Ventajas: "Crew are great. Plane is cool, A380."
Desventajas: "Connecting flight is in a hurry, time is tight."
Ventajas: "Korean Air service was good."
Desventajas: "When I left Atlanta for Incheon, I thought it was Korean Air, but I got on Delta Air Lines. I was a little embarrassed then."
Desventajas: "Need more movie options for a 14 hour flight"
Desventajas: "The most leg room of any flight I have been on. Seat comfort was the best. The service was excellent."
Ventajas: "Comfortable chair foods and wheel chairs awesome"
Ventajas: "Everything"
Desventajas: "More water"
Ventajas: "Fast boarding sequence and take off."
Desventajas: "Cabin crew should have smile more, serious faces make request so unconfortable. Food could have been better."
Desventajas: "Short haul flight have got cramped seating. Entertainment offering is a bit little. Amenity packs are too basic: just contained flight paper sandals and toothbrush+toothpaste."
Ventajas: "Food staff and entertainment are generally top notch"
Desventajas: "Didn't like headphone jack in panel display as it gets in the way of eating, which is a lot on international travel."
Desventajas: "The website did not let me choose the seat when I tried to check-in. In addition, the flight attendant was not welcoming because she kept saying that you cannot have more food :("
Ventajas: "The crew was the best we’ve flown with bar none! We were in economy class but by the attention we received from the flight attendants , the food we were served & entertainment offered we felt like first class passengers! We highly recommend this airlines! We were very impressed and pleased from beginning to end!"
Desventajas: "Entertainment options are out of date which is painful for long flights"
Ventajas: "Great service, good meals and frequent beverages at no charge. From the paper slippers to the warm wash clothes that were passed around at one point, I’ve never been better taken care of on a plane. Passengers comfort was taken into high consideration."
Ventajas: "Seats reasonably comfortable, service decent"
Desventajas: "3 of my 4 flight legs were considerably delayed, my luggage not making the connection for one of them. A friend also flying Korean also had delays making me think they are unreliable and extremely disorganized. I don't know what they'll do when they're really busy for the Olympics. Entertainment OK but ANA has much more."
Ventajas: "The new plane was amazing on my way back from Singapore to Chicago. The staff is extremely courteous. The food was good which included some traditional Korean food options and some western cuisine."
Desventajas: "On my way from Chicago to Singapore, they had an old plane and the business class was mediocre at best. The seats were uncomfortable. They were stacked side by side and did not have a "personal pod" formation which in my honest opinion is quite a waste of thousands of dollars you paid to travel. Additionally, the entertainment was just okay. There were not too many great options of movies and for the old plane, the screens were really bad."
Ventajas: "bring you anything you need. so helpful."
Ventajas: "Great service, clean cabin, tons of movies. Crews eager to care for passengers."
Ventajas: "Excellent service"
Desventajas: "45"
Ventajas: "Even though we booked this flight through Southern China Air, the flight was operated by Korean Air. Translation: the service, food, comfort level and crew were highly professional."
Desventajas: "Great flight! Great service! Great food!"
Ventajas: "I really like the plane. It was my first time on an A380 and despite its size and volume of passengers, everything went well. Staff was excellent and helpful and the entertainment selections really good."
Desventajas: "Nothing comes to mind."
Ventajas: "I liked how spacious the plane is. The flight attendants are very courteous and helpful especially I travelled with my mom who can barely walk. They helped us with our carry on luggage helped me walked my mom In and out of the plane."
Ventajas: "I liked the fewer seats. Ready to get out of."
Desventajas: "Constant turbulence made going to the bathroom troublesome"
Ventajas: "flight out WAS excellent, boarding was quick, attendants were extremely courteous, seats were clean and comfortable, as can be expected, food was disappointing, only because i heard it was very good, entertainment was great, and free. rated flight home GOOD because the attendants seems hurried, all else equal."
Desventajas: "food was disappointing but better than most american airlines"
Ventajas: "Always love Korean Air - courteous, attentive and professional ! Loved the ice cream they served to prep you for that Hong Kong heat!"
Ventajas: "Most people sleep as this is a connection from other long flights."
Desventajas: "I would have appreciated more movie options and TV show options on the entertainment monitor."
Ventajas: "It was very good and I am exciting to get back with Korean air too!"
Ventajas: "Timely and professional services,well polite and corteous staff"
Ventajas: "Good accommodations were nice. I received a sleeping mask on my first leg without asking."
Desventajas: "Little did I know there was a cat on the flight and my allergies started acting up. If I had known there was an animal on the plane, I would have taken some allergy medication."
Ventajas: "Staff was great! Great food and fed frequently. No extra charges for luggage, beer or wine. The best flight experience we have ever had! Korean Air goes out of its way to know multiple languages!"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "The experience was good attendants are friendly and food was good we were fed snacks breakfast and dinner also free entertainment"
Ventajas: "Flight was full but still comfortable."
Ventajas: "Service was nice and speedy"
Desventajas: "Seat was stiff"
Ventajas: "Friendly staff, organized airline, smooth flight with our 5 month old baby girl"
Desventajas: "Long taxi wait before takeoff, may be the airport's fault."
Ventajas: "Fairly smooth boarding, no problems with luggage."
Desventajas: "Uncomfortable seating in economy, difficult to make it through aisles due to narrow width. Back ache on this long flight. Bathrooms don't seem to be enough for number of people on this flight. Arrival time is a bit late. Very bumpy flight at 10K."
Desventajas: "Nothing GOOOOOD!!!!!!!!!!!!"
Ventajas: "They have the best food;always offering drinks;have pleasant attendants"
Desventajas: "Towards end of flight the headphones were failing...unclear sounds & volume fading.They can also improve on the audio selection"
Desventajas: "they don't know what is customer service just they know what is RUDE mean.."
Ventajas: "Everything was good overall"
Desventajas: "I would like more movie and tv options"
Ventajas: "The entertaiment choices were very good on such a short flight."
Desventajas: "Seat was so cramp to the point of suffering."
Ventajas: "Free same quality"
Ventajas: "Service, leg room, entertaining system, food."
Ventajas: "Professional staff great movie selection"
Desventajas: "Nothing"
Ventajas: "Food, staff, comfort, boarding, amenities + minimal turbulence!"
Desventajas: "Baggage handling (rough), de-planing."
Ventajas: "Korean air's service was the best in the world"