As it is a long flighg, would appreciate if flight crew regularity asks passengers if they would like refreshments
Food could have been better. Entertainment was the same during both June and July. It could have been changed.
Well, I didn’t like much. The staff didn’t have any beverages except for coffee and water and they never came by. The food just sucked. There was no entertainment at all.
Desventajas: "A comfort kit on a ultra long haul flight goes a long way"
Desventajas: "Poor customer service and lack of care for loyal passengers"
Ventajas: "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
Desventajas: "The food was not too attractive, better variety of main meals"
Ventajas: "I always like Singapore Airlines. They should continue to be the best."
Desventajas: "Some flexibility to select food choices even if we book the flight in short notice."
Desventajas: "Nothing comment."
Desventajas: "Flat beds on second flight"
Ventajas: "Extra touches and super pleasant and courteous staff."
Ventajas: "loved d bnew 787 dreamliner planes. loved d medium haul biz class seats."
Desventajas: "everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling ."
Ventajas: "Entertainment ok but not newest, boarding smooth, food ok"
Desventajas: "Long waiting time for baggage, food not exceptional"
Ventajas: "Me tiraron un vaso de gaseosa arriba y la actitud de todo el personal a bordo fue sobresaliente. Más allá del accidente me regalaron 75 usd para gastar en el catálogo a bordo."
Desventajas: "Some staff not courteous which surprised me"
Desventajas: "Because the flight from IAD to London was cancelled, I never made it to this flight."
Ventajas: "New plane. Good entertainment. Seat reclined a lot but would not stay reclined."
Desventajas: "The food was horrendous. Worst airline food I've ever had. Check in and boarding area not great. Very overrated airline."
Ventajas: "The staff was very responsive and the food was great. Ground staff in SIngapore helped me to modify the tickets due to us missing our connection to Phuket. Very helpful. Irene at the transfer desk was an excellent manager. The wheel chair staff was excellent all through."
Desventajas: "It would be great it the seats were leather so that plane would feel more cleaner."
Ventajas: "Overall experience"
Desventajas: "Could have had a better selection of movies"
Ventajas: "Las aerolíneas asiáticas que he probado son excelentes de todo a todo. Gran servicio y atención al cliente."
Ventajas: "I like the personal TV, my foot rest and water holder frequent water serve,"
Desventajas: "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"
Ventajas: "Great service"
Ventajas: "Personal Touch!"
Desventajas: "No such!"
Ventajas: "New movies! Yes!"
Desventajas: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."
Desventajas: "Kids playing and out of control and the flight attendants wouldn't do anything."
Desventajas: "They reschudle my flight beaucase I have anxiety. It's my birthday today. I'm suppose to be in China celebrating me and my grandma's birthday right now. Apparently anxiety is something that Singapore airline are very concerned about me, that needs a doctor note to prove that I'm okey to fly. poor coummcation skill and power play"
Ventajas: "Crew was very friendly and good service."
Ventajas: "The comfort and food plus drinks."
Desventajas: "Delay in food distribution, over waiting because of many people but only twogroups of serving crew"
Ventajas: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Desventajas: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"
Ventajas: "Second bag was four foot bronze statue, no problem or extra cost"
Ventajas: "Entertainment was awesome. Boarding was fast."
Desventajas: "Not enough food served (only two meals on a sixteen hour flight) and tasted okay. Crew was not all friendly."
Ventajas: "Singapore crew are on their feet and working for the entire flight. Great service!"
Ventajas: "Everything is excellent!"
Ventajas: "everything, excellent job"
Ventajas: "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
Desventajas: "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."
Desventajas: "On my trip to Japan, the staff was incredibly rude. Horrible commendations. The controls didn't work. And the desert had mold in it."
Ventajas: "Excelente y cálido servicio en el mostrador de facturación en Manila. Comida bastante aceptable para clase turista. Acceso gratis a sala vip en Changi, con oportunidad de tomar una ducha antes de embarcar en el vuelo largo a Barcelona. Las azafatas son adorables."
Desventajas: "La calidad del sonido del sistema de entretenimiento a bordo no es buena. Hay mal contacto entre las tomas del asiento y los auriculares."
Ventajas: "Really recommended . Wait alittle longer but i got a free tour go around Singapore ."
Ventajas: "Food & condition"
Desventajas: "Crew were unfriendly and rude"
Ventajas: "La cordialidad, el trato, el servicio, el avión, la limpieza. Un vuelo muy agradable y que recomendaría siempre."
Desventajas: "Que para ofrecer los servicios comerciales si hablaban español, para el resto de servicios no, aunque fueron muy atentos."
Ventajas: "Food was exceptional"
Ventajas: "Food was excellent, timely departure and arrival"
Desventajas: "Crew was not as friendly as I'm used to."
Ventajas: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Desventajas: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
Ventajas: "It was the best service ive ever had. The flight attendants came right away and were always coming up the aisle making sure we eye well hydrated and fed"
Ventajas: "Service and hospitality on board was excellent"
Desventajas: "Food was average, everyday food in Singapore are given exclusive descriptions and passed off to unsuspecting customers. catering could be improved by a few folds."
Ventajas: "First time flying Singapore Airlines and we were pleasantly surprised. The crew was fantastic and so was the food. I felt like we are ever few hours whether it was a snack or a meal. Just great to get the flight time to go faster. For economy class the seats were actually fairly spacious. But will probably still try to fly business class next time just due to the hours. But will try to book Singapore!"
Ventajas: "Customer service and care of the passengers"
Desventajas: "Flight was late, but they apologized and provided a meal voucher..."