As I worried about, the time between my flights was not nearly enough. So, I got stuck in Tokyo during golden week and extra night. That was terrible and difficult.
El vuelo estuvo excelente. La gente de JAL es muy especial. La próxima vez volveré a volar con ellos.
Desventajas: "Needs more variety of movies"
Ventajas: "The coach seats were larger than those on domestic flights. The window glass was dimmable for ideal lighting."
Desventajas: "The arm rests did not go up all the way. This made it difficult to maximize comfort with my wife."
Desventajas: "The flight had a lot of background noise from the plane. I couldn’t hear what the attendants were saying."
Desventajas: "Trip to Manila from Tokyo was delayed for 3hrs plus"
Ventajas: "The crews were very kind and helpful."
Ventajas: "Great food. Excellent cleanliness"
Ventajas: "Jamás había estado en un asiento de clase económica tan cómodo y que el servicio fuera de clase superior."
Desventajas: "Todo excelente !"
Desventajas: "Air on the plane was stuffy"
Ventajas: "Food was amazing. But Yoshinoya wasn't a good idea, I do not eat beef."
Ventajas: "Nice seats. Ample leg room."
Ventajas: "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
Ventajas: "Very family friendly. Good entertainment system."
Ventajas: "Courteous cabin crews, must be from Japanese culture."
Desventajas: "On Feb.16, 2018 JL745 Narita to Mnl, flight was delayed, though it was constantly announced but not the reason why. Other than that, I will always fly JAL whenever possible."
Ventajas: "Excellent service from flight attendants and crew. food and snacks were excellent. seating,movies and experience was above my expectations. no problems at all"
Desventajas: "Delayed flight that cost most passangers their next flights, incredibly stressful. Upon arriving to Chicago there was a problem lining up the exit ramp to the boarding craft and it took a very long time to correct the situation."
Ventajas: "Ok seats but not quite lay flats. Lay at an angle. Great service by staff"
Desventajas: "Entertainment selection was outdated. Very dated. The food selection was limited. The cabin was noisy"
Ventajas: "Everything. The flight attendants were courteous, kind, and efficient. The seats in economy were large. The entertainment system had many options and was easy to use. The food was great and plentiful."
Ventajas: "The on board service was very pleasant. Enjoyed the movies on my seat's TV screen. Enjoyed the food very much!"
Desventajas: "First time on a 787 so was a little disappointed the economy class seating was still a little cramped, the in-flight entertainment and service made up for it though."
Ventajas: "Service is outstanding. Attentive but not invasive and always with a genuine smile. Will fly JAL every time it’s an option"
Ventajas: "Excellent crew,service and great food."
Desventajas: "It was little bit warm during flight. There were several other passengers that c/o the temperature being too warm."
Ventajas: "The legroom is comfortable for a tall person."
Ventajas: "Very nice airplane with new technology"
Ventajas: "Efficient and friendly service. Second time flying them, and will continue to fly JAL."
Ventajas: "Very warm attendants Excellent food for the price paid Highly professional crew Efficient boarding and ontime takeoff"
Desventajas: "Seat was too hard"
Ventajas: "Superior service in a great and spacious plane."
Desventajas: "Seats are a bit flat and shallow, besides that it was awesome!"
Ventajas: "All was efficient but no standout"
Desventajas: "Nothing was bad enough to mention this column"
Ventajas: "Curteous and pleasant."
Desventajas: "All packed the plane. Tight."
Ventajas: "Crew very helpful and courteous"
Ventajas: "Polite service, comfortable flight, no delays"
Ventajas: "The crew member was excellent and his charisma really made up for any shortcomings this little "puddle jumper" had. He even helped my companion out with some advice for relieving his ear pressure."
Ventajas: "The hospitality of the crew"
Ventajas: "Good service and selection of movies.Boarding is orderly. Crew very courteous. . We have been flying JAL for a few times and never regret"
Desventajas: "Boeing 777 is not as attractive as the new 787.e.g. Ambient lighting, cabin noise control etc., are far more superior in the 787"
Ventajas: "We were coming back from treking in Nortwest Viet Nam. JAL upgraded us to business class (ie, sleeper bed) for the Ha Noi to Tokyo, and gave us good seats on to HNL. FOOD was the best. Next time we'll try HNL-SAI entry to Nam. The Boeing 787 was a great ride to/from Ha Noi, particularly with JAL service."
Ventajas: "Everything worked as planned."
Ventajas: "New aircraft and diligent crew; the food was frequent and tasted great. No complaints; would gladly fly JAL any time, anywhere."
Ventajas: "They were super considerate the entire flight."
Ventajas: "Very clean. They check the bathroom pretty often un-like AA. Good food."
Desventajas: "I always prefer this airlines."
Ventajas: "El vuelo partió y llego según lo programado. Se puede usar wifi, lo cual ayuda mucho a tener un mejor entretenimiento a bordo, asi que pude hablar con mi familia y amigos, y usar mi spotify. Las horas se fueron volando ;)"
Desventajas: "La comida pudo ser mejor. No es que estuviera mal, pero esperaba un poco más de JAL."
Ventajas: "Staff amable."
Desventajas: "El staff no ponía orden ni apoyaba a los pasajeros al momento del abordaje, por lo que se comenzó a hacer una fila grande, no dejando pasar a la gente a sus asientos."
Ventajas: "Me gustó la puntualidad de la aerolínea y también el trato que se me brindó. El staff de vuelo siempre es muy amable y atento."
Ventajas: "El staff de American Airlines también fue muy amable. Siempre con una sonrisa y buen trato a pesar de las 11 horas y media de vuelo."
Ventajas: "Japan Airlines was a pleasure, from beginning to end & in between. The flight attendants emulate joy in their service to others, they are observant to the clients' needs even before they are asked for help. In a long flight such as this was, it was obvious that they also tend to the comfort of the passengers by ensuring that the restrooms are always clean & presentable. Will fly them again whenever I have the opportunity."
Desventajas: "Can't say that I have ANY complaints at all!!"
Ventajas: "Booked the flight on Japanese Airlines and the Jal flight to Japan was fantastic."
Desventajas: "What I didn't know was the Jal return flight to the US was operated by American Airlines. The flight was packed, my inflight entertainment was broken, my folding table was broken so all my meals had to be held up by my knees , and I had a kicking screaming baby seated behind me keeping me up the whole flight. The crew was very rude and irritated by the full flight so the service was also terrible. Never flying with AA again."
Ventajas: "The crew were the only enjoyable part of this flight. They were helpful and nice."
Desventajas: "the food. they tasted like left over of left over."
Desventajas: "slow service, inconsistent, they skipped my row for service???"
Ventajas: "Food was good, entertainment was plentiful. One of the best flights I've ever been on."
Desventajas: "Not a big deal, but I needed to borrow a pen and the flight staff hardly had any."
United es una aerolínea con muy mala comida
ANA es una aerolínea con buen servicio
Auxiliares de vuelo respetuosas y atentas
Ventajas: "Awesome crew"
Desventajas: "Old seating"
Ventajas: "crewe were excellent"
Desventajas: "nothing !"
Desventajas: "Great flight everything smooth - the food is fantastic I flew economy and received excellent food. The employees are very friendly and the plane was a recent model Boeing very smooth."
Ventajas: "Very caring, and pay full attention to passengers."
Desventajas: "Better food quality, more movies please."
Ventajas: "The attentions to the passangers are much more friendly than the ones offered today by the american and european airlines, which are today getting more and more cold and unfriendly."
Desventajas: "The second food service."
Ventajas: "The flight attendants were so awesome and beautiful! Food and snacks were great and the amount of time we were fed. They came around in a timely manner to get trash and ask what we wanted to drink."
Desventajas: "More variety of options for the vegan meals..."
Ventajas: "Buena aerolinea"
Desventajas: "Que hable ingles bien el personal"
Ventajas: "The cabin staff were extremely caring."
Ventajas: "On time. Clean interior. Kind cabin attendants. A high quality standard of performance."
Ventajas: "Los dos vuelos que tome salieron demirados por diferentes motivos"
Ventajas: "Food and services were great"
Desventajas: "There were not a lot of selections on the TV."
Ventajas: "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
Desventajas: "The food was horrible. The selections for movies is quite limited."
Ventajas: "Service, staff, and food were all above-average as compared to other companies with whom I've flown"
Desventajas: "Spacing was a little bit cramped, and side-to-side leg-room was so cramped that my neighbor fell asleep, spread his legs and suddenly had no where to escape. Made sleeping difficult/impossible."
Ventajas: "Good service"
Desventajas: "baggage was broken."
Desventajas: "Los espacios entre asientos son muy pequeños."
Ventajas: "Service was excellent. Stewardess always came back with what they promised to bring. Premium economy seating was very good."
Desventajas: "Food could be better. Entertainment was somewhat limited. The older plane on one leg meant no wifi and no noise-cancelling headset"
Ventajas: "The airline offer a lot of food on the plane including Hagen Daz ice cream. The service was excellent, flight attendances were polite and always smile. The seat was very comfortable!"
Ventajas: "crew was professional and very attentive and beer and wine on the flight."
Desventajas: "wish they had more movies choices from the u.s."
Ventajas: "The flight is on time... the food is good... the service is excellent.... the seat is comfortable.... the ludgage regulation is satisfying can bring 2 pcs @ 23kg..."
Desventajas: "The entertaiment film needs more variety..."
Desventajas: "The check-in at LAX. They form 2 different lines for Economy. The 1st line was lined with the people arriving first. Then the 2nd line started to fill later. But when the ANA agents came out, they have no clue and serve the line of the people arriving later. Should know what they are doing. Either just 1 line, or if 2 lines, should ask which line come first"
Ventajas: "Crew are nice, helpful and polite"
Desventajas: "Airport problems turned it into a very long flight. We circled around Fukuoka for and hour. We ended up landing in Nagasaki and used taxi to Fukuoka. Over all time to final destination is 6 hours late."
Ventajas: "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
Desventajas: "No opción de español"
Ventajas: "There were very entertaining channels availabe. Very few in English and non in my native language i.e. Urdu."
Desventajas: "The food. Though it's Halal but very poor quality you should have to improve it."
Ventajas: "Food, crew, and entertainment were great. They give you snacks and drinks right away."
Desventajas: "Elbow room is tight so pray you don't sit next to someone on the larger side. And the seats and tables look well used."
Ventajas: "Good food and service"
Desventajas: "Delay too much time"
Ventajas: "Best leg space, new air crafts, kids gifts"
Desventajas: "Food choices are very average. Nothing for vegeterians if you do not order in advance. English language accouncements were not clear at all - not great for an international flight"
Ventajas: "The stewardesses were always smiling and very engaging!"
Ventajas: "Love the staff, helpful and polite!"
Desventajas: "Unorganized. No info to transfer from ANA to united code share partner. United staff unhelpful. Had to go back and forth to multiple counters at least three times."
Ventajas: "Great service and great food"
Desventajas: "No complaints from me"
Desventajas: "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
Desventajas: "Very nice services"
Desventajas: "El espacio entre el asiento de enfrente. Es pequeño."
Ventajas: "Lindas y exquisitas chicas japonesas, atentas en todo momento"
Desventajas: "Todo excelente,."
Ventajas: "clean seat and tray"
Desventajas: "poor movie selection. slow cleanup after meal (more than 1 hr)."
Ventajas: "Young, pretty, and charming stewardesses. :-)"
Ventajas: "Japanese quality is good quality"
Desventajas: "Person sitting next me passenger wanted fight with me. She told me this is her space arm rest I can not use for over 9 hours. She smelled alcohol and perfume. which made very uncomfortable bad bad"
Ventajas: "Great seats in business class. Lots of privacy. Great service as well."
Desventajas: "American style Food could have been better. Didn't try the Japanese food."
Ventajas: "Entertainment system, comfort of the seats, staff, food, basically everything!"
Desventajas: "It said that the plane was capable of WiFi, but the flight didn't have it, probably just because the route is too short."
Ventajas: "Very friendly crew both on the ground and in the air."
Desventajas: "Entertainment options (movies/TV) are rather limited and mostly not to my taste. Entertainment was also the same on the flights there and back, meaning that on the second flight, there was even less choice."
The flight experience met my expectation of Korean Air. Keep up the good work.
Ventajas: "Clean facilities and polite staff. Very short flight"
Ventajas: "Good selection of entertainment"
Desventajas: "The food"
Ventajas: "The crew was amazing and accommodating as we had an infant."
Desventajas: "Entertainment was subpar."
Ventajas: "Would appreciate if they can provide a list of possible menus to choose for the meals. Consistencies on bagage claim info, and changes in boarding gates."
Desventajas: "Inconsistencies, on my way back to montreal from the philippines, i was informed that baggage would be claimed directly to final port of destination but didnt, when i arrived at toronto i had to take my bagage and drop it off again, although my next flight would be with west jet airlines, korean air was not able to communicate well with their airline partners as to bagage claim and changes in boarding gates."
Ventajas: "Accomodating the cew"
Ventajas: "Food was very good. Blankets anb pillows too"
Desventajas: "Poor choices of musict"
Desventajas: "The website did not let me choose the seat when I tried to check-in. In addition, the flight attendant was not welcoming because she kept saying that you cannot have more food :("
Ventajas: "Clean and nice crew"
Desventajas: "Food choices and not as comfortable as I had hoped"
Ventajas: "Overall flight was awesome"
Desventajas: "Would suggest a footrest to the economy seats and provide in-flight wifi."
Ventajas: "Again the crew was pleasant."
Desventajas: "The 747-400 flight had some metal box mounted on the floor under the seat in front of me. I have a bad left hip and was in pain the whole flight because all I could do is keep my left leg in one position. If these boxes are necessary then get those seats more space so it will not be a problem. Put new Monitor screens into the seats."
Ventajas: "Customer service is very good"
Ventajas: "Terrible waiting without food and drink even you have Money to buy. You could Not buy any which call meal or water easy. We had delayed 3 times without helping from Korea air."
Ventajas: "Nothing at all. It was hell and you should be ashamec ofhiw you treated me."
Desventajas: "Everything. You have THE worst customer servive evet."
Ventajas: "All. The best airline."
Ventajas: "Great service, clean cabin, tons of movies. Crews eager to care for passengers."
Ventajas: "Outstanding customer service! We will fly Korean Air again!"
Desventajas: "They ran out of 2 of the 3 food choices after serving only half of the plane."
Ventajas: "Cordial; patient; understanding; calm; respectful; and helpful"
Desventajas: "It was very hot journey, as the air conditioner seemed not working properly. Hope this should be improved in future flight."
Ventajas: "Leg room, choice of food and everall services"
Ventajas: "All services provided was excellent. Staff is well mannered"
Desventajas: "Taking Care of passenger was excellent. Staff is really supportive to passengers."
Ventajas: "I liked how spacious the plane is. The flight attendants are very courteous and helpful especially I travelled with my mom who can barely walk. They helped us with our carry on luggage helped me walked my mom In and out of the plane."
Ventajas: "Services are great, the people are kind."
Desventajas: "Lines for the bathroom mid flight."
Ventajas: "Good more choices"
Desventajas: "Transit in Korea make shorter hour"
Ventajas: "Pleasant and helpful"
Desventajas: "The food"
Ventajas: "The flight crew was attentive and the meal options were suitable. The in-flight entertainment featured a nice selection of movies."
Desventajas: "The seating in economy class was adequate regarding the comfort standards given the duration of the flight."
Desventajas: "Good customer service"
Ventajas: "cleanliness is very important to me, the constant tidiness esp. near the business class seat is wonderful i would fly Korean Air again because the planes are new. For future reference, how i wish they have domestic flights as well. Good luck to your continued good service."
Ventajas: "upgrade the food quality"
Ventajas: "Seats comfortable"
Desventajas: "Food select"
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "The important thing is the comfy seat. It's pretty big and have a wide space for my long legs."
Desventajas: "Not a lot of options for entertainment. I flied with Emirates before and it was a lot of musics and movies. however, for this special good deal, it was an amazing flight"
Ventajas: "There was loads of entertainment during flight , food was great and crew was friendly."
Ventajas: "The staff members were really nice and it was an enjoyable flight."
Desventajas: "The food. The noodles were over cooked, but the rest of the meal was good."
Ventajas: "Service, comfort, and seat room."
Desventajas: "Everything was enjoyable on return flight"
Ventajas: "Friendly staff, organized airline, smooth flight with our 5 month old baby girl"
Desventajas: "Long taxi wait before takeoff, may be the airport's fault."
Ventajas: "I have flown with many airlines and Korean Air is by far the best airlines I have flown with. Great service, perfect locations."
Desventajas: "China Air was alright. Just didn't like the whole running around the airport trying to figure out what counter to go to. Also I am not a big fan of getting transported via bus from terminal to plane"
Ventajas: "Service counter check in was very helpful"
Ventajas: "Everything was good overall"
Desventajas: "I would like more movie and tv options"
Ventajas: "the stewardess were nice food could have been a little bit better, but it was a snackish lunch anyways, so no complaints media on board were a good selection was almost late for boarding due to long lines and transportation, so the crew was super nice and let me rush in. did avoid the traffic getting in, which was nice"
Desventajas: "major turbulence right before landing, made the airplane shake and dip like a roller coaster. i usually am okay with turbulence, but the winds were strong that day"
Ventajas: "Flight attendants are very helpful and keep smiling to customers. I feel very welcome."
Ventajas: "Service, leg room, entertaining system, food."
Desventajas: "They should show photos of menu like ANA or JAL"
Desventajas: "The transfer was very inconvenient going thru customs which I think is not necessary since all passengers just came out from another plane. There was one incident that I really needed to go to the bathroom and the seatbelt just turned on. They didn't let me go but I saw other people stand up and go to the bathroom."
Ventajas: "I had a great flight good service and excellent food."
Desventajas: "No complaints"
Ventajas: "Crew was really kind and food was delicious !!"
Desventajas: "We were so satisfied with services"
I really appreciate the crew offering beverages multiple times during the flight. One restroom was out of order which was a bummer. Thank you for a lovely flight overall.
Airplane seats are very uncomfortable
They provide great service They pamper us like in the old days
Ventajas: "Very nice flight and helpful agents"
Desventajas: "Free drinks? No they didnt have them but that would've been nice"
Desventajas: "Less uncourteous flyers"
Ventajas: "very friendly and helpful"
Ventajas: "Yes seat is comfortable"
Desventajas: "The Food"
Ventajas: "It was comfortable and food was served, which is rare on airlines."
Ventajas: "The staff was was friendly and helpful. The flight smooth. Everything was good."
Desventajas: "Food, leg room!"
Ventajas: "Pleasant accommodating flight attendants."
Ventajas: "Very poor communication"
Desventajas: "I missed my flight because they were more than two hours late. I cannot go to work tomorrow, and they think they compensated me by putting me up in a hotel. This isn’t the first time this happened. Last flight over was delayed more than 20 hrs and they lost my bags. On the return flight they lost my bags a second time and had to deliver them the following day. I have booked over 30 flights from Phoenix to Hawaii over the last year and I am not to happy with Hawaiian airlines."
Ventajas: "Professional, on-time, good overhead space, courteous staff!"
Ventajas: "Punctuality,polite,courteous staff"
Desventajas: "Can't recline seat for particular."
Ventajas: "Individual seat-back screens"
Ventajas: "Boarding was efficient. Flight attendants were helpful."
Desventajas: "20 minutes late on departure and arrival. Uncomfortable seats"
Ventajas: "Left on time arrived a little late because weather. It was windy"
Ventajas: "Leg space was good.no inflight intertan"
Desventajas: "No onflight entertainment unless you fork over money for an IPad."
Ventajas: "Crew very friendly. Plane clean."
Desventajas: "The charging plugs did not work. The entertainment choices were not good and were limited. There was a charge for each selection, not even a one fee for access throughout the flight. This is terrible for a 10hr flight."
Ventajas: "Staff is friendly. Planes are clean. Service is good"
Desventajas: "Flight was delayed due to mechanical issue. Thank"
Ventajas: "No me cobraron ninguna diferencia, ya que perdi el vuelo cuando lo tenía planeado y me lo cambiaron para el siguiente día"
Desventajas: "Todo me gusto"
Ventajas: "Nice crew, comfortable seat, good temperature."
Desventajas: "Appreciated the complimentary sandwich but since I am vegetarian had to pull the meat out and basically eat a cheese sandwich. Poor selection of "free" movies - just ended up reading."
Ventajas: "Efficient boarding, quick beverage service"
Desventajas: "It is not nice to sell a window seat that actually doesn't have a window (row 27)"
Ventajas: "Boarding was quick. Flight crew was efficient and courteous."
Desventajas: "Food was okay. Movie selection is the same round trip from from New York"
Desventajas: "The experience is all good."
Desventajas: "My wife and I had completely seperate seats. When asked the attendants they did very little to try to accommodate. Wish Hawaiian Airlines would pay more attention abd be more careful with that."
Ventajas: "Fast check in boarding was painless"
Desventajas: "The seat was so uncomfortable I have back pain now."
Ventajas: "Waffle waffle waffle!"
Ventajas: "Friendly and good service.."
Desventajas: "Not being able to enjoy flight with my huaband.."
Ventajas: "Agent at check-in was very friendly and efficient. Kudos."
Desventajas: "Could not check-in with mobile app (on iPhone)."
Ventajas: "Big plane. Good meal."
Desventajas: "Nothing. Crew can be better/ nicer even though they are very nice."
Ventajas: "That you fed us even if the quality was just fair."
Desventajas: "Cramped seating"
Ventajas: "I like the overall services that were provided to me going and returning , Hawaiian airline personnel are truly the greatest of the fleet. Mahalo"
Desventajas: "I miss the time when Hawaiian was the only airline that still offered inflight entertainment without charging their flyers."
Ventajas: "I liked everything. The staff, the service, the menu, the food, the endless beverage"
Ventajas: "Worst hawaiian flight I have ever taken . Will not use them again ."
Ventajas: "Same as Syndey to Honolulu."
Desventajas: "Same as Sydney to Honolulu"
Desventajas: "Attendant was not polite"
Ventajas: "People were wonderful."
Desventajas: "Boarding line was confusing. Food was cheap and horrible. Better off buying food at the airport even if it's expensive. And worst of all the airplane was so cold. So cold that you can't even sleep!"
Desventajas: "Why they don't give some free movies"
Ventajas: "The flight was great."
Desventajas: "I had to run from one end of the airport to the other. The boarding crew in Hawaii were a bit bossy."
Ventajas: "I like the friendly people"
Desventajas: "Not much bad to say"
Desventajas: "Me pareció un poco elevado los precios de las peliculas y shows que se ofrecían para entretenimiento"
Desventajas: "Seats were hard"
Ventajas: "Hawaiian airlines is the best. I use delta often and they are good but hawaiian us superior. They should make their code share partners step up their game."
Ventajas: "I loved the service from the crew and the entertainment was great!"
Desventajas: "One of the restrooms wasn't working at the time so there was a wait to use the other."
Ventajas: "Crew was very friendly and responsive."
Desventajas: "Position of the control buttons for lights, service, and volume levels were EXTREMELY difficult to see and manipulate. I had to stand up to adjust the seat recline and it was quite stiff."
Ventajas: "The comfort of the seats were pretty bad. Uncomfortable...hard to recline and tight seating."
Ventajas: "It was a great flight. The flight attendants were nice and attentive. I have bragged to my family about both of my flights and were all convinced that we'll fly with Hawaiian Airlines."
Buena comida vuelo tranquilo
1) Bueno el vuelo y la atención 2) Debe mejorar la comida
No supe nada del entretenimiento pero toda la atención fue excelente. Felicidades!
Los espacios son pequeños
Pedí un menú vegetariano por cuestiones gástricas y la verdad es que me tocaron comidas muy picantes.
el vuelo fue muy puntual y el servicio excelente
Me han pwrdido las maletas!!! He llegado a destino (Turin) y ls maletas no han aparecido!!!
Me han perdido las maletas! He llegado a destino ( Turin) y las maletas no han aparecido!!!
Podrían dar un libro para colorear/actividades para entretener a los niños
El entretenimiento podría mejorar
Ventajas: "El vuelo se retrasó mas de una hora y aterrizamos 50 min antes de nuestro vuelo de conexión. La tripulación no nos dejó desembarcar los primeros y tuvimos que esperar a que 38 filas competas de 8 personas desembarcaran, por lo que perdimos el velo"
Desventajas: "formar correctamente a la tripualción para minimizar los problemas que causan los retrasos"
Ventajas: "Asientos cómodos"
Desventajas: "Mejor comida"
Ventajas: "La tripulación muy gentil"
Ventajas: "el vuelo se ha cancelado y no nos han dado explicaciones"
Desventajas: "Me cambiaron la ruta vía Paris ampliando 2 horas mi escala"
Ventajas: "En Amsterdam cambiaron de puerta de embarque varias veces. Al salir del primer vuelo Bilbao Amsterdam nos dijeron la B30; alli no era y en los monitores vimos la B06; luego al ver que 30 min antes de salir nadie se movía en el embarque. Vimos que se cambió a la B34. El vuelo se retrasó 20min."
Desventajas: "Ya que existe la app de KLM debería actualizar la puerta de embarque para evitar confusiones y stress. Y siempre la megafonía de los aeropuertos. No comprendo que con todos los adelantos que hay en audio, sigamos escuchando tan mal las megafonías y aquellos que hablan tengan tan mala dicción."
Ventajas: "El abordaje deberían hacerlo de una manera más ordenada. Los sobrecargo no son para nada amables, ven a las a los pasajeros con difucultades y no son ejecutivos en ayudar o resolver inconvenientes. El avión muy incómodo, muy poco espacio. La comida de bune sabor pero escasa."
Desventajas: "La amabilidad de los sobrecargos, No son para nada amables, lucen aburridos de su trabajo como que no lo disfrutan. El abordaje es lento y desordenado, no ayudan a que los pasajeros se acomoden y sus maletas, antes lo hacían. Perdieron mi equipaje de ida y de venida. NAdie responde."
Ventajas: "Muy buena atención de la tripulación"
Desventajas: "Tener más variedad de películas"
Ventajas: "La atención fue muy buena"
Desventajas: "Los asientos y q en vuelos cortos den algún aperitivo o algo de comer o beber"
Ventajas: "La atención"
Desventajas: "Los asientos"
Ventajas: "La tripulación excelente pero nos mojamos un poco al subir al avión desde el bus."
Ventajas: "Muy amable la tripulación y la limpieza del avión a pesar de haber subido en una escala"
Ventajas: "Fue un vuelo cómodo y muy sencillo de realizar."
Desventajas: "Estuvo demorado casi 40 minutos y al momento de recoger equipaje también se demoró 25 minutos en comenzar a entregar maletas."
Ventajas: "El crew abordo es algo frío pero siempre es muy cordial y responsable. Fue un vuelo a tiempo y rápido, pude llegar a mi conexión sin problema. Pedí menú vegetariano y lo cumplieron a la perfección."
Desventajas: "En Kayak habia pagado un extra para elegir asiento, pero no me lo reservaron a la hora de hace rato check in online, les recomiendo que no lo paguen y hagan check in las 30 hrs antes señaladas y elijan lugar o paguen el extra directo en la página de KLM."
Ventajas: "La atención abordo y la comodidad de las sillas me gusto mucho la aerolinea"
Ventajas: "El vuelo salio en hora"
Desventajas: "El cafe horrible"
Ventajas: "El vuelo salio en hora"
Desventajas: "La comida bastante mala"
Ventajas: "Llego incluso antes de la hora"
Ventajas: "Asientos cómodos,cabezal se giraba por los lados para aguantar la cabeza si te dormías. Personal muy agradable y atentos. Puntuales. Tuvimos varias comidas y estaban muy buenas."
Desventajas: "El embaraue no me gustó, cuando llegas a la puerta te hacen chequean la tarjeta de embarque y pasaporte a todos, pero te quedas fuera esperando. Más tarde vuelven a llamar a los pasajeros pafa embarcar por prioridad, klm tiene 5 escalas distintas, y vuelves a hacer otra cola."
Ventajas: "Vuelo en hora y personal atento. Nada destacable."
Desventajas: "Nada de entretenimiento. La comida escasa y monotona."
Ventajas: "Personal atento y agradable. El resto bien sin nada destacado."
Desventajas: "Nada de entretenimiento y la comida monótona. Una hora de retraso."
Ventajas: "Todo muy bueno"
Ventajas: "Good airplane. New. Design optimal. Business seats are good enough. Special meal was very good. Headsets noise canceling are really a plus. Bathrooms with no touch actuators are good idea."
Desventajas: "Cartagena airport need telescopic direct acces to cabins. Very slow boarding due to climb scalators for people in need like strillers or wheelchairs. Service in flight was veeery slow for business standards. English can be improved. They speak to you when you have headphones on!!"
Desventajas: "Venía viajando con un bebé en un asiento de 3 personas, las cuales veníamos 4 con el bebé, en el vuelo venían muchos asientos vacíos podíamos haber estado más cómodos todos ..."
Ventajas: "Atención a bordo, calidez de la tripulación. Excelente servicio."
Ventajas: "La amabilidad de la tripulacion, buena comida, el detalle de los pañuelos para limpiarrse las manos antes de comer. Buena puntualidad."
Ventajas: "Tripulacion muy amable, buena comida y bebidas. Muy puntuales."
Ventajas: "Excelente la atención a bordo"
Ventajas: "Todo muy bien. A pesar de un cambio leve en el horario."
Ventajas: "la aplicacion nos iba informando los miles de cambios en el horario"
Desventajas: "Demora y cambios todo el dia en el aeropuerto!"
Desventajas: "El aire acondicionado estaba muy fuerte y hacia mucho frío"