Ventajas: "Crew was amazing. They were friendly and kind. Very helpful. Made sure I was comfortable and made sure the area was clean and safe."
Ventajas: "The service vayama were trying to charge fees way over the normal fees for any adjustments"
Desventajas: "If they could of tried to be helpful when trying ro change dates"
Ventajas: "The crew was very attentive and our seats in Prestige class were very comfortable."
Desventajas: "The entertainment options were meager at best."
Ventajas: "Food and professionalism, were excellent, had a good stress free experience."
Desventajas: "Had issues with unusual plane noise."
Ventajas: "good"
Desventajas: "nothing"
Ventajas: "I always love Korean Air crew, you do have 5-star staff!"
Desventajas: "I can’t think of anything for now! Overall I had a great flight."
Desventajas: "The seat needs more support very uncomfortable"
Ventajas: "Every thing was excellent. The crew was very courteous and gracious."
Desventajas: "Unfortunately we had about a 1/2 hour delay due to congestion. Not the fault of the airline."
Ventajas: "Crew was very attentive. Even though the flight was delayed, we got to our destination earlier."
Ventajas: "Everything"
Desventajas: "More water"
Desventajas: "More offers of water and drinks."
Ventajas: "comfortable seats"
Ventajas: "Entertainment"
Desventajas: "A little bit crowded"
Ventajas: "The service during the flight were so impressive. They deserved to be recognized for their efforts attending to passengers. They are beautiful and always ready to help you. Thank you"
Desventajas: "Landings were a little rough..."
Ventajas: "Comfortable seats. Excellent and courteous, and friendly service."
Desventajas: "DID NIT LIKE THE FOOD. POOR QUALITY AND PREPARATION!!!"
Desventajas: "During 14 hour flight, meals were served at the beginning and at the end which comes to 10 hours in between. Between the two meals, they offered a snack of banana or brownie. My wife and I were starving. Terrible!"
Desventajas: "Serve little drinks like water, juices, soft drinks. The plastic cup is small and yet it is half filled. A can every meal would be nice."
Desventajas: "A long delay for weather, adding 2hrs to our trip. If traveling in the winter be prepared for delays."
Ventajas: "The crew was great."
Desventajas: "I know you are not the only airline that does this, but the seats are cramped. I am not a big guy. I can't imagine what a heavier or tall person goes through in those economy seats."
Ventajas: "We flew business class. Seats and service were fantastic."
Desventajas: "Entertainment system was pretty good"
Ventajas: "Terrible waiting without food and drink even you have Money to buy. You could Not buy any which call meal or water easy. We had delayed 3 times without helping from Korea air."
Ventajas: "Great service"
Desventajas: "Nothing"
Ventajas: "I called prior to my flight and they told me due to long layover I would be provided with a hotel- usually the Hyatt, when I arrived they told me usually but not in my case. 18 hrs layover- no food or anything provided. Never again"
Desventajas: "Everything!!"
Ventajas: "Staff are friendly and accommodating. Service is prompt. Entertainment is somewhat limited compared to other airlines, such as Delta, but they have a good variety."
Ventajas: "The service was good"
Desventajas: "Sitting down 5 hrs it was very painful to be sitting that long. My seat eould heat up and it was uncomfortable also. I couldn't sleep during the flight."
Ventajas: "Food and accommodating flight attendants."
Ventajas: "With three little kids it was nice to be able to load early"
Ventajas: "I liked how spacious the plane is. The flight attendants are very courteous and helpful especially I travelled with my mom who can barely walk. They helped us with our carry on luggage helped me walked my mom In and out of the plane."
Ventajas: "Everything (the comfort, the crew, etc.) was first rate and the flight was on-time. You cannot ask for more. One tip---check in on line and you can afford the lines at the counter."
Desventajas: "No complaints."
Ventajas: "The staff was friendly and even though it was a quick flight they still provided a light meal. They were very efficient getting people on and off the plane."
Ventajas: "The food was good"
Desventajas: "I was shocked there wasn't any wifi on board"
Ventajas: "The flight crew was attentive and the meal options were suitable. The in-flight entertainment featured a nice selection of movies."
Desventajas: "The seating in economy class was adequate regarding the comfort standards given the duration of the flight."
Ventajas: "Overall, very good."
Desventajas: "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."
Ventajas: "Great legroom, good food options, and professional staff. My only complaint is the somewhat limited entertainment selections. Overall a great experience."
Ventajas: "Staff was great! Great food and fed frequently. No extra charges for luggage, beer or wine. The best flight experience we have ever had! Korean Air goes out of its way to know multiple languages!"
Ventajas: "The Crew was just wonderful.Food was excellent, plentiful & well presented. Aircrafts were clean And stocked. I had not flown this airline before but would defitely choose them again"
Desventajas: "JFK airport is hard to navigate & passengers in transit have to go thru security lines again & this gets frustrating."
Ventajas: "seat spacing good in economy personal entertainment system crew very helpful and courteous good overhead storage"
Desventajas: "Food was just okay."
Ventajas: "The crew are friendly, the flight was comfortable"
Desventajas: "Nothing"
Desventajas: "I didn't realize that my flight was not actually Korean Air. It was Korean Air "Powered by American Airlines". So it was actually not really Korean Air. I was a bit disappointed by that."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "The food was good, and there were enough different types of entertainment that made the long flight easy to get through. The crew members are also really nice. I also love that they give you slippers and a toothbrushort and paste. I also like the lotion that is provided in the bathroom!"
Desventajas: "The seats are small."
Ventajas: "Window seats in business class have direct isle access without having to disturb your neighbor."
Desventajas: "I'm a big person so the seats are not comfortable for sleeping during flights. Also, the Korean crew is usually excellent so I was surprised the crew on this flight was only average."
Ventajas: "I missed my flight by 24 hours. They put me on that day's flight in a better seat than my original at no charge. And their in-flight service is always A+!"
Ventajas: "Everything"
Desventajas: "nothing"
Ventajas: "I flew from Tokyo to Seoul on Korea Air. I was very impressed by how comfortable the airplane was. It had the most leg room of any flight that I have taken in recent memory. The entertainment system worked well and had a number of good options for movies and TV shows in English. Korea Air served a nice lunch on the flight which was a mix of Western and Korean food."
Desventajas: "The flight had a large number of young children on board. At any one time, at least one of them was crying. But I can't blame Korea Airlines for this problem."
Ventajas: "So very accommodating and friendly. The standard for customer service."
Ventajas: "Very friendly service."
Desventajas: "Korean Air needs to improve check-in. Didn't realize that Morning Calm could be used after early check-in even though kiosk didn't give boarding pass. Once we did and switched out of the SLOW regular line it went great."
Ventajas: "We did not fly on this flight."
Desventajas: "We did not fly on this flight."
Ventajas: "Everything."
Desventajas: "Nothing."
Ventajas: "Their plane"
Desventajas: "Food"
Ventajas: "Crew were fantastic"
Desventajas: "Entertainment choices"
Ventajas: "Kind staff, long flight but the attendant were super kind"
Desventajas: "Basic flight with no frills"
Desventajas: "Perfect flight. Delicious meals. Great crew."
Ventajas: "Comfortable seat."
Desventajas: "Ran out of meal options, flight was delayed so one option breakfast not appropriate at midday. The flight attendant blamed the person in front of me for taking the last other option. I had to clarify with her that meant there was only one option left. She seemed annoyed at me for asking."
Ventajas: "Excellent attendants"
Desventajas: "Landing was a bit bumpy!"
Ventajas: "Movie selection is good and food is pretty good."
Desventajas: "Very tight in economy. I’m 5’ & normal weight and felt cramped so if you’re any taller...you’ll hate it."
Ventajas: "We made it to Christchurch safely and on time."
Desventajas: "We were charged $120 per checked bag. We couldn’t check in online, so we couldn’t pre-pay at the lower rate. Felt a lot like fraud, honestly."
Ventajas: "Friendly crew"
Desventajas: "Pity that a light meal wasn’t served fir free but understand because of low price"
Ventajas: "Service is great"
Desventajas: "Had to make a stop at Invercargill to recharge fuel, flight got delayed"
Ventajas: "Buena variedad de películas"
Desventajas: "El avión salió cuatro horas tarde. Estuvimos una hora y media, después de abordar, esperando al segundo piloto."
Ventajas: "service, food, good pilot"
Desventajas: "nothing everything just perfect"
Ventajas: "United flight crew was good. Check in was good and on time. Flight arrived early, smooth flight and landing was smooth."
Desventajas: "Recheck through LA TSA to domestic flight with United, was further hassle, might as well get naked to get through. Seat recline, too limiting (not asking much, just a bit further back). Pretzels were stale. Cabin crew seemed more friendly with dead heading pilots than passengers."
Ventajas: "The crew were friendly."
Desventajas: "I was charged $120 for baggage to fly 3 hours from NZ to Australia, when there was no mention of it when I purchased and no indication of these fees in the booking info."
Ventajas: "Excelente todo!"
Ventajas: "Fantastic selection of entertainment, friendly crew, and tasty food. I’ve enjoyed flying with Air New Zealand!"
Desventajas: "The lumbar support in the seats is quite inadequate."
Ventajas: "No bags on an international flight?! I had to pay $375 for 3 bags. Last minute changes with a layover, instead of a 3 hr flight it was a 6 hr flight and NO FOOD not even available to purchase.... very confusing very disappointed...."
Ventajas: "The premium econ seat and services."
Desventajas: "The sold out flight to air New Zealand. Had to purchase bags again even though already purchased."
Desventajas: "Charged us for baggage, even though the flight was international and clearly stated on their website international flights included baggage. Had to pay more than we paid for our flights just to check a bag."
Desventajas: "bummed I couldn't even opt in or purchase wifi. being self-employed and having such long flight - its just a missed opportunity. the screens were hard to even see. it just kind of felt like an old, dirty airline."
Ventajas: "Great choice of entertainment, crew was very fun! Food was good. Nice leg room at my seat. Carry-on compartments are very high in these planes, great for tall people, one can actually stand without hitting the head."
Desventajas: "I could not select my seat (for free) at booking. Later I could not checkin via internet on my mobile, I needed the APP but couldn't download it (not enough battery at the time), consequently I had to take seat given at checkin at airport but attendant kindly found me a seat that was best in what was left on a fully booked plane."
Ventajas: "Flight was okay. Short enough that small space was manageable."
Desventajas: "Would have liked in flight entertainment"
Ventajas: "Efficient"
Desventajas: "Check In Issues related to code share flight"
Ventajas: "Good thing, we got there."
Desventajas: "The flight attendants did nothing and told us we had to buy water. Really?? We were over charged for our baggage by a long shot. You sell cheap flights but by the time you pay for bags it is no longer a deal."
Ventajas: "$220 to take an extra bag. This is stupid. Why no disclosure about bag fees"
Ventajas: "Can't say enough about how good the experience was. It felt like business class, except the seat doesn't transform into a flat bad. Service, meals, amenities, washrooms, etc. were amazing. Also, the flight times AKL-YVR and YVR-AKL are so civilized! You leave each city around dinner time, you dine, you watch a movie, sleep as much as you want, have breakfast, and then it's time to land! Way better than other options that leave at odd times."
Desventajas: "I can't think of anything to improve. NZ really rocked the flight and the Premium Economy product."
Ventajas: "The crew was very nice, and I loved the entertainment options."
Ventajas: "Awesome in flight entertainment! Very corteous and polite crew!"
Desventajas: "Im midsized asian, i the seats are too small"
Ventajas: "We did not use the food or entertainment"
Ventajas: "The plane and staff were very welcoming."
Desventajas: "The connection was very tight. Luggage was lost, but was sent to us the same day. It was left in Auckland,accidentally."
Ventajas: "Ninguna"
Desventajas: "Lo perdí"
Ventajas: "Crew are good, TV shows are included"
Desventajas: "Charging for movies seems a bit too low cost!"
Ventajas: "Love the variety of movies etc available on every flight."
Ventajas: "Everything about this flight was superb. The staff was very nice, the seating area was spacious and relaxing and the lights inside were super fun! Everything ran on time and the food was actually quite good."
Desventajas: "My dead would not recline, but I would not find any fault with my flight even with that."
Ventajas: "Very friendly crew, clean and comfortable."
Ventajas: "Everything"
Desventajas: "Nothing"
Ventajas: "It was okay, we made it to Sydney safe and sound, but I'd expect that anyway. We had works deluxe seats. Food was terrible service was on par with the terrible American carriers. The very first New Zealand air flight apparently set the bar too high. It was fantastic! The other 3 were nothing in comparison."
Desventajas: "Staff was not friendly or attentive."
Ventajas: "Awesome crew! Tasty food! Comfy seats!"
Ventajas: "Lovely experience. Great service and atmosphere"
Ventajas: "Tons of free movies."
Desventajas: "As a vegan I didnt think the food was great. But they did have food for me to eat so that was nice."
Ventajas: "Lots of entertainment options and friendly crew."
Ventajas: "Generally like the airline, and Auckland airport. The crew onboard was great, but the guy that helped me check in, and the guy that took my money for the extra rad fee were rude and bad with communicating with both me and each other. Seemed a bit clueless really."
Desventajas: "That I got charged $140 extra to check a bag even though it all fit under my allowed weight. Very unhappy about that."
Ventajas: "Very professional; enjoyed entertainment options"
Ventajas: "Grant Inflight service co-ordintor Shelly To be fired from New Zealand airlines"
Desventajas: "I will nvr take this airline.. racist"
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Desventajas: "Seats were a little close, especially for a long flight, with meals."
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "Everything alright"
Ventajas: "Friendly crew and easy boarding"
Desventajas: "None"
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Desventajas: "I wish to have little more room on seat for long flight."
Ventajas: "Very efficient and comfortable flight."
Desventajas: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Desventajas: "i did not like the baggage policy for cabin baggage, where i am not allowed to carry my personal item and a carry on separately."
Desventajas: "Will fly in a bit.still in Qatar airport waiting for my flight"
Ventajas: "The groynd services in US and Doha are excellent and quick. The check in process in India is very slow"
Desventajas: "Our first time traveling on Qatar. Will definitely love to travel again if the fares are reasonable."
Ventajas: "Boarding process was good. But security check is inconsistent at different locations within the Airport terminal."
Desventajas: "Poor Seat comfort. Too narrow seats. USB charger were not working. Tamil language movies were very few. Crew was efficient but were not polite and not cordial."
Ventajas: "The seats have great leg room and recline nicely"
Desventajas: "7kg and only one carry one!?? Budget airlines do better!! Try being a professional with a laptop and a few travel essentials and you won’t get far on Qatar. How crazy. Even if you have diamond one world status (the highest) unless u fly business class there is no chance in getting more onboard for your carryon. Works best airline my a**!"
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Ventajas: "Good movies, Comfortable seats"
Desventajas: "Food could be better."
Ventajas: "FLIGHT ATTENDANTS WERE WONDERFUL"
Desventajas: "CRYING BABY BUT I UNDERSTAND THOUGH"
Desventajas: "Todo súper bien"
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Ventajas: "see above"
Desventajas: "see above"
Ventajas: "I have shifted from shortest routes by flying through kuwait airways or pia to lahore just for comfort i have been customer of emirates but not anymore .."
Desventajas: "flight onward from doha to lahore should b new ...everything is good i only felt had the aircraft been better and new latest then jurney would have been excellent."
Ventajas: "All around a great experience."
Desventajas: "The internet worked for like 2 minutes and then said my time was up, even though I was supposed to get 15 minutes for free or something."
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "Food and crew"
Desventajas: "Lost baggage no one knows anything."
Ventajas: "Service and crue was good"
Desventajas: "Food"
Ventajas: "Extremely like Qatar airways Both ground services and in flight service are excellent"
Desventajas: "Nothing.every thing is fine"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "My daughter gets airsick and one of the staff in particular was so helpful unlike some other airline"
Ventajas: "Servicio, excelente igual que el personal muy atentos"
Desventajas: "Trasbordo en Sao Pablo, fue de imprevisto por problemas con el aeropuerto"
Ventajas: "Flight was on time. Crew was friendly and attentive to passengers (I give them 4.5 stars). The seats are comfortable. The plane was clean."
Desventajas: "My 18 year old daughter (turned 18 on December 20, 2016) was singled out, searched extensively bodily and her bag, for no reason what-so-ever. It was a traumatizing experience for her... needless to say, nothing was found and no explanation was given. The seats recline too far back so that the person behind cannot enjoy what they are watching. The crew has to keep asking the passengers in front to pull their chairs up slightly."
hacía demasiado frio, me resfrié , la seleccion de peliculas deja mucho que desear
hacia demasiado frio en la cabina, me resfrié
The staff at the airport could be much helpful and nicer
Ventajas: "Aircraft and crew service was excellent. Seats were not too comfortable"
Desventajas: "More leg room would have been nice for 14+ hours flight"
Ventajas: "Crew was great, I lucked out and got a whole row to myself and the entertainment was awesome."
Desventajas: "The food was just ok."
Ventajas: "The flight is short, it was on time, boarding process was swift."
Desventajas: "There was one flight attendant with attitude problems but if you ignore her, she would stop it. No big issue."
Ventajas: "Crew and staff were very nice. I got lucky and got the whole row to myself."
Desventajas: "More space in Economy, and to have the passenger in front lift up their seat during meals. It's very hard to eat with the tray down when the person in front has their seat reclined all the way back."
Ventajas: "Crew was amazing, first time on Economy Premium, really worth it."
Ventajas: "Para ser un vuelo corto, los asientos son cómodos"
Desventajas: "Entretenimiento a bordo Muy malo Y mejorntamaño de asientos, porque si es más tiempo, ya sería muy incómodo"
Ventajas: "The crew was amazing. The food delicious snd the chairs comfortable."
Desventajas: "Didn’t receive my luggage."
Ventajas: "The seats were comfortable & I loved the flexible head rest. The food was good. The flight attendant were friendly & attentive. It was my first time flying Qantas & it is my new favorite airline!"
Ventajas: "Comfortable flight."
Desventajas: "Food and entertainment options."
Ventajas: "Food was ok."
Desventajas: "More information about the ongoing delays. Cabin crew seemed aloof."
Ventajas: "crew was nice. but we had massive delays and the attitude of the employees at the gate and on check in, was terrible"
Desventajas: "it was their fault that the plane was delayed (mechanical problems), when i asked to be transferred to jfk instead of newark, the employees at melbourne said it's not possible. basically it was their problem but refused to be accountable to it or to accommodate passengers"
Ventajas: "The crew was spectacular. Could not have been more friendly and helpful. Went out of their way to provide great service. The food was great, especially the breakfast!"
Desventajas: "The coach seats were wide enough, but a couple of more inches leg room would have been better."
Desventajas: "We came from a week of 45° heat to air conditioning with misting capability, very impressive, loved it. But l got very cold, my own fault didn't a ask for a blanket quick enough."
Ventajas: "On time flight ,no problems."
Desventajas: "All was fine."
Ventajas: "We landed safely."
Desventajas: "Crew spoke little English it seemed. Maybe they did not understand my American accent. They never acknowledged my requests and repeatedly would overlook me for drinks or food. When I would give them my order, they would diaappear, then reappear with the order wrong. On. Every. Single. Occasion.... They were rude and dismissive. Food was barely adequate of what I served."
Ventajas: "Sistema de entretenimiento moderno, comida aceptable, me llamó la atención de que son casi todos azafatos (a excepción de una única mujer)."
Desventajas: "Da la sensación de low cost."
Ventajas: "The plane was newish and had some more modern conveniences. Foot rest, phone spot with USB plug. New light/shade window shades. Newer style tough screen TV."
Desventajas: "My only fault was that the food was not terribly good. Pasta was gluey."
Ventajas: "The service, helpful attendants the new Meze snack box"
Ventajas: "Qantas is a quality airline and provided us with better service than most USA airlines that we typically fly for about the same pricepoint. We were very impressed by the quality of service, the meal and entertainment offerings- it was a nice memory of how flying with USA airlines used to be in the good ol days. We flew economy so nothing special was added to our basic service."
Desventajas: "All was good, would fly them again should we need to travel their routes again. We flew 2 international flights and 4 domestic (within Australia) flights during our stay in Australia and had great experiences on all the flights."
Ventajas: "Seats were fine, crew was cherry nice and professional. Enough toilets for the size of the plane."
Desventajas: "Airplane food is always what it is."
Ventajas: "The crew was friendly and attentive. They worked hard to make the long flight as enjoyable as possible. The food was bland and uninspired. The in seat entertainment had a great variety though it stopped working with about an hour to go so that was frustrating."
Ventajas: "Relatively roomy"
Desventajas: "Flight turned around after being in the air for two hours. No compensation was provided for the incovinevnce. rebooked on a Virgin flight. I want to be refunded for the qantas flight."
Ventajas: "Decent plane, good staff, very clean"
Desventajas: "Food was only ok, limited entertainment choices"
Ventajas: "Excellent crew!"
Desventajas: "Room was quite cold."
Ventajas: "the size of the aircraft and leg room in coach."
Desventajas: "I had ordered a special meal which was never delivered. I also don't like the weight restriction for carryon luggage. I got from the US to Australia without my luggage weighted and carried it on, but on my return to the US was told I had to check it. DO NOT like checking luggage."
Ventajas: "Flight crew were not enthusiastic about their job. Need to do service with a smile & not act like we are burdening when a request for certain service was made."
Desventajas: "Plenty of movies to watch"
Ventajas: "Complementary food, movies, shows, and beverages"
Desventajas: "Flight delayed by 2 hours so I missed my connecting flight home. Had to wait at LA airport for 8 hours to catch another flight. Flight to sydney on August 26th was also 2 hours late leaving LA. My experience is not good."
Ventajas: "El personal"
Desventajas: "La comidad y la comida"
Ventajas: "Comodidad y buen trato"
Desventajas: "Seats too closely squashed together Screen faulty towards end of flight Tried unsuccessfully to check in online - did not get an aisle seat which I specifically requested all along"
Ventajas: "Great food and service, enjoyable flight home. Cabin was clean and seats as good as airlines are."
Desventajas: "What horrible uniforms...... they are shockers."
Ventajas: "Nothing. The very best parts were still mediocre"
Desventajas: "This flight was so uncomfortable. The seats were small, hard and crammed together. Qantas should be ashamed of making people deal with that on a 13+ hour flight. They kept waking us all up and in general staff could provide little"
Ventajas: "I was worried about the long flight; but it went very well. The crew was so friendly and I felt very taken care of. The food services were well-timed. Awesome selection of movies and shows. We were provided a blanket, pillow, eye mask etc."
Desventajas: "I wish business class was not so expensive."
Ventajas: "Easy boarding. Good seats. Good entertainment."
Desventajas: "Qantas seems to be notorious late. This flight was no exception. The food was terrible. They called it a pulled pork sandwich. Jikes. Very crowded"
Ventajas: "Everyone and everything"
Desventajas: "I landed in Sydney but had a Qantas connecting flight to Melbourne. The baggage was checked in at Dallas thru to Melbourne. You need to drop off the baggage back to Qantas after clearing Customs in Sydney. Unfortunately Qantas makes you walk quite a long distance to to baggage drop off point. The experience made me think of experiences I have had in developing countries. I expected more thoughtful logistical arrangements from Qantas in Australia."
Ventajas: "The crew was helpful. Food was good. Really like the individual entertainment screens!"
Desventajas: "Sad because it was more crowded and we couldn't get by a window. On top of that, the sky cam must have been broken so we couldn't even watch from our screens. I won't travel on a Friday again. Would be nice to have a bit more leg room!"
Ventajas: "food service PJs"
Ventajas: "Servicio, comida, comodidad, aviones nuevos"
Desventajas: "Flight was delayed and then didn't board on time"
Desventajas: "tv monitor didn't work well."
Desventajas: "Not told that pretty much the only in flight entertainment required downloading the qantas app"
Ventajas: "Flight attendants were the best. Everything about the flight was perfect. Also, I didn't even realize we had landed it was such a smooth landing."
Ventajas: "Entertainment and crew was good"
Desventajas: "I've flown a lot over the years and been on some long flights but this was beyond bad as far as comfort. When the people in front of us layed their seats down we could not even move and when meals were served the flight attendants had to ask the passengers in front of us to please put their seats up so that they could serve us food. Then when the service was over the people layed their seats right down...they were literally in our laps."
Desventajas: "Nothing. Probably the best airline flown"
Botanas sin gluten disponible
Estaba corriendo para poder abordar el vuelo y después cambiaron el capitán y un señal de salida roto y esperaron últimos detalles del vuelo…estábamos esperando en el avión para una hora.
Desventajas: "Fue un viaje corto, entretenimiento y comida no fue indispensble pero todo bien!"
Ventajas: "Amabilidad y servicio"
Desventajas: "Entretenimiento pantallas no servían, no se escucha nada y no dan audífonos"
Ventajas: "groceros"
Desventajas: "el trato"
Ventajas: "Me gusto casi todo"
Ventajas: "La tripulación fue muy amable, asientos confortables, un vuelo en general tranquilo"
Ventajas: "Muy confortable el asiento"
Desventajas: "Todo está perfecto, creo que deberían seguir dando el sándwich que daban en vez d los snack"
Ventajas: "Los asientos no son cómodos"
Ventajas: "Llegó a la hora estimada"
Desventajas: "Para mi todo bien"
Ventajas: "Muy buen servicio"
Desventajas: "La comida"
Ventajas: "todos muy amables"
Ventajas: "Lo rápido k viaje y el excelente servicio gracias"
Ventajas: "Nada"
Desventajas: "Tener un piloto para el vuelo"
Ventajas: "Fue rápido y avisaron cualquier inconveniente a tiempo"
Desventajas: "Había una trabajadora que no sonreía mucho y hacía mucho frío en el avión"
Ventajas: "Me gustó la comida y la calidad del servicio"
Desventajas: "estuvo en general muy buen servicio. Hacia mucho frío y la comodidad no fue la mejor en cuanto al momento de dormir"
Ventajas: "El personal muy amable y a pesar de que se retraso el vuelo todos mantuvieron la calma y lo manejaron muy bien. El asiento no está mal, es cómodo."
Ventajas: "No me gusto nada. El vuelo se retrasó. Perdimos la conexión. Nos dieron abordaje en Aeroméxico y Aeroméxico no nos dejó subir. Nadie se hacía responsable. Terrible todo. Un vuelo que salía a las 11 am de las vegas y llegaba a las 7 a México se convirtió hasta la una de la mañana. Terrible trato de"
Desventajas: "Todo"
Ventajas: "Muy puntuales."
Desventajas: "Mi asiento fue el último y no se me permitió tener otra opción."
Ventajas: "Tripulación buena .."
Desventajas: "Me cancelaron como 5 veces mi vuelo de JFK a Buffalo Nueva York... pase más de dos noches esperando en el aeropuerto y no me quisieron proporcionar una habitación de algún hotel o algo para por lo menos tomar un baño..."
Ventajas: "Buena atención, asiento normal."
Desventajas: "Incluir un refrigerio durante el vuelo"
Ventajas: "La tripulación muy bien."
Desventajas: "El personal del aeropuerto pésimo, te hablan de la peor manera. El vuelo de Atlanta a Costa Rica se canceló y simplemente dijeron mañana sale a las 7am y no hay hotel ni cena, tratan a los turistas como perros."
Ventajas: "Ante los problemas dieron respiesta"
Desventajas: "Nada"
Ventajas: "Vuelo salió a tiempo"
Desventajas: "Que avisen antes que el vuelo fue operado por otra aerolínea , no fue delta."
Desventajas: "Todo perfecto"
Desventajas: "Todo perfecto"
Desventajas: "Por poco pierdo la conexión."
Desventajas: "Estuvo bien"
Ventajas: "La tripulación es la mejor."
Desventajas: "Todo muy bien"
Desventajas: "Desastrosa atencion y asiento. Solicite que me den uno junto a mi esposa y me cambiaron a otro al fondo de tamanio menor que el usual y al lado una persona obesa que ocupaba la mitad de ese asiento. La persona que recibio nuestro equipaje nos hizo cambiar cosas de las maletas por un exceso de 0,5 kg"
Ventajas: "Todo normal."
Desventajas: "Fue un vuelo casi low cost, muy miserable los aperitivos, y ni siquiera se tomaron la molestia de entregarme un auricular a pesar se haberlo pedido. Un vuelo de cuatro horas muy aburrido."
Ventajas: "La tripulacion bien. El espacio reducido."
Desventajas: "Mal señalizado el abordaje en ezeiza, teniendo pantallas que todos podemos mirar, en lugar de anunciar por las mismas el orden de ingreso, no, andaban con cartelitos de carton que apenas se veían y una señora diciendo donde era cada fila, un desastre."
Ventajas: "Pantallas con peliculas"
Desventajas: "Asientos hiper pequeños, muy incomodo!"
Desventajas: "No es lo que compré. Asientos pesadísimos uno del otro, casi sin espacio para piernas. Cuberteria y platería de plástico, nunca entregaron los accesorios Tumi, las mantas NO son las anunciadas. En fin, un engaño."
Ventajas: "La puntualidad"
Desventajas: "Se perdió tiempo acomodando los equipajes, que los pasajeros entren al avión con menis maletas."
Ventajas: "Eficiente abordaje, vuelo a tiempo, servicios de avión muy Modernos"
Ventajas: "El servicio a bordo es excelente y los agentes en sala siempre estuvieron pendientes de mis necesidades. Me permitieron abordar antes ya que tengo una cirugía reciente."
Desventajas: "Nada."
Ventajas: "Todo a tiempo y los aviones de Delta muy cómodos. Lo mejor INTERNET gratis para whats app."
Desventajas: "A mi no me gusta la distancia para reclamar la maletas, la television no fuàncionaba"
Ventajas: "El avión salió a la hora y llegamos 20 min antes de lo previsto"
Desventajas: "Pasaron laa azafatas 1 vez (vuelo de 2 horas), y aunque había wifi a bordo, era muy malo."
Ventajas: "La atención del personal fue muy buena."
Desventajas: "El vuelo se retraso 1 hora y la comida estuvo horrible."
Ventajas: "La comodidad del avión la atención del personal y el proceso de abordaje súper rápido un vuelo muy cómodo y tranquilo"
Desventajas: "No checan los asientos, cuando llegue a mi lugar asignado ya había dos personas sentadas y una de ellas estaba en mi lugar no comenté nada poe respeto ya que eran personas mayores a mi"
Ventajas: "Excelente horario para viajar a Monterrey, El vuelo no estaba saturado y fueron muy puntuales"
Desventajas: "NA"
Desventajas: "Me abrieron y revisaron la valija. Incluso teniendo un candado, lo rompieron y la cerraron con un precinto."
Ventajas: "Nunca había tenido un vuelo con tan buen servicio. El personal al muy amable y simpático. Siempre pasaba el personal ofreciéndonos comida y bebida. La merienda muy completa, platos a escoger, snacks, postres. Gracias Delta :)"
Desventajas: "Lo que no me gusto que al momento de llegar a Atlanta si le dieron una silla de ruedas pero no hubo quien la llevara a la salida!!!!"