Todo excelente y servicio de primera.
Distancia entre pasajeros muy buena con asientos libres entre cada dos. El entretenimiento a bordo nulo. Accesos wifi pero de pago. Toda la comida de pago.
Ventajas: "Lo que me gustó que ma tripulación abrió la puerta trasera para que bajaremos xq estaba muy lleno"
Ventajas: "Vuelo cómodo. Espacio entre sillas suficiente se agradece"
Desventajas: "El premio del tíquets alto."
Ventajas: "First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip."
Desventajas: "Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience."
Desventajas: "Newer movies"
Desventajas: "Uncomfortable seats."
Ventajas: "Excellent leg room in first seat near emergency exit door"
Desventajas: "Seat was close to toilets so a lot of traffic"
Ventajas: "We mentioned it was our anniversary and thought about moving up to SAS Plus, but the cost was not an option to us. She moved us up before we got on the plane! Extremely nice!!"
Ventajas: "I think it must have been a brand new plane. Good comfort. USB-charger for each seat."
Ventajas: "- Seats are fairly comfy (as much as one can hope for an economy seat) - Excellent meals. I'm impressed that I'm getting things like ganache and cold-pressed juice in airline snacks!"
Desventajas: "- Wish the entertainment/movie selection was better, or that the foreign films had subtitles,"
Desventajas: "No sabia cuando compre el boleto que esta era una linea aerea de bajo costo. No hay servicio a bordo"
Ventajas: "Muy bueno el sistema de entretenimiento a bordo"
Desventajas: "No sabia que cobraban todas las bebidas"
Ventajas: "Friendly staff. Great hot fresh bread! On time."
Ventajas: "The water bottles, pillow, and earbuds were on the seats."
Desventajas: "The returning flight to the US they did not dim the lights so that it was comfortable to sleep. A red light was shining down on my head most of the trip because I had a window seat. It was very annoying."
Desventajas: "Poor customer service. No notification via text or email that there was a 5 hour delay, and no immediate rerouting for connecting flights. a 15 hour trip turned into 24+. Worst SAS experience ever."
Ventajas: "Alot of room for legs, good hp service"
Desventajas: "No snack with beverage before dinner, no choice of food , On connecting flight Kopenhagen-Krakow only Coffee/tea, no snack again, for passenger going over see very poor !!!!"
Ventajas: "Flight was unremarkable in every good way. Food was above expectations and the crew was exceptional."
Ventajas: "Great takeoff and landing.Care ethics of the stuff was excellent. The quality of the food was very good and it was served with care."
Ventajas: "Seat room good. Food very good. Flight attendants excellent."
Desventajas: "Nothing comes to mind at this time."
Desventajas: "Un poco viejo el avión"
Desventajas: "This flight never happened"
Desventajas: "Water and beer paying"
Ventajas: "Friendly crew. First meal was good."
Desventajas: "Small movie selection. Second meal/snack not great. Older plane (still had ashtrays in arm rests)."
Ventajas: "Quick, painless boarding process with friendly cabin staff and above average food. Flight was delayed about 15 minutes by a maintenance paperwork (according to the announcement) issue. Not fully booked, so very relaxing atmosphere onboard."
Desventajas: "Check-in was slightly confusing to know where you had to go."
Ventajas: "Best food on an airplane I have ever had. Great service from the cabin crew."
Desventajas: "Cabin extremely dated. Lie flat seats not flat. No built in entertainment but rather iPads handed out by cabin crew."
Ventajas: "Igual a todas las aerolíneas regulares"
Desventajas: "Que sea una aerolínea promedio, sin valor añadido"
Ventajas: "It was a pleasant flight with friendly service. Boarding was smooth and efficient."
Desventajas: "Food choices and limited entertainment. I know that SAS need to remain competitive, but strict limits in drinks seems a bit cheap."
Ventajas: "Quick Flight"
Desventajas: "Just a long layover, but what are you going to do"
Ventajas: "awfully glad I was on SAS instead of Lufthansa, which had a surprise strike"
Ventajas: "Crew exceptionally carefull and nice, boarding was quick and well managed. Landing was earlier than planned so as to leave enough time to go to the next gate"
Desventajas: "Food was just okay, some beverages had to paid like in low cost flights"
Ventajas: "Easy boarding"
Desventajas: "No food option, Drinks are not free(international flight), no toilet paper"
Ventajas: "Good entertainment options on board. Helpful crew and good snacks."
Desventajas: "I didn't find an option to request special meal online. The only way was to call customer care which wasn't available at all times."
Ventajas: "Plane was clean and comfortable"
Desventajas: "Seated by toilet which Ididn't realize"
Ventajas: "Crew was super sweet!"
Desventajas: "I could not check in online for this leg of the trip and so could not simply go to a baggage drop line. The company handling checkin dealt with 4 or 5 airlines. It was not clear from iceland air website that i had to checkin with SAS. First stood in line for iceland air then had to go stand in line again for company handling SAS. Spent way too much time online doing this. Otherwise trip was fine."
Desventajas: "We boarded late. There was no boarding announcement. A guy walked up in front , as to wait for the announcement and she waved him up. The rest of the gate just started forming several lines. Very unorganized. The we sat on the plane for about a half hour. At least there was an announcement that two people were missing so they had to remove their luggage. 40 minutes late into Longyearbyen."
Ventajas: "The interior of the plane - Clean, bright an shine, even it's an old 737-700,"
Desventajas: "To add some selection of the food"
Desventajas: "2 hr delay on a 2 hr flight"
Ventajas: "We left on time and arrived early. I got to check one free bag."
Desventajas: "Typically, on every other international flight I've taken, they offered at least a single glass of wine or a beer with dinner. Not so for this one."
Desventajas: "Didn't like the economy class seats paying for business.A real rip off."
Ventajas: "food and movies were great. appreciated the coffee and tea"
Desventajas: "Late take- off and landing. Indifferent flight attendants. Two of my children were bullied into giving up their bulkhead seats to a couple with a child. We had to pay extra for those seats and we were given no compensation."
Ventajas: "Crew was great. One of the best ever."
Desventajas: "With a flight scheduled for around 11 hours, seat comfort is at the top of my list of importance. These big Airbus planes have the worst seats for long hauls. I had forgotten previous experiences when I made the reservation but won't in the future. If it is a big Airbus, I'll opt for a flight with a 767, 777, 747 or 787. And what's with one soda per flight? Overall, an acceptable flight but just barely."
Ventajas: "Flight not full could stretch out Arrived early yet gate was ready"
Desventajas: "Printing baggage tags and putting on suitcase and hefting to conveyor belt. Someone there to help us but we are reaching the age where hoisting bags is not smart"
Ventajas: "A tiempo, avion relativamente nuevo, buen servicio"
Desventajas: "Asientos un poco chicos"
Ventajas: "I'm pretty sure the seats have more space and lean back further than most American airlines so that helped me get some rest. I didn't eat the food because I was really trying to fall asleep but it smelled delicious! They offered iPads to everyone to use for entertainment during the flight. it was smooth and landed a bit early!"