Distancia entre pasajeros muy buena con asientos libres entre cada dos. El entretenimiento a bordo nulo. Accesos wifi pero de pago. Toda la comida de pago.
Ventajas: "Lo que me gustó que ma tripulación abrió la puerta trasera para que bajaremos xq estaba muy lleno"
Ventajas: "Vuelo cómodo. Espacio entre sillas suficiente se agradece"
Desventajas: "El premio del tíquets alto."
Ventajas: "The flight went by fast."
Desventajas: "They should have provided some goodies to eat. Due to people that needed something to eat. For example, my mother being diabetic and I was telling them to please provide something. Event then, nothing was done :( ."
Desventajas: "More room. Not losing our luggage at the end."
Ventajas: "Two hour flight and they served a delicious meal that was included? Unheard of! Amazing!"
Desventajas: "The food offering"
Ventajas: "The crew was great! and food was good!"
Desventajas: "Not enough movie choices. Coach seats a little uncomfortable."
Desventajas: "Delay and poor information. Staff confused at check in..."
Desventajas: "No sabia cuando compre el boleto que esta era una linea aerea de bajo costo. No hay servicio a bordo"
Ventajas: "Muy bueno el sistema de entretenimiento a bordo"
Desventajas: "No sabia que cobraban todas las bebidas"
Ventajas: "People were very kind. The food was terrific!"
Desventajas: "The entertainment system was slow."
Ventajas: "Staff efficient."
Desventajas: "Leg room is tight. No free alcohol. Dinner was very good. Lunch snack was tasteless."
Ventajas: "Decent movie selection and very smooth landing"
Desventajas: "Surprised that Asian airlines typically havr larger and more comfortable seats. The SAS flight was fully booked and you could feel the cramped-ness of it. Also we weren't given the choice of what to have for our meals and were merely handed our food. Lastly, the flight was very, very uncomfortably warm."
Ventajas: "There was absolutely nothing I liked."
Desventajas: "We didn't have a flight. Our flight was canceled at the airport. We were told 10-15 minutes after our boarding time that there would be a delay, but we should check back in 45 minutes. So, we never made it to Stockholm to take that flight back home."
Desventajas: "Lost baggage, while arrived and departure in neighbor gates in Copenhagen. After 2 days still no baggage"
Ventajas: "Good flight."
Desventajas: "Never made it to destination"
Desventajas: "Un poco viejo el avión"
Desventajas: "The seat next to me was open and they moved someone over next to me."
Desventajas: "This is our third delay with this airline on this trip and all they will do is send you to their service center which in Copenhagen is located so far from the gates it's a joke. Once again they are doing their best to discourage any interaction with their customers."
Ventajas: "One included checked bag"
Desventajas: "We were being charged for bottled water and soda"
Desventajas: "They charge me €70 for my bag and it should have been free!!"
Ventajas: "On time and courtesy"
Desventajas: "In-flight entertainment did not work, veggie meal I ordered was not there, and when I asked if I could have one of the extra business class meals, I was told no. I further asked if I could just have some chips from the snack basket and that was met with a death glare from the female flight attendant. All in all, the flight attendants were rude and unwilling to accept any ownership in the poor conditions of this 9 hour flight."
Ventajas: "Courteous staff, great food, CLEAN airplane, spacious seats. Zero complaints and WAY better than any domestic airlines (United, Delta, American) based on personal experience!"
Ventajas: "Igual a todas las aerolíneas regulares"
Desventajas: "Que sea una aerolínea promedio, sin valor añadido"
Ventajas: "The seats were comfortable. Two meals offered for the 10.5 hour nontstop flight between San Francisco and Copenhagen."
Desventajas: "A little more leg room. Ability to change seat once reservation made online. The SAS website does not show your seat relative to entire place seat availability. Would have liked 24 hour customer service by phone option. They are actually closed for phone calls at night."
Ventajas: "The non stop to Copenhagen from San Francisco was excellent. We departed on time, arrived on time.The seats in coach were much more comfortable than other airlines. I will fly SAS again."
Desventajas: "I think if there were a few choices for the dinner service I would have been happy."
Desventajas: "Flight was 4 hours delayed, we could not leave the airplane every passanger just could have one water during the waiting time When finally arrived in Copenhagen i missed my last connections for the night and the airline wasnt helpful at all!"
Ventajas: "Easy boarding"
Desventajas: "No food option, Drinks are not free(international flight), no toilet paper"
Desventajas: "the seats are very narrow, not comfortable movies are not good - either old or low rated movies"
Ventajas: "Bottle of water waiting at our seats was a nice touch."
Desventajas: "Sad that only one soft drink is included although for an overnight flight it was fine."
Ventajas: "The entertainment system is top notch. And the food was actually good. The crew was very friendly and helpful."
Desventajas: "Couldn't use the WiFi without paying extra, even on an international flight. The seats are among the most uncomfortable I have ever flown in. There is so little room that it is virtually impossible to sleep, even on an 8-hour flight. The purser's English was atrocious, nearly incomprehensible, and he didn't seem to care whether anyone understood him or not."
Desventajas: "I lost my luggage!!!"
Ventajas: "Direct flight"
Desventajas: "Small seats"
Ventajas: "The food was good, movie choices"
Desventajas: "Little room to move"
Ventajas: "Too upset to continue senseless survey"
Desventajas: "Vacation ruined"
Ventajas: "Easy flight, nice crew members, no issues had here"
Desventajas: "My luggage didn't show up for five days of a 7 day trip from a direct flight! SAS was completely useless by phone, email, and Facebook.... They set up a phone line that nobody monitors and had my luggage in-country for days before even sending someone to deliver it"
Ventajas: "Easy upgrade to business"
Desventajas: "Breakfast. A bit strange to have cold salad with cous cous in the morning but perhaps it was meant as a combo lunch"
Ventajas: "The biz class seat and bed"
Desventajas: "The olives in the salad."
Desventajas: "Flight was cancelled 2 minutes after departure time. Staff was rude when we tried asking questions. It took an additional 2 hours to rebook on another airline and we had to spend an extra night in a hotel near the airport."
Desventajas: "The "business" class was closer to economy. Aside from being in the front rows and boarding earlier, the seats and legroom were the same. On top of that they lost my luggage"
Ventajas: "Friendly staff"
Desventajas: "Thin narrow seats and I am small. Late arrival"
Desventajas: "Were informed about the cancelling of our flight 48 hours into the strike. Had to take another airline."
Desventajas: "The flight didn't even exist because of a strike and neither kayak nor SAS informed us the flight was canceled, so we found out after we got to the airport."
Ventajas: "It was canceled!"
Desventajas: "It was cancelled!"
Ventajas: "A tiempo, avion relativamente nuevo, buen servicio"
Desventajas: "Asientos un poco chicos"