La comida estuvo muy mala
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Ventajas: "The coach seats were larger than those on domestic flights. The window glass was dimmable for ideal lighting."
Desventajas: "The arm rests did not go up all the way. This made it difficult to maximize comfort with my wife."
Desventajas: "I didnt get bulk head seats that are near the restroom for my disabled father. He had a terrible flight"
Ventajas: "The crew always smiles and very accomodating."
Desventajas: "The main course could have been better or improve. I wasn’t satisfied with the taste."
Desventajas: "JAL LAX Ground staff. Not helpful."
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Ventajas: "The flight crew"
Desventajas: "More space"
Ventajas: "Everything about this flight was awesome. The food, the people, the seats in economy felt like first class. VERY polite and happy attendants compared to American Airlines who seemed to be annoyed by those on the flight."
Ventajas: "Hands down Jal is the best airline japan has to offer!"
Ventajas: "Flight experience in JAL is excellent."
Ventajas: "The crew were very polite,"
Desventajas: "but thet could not help me in getting hooked up with the wifi, which I attempted to do numerous times. The food was mediocre, at best, and the seat was hard and not very comfortable."
Ventajas: "Friendly and helpful"
Ventajas: "everything went well. food and service was great."
Desventajas: "the return flight had a guy next to me that would keep putting his feet in front of me. he would spill over to my side so much. pretty rude person."
Desventajas: "Japan airline will end the flights from Narita to Incheon on 3/25 which doesn’t work for my future trips."
Desventajas: "What did you dislike? I purchased our tickets back in November selecting which seats we wanted. When we arrived February 16th they stated we were "standby" after a debated discussion they found us some seats at the very back of the plane (not our selected seats). On our flight back they had us, my husband and I seating in separate sections on the plane (again not our selected seats) 6 rows away from each other. I will NOT recommend using Kayak in the future. Leslie Dickey"
Ventajas: "Check in was fast, the staff was helpful and nice. Simple streamlined process"
Desventajas: "The website was pretty bad functionality wise. It took me 2 hours and a couple phone calls to be able to online check in for my flight in advance. Then during my trip I was trying to look at what costs and fees would be associated with changing my flight and extending the trip. The website was hard to navigate and offered very little information"
Ventajas: "Lots of room, generous checked luggage policy, great airline."
Desventajas: "Nothing"
Ventajas: "Nicest crew I have ever seen!"
Ventajas: "I love everything from JAL"
Desventajas: "none"
Ventajas: "The flight crew was incredibly kind and attentive"
Ventajas: "This was the best flight I have ever been on. The crew was so friendly."
Desventajas: "Absolutely no complaints."
Ventajas: "The service was great. Food was delicious,"
Desventajas: "It was a bit too warm in the aircraft."
Ventajas: "Great flight, great food (Hagendaus Ice Cream was a great treat)"
Ventajas: "I am looking forwards to using them again! I paid more using this airline than their competitors. But after completing my trip I will have to say it was well worth it and will using them again."
Ventajas: "Crew service responsive and helpful."
Desventajas: "Poor vegetarian meal (mostly vegan rather than vegetarian and without condiments). Problems using entertainment screen, which would get stuck and also have to go through many steps (confirmation screen, language) to see maps each time."
Ventajas: "Excellent service. Flight attendants are consistantly helpful and friendly."
Ventajas: "Japan Airline is a notch above the rest. The services was constant and consistent, the food was delicious and abundant, and the seats were comfortable. I was surprised at how often they would go up and down the aisles checking on passengers, picking up trash, and serving small food items. To top it off towards the end of the trip they put toothbrushes in the bathroom so you can leave fresh, awesome."
Desventajas: "I really dont have a negative things to say, I was really happy with the service. Especially since I hate flying this make the trip so bearable."
Ventajas: "Crew very helpful and courteous"
Desventajas: "None"
Ventajas: "Staff- the ladies in flight were very friendly and courteous."
Ventajas: "Nice people, good food"
Desventajas: "Old-=fashioned business configuration"
Desventajas: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Ventajas: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Desventajas: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Ventajas: "Great service and comfort. Great food. On time."
Desventajas: "Outgoing plane was older and had stains on the chairs, walls, etc. But still comfortable."
Ventajas: "Staff was great and everything went according to schedule."
Desventajas: "The food was bad, but this is my first time having such bad food on JAL."
Ventajas: "The service was excellent and the food was awesome as always!"
Desventajas: "N/A"
Desventajas: "Food is not that good"
Ventajas: "Good food and punctuality"
Desventajas: "No English subtitles for English speaking movies"
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Service was especially good. Very professional."
Desventajas: "Nothing"
Desventajas: "All passengers were onboard but the captain said that we need to go out and change to another airplane at different gate too (note: the changes made after passengers on board)"
Ventajas: "Love Jan service!!!"
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Boarding is efficient. Crew helpful and willing to please."
Desventajas: "The food and overall service amenities are lacking in JAL. My flight was 8 hours and only one meal was served and one snack. The meals themselves are nothing special or enjoyable."
Ventajas: "The cabin crew was lovely and ground staff equally so as I've come to expect from both ANA and JAL. Great entertainment options."
Desventajas: "I think my negative impression of this flight was more due to the extreme turbulence and extra hour spent on the ground at Narita, which is always a challenging airport. The meals were passable, but hardly anything to be proud of, seats were cramped and flight was pretty uncomfortable."
Ventajas: "Our flight from Tokyo to Beijing was very pleasant. The flight attendants were very polite and helpful. There was a lot more leg room than most American/European airlines we have taken. The food was quite good and we even got Häagen-Dazs ice cream."
Desventajas: "I wish they had a larger movie selection, but they had most "New Releases"."
Ventajas: "Clean and comfortable."
Desventajas: "Vegetarian Food, inflight entertainment was horrible. Even the air hostess approach Was unexpect from JAL. If it was any American carrier it's expected to have such service."
Ventajas: "The people, let's be honest, the Japanese just have a genuine humble way about them, where they actually derive pleasure from providing quality service. In short, they are better human beings, and having a flight with them taking care of me, is a sort of heaven"
Desventajas: "Food quality."
Desventajas: "This is the best in the air"
Ventajas: "Crew"
Desventajas: "No movies"
Ventajas: "korean air is always great, service was awesome"
Ventajas: "good"
Desventajas: "nothing"
Ventajas: "Cleanliness & spacious leg room"
Desventajas: "Serve the coffee/tea with the meal, not after."
Ventajas: "Everything. Seat...crew...food...all of it."
Desventajas: "Can't think of anything. All was great."
Ventajas: "Service was great. Food was good."
Ventajas: "I will definitely be a return customer."
Ventajas: "Food was very good. Blankets anb pillows too"
Desventajas: "Poor choices of musict"
Desventajas: "I flown KAL business class a number of times and it’s ok this was first back of the bus experience and it’s awful. I could give ten things I did not like about this flight but I’ll sum it up with one. I brought my own inflatable sleep pillow onboard and after using for about an hour I was woken up and told it was against company regulation to use your own pillow."
Ventajas: "We loved the extra leg room. Staff was execellent."
Desventajas: "The website did not let me choose the seat when I tried to check-in. In addition, the flight attendant was not welcoming because she kept saying that you cannot have more food :("
Ventajas: "The male flight attendant working the rear of the cabin was the best flight attendant I have ever had the pleasure of flying with. Thanks!"
Ventajas: "I always enjoy taking Korean airlines. The crew is always the most helpful. The food is first class!! They are pretty well on time with their schedule. Over all I would give this airlines an A+. Will be using them again for my next trip"
Desventajas: "It would be nice to have Wi-Fi in economy class."
Desventajas: "Entertainment options are out of date which is painful for long flights"
Ventajas: "The general service was amazing. The flights were all super clean, well stocked (they still provided headphones, pillows, and blankets) and nice newer planes. The crew was great as well, their English was pretty good and I never had any issues."
Desventajas: "My original seat assignments were not found so I lost my window seat on one flight."
Ventajas: "Great Service, friendly staff, clean planes."
Desventajas: "Larger seats"
Ventajas: "Overall flight was awesome"
Desventajas: "Would suggest a footrest to the economy seats and provide in-flight wifi."
Desventajas: "The flight was delayed by an hour but otherwise it was a good experience. The crew was great and the food was fine. I'm pleased with Korean Air."
Ventajas: "Cabins were spotless, restrooms kept clean, attendants always pleasant and food excellent"
Desventajas: "Too much material in seatback pockets, couldn’t store anything"
Ventajas: "attentiveness of the crew to people of multiple nationalities."
Ventajas: "Food and assistance"
Desventajas: "nONE"
Ventajas: "Great service, clean cabin, tons of movies. Crews eager to care for passengers."
Ventajas: "I thought the food was exceptional"
Ventajas: "They are family oriented."
Desventajas: "On the way to Seoul the children were screaming but I guess there's nothing anyone could do about it."
Ventajas: "Everything was so good.food, service, crew, entertainments etc."
Ventajas: "I liked how spacious the plane is. The flight attendants are very courteous and helpful especially I travelled with my mom who can barely walk. They helped us with our carry on luggage helped me walked my mom In and out of the plane."
Ventajas: "Good service and on time"
Desventajas: "N/a"
Ventajas: "The meals were really good for plane food, the flight attendants came around often offering water or juice, and really competitive price for tickets."
Ventajas: "I enjoyed the service and the touch screen TV."
Desventajas: "I didn't enjoy how cramped the seats are."
Desventajas: "The waiting and boarding procedure -- either at Bangkok Airport or at Seoul Airport, I forget which -- is a little unusual. A written description of this would have been helpful along with the boarding passes."
Ventajas: "The flight attendants are great and very helpful"
Ventajas: "Attentive cabin crew, roomie, nice entertainment system that worked the entire time of the trip."
Desventajas: "Food was just ok"
Ventajas: "It was very good and I am exciting to get back with Korean air too!"
Ventajas: "food was excellent, service excellent, I will fly Korea air in Asia whenever possible"
Desventajas: "No plugs for laptops"
Ventajas: "Leaving notes for missing meals Trying to help til last minute before landing Smiley face"
Ventajas: "The food, the service,the entertainment were the best. Every time the bathrooms were used they were cleaned, you never see that on US based flights, ever!!! Food was well prepared and tasted great. Will fly KAL every time I can"
Ventajas: "Crew members are very courteous, one of them specifically checked on me to ensure I was comfortable and brought me Tylenol!"
Desventajas: "The Entertainment selection on a long flight is limited!"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "KA broke handle in my luggage and it was difficult to make them pay back some reasonable amount of money for that (my suitcase was just one year old) but at the end they did a lot. Love their metal cutlery instead of plastic ones. It's not only better to eat with them but also better for environment."
Ventajas: "The international flight authorized two luggage check in, you only authorized 1 check in, and didn't let me know before the departure at airport with two luggage, had to paid for additional luggage $72.00. AA flight two luggage 50lb each luggage, just let you know from now on I will never use Korean Air, with skypass visa card. I though will have better service, but very dispointed. Chin H. Boyd"
Ventajas: "The crew was very attentive and so pleasant."
Ventajas: "Friendly staff, organized airline, smooth flight with our 5 month old baby girl"
Desventajas: "Long taxi wait before takeoff, may be the airport's fault."
Ventajas: "I paid a fair price and got very good service. Seeing there were only middle seats available, the person at the check-in counter gave me the option of an exit row seat with lots of leg room. Slippers, toothbrush, blankets and pillows for everyone, nice meals with Korean and Western options. Wine with dinner. Two checked bag allowance included for American bound flights. The service held up to its reputation as excellent, and the flight attendants are friendly and helpful."
Desventajas: "The plane only had two bathrooms for the entire economy class. The in-flight movie selection was terrible (although everyone on the plane had their own screen)"
Desventajas: "Special meal options really bad. All vegetarian meal preferences including lacto-ovo-vegetarian are treated same as vegan, which is dumb."
Ventajas: "I had a great flight."
Desventajas: "Nothing"
Ventajas: "Service, leg room, entertaining system, food."
Desde que llegamos al aeropuerto nos trataron muy bien. Es una aerolinea diferente y con altos estandares de calidad y de servicio.
Una aerolinea con estandares de calidad y de servicio insuperables. Nos trataron muy bien desde que llegamos al Counter.
El pase de abordar marcaba DOH, cuando llegué al aeropuerto me dijeron que mi vuelo salía de HIA, por lo que tuve que pagar un taxi para moverme de aeropuerto. La respuesta de la aerolinea fue: "lamentamos el inconveniente".
No permiten la facturación en línea de grupos. Por tanto al facturar en el aeropuerto terminábamos sentados en filas centrales y esperados.
Ventajas: "La tripulación es muy buena. El asiento no es el problema, sino la incomodidad que aporte la persona vecina."
Desventajas: "Que haya más variedad en la comida vegana"
Ventajas: "Todo muy cómodo y amables"
Desventajas: "El abordaje"
Ventajas: "El abordaje y descenso"
Desventajas: "Que los asientos de dos pasajeros estuvieran un poco más separados y que el menú de entretenimiento no esté en el respaldo de los brazos porque molesta mucho al compañero"
Ventajas: "The cre was really nice and very attentive."
Desventajas: "The flight left the gate an hour late without giving us any explanation, I missed my connecting flight. The airline did offer a hotel to stay in, but no other apology or explanation was given to about 15 of us who missed a connecting flight."
Ventajas: "The portion for LAX to Doha was fairly comfortable and crew was helpful.. they kept running out of meal options by the time they reached us mid flight .. Doha to Bengaluru portion was less classy— the TV/ remotes etc didn’t work well and overall service not as good .."
Ventajas: "La mejor aerolínea, felicitar a la sobrecargo Viviana que se notó su profesionalismo ante mi persona."
Ventajas: "Every things was great ."
Ventajas: "Food selection. However, the snacks need to be readily available on long flights."
Desventajas: "Entertainment is lacking behind other international carriers"
Desventajas: "Food was atrocious!"
Desventajas: "Me demoraron el abordaje por una batería que tenía en mi maleta facturada, 40 minutos antes de que salga vuelo, demorandome 25 minutos en atenderme para decirme que debo dejarla o declararla pero que no tengo tiempo de hacerlo o perdería el vuelo. Y ahí quedó mi batería. La comida más variada"
Ventajas: "la atencion de la tripulaciono fue muy atenta, el entretenimiento excelente, el embarque organizado"
Desventajas: "la salida se retraso, y el espacio es algo reducido, la sensacion de corriente de aire es muy elevada en general y sonora."
Ventajas: "The crew was polite and professional"
Desventajas: "The food was disgusting The plane is dirty The bags are treated badly"
Ventajas: "Amazing experience. Pinnacle of customer service"
Ventajas: "bien en general"
Desventajas: "el trayecto, intenta hacerlo mas rápido y una conexion adecuada"
Ventajas: "a la vuelta habia sitio y se venía comodo, el personal de vuelo agradable"
Desventajas: "puntualidad, y el vuelo fue muy muy largo , el tramo de shanghai a doha se hizo eterno, 11 horas o mas"
Desventajas: "La puntualidad. Hubo un retraso y perdimos conexión , un desastre en in viaje de trabajo , tiempo irrecuperable"
Desventajas: "Atención al cliente: en el tramo Doha-Nairobi pedí un cambio de asiento porque el compañero de fila estaba borracho (subió borracho y empezó consumir alcohol antes de despegar el vuelo), y me enviaron a un asiento incómodo, aún cuando cuando les dije que sufro de discapacidad en una pierna"
Ventajas: "Love the service of qattar"
Desventajas: "Everything was amazing"
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús..."
Ventajas: "Comida excelente tanto en Business como en la sala VIP en Doha (desayuno a la carta)"
Desventajas: "Embarque del segundo vuelo en autobús"
Ventajas: "Everything was good - food, entertainment, on time."
Ventajas: "Nothing about American Airlines Never ever to travel with it again"
Desventajas: "Passengers service bad Air hostesses just rude I Don’t even know why someone wants to work When they can’t even smile There were few seats were empty but they were offered to fellow passengers who happens to be different colors Person Then me America airline lost my family business for ever"
Desventajas: "All entertainment units were off."
Ventajas: "Puntualidad, comodidad"
Desventajas: "El aire acondicionado estaba muy fuerte y aunque te quejes no lo bajan"
Ventajas: "Un vuelo tranquilo y agradable, y la atención de la tripulación excelente. Lo único malo la comida. Muy difícil dormir a no ser que tengas delante salida de emergencia"
Ventajas: "Buena atención, buen vuelo, la comida bien. Nada que objetar"
Desventajas: "Todo súper bien"
Ventajas: "The in flight service was good"
Desventajas: "The time it took to get the baggage. It took over 2 hours"
Ventajas: "Generally courteous in-flight staff"
Desventajas: "Checking in, they asked for certain number of miles to upgrade. I offered it. Then at the last minute they came and said their system didn't accept American moles. For a daily if their system, they denied service to passenger. This is the second time with them. Last time when another airline missed connection and this time a ticket that I purchased. Doubt if I would, again."
Desventajas: "Todo súper bien"
Desventajas: "Súper bien"
Desventajas: "Chairs a little too small for long flights...."
Ventajas: "The service was impeccable, flights on time and the transfer easy!"
Desventajas: "Out of Vegetarian food. As per them it was because ticket was booked less than 24 hrs"
Ventajas: "Vuelo muy bueno con pocos pasajeros y todos los servicios excelentes."
Ventajas: "Selection of alcohol."
Desventajas: "The selection of food."
Ventajas: "El avión muy cómodo, limpio y todo funcionaba ok. El personal muy amable."
Desventajas: "Nada."
Ventajas: "Qatar business es la mejor con diferencia"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Ventajas: "El vuelo perfecto, el personal atento en todo momento , como siempre para repetir"
Desventajas: "La comida suele ser aceptable , lo unico en estas compañias aereas pica un poquito y tiene muchas especiaes, pero en general bien"
Desventajas: "The process of checking in is difficult because qatar codes are different from asiana, therefore I couldn't do an online check in."
Ventajas: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Ventajas: "The flight was on time, not full and the crew and the entertainment was excellent. Very happy with the experience of flying on Qatar Airways from Johannesburg to Miami."
Desventajas: "Everything was well, the food was good not great (even for airplane food) and the only other issue is it seemed like trash from our drinks and food services was picked up for quite a while or until we brought it to the flight attendants ourselves."
Desventajas: "Not enough check in desks operating - very long wait"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Ventajas: "Increíble la amabilidad del personal, la comida muy rica y abundante al igual que la bebida"
Desventajas: "When covid don't exists"
Ventajas: "Crew were kind and always checking on passengers."
Desventajas: "Need more entertainment options."
Ventajas: "Todo a las cansadas .Todo regular. Y call center pesimo"
Desventajas: "Todo lo resuelven en el call centre Y ellos (calle center) no resuelve. 15 minutos esperando 4 personas trasladaron la llamada y no le resolvieron mi problema"
Ventajas: "Respectful crew"
Desventajas: "Crew are ok"
Ventajas: "Food had great options, Crew was very friendly and efficient, toilets were kept clean, organized and stocked the whole trip - much better overall compared to my trip going to HK."
Desventajas: "I wish there were more movie choices available, and that English subtitles were available even when watching a movie in English."
Ventajas: "(Business class) Friendly, helpful crew. Very good food and a pretty comfortable and adjustable seat that was great for two passengers travelling together."
Desventajas: "In flight entertainment system was a bit outdated."
Desventajas: "Seats are not that comfortable"
Desventajas: "Avión incómodo, poco espacio para las piernas, sucio. Control no servía, películas malas. Tiempos de comidas mal distribuidas en el tiempo: muy al principio y muy al final"
Ventajas: "Food and service was excellent"
Desventajas: "No wifi, the entertainment unit required a dual jack head phone set and I couldn’t use my noise canceling headphones. Also had to pay 150 dollars for my 2nd bag. Way too expensive!"
Ventajas: "Plane are clean"
Desventajas: "The food is really good"
Ventajas: "Crew was attentive"
Desventajas: "Food was sub par and I flew TO Manila on the flight - the discrepancy in the food quality was very different. Entertainment is dated and for such long flights very limited compared to competitors."
Ventajas: "I love how they give importance to parents traveling with little kids."
Desventajas: "They ran out of food choices. I have been flying with Asiana for the longest time and this has happened thrice."
Ventajas: "Upgrade to business class"
Desventajas: "No alcohol"
Ventajas: "The crew was very polite"
Desventajas: "The food"
Ventajas: "Service"
Desventajas: "Limited entertainment"
Ventajas: "Flights on time , good seats and a good services"
Ventajas: "They let me sleep."
Desventajas: "The guy sitting next to me. LOL."
Ventajas: "The seat layout"
Desventajas: "The seat belt very short on one side hard to operate"
Ventajas: "Asiana es lo mejor"
Desventajas: "The seating is hard and is hard on your back, legs and neck. Movie selection is very little and not very good. The bathrooms should be periodically cleaned down and sanitized with a light solution to be and feel clean."
Ventajas: "I enjoyed having a larger screen for my personal in-flight entertainment. It was much better than on the 777."
Desventajas: "The seat was noticeably less comfortable on the A330 compared with the 777. The breakfast meal was pretty bad."
Ventajas: "I have flown to china and back on this airline twice now. It is a very good airline. Flights were on time, and service was great. I would recommend it to everyone. My daughter just flew from china to here on it and she had a great trip."
Desventajas: "It was all great, including the price."
Ventajas: "Crew was kind"
Desventajas: "Seats were uncomfortable, entertainment was broken, food was bad."
Desventajas: "The food is always our problem, bec we r not used to eating Korean food, and by the time they ask us what food we can get? They run out every time they get to us , who , like us who are in the back seats- all is left is Korean food and we have no choice! Please make more food varieties, thank you"
Ventajas: "Everything was fantastic. Thank you!"
Desventajas: "Time delay."
Ventajas: "The headphone jack was in the seat in front, not in the armrest; slippers were passed out"
Desventajas: "The plane got hot half-way through the flight."
Ventajas: "Good attention"
Desventajas: "The flight from Korea to San Francisco was so late more than 2 hours"
Ventajas: "The flight attendants were very kind and nice."
Desventajas: "The food was bad . It used to be good but it's getting worse these days. No idea how could you serve the fork...!"
Ventajas: "Overall, most liked - food"
Desventajas: "Nothing"
Ventajas: "La puntualidad y profesionalidad"
Ventajas: "La atención"
Desventajas: "La comida, algo grasosa."
Desventajas: "Entertainment console was broken."
Ventajas: "I didn't expect there to be a meal & in-flight movies on what I considered to be a relatively short flight. It was a nice treat!"
Ventajas: "Halal food like fish or fried rice with egg would be a better options"
Desventajas: "Rice porridge"
Ventajas: "Everyone was kind and professional. Everything went very smoothly."
Ventajas: "Gave alot of food!"
Desventajas: "didn't have much inflight entertainment"
Ventajas: "Flight attendant are smiling&friendly...nice landing."
Desventajas: "Tv old model...screen very small...hard to operate....very tiny letters...seats are uncomfortable for 16 hours flight Seoul to Chicago..."
Ventajas: "I got delay which make me dont have enough time to check in at LA"
Desventajas: "Change Flight cost too much"
Ventajas: "Food, service were great"
Ventajas: "I like the crew and comfort of seats with foot rest."
Desventajas: "I got sick from the food the next day and didn't look me flights running late related to first class people not arriving to terminal on time."
Ventajas: "Metal utincils"
Desventajas: "Food was terrible. Wine was awful."
Ventajas: "just the low price"
Desventajas: "very rude wheelchair attendants , really bad food, dirty lavatories. the worst part are the really really rude wheelchair attendants , disrespectful to the older and special needs passengers. they were shouting at each other and were not attentive to the passengers ' needs or comfort."
Ventajas: "I like there food its tasty"
Desventajas: "I don't like the meal so starving in the flight no snacks"
Ventajas: "Food and professional flight crew"
Desventajas: "Slightly uncomfortable seats"
Ventajas: "Everything was great: service, food, comfort, etc."
Desventajas: "I liked everything about this flight-- no negative feedback!"
Ventajas: "Staff was good!"
Desventajas: "Food, entertainment, seats"
Ventajas: "The service was very good. The crew and staff were courteous, fast and efficient. We left on time, they didn't lose my luggage, they communicated with the passengers very well. I like the legroom in the aircraft and the overall cleanliness. I will definitely fly Asiana again and recommend it to others."
Ventajas: "Great Food, good customer service, quick boarding/deplaning, and the return trip from MNL to TPE was almost top notch."
Desventajas: "My entertainment screen was not working nor could the crew get it to work."
Ventajas: "In-flight was confortable."
Desventajas: "Food options aren't that familiar but ok to the taste anyway. :)"
Ventajas: "Nice space on the seat!"
Desventajas: "Washroom could’ve been bigger"
Ventajas: "El servicio del personal"
Desventajas: "La calidad de los 747, viejos y en bastante mal estado"
Ventajas: "I was able to rearrange my seating, no surprises with the clear notification of the gate change upon my arrival, and quality of service was spectacular."
Desventajas: "If the crew could have been more diligent with bathroom duties, a less of a surprise could have been noticed upon a visit. Not really their fault, the passengers seemed a bit more messy than expected."
Ventajas: "Very enjoyable and comfortable flight"
Ventajas: "All ran on time. Crew okay"
Desventajas: "Seat uncomfortable. Food awful. For such a long trip-impossible to be comfortable in economy."
Ventajas: "Friendly airline staff. Ease of obtaining boarding pass at the counter. Clean, modern aircraft. Thanks China Airlines!"
Desventajas: "As with all airlines, the "the hurry up and wait" processes associated with getting onto the plane are tiring."
Ventajas: "Comfy 777. IFE screen is bigger than other planes. Facilities are newer. It seems to be quiter too."
Desventajas: "There is one option for the breakfast."
Ventajas: "The flight from vancouver to taipei was great. The plane is top notch. Free food and drink. It's great. Seats are comfy and very roomy"
Desventajas: "The flight from taipei to bali was terrible. I had to switch seats because I was too tall for the window seat. Theres no leg room and the seats are very narrow. I am not a huge guy, 6'3" and 235lbs very uncomfortable. Also the TV only worked half the time"
Desventajas: "They told me that when i get back to manila that’s the time they will deal with my luggage problem"
Desventajas: "Most terrifying flight I've ever been on."
Ventajas: "crew members are so friendly, excellent services"
Desventajas: "ran out of food options, was not given a choice and served meat I could not eat."
Ventajas: "Overall, it wasn't a bad experience but it wasn't fantastic."
Desventajas: "The crew barely smiled."
Ventajas: "People"
Desventajas: "Lack of movie selection"
Ventajas: "Food was pretty good (for airplane food), staff was friendly and made sure everyone was comfortable"
Ventajas: "The fact that the flight was on time the service was grate ."
Desventajas: "Delayed multiple times."
Ventajas: "Not much"
Desventajas: "Less leg room than other airlines, food is not as good as other airlines. If only the seats could be more comfortable."
Desventajas: "Food seemed rehydrated"
Desventajas: "The flight attendants were not friendly."
Ventajas: "Restrooms were clean. Had 2 empty seats beside me - excellent"
Desventajas: "Earphones were bad bcoz no sound could be heard. Stewardesses were too busy or could not understand english"
Ventajas: "i like their food ."
Ventajas: "The space between seats was spacious and the internet was available in my flight"
Desventajas: "The food was bad and the staff was not serving the beverage until my food was almost at the end"
Ventajas: "The service was great. But they didn't really cater much to vegetarians."
Desventajas: "They damaged my luggage"
Desventajas: "They damaged my luggage"
Ventajas: "The crew was attentive and helpful! Good was served three times over this incredibly long flight. It wasn't horrible or delicious as it is airplane food."
Desventajas: "Wish the seats were more comfortable."
Ventajas: "well organized boarding. Crew communicated with passengers. Seat was very good. On time, even little early."
Desventajas: "I DIDNT GET BORDING PASSES FOT THE ENTIRE ITINERARY. THE TWO REMAINING FLIGHTS WERE INVISIBLE SO NO BORDING PASSES AND NO SEATS. THIS LED TO VERY UNLEASANT EXPERIENCE FOR THE REST OF THE FLIGHT."
Ventajas: "Boarding was disorganized"
Ventajas: "Good selection of movies, staff was friendly. Seats were okay, fairly spacious. It was nice that they gave everyone both a blanket and a pillow."
Desventajas: "Food was extremely salty and the selection was terrible. I was given the same pasta for two meals (first time I had a choice, second time only pasta again). Even the same type of pasta but the second time there was some chicken in it too. It was gross."
Ventajas: "EVERYTHING WAS SMOOTH AND QUICK"
Desventajas: "ONLY WATER TO DRINK WITH THE FOOD NO ORANGEJUICE APPLE JUICE OR COKE OR 7 UP"
Desventajas: "Airline somehow cancelled our spot on the flight without us knowing, only found out when we were doing the checkin at the airport. What followed was an hour and half of international phone calls to try to sort this mess out. Ended up with us having to go to an airport an hour away to catch another flight so we don't miss our trip. Terrible terrible experience and stressful."
Ventajas: "Vuelo en hora, comfortable"
Ventajas: "Service of the staff. Not as attentive as I would have liked, but definitely wasn't horrible."
Desventajas: "Selection of entertainment was poor, comfort was horrible (may be my own fault as i'm tall, but i don't recall getting an option to pick a seat prior), and boarding could have been better."
Ventajas: "Great service once again and comfort seating without paying more. Liking China Air more and more every day. Stewardesses are very pleasant and food on a short 1 hr flight was quick and decent. Great sunset above the clouds!"
Desventajas: "Las películas están en chino e inglés. Algunos en francés, Italiano o Alemán. Con la cantidad de castellano parlantes que hay en el mundo no entiendo que no haya películas en castellano."
Ventajas: "flight was only 2.5 hours long, but very good service for such a short flight flight attendant attention to detail, and kindness were much appreciated. multi lingual was also impressive alcoholic drink selection very good seats quite comfortable"
Desventajas: "entertainment non-existent for business class, or for my row (row 1). flight only 2.5 hours so no big deal, but entertainment on longer flight would have been a problem (no personal screen) suggest something like a competitor airline does (american company name, begins with "U"). use on-board wi-fi and we stream in entertainment onto our personal devices...."
Ventajas: "Crew and staff were all very responsive and proactive in providing assistance, seed genuinely eager to help. Boarding was fine, and a representative of the airline took initiative to form a preliminary queue at the terminal departure counter despite the airline not having an all-day dedicated counter."
Desventajas: "While its 4-seat layout was better than some anes' 5 seats in the middle column, the seating was, of course, cramped, and I did not have enough space under the seat in front of me to stow my backpack. I also wish Kayak had included easy means to select seats and special meal options. Apparently to do so requires visiting the airline's own webpage."
Desventajas: "The flight fron TPE to HNL was delayed 90 minutes which caused me to miss my connecting flight in HNL. The crew did apologize"
Ventajas: "Need more movies and newer movies"
Ventajas: "I was provided an extra pillow upon request. All the flight attendants were friendly, nice and always have a smile on their faces. The airline counter in Hong Kong offers the special candy from Taiwan."
Desventajas: "There was no toothbrush/tooth paste provided on the return trip from Taiwan to Los Angeles. They didn't offer and soda from Los Angeles to Taiwan. The return trip was delayed from Hong Kong to Taiwan and Taiwan to Los Angeles. Both delays were only announced at the time of the original boarding time."
Ventajas: "I loved that my knees didn't touch the seat in front of me. As a tall girl and a 12hr flight that would not have been comfortable at all."
Ventajas: "Entertainment"
Desventajas: "Food"
Ventajas: "The flight and crew were very good. About one hour flight and they served a hot sandwich snack."
Desventajas: "The flight was delayed by a half hour."
Desventajas: "They make you stay in China overnight EVERY flight layover......even by saying the weather is bad......others on my cancelled flight told me they'd waited 2 days for a flight but keep being sent back to a hotel"
Ventajas: "This flight was great and the attendants were very good and professional...awesome time..."
Ventajas: "Same"
Desventajas: "Same"
Ventajas: "I loved the food service and good customer service overall"
Desventajas: "Hard to fall asleep but I'm sure it's like that on every flight"