Las sillas incómodas para viajes tan largos
Desventajas: "No charging ports and flight was delayed."
Ventajas: "Vuelo en clase business. La comida fue buena, pero escasa en cantidad"
Desventajas: "Los asientos business no son muy cómodos, a pesar de hacerse horizontales, las piernas quedan torcidas y el reposabrazos exterior queda lejos del brazo. El personal, muy funcionarial, poco amable"
Ventajas: "Tripulacion muy amable"
Ventajas: "Aseo limpio, tripulacion muy amable"
Desventajas: "Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv"
Ventajas: "Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City."
Desventajas: "If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser"
Ventajas: "Muy poco"
Desventajas: "El avión muy viejo y no había mucho entretenimiento"
Ventajas: "Todo bueno"
Ventajas: "The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us."
Desventajas: "We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes."
Ventajas: "Falta entretenimiento online y puertos usb"
Ventajas: "Espacio entre asientos amplios"
Desventajas: "El trato de una aeromoza, quien me tomó del brazo bruscamente cuando me dirigía al baño. Y me gritó diciendo que regrese a mi sitio que el vuelo estaba atrasado y debíamos despegar. Sin enbargo, no de habia anunciado aun que ya estabamos por despegar."
Ventajas: "excepto el control de seguridad que había poco personal, el resto bien."
Desventajas: "Perdí el vuelo por negligencia de la compañía al no exponer las restricciones de la ciudad de Phnom Penh. Pienso que debieron hacer énfasis en la legislación, un poco de"
Ventajas: "Perdí el vuelo por la legislación cambodiana"
Desventajas: "Perdí el vuelo por la legislación cambodiana, deberían especificar que dicho país obliga a estar en su territorio mínimo un día o no te deja salir, por ese pequeño detalle perdí mi vuelo"
Desventajas: "My luggage didn't arrive to Helsinki and has been two days since I have inform and they said it was going to come the next flight but didn't sent it. I have been two days with the same cloths and no cleaning products, so disappointing they don't seem to care of all the inconvenience I have been experiencing."
Ventajas: "The crew was very helpful and kind. The plane extremely comfortable"
Ventajas: "Plane was clean and overall the service was good. The new terminal and gate at Helsinki are very nice."
Desventajas: "Boarding was disorganized and chaotic. The seats could have been more comfortable for a tall person. Finnair also likes to nickel and dime."
Ventajas: "I liked all the variety of the meal (many different snacks & components aside from the entree) and the very nice crew"
Desventajas: "No way to control volume of cabin announcements if you're plugged into the entertainment system. Announcements EAR SPLITTING and very painful for anyone using their own in-ear phones. Such phones are very common today, so this issue urgently needs updating."
Ventajas: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Desventajas: "all the info should be listed on the web as well that the cost is half more than the website"
Ventajas: "Excelente timing and organized to take us to the plane"
Desventajas: "No crew speak very good English it was really difficult to understand them"
Ventajas: "Boarding was easy"
Desventajas: "Drinks were for an additional charge"
Ventajas: "Staff was friendly and accomodating. The food service for the long international flight was better than I expected."
Desventajas: "Movie entertainment options were not consistent from plane to plane. On the arriving flight, the plane had an impressive offering of movies and tv shows for passenger viewing during flight, however, on the return flight, there was much less available."
Desventajas: "There is no wi-fi There is no possibility to charge your mobile"
Ventajas: "Friendly and competent crew, on-time performance, clean and pleasantly appointed cabin, non-stop service always beats transfers!"
Desventajas: "Cramped seating (A330) for such a long (8.5 hrs) flight. U.S. catered food was mediocre at best."
Ventajas: "Seats larger and more comfortablethan 3xpected."
Desventajas: "Food and drink overpriced."
Ventajas: "Professionalism, punctual, friendly service"
Desventajas: "You pay for your food just like you do on American Domestic airlines. However they offered coffee and their special Finnair grape juice."
Desventajas: "Something that was unpleasant was if someone spoke through the announcement system it would be very loud through the headphones if someone is listening to a movie or music"
Ventajas: "Breakfast was good"
Desventajas: "Air conditioning was blasting down on me too powerfully"
Ventajas: "Food and crew"
Desventajas: "After waiting around in the airport for almost 10 hours we were finally told the flight was cancelled and my direct flight turned into a taxi transfer and 3 flights with a day lost on my vacation. I was not offered any compensation however I heard some passengers were given $7 food vouchers to be spent only in a small convenience store that was the only store open."
Ventajas: "The crew was incredibly helpful and accommodating when we discovered that I was not registered for a vegetarian meal. Bebe crew make sure that was taken care of and we're very very friendly in the process"
Ventajas: "It was a quick, smooth flight."
Desventajas: "The chicken for dinner was horrible. The call buttons for assistance sounded constantly the entire flight.. Not sure if it was a malfunction."
Ventajas: "comfortable seats, meal was better than expected, in flight entertainment was good"
Desventajas: "it's absurd to have to pay like $70 more for window seats"
Ventajas: "Crew was (as usual on BA flights) friendly, attentive, and personable."
Desventajas: "Boarding was a bit chaotic. Everyone was all bunched up and you could not get through when your rows were called. Also, when they "boarded by rows" the called rows 23-50+ all at once so that people were all bunched up in the isles of the plane. It really did not help"
Desventajas: "Smooth flight Arrived early."
Desventajas: "BA lost my baggage. The sandwich they offered was uneatable. Marshall Hoffman"
Ventajas: "Food and service"
Desventajas: "Seats were very small"
Desventajas: "Need wifi to work. Highly dissapointed that BRITISH air doesn't have this feature. Most airlines do!!"
Ventajas: "Checking and boarding was lighting fast"
Desventajas: "There was a bit of a delay, which was due to weather and certainly not their fault. They kept us informed"
Ventajas: "This was a Finnair ticket on a BA flight. The price was excellent and BA was excellent."
Ventajas: "Blueberry juice - nice change for sodas and so refreshing! The lady captain's announcements were very clear, light and fun...and perfect in three different languages...her enjoyment came across professionally...truly catering to her passengers. She flew that plane also so very smoothly!"
Desventajas: "No individual air controls for each seat"
Desventajas: "The upgrade to World Traveler Plus was $330.00 and worthless. They assured me Business Class food service. NOT TRUE. You get the usual coach class prison-type food. Non-existent flight crew service (I got one mini can of Coke the entire flight). Cramped seat next to noisy bathroom. Whole experience was bad."
Desventajas: "Old plane, noscreen on seats,, can't choose movie, no charger and USB. Terrible food Very expensive for the price"
Ventajas: "First time across the Atlantic, and the British/French crew was the most polite crew ever."
Ventajas: "The only good thing was we landed early think that was more to do with the wind though!!!"
Desventajas: "They rebooked us all at the gate and split people up. So boarding was a nightmare without anyone being friendly. The plane was the oldest plane I have seen they had one tv for the plane and the whole section I was sat in didn't have volume that worked and they basically said too bad. The crew didn't respond to any lights that were put on they put their head down and scooted past you. I have been flying to and from USA to UK for 15 years worse flight."
Ventajas: "The crew is perfect. The food is good. Thank you, Finnish guys!"