Ventajas: "Everything was amazing"
Desventajas: "Stay safe"
Desventajas: "No movies"
Ventajas: "Crew was attentive."
Desventajas: "Was seated near some noisy distractions i.e. crying baby."
Ventajas: "The service was consistent and crew were all very respectful and did their best."
Desventajas: "The seats were extremely narrow, hard and uncomfortable...."
Desventajas: "Flight attendants rude to travel companion . Non Korean but speaks Korean. When addressing two flight attendants on Korean, they insisted on responding in English, rather than continuing in Korean. Travel companion not happy."
Ventajas: "Everything was great!"
Desventajas: "More dates available for reward redemption"
Desventajas: "Good job"
Ventajas: "The crew was very friendly and accommodating. The food was delicious. The plane was clean. This was much better than United Airlines."
Desventajas: "As with other airlines, flying coach is uncomfortable."
Ventajas: "Clean comfortable"
Desventajas: "Vegan meal option needs more veggies"
Ventajas: "Such good service with Korean Airlines. We even got a free upgrade to exit row seats just by getting to the airport a little early."
Desventajas: "Overnight flight is brutal. But that can't be helped."
Desventajas: "Korean air business class does not match their standards any more"
Ventajas: "Stewardess service was good. Food was ok . Seats on the economy was good too plus the movie"
Desventajas: "Everything was good"
Desventajas: "transit was bad. Almost late for my flight"
Desventajas: "The website did not let me choose the seat when I tried to check-in. In addition, the flight attendant was not welcoming because she kept saying that you cannot have more food :("
Desventajas: "a lot of engine noise so i could not sleep"
Desventajas: "Old aircraft, tiny seats"
Ventajas: "All was well as usually except..."
Desventajas: "Late departure because some baggage was late to arrive and our descent was unorthodox. We passed our route did a u-turn then did a lot of adjusting (left and right plus up and down) to line up for arrival."
Desventajas: "Nothing but headaches and made me throw out my $100 e cigarette that I checked under the plane half way through my trip from new york to vietnam. And they made me run all over the airport to address the situation only to find out once I arrived that they threw it out without my knowledge or permission"
Desventajas: "Everything was going well until our bags didn’t show up at our final destination. Big no-no. Just ruined the otherwise pleasant experience"
Ventajas: "Staff was very warm and accommodating. Flight was smooth"
Desventajas: "I missed my connection because of fog. (Obviously a problem they could not fix, so I’m not upset about that.) I asked to change flights in Fukuoka so I wouldn’t miss it but I was told then I wouldn’t be able to take my connecting flight in Incheon???? Even though it was Korean Air??? Fukuoka lacked any information when our flight might come or if it would possibly be cancelled. Got to Incheon near midnight, I then waited for three and half hours in a line to rebook for the next day, and when they helped me they gave me a ticket. They said they couldn’t give me any hotel accommodations because of all the missed flights, but didn’t offer some other compensation. I didn’t get a voucher which I saw other people in line get. When I asked to upgrade to business class( I was willing to pay the extra money) I was told it was too expensive for me. After my trip I will never fly Korean Air again."
Ventajas: "쾌적하고 승무원 서비스는 좋음"
Desventajas: "식사가 맛과질이 떨어진다 정성이없이.."
Ventajas: "I dont have somebody sitting beside me"
Desventajas: "Boarding and Food"
Ventajas: "The flgth was grate and comfortable. Will fly with Korean again."
Desventajas: "I could not hear an anounment very well. It was pumbpy."
Ventajas: "some area the A/C does not work"
Ventajas: "I loved the service, and comfort"
Desventajas: "The transfer time was too slim. I literally sprinted through the airport. I'm not exaggerating. I actually sprinted. My bag wasn't as quick however and didn't make the transfer. :("
Ventajas: "Great service, clean cabin, tons of movies. Crews eager to care for passengers."
Desventajas: "long hours"
Ventajas: "Leg room, choice of food and the overall services"
Desventajas: "Check-in procedure is confusing, needs better improvements"
Ventajas: "I liked how spacious the plane is. The flight attendants are very courteous and helpful especially I travelled with my mom who can barely walk. They helped us with our carry on luggage helped me walked my mom In and out of the plane."
Ventajas: "flight out WAS excellent, boarding was quick, attendants were extremely courteous, seats were clean and comfortable, as can be expected, food was disappointing, only because i heard it was very good, entertainment was great, and free. rated flight home GOOD because the attendants seems hurried, all else equal."
Desventajas: "food was disappointing but better than most american airlines"
Ventajas: "The flight crews are friendly and very active I love the smooth airborne and landing the food was delicious"
Ventajas: "The flight crew was attentive and the meal options were suitable. The in-flight entertainment featured a nice selection of movies."
Desventajas: "The seating in economy class was adequate regarding the comfort standards given the duration of the flight."
Ventajas: "I liked everything!"
Ventajas: "Getting preferred seating because we were sky team elite plus members"
Desventajas: "Exiting the plane in the cold Seattle weather."
Ventajas: "There was a delay in taking off from SFO but the attendants worked very hard at getting everyone on board and taken care of. I missed my connecting flight in Seoul because of the delay, but the attendant let me know well before that I would miss the flight. In Seoul they took me to their very nice Hyatt hotel where I stayed the night and they offered me a very excellent buffet dinner at no cost."
Desventajas: "There was plenty of confusion with the ground crew in Seoul and I was lost trying to find my way to the station where I could find another flight to Hanoi. However, as soon as I found the Korean Air station, they took very good care of me."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Food was definitely above average. Cabin service was good."
Desventajas: "Not took off on time. No explanation or apologies from the captain."
Ventajas: "Boarding was like any other airline, but once you got on the plane everything was at least a step above the US Air flight I just got off of."
Ventajas: "Everything was good and the price was proper."
Desventajas: "I think, any flight should have some more movies, music, and other entertainment."
Ventajas: "Friendly staff, organized airline, smooth flight with our 5 month old baby girl"
Desventajas: "Long taxi wait before takeoff, may be the airport's fault."
Ventajas: "Flight was on time , passengers were updated on the status of flght."
Desventajas: "Nothing everything is well."
Ventajas: "Everything was great except for the lack of internet"
Desventajas: "No wifi"
Ventajas: "Korean Air is my favorite airline to fly. Spacious seats. Courteous staff in the airport and in the sky. Good food. Clean aircraft. Nice amenities. Classy uniforms."
Desventajas: "The movie selections were outdated and there weren't very many options"
Ventajas: "Good food...good service.."
Ventajas: "Everything you do it's the best"
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "Fast check in. Awesome flight attendant on United and All Nippon Air. Flight on ANA has awesome service."
Ventajas: "Yes, it was great."
Desventajas: "Food and entertainment could better"
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Desventajas: "if the seat can be reclined a little more"
Desventajas: "Old man next to me couldn’t keep his arm on his side."
Ventajas: "Thoughtfulness, professionalism, patience and a lot of love put into the service."
Ventajas: "The Japanese food was fantastic - individual Japanese food selections which I wondered if would be good turned out totally amazing - well done!"
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Great service, on time."
Desventajas: "Seats were designed for Japanese folks. Nothing like being stuffed into a center seat with narrow seats."
Ventajas: "Pretty much everything"
Ventajas: "Everything about ANA flight was excellent. From service to food and entertainment was spot o. Will now fly ANA flights to Asia if possible."
Ventajas: "Security was efficient and quick. Customs was expedited. Both flights, take off and landings, were smooth!"
Ventajas: "Great service, great flight"
Desventajas: "Warm not much as."
Ventajas: "Take off and landing was smooth. Stewardesses were very helpful."
Ventajas: "Crew is awesome and nice"
Desventajas: "The seat was extremely uncomfortable."
Ventajas: "Very uncomfortable chairs. Food was gross, tasteless and dry. Crew is excellent."
Ventajas: "Good food. The seats were spacious enough. I used both the pillow and blanket provided. Lots of drinks were served keeping everyone hydrated. Enough staff to manage the needs of everyone."
Desventajas: "How loud and aggressively the toilet flushes."
Ventajas: "The seat I selected was the first row of regular economy. It had extra legroom and received excellent attention by the staff for drinks. The arline served 3 meals and snacks on the flight. I felt like I was eating the entire trip. :)"
Desventajas: "The seats were quite narrow. Most of the rows behind had armrests that were able to raise and lower, but due to my seat selection, my row had the stow-away monitors in the armrests. The seats also didn't technically recline. The lower seat cushion merely moved forward, emulating a recline, but the seatback didn't actually move. It was not quite comfortable."
Ventajas: "The crew was very professional and exceptionally polite and attentive. Possibly the best I have encountered on an international flight."
Ventajas: "The crew was always around if you needed anything."
Desventajas: "Wifi was slow, expensive, and you’re limited to 100MB instead of unlimited & luggage people broke my top handle on my suitcase, so it’s pain to move it around now."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Service was excellent. Stewardess always came back with what they promised to bring. Premium economy seating was very good."
Desventajas: "Food could be better. Entertainment was somewhat limited. The older plane on one leg meant no wifi and no noise-cancelling headset"
Ventajas: "ANA did a great job of keeping customers informed about every detail regarding the delays we experienced with the flight. ANA did a great job of finding me a new flight when delays caused by the ground crew caused me to miss a connecting flight."
Desventajas: "Late boarding caused us to miss connecting flights."
Ventajas: "4-5 hours of lights out for sleeping, good selection of movies to make the trip go by quickly. Tasty food selection."
Ventajas: "Very polite crew, service oriented and smiling, help whenever they can. Flights were on time."
Desventajas: "Food choices very limited, and quality is sub-par."
Ventajas: "Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday."
Ventajas: "The crew has always been so polite, they seem like they are actually having a good time :) The planes have always been clean, and I've never seen a fellow passenger complaining."
Desventajas: "While I've always had plenty to eat, I'm not always familiar with some offerings...but that's on me."
Desventajas: "Food was ok and limited entertainment"
Ventajas: "The flight attendants were extremely attentive and courteous"
Desventajas: "The meals were awful"
Desventajas: "No opción de español"
Ventajas: "Good good, good service, and good equipment."
Ventajas: "Incredible service"
Ventajas: "Food, crew, and entertainment were great. They give you snacks and drinks right away."
Desventajas: "Elbow room is tight so pray you don't sit next to someone on the larger side. And the seats and tables look well used."
Desventajas: "Lounge is full and food in lounge not spectacular. Ground crew unfriendly"
Ventajas: "Great service with professional staff. I would definitely fly with ANA again in the future and recommend them to others."
Ventajas: "The flight attendants are super nice every time we fly with ANA, and the have great food."
Ventajas: "Love the staff, helpful and polite!"
Desventajas: "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
Desventajas: "Nothing, everything was as expected"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "Great service and good food"
Desventajas: "Nothing felt like they were glad to have me onboard."
Ventajas: "The food was excellent and the flight attendants were courteous and thoughtful."
Desventajas: "I slept through a meal."