Ventajas: "The layover at Guangzhou was excellent."
Ventajas: "La comida"
Desventajas: "La comodidad"
Ventajas: "La comida estaba muy rica"
Desventajas: "Los asientos son bastante incómodos, especialmente para un vuelo transatlántico"
Ventajas: "The boarding was easy"
Desventajas: "My luggage was lost even when there was 4 hour layover. I have no clothes to wear."
Ventajas: "El servicio muu bueno, al igual.que la.comidad y la variefad de peliculas"
Ventajas: "I called the airline phone number many times but no one answered the call. I might not book the air ticket next because of this. Other than that, the overall service is good."
Desventajas: "The airline website is terrible and misleading. I paid for an extra long leg seat but chose a regular seat because the website didn’t indicate it clearly. I ended up losing my money and sat at the compact seat."
Ventajas: "La atenccion"
Desventajas: "Más películas en espańol"
Ventajas: "Easy ride"
Desventajas: "N/A"
Ventajas: "The flight attendants were very attentive."
Desventajas: "There is no order of who gets in first in the line. Everyone just lined up even when there was a sign about the seat number. You can hardly understand the PA system when they are calling the passengers to board. Not enough restroom for the economy flight."
Ventajas: "I was really impressed with the care and attention given to us by the crew. This was a very comfortable flight and I am looking forward to flying with China Southern many more times"
Desventajas: "There could be more diversity in the entertainment"
Desventajas: "We had to stay overnight in Guangzou because our connecting flight to Los Angeles left already coz of delays."
Ventajas: "Uncomfortable and poorly managed."
Desventajas: "The seating. The plane comfort. Unable to understand the words of the crew ( I speak English but the accent is difficult to interpret)."
Desventajas: "Se retraso 50 minutos y perdi una cita importante en bangkok"
Ventajas: "The flight crew. Excellent"
Desventajas: "Both ways through Guangzhou my flight was changed proving tricky without any Mandarin skills."
Ventajas: "Limpieza del avión y la buena atención del personal abordo. El espacio el clase turista es bueno."
Desventajas: "Abrieron los mostradores para check in sólo dos horas y media antes del vuelo lo que hizo que mucha gente que habíamos llegado desde 3hrs antes tuviéramos que esperar al menos 30 mins para ser atendidos. Obviamente la gente que llegó después tuvo que esperar aún más."
Ventajas: "Limpieza y buen servicio del personal de la aerolínea"
Desventajas: "I'm sorry but the Chinese push people and crowd people like no other. There's no such thing as personal space. For that reason, I won't book on this airline again. The Beijing Airport wasn't pleasant. Had to sit downstairs in the basement gate area just to get internet connection which was non existent. Airport was pretty small to be waiting around for 3 hours. Won't connect through there again."
Desventajas: "Habian muchos latinos, y el centro de entretenimiento no tenia nada de español."
Desventajas: "no me gusto que no incluyeran el lenguaje de español para subtitulos en las peliculas por lo menos."
Desventajas: "Lounge over booked to crowded. Poor boarding procedures Poor baggage handling (No Priority!) No child control in business class cabins Entertainment old and diminishing options, very bad"
Desventajas: "Transit process in Guangzhou Baiyun is very disappointing as we had to step down the staircase to the tarmac squeezed onto the bus that takes us around the airport to get drop off in another side of the airport, giving me very little time to run for my connecting flight. Airline also left my luggage in Guangzhou, so am yet to receive my luggage as per now."
Ventajas: "Pleasant staff. Comfortable bed and blanket"
Desventajas: "Very dated movie selection. Limited alcohol."
Desventajas: "El mal trato de las azafatas"
Ventajas: "La comodidad del avión y la puntualidad"
Desventajas: "Las azafatas son un poco groseras."
Desventajas: "Wait too in hotel"
Desventajas: "The food was awful. I felt sick after eating it and still feel sick after many hours. Being on a 15 hour flight we don't have much choice but to eat some of it"
Ventajas: "Cabin crew was very hard working, efficient and polite."
Desventajas: "Seats were inadequately spaced. Food was very bland."
Ventajas: "Crew were really nice"
Desventajas: "The flight was cancelled for some reason unknown, no one gave us a reason. we left 18 hours later. Lack of communication"
Ventajas: "China Southern gave me a complimentary upgrade to premium economy for both legs of my flight."
Desventajas: "The food was below average airline food. A omelette I was served was not edible."
Ventajas: "Comfort"
Desventajas: "Big problem communicating with the crew. Enough Food options not there for vegitarians"
Ventajas: "Pretty empty flight so extra room on board"
Desventajas: "Security regulations unclear and not well explained"
Ventajas: "Penty if room.plenty of staff on board"
Ventajas: "The flight attendants were great."
Desventajas: "The plane was uncomfortable for such a long flight. The layover in Wuhan was a nightmare."
Desventajas: "I fact that though I have Elite Plus status in the SkyTeam alliance I didn't have an upgrade and people who have no status were given upgrades! Also, I was not given the h boarding pass for the last leg of my tire; I had to leave th secure area and get in line to check-in for that last flight. Again, zero benefits for being SkyTeam Elite Plus even though thhe flight was a China Southrn codeshare with Virginia America."
Ventajas: "I liked being seated in the upper deck. Great service. Nice heavy blankets, head support, and foot rests"
Desventajas: "The western breakfast with eggs wasn't good. Not very many good movie options."
Desventajas: "We could not check on line"
Ventajas: "The free gift bag of food given out after 3 hours of delay."
Desventajas: "Flight was delayed 5 1/2 hours. Bags were delayed upon arrival."
Ventajas: "Good cabin crew."
Desventajas: "Flight was hours late"
Ventajas: "Very good service"
Ventajas: "I love the amenities provided by this airline. They give you pillows, blankets, headphones, and magazines. I love the attentiveness of the staff. They provide drinks, meals, and snacks during the scheduled time. If you need something else, then they are happy to help you. The staff really helped us with the temporary visa process during our layover in Wuhan!"
Desventajas: "My entertainment monitor was not working during the flight to Guangzhou. I listened to music on my own device for entertainment."
Desventajas: "Very limited program."
Ventajas: "KLMs overall attention to detail from hot towels to regular water or juice to prevent degradation. Welcoming friendly cabin attendants."
Ventajas: "It was the cheapest flight I could find that time. My connection flight delayed because of weather in Urumqi, but they tried to solve and gave me free accommodation for night. Food wasn't that bad."
Desventajas: "Urumqi was bad weather, so we landed in Kashi. Team didn't explain well about it. So there was no explanation. Even I didn't know where I was, what going to happen. They need to improve their English and also should explain to Passengers. Also, not really helpful for connecting flights. They put yellow sticker on our chests but wasn't sure why they did."
Desventajas: "Very bad food."
Ventajas: "The crew was very pleasant and the plane was very clean."
Desventajas: "The handset to control the TV and movie entertainment was very difficult to control. My wife's hands had stopped working at one point."
Ventajas: "I fly 10 time to india in past 12 year. But never Sean poor service like china southern,staff was not to good refused to give water. No all"
Desventajas: "People on wheel chair all upset in China because they refused to take to take them on wheelchair after I involved then finally they agree to took person on wheel chair and still only take half way"
Desventajas: "My flight had a 16 hour layover in Dalian and it didn't say anywhere before hand that Dalian airport closes at night. I had to sleep outside of the airport."
Ventajas: "Todo"
Desventajas: "Nada"
Ventajas: "Todo."
Desventajas: "Nada"
Ventajas: "Nada confortable la gente encima de ti"
Desventajas: "La comida y el entretenimiento"
Ventajas: "Nada"
Desventajas: "Todo"
Desventajas: "Seats are narrow, leg room limited, and food is minimal."
Ventajas: "Crew was alright, food okay, leg room acceptable. Good part, plane was so big that enable us to pick and choose where to sit."
Desventajas: "For instance be more careful with the luggage. They lost my luggage and don't know where it is."
Ventajas: "Everything is good but there are kids make noisy during the sleeping and no one stop them."
Ventajas: "Check in rápido, asientos cómodos, control de equipaje"
Desventajas: "Comida avión"
Ventajas: "Muy buenos los asientos de exit!!!!!!"
Ventajas: "The crew was very friendly and accommodating"
Desventajas: "No aisle seats cos I couldn't check in online."
Ventajas: "No me gustó nada al contrario no hablan ni el idioma inglés ni español"
Desventajas: "Me intoxique con la comida y vomite y estuve dentro del avión vomitando como 25 mnts y me fui a mi asiento y me sentí mareada de tanto vomitar y trajeron una doctora y me hizo preguntas de 3 meses si tuve algo oh alérgica a un medicamento y le dije que have 7 meses sólo había tenido un ataque al corazón que no tiene que ver con la intoxicación de la comida y dijeron que no pero no tenia nada solo el malestar u decidieron bajarme en otra Ciudad Alaska sin consultar primero y no me sentía grabe solo mareada de la fuerza del vomito y de ahí me mandaron para Ciaro luego los Ángeles y de ahí para China cantón y ahora me toca regresarme y no me dejan subir al avión si no traigo un certificado médico estoy en.China yo no conozco ningún hospital y no tengo médico de cabecera viajo al año 15 veces puedo mandar fotos de mi pasaporte y nunca me a pasado esto con la comida y menos de tirarme en otra ciudad ahora no puedo regresar a mi País de Recidemcia USA por que no quieren que suba entonces que hago aquí comprar otro ticket por que"
Ventajas: "La puntualidad y atención en la aerolínea es muy buena. Tienen variedad de películas y series. La comida es buena. Todos los asientos tienen una pequeña almohada y cobija para ir más cómodos."
Desventajas: "El espacio entres asientos para un viaje largo no es tan cómoda pero siempre existe la opción de comprar VIP"
Ventajas: "Good connection time. Not too long, not too short. Just fine."
Ventajas: "Todo en hora, y sin problemas"
Desventajas: "Como cosa no tan positiva, al llegar de mañana a aeropuerto siguen dando comida en lugar de un buen desayuno"
Desventajas: "the food was so bad. no vegetarian options"
Ventajas: "On time departure, courteous crew."
Desventajas: "Limited movie options for such a long, international flight."
Ventajas: "Free movies"
Desventajas: "Some of the food choices were questionable"
Ventajas: "on time fast boarding"
Desventajas: "need salt and pepper for food serves need more spoken english movies"
Ventajas: "Crews were polite and helpful"
Desventajas: "Food was edible but horrible! It makes me doubt this country’s 5000-year history of cuisines."
Ventajas: "nothing"
Desventajas: "very irresponsible! & no English"
Ventajas: "Can’t beat the price"
Desventajas: "Pushy flight attendants don’t want you on your phone even if it is in airplane mode. Movie selection was slim."
Ventajas: "The jasmine tea"
Desventajas: "You can’t have your phone on at all and there is a very limited and bad movie selection."
Ventajas: "Every crew member was so nice and attentive."
Desventajas: "There really isn't anything to complain. My flight experience was great"
Desventajas: "One suitcase did not make the transfer; food was not good"
Ventajas: "Good for the price i payed!"
Ventajas: "Almost all of the crew were nice"
Desventajas: "TV broken pocket that held reading material was ripped and had wire sticking out, crew was friendly"
Ventajas: "Airline staff"
Desventajas: "Delayed flights (2 legs, 4 hours) and mishandled luggage"
Ventajas: "En general bueno, el avión llegó antes de lo previsto"
Ventajas: "El personal en el vuelo atento en los requerimientos"
Desventajas: "."
Ventajas: "En general el vuelo fue bueno"
Desventajas: "La estadía en el cuarto blanco en Vancouver pudiera ser más agradable y a lo mejor tener un poco de agua o café en lo que se espera"
Desventajas: "I don't like the wifi in China. It took me an hour to connect to the internet. I don't like the way that the flight from China to Houston was delayed for too long, and they didn't explain or say sorry"
Desventajas: "The flight was delayed for hours that caused the missing of next flight at night. Since they were booked separately, we have to buy another ticket on the spot to avoid staying a night at the airport."
Ventajas: "El personal de cabina fuen perfecto, más que perfecto. La comida muy correcta."
Desventajas: "El avión era viejo, sucio y para ser un viaje intercontinental no disponía de instrumentos para amenizar el viaje, pongamos por ejemplo no tenias la oportunidad de ver películas, cosa que en el viaje de ida si."
Ventajas: "El personal de cabina fuen perfecto, más que perfecto. La comida muy correcta."
Desventajas: "El avión era viejo, sucio y para ser un viaje intercontinental no disponía de instrumentos para amenizar el viaje, pongamos por ejemplo no tenias la oportunidad de ver películas, cosa que en el viaje de ida si."
Desventajas: "Crew was rude"
Ventajas: "N/A"
Desventajas: "My first two flights were delayed (1st flight from Changsha to Beijing was delayed for 4 hours and 2nd flight from Beijing to Houston was delayed for 45 mins), so I missed my last flight from Houston to Orlando to go home! And! They lost both of my luggages! Now I'm forced to stay in Houston airport overnight to catch next flight to go home tomorrow morning. Air China did NOT help anything! They wouldn't even help me rebook my flight when they know I will miss my last connect flight."
Desventajas: "Connect time is too short and I missed the third flight"
Ventajas: "70% of the entertainment is in Chinese so be prepared with your own stuff. Food was not awful, but not great. Comfort and leg room above average."
Ventajas: "Wont use that again, its a nightmare!!!"
Desventajas: "Poor food..."
Ventajas: "Nothing"
Desventajas: "The fact that they closed the ticket counter 1hr and 10min before the flight left and I missed my flight! Then when I asked the man he said well you should always be an hour and a half early. To bad we are going home... I am a United States military member who was home on leave and this was my first time in La. such a horrible trip. I had to borrow money to rebook my flight."
Ventajas: "Movie selection and food was OK"
Desventajas: "Flight delayed for four hours because of "weather in Houston". 14 hour flight could have taken off on time and thunderstorms were over well before we got there. Missed out connecting domestic flight and stuck overnight in Houston with no good or hotel vouchers offered."
Ventajas: "Great price but crowded seating, no air flow, bad food, couldn't use the games on my phone, and the touch screen entertainment was a 50/50 chance of not working. The stewardesses were nice but spoke almost no English so helping us to find our connecting flight was impossible."
Desventajas: "Crowded seating, no air flow, bad food, couldn't use the games on my phone, and the touch screen entertainment was a 50/50 chance of not working. Stewardesses spoke almost no English so helping us to find our connecting flight was impossible."
Ventajas: "This time Air China were pretty on time for both all the trips I took, in contrast to its constant delay in the past."
Desventajas: "The food was not appealing. The service of the crew is ok but not too enthusiastic or friendly"
Ventajas: "By far the cheapest booking cost... but at a cost"
Desventajas: "Every single leg that was not a code share ended up being delayed. Multiple bookings over multiple flights and date/times were delayed. Worst on-time of any major airlines. So you get what you pay for..."
Ventajas: "The crew tried to help"
Desventajas: "1. Flight got delayed, so I missed my connection and I had to stay at the airport overnight. They did it provide a hotel to stay saying the delay was weather related and not their fault 2. Communication skills are extremely poor in Beijing airport 3. All flights were delayed from Air China."
Ventajas: "The crew was very friendly and they let you get drinks when ever you wanted."
Desventajas: "For the price, no complaints."
Desventajas: "Entertainment is poor"
Ventajas: "The flight had a good entertainment selection. The hostesses were kind. I appreciated that the staff left notes for me when I was asleep during the food service, and that I could still get my meal."
Desventajas: "The plane left pretty late. My TV screen stopped working about thirty minutes into the flight. It was difficult to select vegetarian options (actually, I never managed to do this successfully)."