Desventajas: "This is the best in the air"
Ventajas: "Everything. They are the best"
Ventajas: "Food and professionalism, were excellent, had a good stress free experience."
Desventajas: "Had issues with unusual plane noise."
Ventajas: "Nicely equipped newer plane with seatback touch screen. Arrive to your seat to find a blanket, water bottle, pillow and packet the paper slippers and toothbrush. Frequent meal, snack, and drink service."
Desventajas: "Foam earplugs would be a welcome addition."
Ventajas: "Crew was great food was great flight was safe"
Desventajas: "More room"
Ventajas: "The crew was very friendly, and I was happy to be seated in a 2-person row."
Desventajas: "Nothing the crew could do- a lot of turbulence and food served past midnight!"
Ventajas: "Onboarding on time and kind"
Ventajas: "Crew amazing, very polite and helpful."
Desventajas: "Was great, I slept most the way"
Ventajas: "Not long waiting for the flight."
Desventajas: "Flight was delayed a bit."
Ventajas: "Service was great. Food was good."
Ventajas: "I will definitely be a return customer."
Desventajas: "The touch screens were terrible"
Ventajas: "Friendly crew, good food, roomy in economy (especially as the middle seat was not occupied)."
Desventajas: "Very limited movie/entertainment selection."
Ventajas: "Flight attendants are pretty and nice."
Ventajas: "All was well as usually except..."
Desventajas: "Late departure because some baggage was late to arrive and our descent was unorthodox. We passed our route did a u-turn then did a lot of adjusting (left and right plus up and down) to line up for arrival."
Desventajas: "late departure"
Desventajas: "Don’t brush off tired and worried passengers. I’m pretty patient, but I felt this airline never seems to know when their planes depart or arrive, or where they are."
Desventajas: "I missed my connection because of fog. (Obviously a problem they could not fix, so I’m not upset about that.) I asked to change flights in Fukuoka so I wouldn’t miss it but I was told then I wouldn’t be able to take my connecting flight in Incheon???? Even though it was Korean Air??? Fukuoka lacked any information when our flight might come or if it would possibly be cancelled. Got to Incheon near midnight, I then waited for three and half hours in a line to rebook for the next day, and when they helped me they gave me a ticket. They said they couldn’t give me any hotel accommodations because of all the missed flights, but didn’t offer some other compensation. I didn’t get a voucher which I saw other people in line get. When I asked to upgrade to business class( I was willing to pay the extra money) I was told it was too expensive for me. After my trip I will never fly Korean Air again."
Ventajas: "very friendly"
Desventajas: "Very tight seating"
Desventajas: "The airplane was very old & the seats were not comfortable. For a 15+ hour flight, it was unpleasant."
Ventajas: "Food and accommodating flight attendants."
Ventajas: "The flight attendants were great. Food good and drink service also."
Desventajas: "Boarding was a joke. They were very sure to make you feel inferior to business & first class. And then the boarding was a cluster. A Korean culture thing I guess."
Ventajas: "Food was ok, pretty clean, nothing special like I remembered"
Ventajas: "The flight was only 1.5 hours and they still managed to feed us a full meal!"
Ventajas: "Once we got underway, the trip was average."
Desventajas: "We had a 3 hour delay which is annoying to begin with. They could have boarded us later but they DEFINITELY could have been more polite about it. They announce very rudely that if we didn't like the situation, we should just get off. It's a 12 hour trip. A little courtesy would not hurt."
Ventajas: "Business class lie flat bed"
Desventajas: "Crew does not pay attention to you"
Ventajas: "With three little kids it was nice to be able to load early"
Ventajas: "Room and cleanliness. Crews were awesome."
Desventajas: "Seat cushions very hard and do not give much support. After 12 hours, was very sore."
Desventajas: "The layover either too fast, less than 1 hour, or too long, 12 hours, to go to Cambodia."
Ventajas: "Service of the flight attendants was excellent, they were courteous, pleasant and professional sort of like the old days of the flying industry. Language was a bit difficult for me to interpret however they took whatever time needed to make sure I understood their communication. Everything is tidy and clean. A good variety of movies, games, music and information channels was provided.I will fly korean Air in the future."
Desventajas: "Boarding was a challenge because the gate staff did not announce in English. It would be more organized if they boarded sets of rows in sequence instead of mass boarding for economy. Also had a problem with transfer at Bangkok Airport. Fortunately I had adequate time for the connecting flight but the transfer area was not opened until 7pm. The transfer process is all new to me and not really easy to understand until the first experience. The Arrival and departure boards rotate airline information which was initially difficult to understand. The headsets were a problem in reference to fitting, volume and quality of tone."
Ventajas: "Fare was cheap w/ beuatiful service from korean airlines"
Ventajas: "I like to fly on Korean Air. Always done right."
Ventajas: "Food. Polite crew"
Desventajas: "Not enough movie options"
Ventajas: "All of the people from Korean Air that I spoke with about anything were very considerate and helpful."
Desventajas: "No legitimate complaints."
Ventajas: "Flight attendants are awesome."
Desventajas: "The guy next to me was very drunk. He scared me a little bit."
Ventajas: "Seats comfortable"
Desventajas: "Food select"
Ventajas: "Great service, kind service, food was better than expected, and they allowed you to stand in the back to stretch your legs. This was helpful for the 13 hour flight to not be trapped sitting!"
Ventajas: "The ladies are polite, respectful and quiet. Food is fresh and tasty and the bathroom... What a difference!! Apparently they clean it all the time."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Food was definitely above average. Cabin service was good."
Desventajas: "Not took off on time. No explanation or apologies from the captain."
Ventajas: "The experience was good attendants are friendly and food was good we were fed snacks breakfast and dinner also free entertainment"
Ventajas: "I think the professionalism and care of the crew is outstanding. I am always pleased by the conduct of the crew with the passengers. It is the main reason that I always fly Korean Air."
Desventajas: "This flight is almost always late. Sometimes it is only by 20 minutes and at other times it is one or two hours late. I have been using this particular flight for years and I would love to see them fix their scheduling problem."
Ventajas: "Everything was very good. I really enjoyed the korean music on the entertainment device."
Ventajas: "The service and the entertainment"
Ventajas: "Smooth travel"
Ventajas: "Same as above"