La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "Crew was amazing, food was great."
Ventajas: "Crew was professional and friendly"
Desventajas: "Continuous improvement"
Ventajas: "33" seats"
Ventajas: "Punctual and direct flight NRT-BOS. Time-efficient."
Ventajas: "Happy crew."
Desventajas: "more selection of hollywood movies"
Ventajas: "Crews were amazing."
Desventajas: "Luggage lost. Tv audio did not work"
Ventajas: "Boarding very efficient."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Desventajas: "Cabin crews need to learn how to smile."
Desventajas: "Air on the plane was stuffy"
Ventajas: "Two choices of meal, friendlier staff, better head cushion. Props to JAL."
Ventajas: "Never problems with JAL"
Ventajas: "Check in early and easy.... Bags straight through to Sydney... JAL... What other airlines should aspire to."
Ventajas: "Compensated with lounge pass"
Desventajas: "Very poor check in around Visa situation"
Ventajas: "Very friendly and polite. Very helpful and on time."
Desventajas: "no 1st class offered. I wanted to use my system wide upgrade but can't get a flight that offers 1st class anymore"
Ventajas: "Great service Timely departure and arrival. JAL is really punctual"
Ventajas: "Excellent service - delicious meals"
Ventajas: "good flight"
Desventajas: "food is ok"
Ventajas: "Excellent service from flight attendants and crew. food and snacks were excellent. seating,movies and experience was above my expectations. no problems at all"
Ventajas: "Food and entertainment was good."
Desventajas: "Because of some system updating we were unable to check in online and had to wait until we got to the airport to select seats. By then, there were no decent seats available. My bladder nearly burst because the guy next to me slept the whole time. They say it will take 3 weeks to update the system. This is a terrible level of customer care."
Ventajas: "The crew were very polite"
Desventajas: "No choice of menu and films only very limited choice."
Ventajas: "The attentiveness of the flight attendants. They were very helpful. Overall, the flight was a smooth one."
Ventajas: "I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip."
Desventajas: "We didn’t dislike anything except the comfort of the seats, but of course that is expected for the Economy Class."
Ventajas: "service was excellent. Seating was OK in spite of it being economy."
Desventajas: "One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity."
Ventajas: "They did their best to put me pn another flight to Norfolk buf it wasn't straight through"
Desventajas: "Missing my last fight straight home because of very slow US Customs...)0"
Ventajas: "I like the food best.."
Desventajas: "Hope there will be more tracks from arashi."
Ventajas: "Food Service Crew actually cares about you"
Ventajas: "Great flight, great food (Hagendaus Ice Cream was a great treat)"
Ventajas: "Bought my ticket in June, when I could access the AA site for my seat selection, it wanted $18 to $35 to make the seat selection. We chose to get the assignment at the airport, but could only get it at tge gate. Made me feel like I was flying standby!"
Ventajas: "All fright attendant are so nice and polite, also pretty. The meals are great and they served nice ice cream for dessert, the good quality ones! The bathroom was always clean, they keep it up so well. there was even toothbrushes and paper cup! I really enjoyed it even though I was in economy."
Desventajas: "only limited number of movie."
Ventajas: "Glad to make it to Japan safely and back in one piece"
Desventajas: "No individual AC vents to stay cool on long flight."
Ventajas: "Flight was very good. Entertainment and power on new Dreamliner is excellent. Food - better than the hot dog we received as a meal on the LAX-KIX flight. Still just ok overall. Seat comfort is ok but more recline - at least in premium economy."
Ventajas: "The seats were roomier than expected, the food was delicious and everyone was very professional and friendly. I picked up this flight because JAL is a partner for AA and I'm so glad I did. I will fly them again."
Ventajas: "The flight staff on Japan airlines was great. The meals were excellent, and the flight itself was fairly comfortable."
Desventajas: "Our flight was rebooked without notification leaving us sitting apart for a 12 hour flight to Japan. This left us with one option of an unexpectedly upgrade in order to sit next to each other"
Ventajas: "New aircraft and diligent crew; the food was frequent and tasted great. No complaints; would gladly fly JAL any time, anywhere."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Dreamliner 787! Great staff. Efficient. Good food."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Shortest travel time to Japan"
Desventajas: "OLD PLANES Touchscreens won't 50% of the time"
Ventajas: "The aircraft was a new 787 and very comfortable. Uneventful flight."
Desventajas: "Menu in business class."