleaner. There’s always a pungent smell."
Ventajas: "Seat was spacious. Crew was nice."
Desventajas: "Lack of individual air vent make the flight uncomfortable. I was too warm and unable to sleep even though it was an overnight flight."
Ventajas: "I loved the Haagen daz ice cream. Loved that they have USB ports."
Desventajas: "Portions of food is small. Entertainment selection could be better organized; ie comedy tv shows, drama tv shows, Japanese tv shows."
Ventajas: "Never problems with JAL"
Ventajas: "Kind people, quality service. Very helpful. On time."
Desventajas: "Had trouble hearing instructions from flight crew since volume of the speakers was low."
Desventajas: "seat was uncomfortable (cushion very hard)"
Ventajas: "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
Desventajas: "Cancelled flight"
Ventajas: "everything went well. food and service was great."
Desventajas: "the return flight had a guy next to me that would keep putting his feet in front of me. he would spill over to my side so much. pretty rude person."
Ventajas: "Fast and eady"
Desventajas: "Couldn't pick seating or check in online so I was separated from my husband"
Ventajas: "Space between the seats."
Desventajas: "Color of the seats."
Desventajas: "No complaints! Not even one!"
Ventajas: "It was short flight.. I slept good through."
Ventajas: "The high level of service and attentiveness"
Ventajas: "food is above average."
Desventajas: "Cramped leg room for long flight"
Ventajas: "The legroom is comfortable for a tall person."
Ventajas: "Seat spacing good for economy food was good"
Desventajas: "Movie Selection"
Ventajas: "Plane is modern with good in flight entertainment and a usb charger to keep your mobile devices charged."
Desventajas: "Because it is Japan Airlines, the food is authentically Japanese. Unlike US based international flights, they only serve one meal with zero alternatives."
Ventajas: "They did their best to put me pn another flight to Norfolk buf it wasn't straight through"
Desventajas: "Missing my last fight straight home because of very slow US Customs...)0"
Ventajas: "Movie choices"
Desventajas: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
Ventajas: "Comfortable and service was pleasant"
Desventajas: "Like all of it except lack of vegetarian option for food"
Ventajas: "Except for the tightly packed seating in economy class, everything else was beyond excellent. And even that was better than some US domestic flights. Large selection of Hollywood movies, gratis."
Desventajas: "I laughed at the Brace For Impact illustration on the safety card. It was not possible for me to double over with my arms under my thighs. The seat ahead was too close. The headphones produced tinny sound, and the two-pronged plug precluded using my own."
Ventajas: "I am all right for travelling by Japan airlines this trips to Taipei. My hometown."
Ventajas: "Food, entertainment options, friendly staff"
Desventajas: "Beverage size could be more"
Ventajas: "Staff- the ladies in flight were very friendly and courteous."
Ventajas: "I really loved JAL customer service at checking counter. So friendly and great customer service I received."
Desventajas: "The flight attendants were talking in the back all through the flight. I was seated third row from the back, so they were audible throughout the flight and very annoying."
Ventajas: "prompt check in , ample baggages allowances, food and overall steward services."
Desventajas: "none"
Ventajas: "Staff was great and everything went according to schedule."
Desventajas: "The food was bad, but this is my first time having such bad food on JAL."
Ventajas: "The service was excellent and the staff friendly. Service was fast and staff friendly."
Desventajas: "Small leg room."
Ventajas: "Once I made it through the long line at check in everything went very well. Check in was a bit of a nightmare since Air Busan is shared with Asiana Airlines."
Desventajas: "I had to stand in line at both Asiana and Air Busan to check in. Made checking in a lot longer than normal."
Ventajas: "Good food and punctuality"
Desventajas: "No English subtitles for English speaking movies"
Ventajas: "Even at economy class everything is all inclusive, meals, entertainment, even alcohol. Fast service with a smile. They will go to any length to accommodate your every need."
Desventajas: "Nothing"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Boarding is efficient. Crew helpful and willing to please."
Desventajas: "The food and overall service amenities are lacking in JAL. My flight was 8 hours and only one meal was served and one snack. The meals themselves are nothing special or enjoyable."
Ventajas: "The service was exceptional, friendly and polite. Food was good and entertainment selection was awesome."
Ventajas: "Amazing service"
Ventajas: "The cabin crew was lovely and ground staff equally so as I've come to expect from both ANA and JAL. Great entertainment options."
Desventajas: "I think my negative impression of this flight was more due to the extreme turbulence and extra hour spent on the ground at Narita, which is always a challenging airport. The meals were passable, but hardly anything to be proud of, seats were cramped and flight was pretty uncomfortable."
Ventajas: "Seat was very comfortable"
Desventajas: "Missing snacks"
Ventajas: "Crews and their messages sounded nice but some parts sounded like it was little too much for normal passengers.; somewhat threatening or too warning ..?"
Desventajas: "Transit should be guided better, especially if it involves terminal change. It was difficult to pickup and send the luggages as well. The airport terminals were way too hectic. It was hard to find ground staffs."
Ventajas: "This was a Delta codeshare on a Korean Airlines plane. The seats in business class were very comfortable and it was easy to stretch out and sleep."
Desventajas: "The food was mediocre. Not terrible but not very tasty either. There is no wifi!"
Ventajas: "I always love Korean Air crew, you do have 5-star staff!"
Desventajas: "I can’t think of anything for now! Overall I had a great flight."
Ventajas: "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Desventajas: "As with other airlines, flying coach is uncomfortable."
Ventajas: "bibinba(korean food)was very good rfor me."
Ventajas: "Crew, food, comfort, entertainment and many good things"
Desventajas: "I love everything"
Ventajas: "The transit lounges at the new Seoul terminal are outstanding."
Ventajas: "Adult and kids menu was good on flights departing San Francisco. Programming options were Good."
Desventajas: "Lot of walking (almost an hour) between terminals for transfer between 261 and 236 gates."
Ventajas: "Nothing"
Desventajas: "Be told numerous time we couldn’t feed our 4yo daughter food on the plane that was not served by KAL...yeah that’s right NO apple slices for your kid on this 6 hour trip"
Ventajas: "How often i was fed"
Desventajas: "I wanted to upgrade and they said no even rhough it wasnt full"
Ventajas: "Got exit row seat. No extra charge."
Desventajas: "Everything was great"
Ventajas: "Very roomie and friendly service"
Desventajas: "None"
Ventajas: "Sat on the runway for 40 mins with no explanation"
Desventajas: "Delayed flight"
Ventajas: "Friendly staff, good leg room, pillow and blanket are provided and food was pretty good too."
Desventajas: "late departure"
Ventajas: "Reliable, quick boarding, Incheon is a nice airport"
Ventajas: "I dont have somebody sitting beside me"
Desventajas: "Boarding and Food"
Desventajas: "cheated by kayak. I paid full pay as mention on your wave sight but did not provide the hotel for 20 hours plus long transit. I spend 20 hours plus at the airport without any support form staff. Korean air please don't accept any ticket agent who will give a ticket to passengers with 20 hours transit time and no accommodation. good Korean air but bad kayak."
Desventajas: "Delayed for 2 hours. Otherwise staff and service was good"
Ventajas: "Considerate Staff"
Desventajas: "Business would be better; customs in Seoul are very slow."
Ventajas: "Korea Airlines is the best!"
Ventajas: "Great service, very clean"
Desventajas: "Flight was delayed"
Desventajas: "Flight was delayed for 2 hours from Seoul to SGN. The boarding gate was changed a couple of time, it was very confusing & chaotic. The airplane was very old & the seats were not comfortable."
Ventajas: "Landed safe"
Desventajas: "2 hours on tarmac waiting....terrible. Didn't eat the food"
Ventajas: "Business class lie flat bed"
Desventajas: "Crew does not pay attention to you"
Ventajas: "They cared about my father when he arrived at hos destination. This act was very nice and I appreciate the airline for being so helpful."
Ventajas: "Most people sleep as this is a connection from other long flights."
Desventajas: "I can't flight. What happened?"
Ventajas: "Getting preferred seating because we were sky team elite plus members"
Desventajas: "Exiting the plane in the cold Seattle weather."
Ventajas: "Food was pretty good too. Great service for the price!!!"
Ventajas: "Ground staff at JFK did a great job changing my seat assignment - that was really appreciated."
Ventajas: "Friendly staff"
Desventajas: "Food"
Ventajas: "Everything was perfect. Food was good, seats were great, entertainment was excellent, and the service was incredible!!"
Desventajas: "Nothing. Everything was fantastic, even the bathrooms were cleaned multiple times during the flight."
Desventajas: "The delay of 2 1/2 hours was difficult Arrived at 2 a.m. and not 1045 pm. No reason given for the delay"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Koreans are naturally respectful, making for a very pleasant flight"
Ventajas: "Cabin crew's service quality & attitude"
Desventajas: "delayed flight for 30 min due to the connection at the gate of ICN."
Ventajas: "service, food and great staff"
Desventajas: "people flying in coach but expects first class service . constantly asking flight crew for things . apart from those passengers , flight is always great with KA"
Desventajas: "Special meal options really bad. All vegetarian meal preferences including lacto-ovo-vegetarian are treated same as vegan, which is dumb."
Ventajas: "Everything was fantastic."
Ventajas: "Spacious seating. I didn't feel crowded. The food on the plane was pretty good too. No complaints. All of the stewardesses were giving a friendly "sawasdee" when we got to Thailand. They provided headphones to each passenger and a pillow as well."
Ventajas: "Great service by all. Very friendly and helpful staff. Thank you for an enjoyable and smooth flight!"
Ventajas: "Great service and entertainment"
Desventajas: "Food was no good"
Ventajas: "I really appreciated getting a meal on the plane despite the short two hour flight. I've always liked flying Korean Air due to their cleanliness, presentable flight attendants and good customer service."
Desventajas: "The only thing I seemed to have a problem with was the volume and clearness that came out of my headphones. Although the headphones were provided by the airlines, the volume came out a little unclear and kind of scratchy. Other than that, everything was great."
Ventajas: "It was all good. Really no complaints."
Ventajas: "Customer service wss great! Good food. Great entertainment."
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Desventajas: "The planes are pretty outdated especially the connecting flights from Narita to HKG"
Ventajas: "Everything!!!"
Desventajas: "My experience overall is fantastic"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "Abordaje"
Desventajas: "Comida"
Ventajas: "Entire crew members, food, hospitality & aircraft."
Desventajas: "I am diabetic patient & I couldn’t get my aisle seat so, I had to wake up my both side passenger too often. Missing my Hindi movies."
Desventajas: "my original connection time or lay by was reduced to 50min. Didn’t get an express passage through security check point and my gate on this fateful day was 58A the furthest away after security check - so a long run for me and just made it to the queue 10min to flight"
Desventajas: "Wonderful food and service"
Desventajas: "Food was really unpleasant and entertainment all out of date movies"
Ventajas: "the ANA folks at the departure check-in went out of their way to get me on my flight. You see, I got to the airport right before boarding. Their response? They literally escorted me through security, waited for me at the immigration checkpoint, and brought me to the boarding gate! I love ANA! :)"
Ventajas: "The crew was fantastic and the food was very nice."
Desventajas: "It really would have been nice to have a vegetarian option!"
Desventajas: "If flight wasn’t delayed."
Ventajas: "Crew was amazing"
Desventajas: "The boarding"
Ventajas: "Thoughtfulness, professionalism, patience and a lot of love put into the service."
Ventajas: "One of the best service! Thank you!"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Boarding is prompt and orderly. They apologixe for several minutes delay even it’s not the airline fault.The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
Desventajas: "None so far, been travelling with ANA 8-10 times a year for more than 5 years"
Desventajas: "My seat was horrible. I'm sure it was like that for everyone in economy. The seat can't recline putting me in an awkward position for the entire flight. It was a red-eye so I didn't sleep much. Maybe it was the airplane since I flew with ANA last year but with the 787. The difference is almost night and day."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Very comfortable flights. Exceptional crew on and off the planes. Great food and drink/snack options. Lots of entertainment options as well."
Desventajas: "I have no complaints abouts my flights. Travel is tough at times but ANA made it seem easy."
Ventajas: "All the flight attendants were doing excellent customer service and there was good food."
Desventajas: "There was nothing that I didn't like."
Ventajas: "Ground staff and in-flight crew were excellent. The food was very good. The business class seat was comfortable."
Desventajas: "Got flagged for secondary screening prior to boarding, although it probably wasn't ANA's decision. Video quality of the In-flight entertainment wasn't that great. The AC power plug could have been in a better spot. My power adapter would not fit."
Ventajas: "I liked the way the pilot talked to us and let us know what was going on and still got us there on time even though our departure was slightly delayed."
Desventajas: "There had to be something better than pretzels."
Ventajas: "Real stewardess', well dressed and polite. Show pride in their job. Great food and drink service. Clean new planes."
Ventajas: "Very nice, new plane. Clean bathrooms. Good amount of legroom. Polite staff. Easy check-in process. Kid-friendly. God entertainment system."
Desventajas: "Limited entertainment options for kids."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Service was excellent. Stewardess always came back with what they promised to bring. Premium economy seating was very good."
Desventajas: "Food could be better. Entertainment was somewhat limited. The older plane on one leg meant no wifi and no noise-cancelling headset"
Ventajas: "Staff very friendlym Flight was on time."
Desventajas: "There is not entertainment at the plane even though is a international flight in a not low cost airline. The space between seat is quite small."
Desventajas: "More of an movie selection. Maybe up date movie ever 2-3 weeks as they become available for the company"
Ventajas: "Food and entertainment is great."
Desventajas: "Boarding process. System was down. Very strict with the bagage rule. Excessive bagage charge is very expensive, unlike Eva air"
Ventajas: "Crew are nice, helpful and polite"
Desventajas: "Airport problems turned it into a very long flight. We circled around Narita for hours"
Desventajas: "Plane small and cramped didn’t like that we had to be shuttled to the plane not we had to pick up luggage from Narita to itami"
Desventajas: "No opción de español"
Ventajas: "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Desventajas: "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"
Ventajas: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Desventajas: "Would like to listen to ATC"
Ventajas: "Everything flight crew exceptionally nice food and snacks were great flight was smooth other airlines should take a cue from ana even use chilled silverware when serving food not plastic ware like the other airlines no attitudes just awesome service just like it should be ."
Desventajas: "nothing everything was awesome hope I fly ana again sometime ."
Desventajas: "Our seats are much less comfortable with very little leg room. My daughter couldn't recline her seat."
Ventajas: "NH817 NRT to PNH was one of the best crews ever. Every need was met. Best customer service. NH818 was good too but the attention and attitude was slightly below. Travel Dates: NH817 09/1/2017, NH818 09/04/2017."
Desventajas: "Very good overall. The entertainment could you a little more choices."
Ventajas: "Everthything"
Desventajas: "Nothing"
Ventajas: "Nothing"
Desventajas: "Delay 4h+ while passangers stay inside aircraft. No firm information, information keep changing. Crazy!"
Desventajas: "crew not able to understand English they can't speak also all announcements in Japanese crew speaking only in Japanese"
Desventajas: "Touch screens were a bit glitchy. Was not able to adjust brightness, and volume kept readjusting by itself."
Ventajas: "Friendly and accommodating crew"
Ventajas: "Flight was very good - enjoyed meal and entertainment"
Desventajas: "Should make it clear to passengers ahead of time that flight departs from international terminal (terminal 1) at Shanghai airport (and also that flight is NOT out of Pudong airport, although we were aware of the latter fact ahead of time)."
Desventajas: "Limited number of movies"
Ventajas: "Todo"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Desventajas: "More storage space in business"
Ventajas: "Amazing crew, very nice and helpful."
Ventajas: "Entertainment"
Desventajas: "Crew miss my drink"
Ventajas: "Fast boarding. Early arrival. Comfortable seat."
Desventajas: "I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines"
Ventajas: "Plane was super clean and comfortable. A long flight but we'll cared for by host."
Ventajas: "Super good crew."
Ventajas: "Great foods and services"
Desventajas: "The plane needs upgrade business class seats"
Ventajas: "Best airline I've ever been on"
Desventajas: "I think the food in our flight was not that good.."
Ventajas: "Crew was attentive."
Desventajas: "The entertainment was rather limited."
Ventajas: "I like everything in Singapore airlines"
Desventajas: "Nothing"
Ventajas: "everything..Singapore airlines is a amazing airline !!! there is a reason why they are no 1 for so many years..."
Ventajas: "This was the most comfortable business class mid haul flight I've ever taken."
Desventajas: "Absolutely nothing went wrong."
Ventajas: "Food was good"
Desventajas: "Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!"
Desventajas: "Very tight space"
Ventajas: "loved d bnew 787 dreamliner planes. loved d medium haul biz class seats."
Desventajas: "everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling ."
Ventajas: "The service is exceptional!"
Ventajas: "The seats were comfortable and the staff was very attendant!"
Desventajas: "No complaints"
Ventajas: "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."
Desventajas: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."
Ventajas: "My neighbor"
Desventajas: "Fight war delayed and we got a security check upon arrival"
Desventajas: "Boarding didn’t give priority to passengers with children"
Ventajas: "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Desventajas: "Reclining seats tend to make me caustaphonic with the limited space"
Ventajas: "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Ventajas: "Excellent service and attitude from ALL crew! Roomy premier economy!"
Ventajas: "I dropped my scarf and only realized after I was seated. People were still boarding and I told a young man attendant and he found it and brought it to me. And he was such a gentleman too! Wish I knew his name but it was Frankfurt to JFK 835am flight on April 3rd. Thank you again!"
Ventajas: "Crew members very friendly. Foods are excellent. Kids have priority to have their meals first."
Ventajas: "friendly and attentive crew. connecting flight was a breeze. well worth the price."
Ventajas: "easy check in process and the crew was awesome. friendly and attentive to all passengers. great food as well."
Ventajas: "Flight is comfortable, food is nice. Most importantly, the flight was on time."
Desventajas: "The entertainment system requires additional setup, and need my own mobile device. My mobile device was low in battery while I'm on my flight, so I'm not able to view any movies during the flight."
Ventajas: "More movies and TV than you can watch, incredible cabin team, low cost, I mean, what's not to like. American, are you listening?!?"
Desventajas: "I have to drive from DFW to IAH, I wish Singapore would take over from American and British Air at DFW, honestly Singapore is cheaper, better service, nicer ground and in flight teams. It's worth the extra drive to travel with people that actually care"
Ventajas: "New plane. Good entertainment. Seat reclined a lot but would not stay reclined."
Desventajas: "The food was horrendous. Worst airline food I've ever had. Check in and boarding area not great. Very overrated airline."
Ventajas: "great service"
Desventajas: "too long"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "The on-board crew was polite and humble. Food served was delicious and the flight reached on time."
Desventajas: "The flight was quite old, was a bit surprised as the route seems very busy. Our seat 36J and K interestingly had no windows. First time flew on a flight with no window row."
Ventajas: "Helpful staff and a comfortable trip. A plus all the way around"
Ventajas: "Superb service throughout from check in to on flight."
Desventajas: "Seat on outbound had a slight issue."
Ventajas: "the crews were very polite and very helpful"
Ventajas: "Main Entree hot"
Desventajas: "Cold bread; dessert similar sweetened gak"
Ventajas: "Very helpful and polite staff"
Desventajas: "Old B777-200 with small personal screen. And they don't have pillows on board."
Ventajas: "Food, entertainment, cleanliness of the restrooms"
Desventajas: "I was travelling with a toddler and they did not have a toy or activity to give her on a 15 hour flight. We were told to keep our seats upright during meal times and to keeo our window shutters down during other times. This made sense. But there were passengers right in front of us who had their seats reclined during meal time and the crew did not tell them anything."
Ventajas: "Customer service and food couldn't be better."
Ventajas: "everything, excellent job"
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "The staff was very friendly and helpful. I got plenty of meals and they easily accommodated my vegetarian diet!"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "the service on the flight was the best I can ever recall having."
Ventajas: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Desventajas: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "Seat comfortable"
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "Business class is the best"
Ventajas: "Crew very hospitable and friendly."
Desventajas: "Food was mediocre quality."
Ventajas: "Seat was comfortable and entertainment selection was good."
Desventajas: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Ventajas: "I like that they deliver me safe and sound to Vietnam"
Desventajas: "I would prefer no interruptions while I am watching my movie"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Desventajas: "Nothing."
Ventajas: "Great crew and front desk"
Ventajas: "They are the best"
Desventajas: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "business cabin nearly empty. comfortable seats"
Desventajas: "Expensive WiFi"
Ventajas: "Friendly and helpful staff."
Desventajas: "No entertainment available. A very old plane."
Ventajas: "They do their job well"
Desventajas: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Desventajas: "Lack of crowd control at the gate during boarding. Ihad to"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Desventajas: "Todo súper bien"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "Friendly service, and comfortable ride, will gladly fly again"
Ventajas: "Stewards were great"
Desventajas: "No complaints for this leg of the journey. Entertainment options were mediocre as all legs of my journey had the identical offerings and i pretty much watched all of it in my round trip almost 48 hours of total on plane time."
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "Flight was very comfortable and a pleasant ride"
Desventajas: "food service could be a bit more prompt"
Ventajas: "Smoothe landing"
Desventajas: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ventajas: "Staff were friendly, food was good, and the plane was nice."
Desventajas: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ventajas: "It was not a full flight. It was ok."
Desventajas: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ventajas: "SPECIALLY THE CREW SERVICE EXCELLENT"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"