Las sillas incómodas para viajes tan largos
Desventajas: "No charging ports and flight was delayed."
Ventajas: "Vuelo en clase business. La comida fue buena, pero escasa en cantidad"
Desventajas: "Los asientos business no son muy cómodos, a pesar de hacerse horizontales, las piernas quedan torcidas y el reposabrazos exterior queda lejos del brazo. El personal, muy funcionarial, poco amable"
Ventajas: "Tripulacion muy amable"
Ventajas: "Aseo limpio, tripulacion muy amable"
Ventajas: "The crew were professional and courteous"
Desventajas: "Nothing, as it’s a short flight!"
Ventajas: "Muy poco"
Desventajas: "El avión muy viejo y no había mucho entretenimiento"
Ventajas: "Todo bueno"
Ventajas: "I enjoy my flight"
Desventajas: "Again no complains"
Ventajas: "Crew was nice and helpful"
Ventajas: "Falta entretenimiento online y puertos usb"
Ventajas: "Espacio entre asientos amplios"
Desventajas: "El trato de una aeromoza, quien me tomó del brazo bruscamente cuando me dirigía al baño. Y me gritó diciendo que regrese a mi sitio que el vuelo estaba atrasado y debíamos despegar. Sin enbargo, no de habia anunciado aun que ya estabamos por despegar."
Desventajas: "My luggage did not make it despite the long layover in Helsinki."
Ventajas: "excepto el control de seguridad que había poco personal, el resto bien."
Desventajas: "Perdí el vuelo por negligencia de la compañía al no exponer las restricciones de la ciudad de Phnom Penh. Pienso que debieron hacer énfasis en la legislación, un poco de"
Ventajas: "Perdí el vuelo por la legislación cambodiana"
Desventajas: "Perdí el vuelo por la legislación cambodiana, deberían especificar que dicho país obliga a estar en su territorio mínimo un día o no te deja salir, por ese pequeño detalle perdí mi vuelo"
Desventajas: "The flight from India was delayed and as a consequence I missed my connecting flight to Miami. I had to put up in a Hotel at Helsinki and take a flight to Miami the next day via London."
Ventajas: "The crew was very helpful and kind. The plane extremely comfortable"
Ventajas: "Given the choice I would hands down pick Finnair over a US based carrier the Europeans provide bigger seats and better service... Little things like hot towels, extra wine and chocolate after meals was truly appreciated..."
Desventajas: "Im an amateur traveler and I could have used a little more info at the gate and about getting to my connection I had no idea where it was and that you had to go through a passport line to catch the connection. Came close to missing my connection..."
Ventajas: "Was great on the way to Helsinki and extremely poor on the return trip."
Desventajas: "Seat pitch was horrible! Almost as bad as United and American. Very uncomfortable!"
Ventajas: "Being on time, crew was helpful, entertainment nice. The 30 min layover between JFK-HEL and HEL-SVO was perfectly organized, the gates were next to each other."
Desventajas: "The entertainment kept shutting off, and the crew had to reset it about 5 times. They were very apologetic, and kept trying until finally getting it fixed."
Ventajas: "Everything, but especially the calming atmosphere with beautiful Spanish music playing while we were airing to take off."
Ventajas: "Everything went smoothly"
Ventajas: "Great service, great food, and comfortable seats."
Ventajas: "Crew was fine"
Desventajas: "Our luggage never made it to Rome, our final destination. So now we have no change of clothes - for the next 2-3 DAYS."
Ventajas: "The economy seating was relatively comfortable and spacious, compared to some other airlines, and we boarded and departed on time. Boarding was quick, if chaotic."
Desventajas: "They gave us ipads to watch movies, which were old and didn't work well, but were difficult to hold if you also got a tray or a drink. They didn't give you much water and it was hard to get service. The airplane itself looked pretty old and a little run-down."
Ventajas: "Personnel were very nice and fight was comfortable"
Desventajas: "Received an email 30 minutes before leaving for airport that flight was on time. Went to the airport and found out flight was delayed 4 hours"
Ventajas: "Crew was very nice"
Desventajas: "Outdated planes: Intercontinental flight with no personal entertainment system, (cabin monitors only). Poor check in/No partner flight numbers listed: I booked a Finnair flight, it was operated by American Airlines, which is fairly common, but neither JFK or CDG listed the partner flight number or Finnair anywhere - which led to slow and confusing check in when neither Finnair nor AA could find my reservation"
Ventajas: "British air is great. Great movies good food. Good service."
Ventajas: "The fact that this is the only daytime flight from Boston to Europe."
Desventajas: "Food was very ordinary, and drink choices may have been theoretically available but the crew did not offer the choices."
Ventajas: "Friendly crew. Finnair subcontract to British Airways so this was a BA flight at a better price. Flight was far from full enabling me to stretch out."
Desventajas: "Unable to pre select seats because the arrangement makes you neither a full BA or Finnair customer. Food was just about edible and that was the better non vegetable option. The plane was old and the in in seat screens were old too, with poor resolution (no touch screen to illustrate the aging technology). Although the entertainment selection was relatively current the aging connection in the arm rest, coupled with cheap ear buds made for a poor listening experience."
Ventajas: "It was not Finnair it was all British airways."
Desventajas: "BA lost my baggage. The sandwich they offered was uneatable. Marshall Hoffman"
Ventajas: "I thought the cabin crew were very helpful and friendly and professional."
Desventajas: "The seeds were too close together N20. You almost couldn't eat your food or all the laptop because you're so crowded."
Desventajas: "Our bag was not checked through to our final destination and was delivered a day later."
Ventajas: "Nice one"
Desventajas: "Nice one"
Ventajas: "old planes tight seat no entertainment late boarding"
Ventajas: "I have a BA - Gold card- BA lounge was good."
Desventajas: "Comfort- Plans are Old, Entertainments is Worst. BAD BAD BAD."
Ventajas: "Seats were comfortable with plenty of room."
Desventajas: "Plane was broken and we had to wait 3 1/2 hours to get a new plane. Crew kept awkwardly mentioning during every announcement that the delay wasn't their fault... My husband's entertainment screen was broken and flickering so much that all shows/films were completely unwatchable. My screen began flickering 1/2way through a film."
Ventajas: "service . Informed the status of flight immediately. which is very useful to plan."
Desventajas: "If it is extra line to add for select the type of food, then it is useful the passenger. Because may some people are vegetarian then they know what they can have."
Ventajas: "I never took it because....."
Desventajas: "your customer service agent refused to help, and I had to fly to New York and take a different flight to London, and the whole thing cost me an extra $2900."
Ventajas: "Maybe they should call these flights "Byzantine Airways". Finnair doesn't fly Boston to London, so my Finnair flight was on British Airways, but I did it that way because BA wanted more money that day. As a flight, it was OK. I don't think I have much to say about Finnair."
Ventajas: "I got me where i needed to go. The food was okay."
Desventajas: "Lost luggage, poor seats, poor entertainment."
Ventajas: "Seats are snug. You get to know your neighbors really well."
Ventajas: "Very friendly and helpful cabin crew. Excellent boarding procedures. The food wasn't awful. Everyone seemed relaxed and upbeat...maybe because the holidays are approaching."
Desventajas: "The rolls were ice cold, and the butter was not real butter. My husband found the seats cramped, and little foot room. I'm 5'2" and they were ok for me. The child behind me screamed and then projectile vomited for the last half hour of the flight, which can't be laid at BS's door. Many people were still on their cell phones and laptops during the whole takeoff, despite multiple announcements. I would have kicked them off."
Ventajas: "The only good thing was we landed early think that was more to do with the wind though!!!"
Desventajas: "They rebooked us all at the gate and split people up. So boarding was a nightmare without anyone being friendly. The plane was the oldest plane I have seen they had one tv for the plane and the whole section I was sat in didn't have volume that worked and they basically said too bad. The crew didn't respond to any lights that were put on they put their head down and scooted past you. I have been flying to and from USA to UK for 15 years worse flight."
Desventajas: "Dealyed - One hour"