Very smooth flight and landing. Pilot delivered his safety instruction in such a monotone that it wasn’t easily understandable. Words were said but he didn't communicate to us. If he was communicating to someone he cared about, he would have used inflection and other nuances of speaking. Virtually all emphasis was removed so it was just blah blah blah (really fast, like the end of a Pharma commercial)
Ventajas: "Quick flight. Friendly pilot"
Desventajas: "Perfect flight!"
Desventajas: "Boarded half hour late. No explanation. Pretty standard on Cape Air these days"
Ventajas: "The pilot was amazing"
Ventajas: "Clean plane"
Desventajas: "Seat is not comfortable. It is too hard. My muscles fell asleep"
Ventajas: "Chance to see the coast and internal from above"
Ventajas: "LO QUE NO ME GUSTÓ FUE EL COLOR QUE HACE EN EL AVIÓN"
Ventajas: "Pilot did a great job, flight was as smooth as glass for the 7 of us passengers!"
Desventajas: "Bumpy ride. Blame it on the wind."
Ventajas: "Fun flight to the cape. Awesome pilot"
Ventajas: "Cape Air never disappoints. A great option other than driving . Not to mention a great value"
Ventajas: "Considering I was a bit scared flying on a small plane my pilot was excellent. I enjoyed this flight so much. It was spectacular!"
Desventajas: "My Pre TSA Check did not apply to flight"
Desventajas: "Lo que no me. Gustó es que yo compré un boleto en 129 incluyendo la maleta y llegó al caunter no hablo bien el inglés las mujeres que estaban ahi no hablan español deberían de poner a personas bilingües y como es posible que el boleto con maleta salia en 129 por que en el caunter me cobraron 25 otra ves por la maleta si ya la había pagado? Y por que si el boleto me salía en 129 me cobraron 139 a la cuenta? En total me cobraron 35 dólares de mas pague mas de lo que me salio en la página si podrían aclararme esto se los acradecere"
Ventajas: "Flight from Havre to Billings was fine, from check in through security and to the flight. Smoke from CA, OR, NV fires really limited the view, but CapeAir did fine with their service"
Desventajas: "Seats are a little small, but that is to be expected in such a small plane. Other than that, the flight was great."
Ventajas: "Staff were great - courteous, professional and friendly. Plane was a fun experience as always."
Desventajas: "Not Cape Air’s fault, but the smoky haze (from fires in CA, OR, NV) diminished some of the long views - vistas were not quite as beautiful as on past flights."
Ventajas: "Got to sit next to the pilot!"
Desventajas: "Nothing, it was an absolutely breath taking flight!!"
Ventajas: "Good people quick flight"
Desventajas: "I'm a big guy and it's a really small plane."
Ventajas: "Crew was pilot and helpful in explaining the situation to me."
Desventajas: "Got bumped from a flight to make way for a pilot in training. The fact that this happened on christmas eve made it even worse. Had to wait until boarding to find out that was being bumped and was told I shouldn't have been allowed to check in."
Ventajas: "Friendly service, helpful, comfortable flight for a small plane. Good pilot, very professional."
Desventajas: "My only complaint is when we landed in WestChester we deplaned and had to stand in the -5F wind-chill for a good 10-15 minutes while they unloaded our bags. I don't know why they couldn't have taken us inside to wait."
Ventajas: "The View was spectacular. The plane was a little bit too smelly."
Desventajas: "The View was beautiful"
Ventajas: "I was pleasantly surprised by everything! It was easy staff was friendly and the piolet was great! What more can be said! Planning on using Cape Air again!"
Ventajas: "The ease of changing flights."
Desventajas: "Of the three women at the gate one was rude to everyone. The two others seemed ditzy and clueless. The announcements they made were incomprehensible to many in the passenger audience. There was substantial eye-rolling."
Ventajas: "My first time on a such small plane and the ride and the landing were very smooth with great views!!"
Ventajas: "Shirt flight no food, but bumpy. I almost threw up on a 25 minute flight"
Ventajas: "Hate crew diligently kept me informed of my bag connecting from my 45 minute late "on time" united flight."
Ventajas: "Flying over the traffic heading to Hyannis where you take the ferry to Hyannis. Experienced pilot who told us the stewardess would be passing out food after we were airborne. Good sense of humor in a 9 passenger plane."
Ventajas: "Flights across the east coast were delayed, luckily ours was only 15min late to take off."
Ventajas: "The view from PR to St Thomas was amazing!"
Desventajas: "The departure was late for no apparent reason that complicated my meeting with family members in St Thomas."
Desventajas: "Too expensive. 399 for a 40 minute plane ride? Really?"
Desventajas: "The flight was cancelled because of engine trouble. As a result we miss our connecting flight to our final destination."
Ventajas: "Great pilots Flies where other airlines don't Quick check in"
Desventajas: "Booked a 8:30 AM flight VQS->SJU. At 10AM the night before received an email stating the flight "may have been cancelled." Called cape air, they confirmed cancellation but couldn't rebook me on another flight; went on their website and paid for another flight (10:04). The next morning for way of explanation told that "the plane broke." Got to the airport, initially the replacement flight was delayed till 10:30, then at 11:00 we were told that flight was also cancelled. Since we did not have a connecting flight we were placed at the end of the line. They did get us out later in the day, although i suppose because we were just squeezed in I was sitting in the back where I had to sit cross-legged as i only had about 4 inches of legroom. So 2 cancellations and poor communications on a round trip ticket = mediocre review. If I don't get my money back on the first flight I'll revise this to 1/5."
Ventajas: "They plain didn't crash although it sounded like that was likely when we were taking off."
Desventajas: "The lack of ear protection to cancel out some of the loudness of the small aircraft would have been REALLY nice."
Ventajas: "Everything! Staff, captain, plane, efficiency, intimacy of the small plane. I don't love flying - it's a means to an end. But, this flight was fun. No food, but it was a 30 minute flight, so no refreshment needed."
Desventajas: "taking off almost an hour late for a 20-minute flight. poor planning re weight restrictions so that luggage for several passengers had to be put on a future flight. no information given re delay."
Desventajas: "The flight was delayed for over an hour. Nothing was said by anyone at cape air until i asked the attendant at the desk, which led to an announcement being made 45 mins into delay."
Ventajas: "It was my first solo flight, as well as first flight in a small plane. Quick, easy check in and boarding in Mayaguez, PR. In San Juan, exiting and meeting family was not easy, due to terminal design. Overall, great experience."
Ventajas: "It's great having the convenience of these flights."
Desventajas: "People know there is a security process to go through. Make it clear what you need in advance. There is no need to be rude in any way."
Desventajas: "Flight was canceled and nothing could be done to make it better."
Ventajas: "Good, efficient flight to Bar Harbor from Boston!"
Ventajas: "Great. But you have to not be scared of small planes. The plane only seats 8 people. You can high five the pilot."
Desventajas: "Very small. I'm 6'4" very tight fit"
Desventajas: "AIRPORT SHUT DOWN TO EARLY AND NO AVAILABLE CAR RENTAL WITH DEBIT CARD. I BECAME STUCK WITH USING TAXI CAB."
Ventajas: "Crew is very friendly and the views are beautiful."
Desventajas: "This plane is an 8-seater, so no food, no drinks, no entertainment and no lavatory. Short flight, though, so not a big deal."
Ventajas: "Great flight Albany to BOS. Cessna turbo prop. Super flight crew. Sure beats driving to Boston."
Ventajas: "Old plane but great crew and smooth landing"
Ventajas: "Professional and polite staff"
Desventajas: "There was no warning that this was an 8 person passenger plane, with no food, no entertainment, no bathrooms. Boarding was late and confusing. You couldn't keep your stuff with you... No bags in the cabin. It was cramped, cold, and loud. This all should have been made clear at booking... The staff was professional but did not give enough information either."