Ventajas: "Crew was amazing. They were friendly and kind. Very helpful. Made sure I was comfortable and made sure the area was clean and safe."
Ventajas: "Staff upgraded me both ways to an emergency exit row with more leg room."
Desventajas: "Breakfast was just so-so, not enough snacks or drink service throughout. The departure from the plane took over an hour (JFK’s fault, not Korean Air)."
Desventajas: "A330 business class seats ate almost lay flat. Seats are older and don’t fully flatten out anymore"
Ventajas: "Seat comfortable"
Ventajas: "good"
Desventajas: "nothing"
Ventajas: "Not much"
Desventajas: "Crew could have been friendlier, food looked and tasted like slop. Passengers were standing and walking around all the time"
Ventajas: "Crew was very attentive. Even though the flight was delayed, we got to our destination earlier."
Ventajas: "The flight was shared with Delta airlines on a Delta plane, terrible arrangements. Small seats, poor service, poor entertainment, very bad experience."
Desventajas: "It could have been better if it was a Korean Air flight."
Ventajas: "Great service. Clean plane, good seating"
Ventajas: "Got me there and back on time!"
Desventajas: "Could've had a larger movie selection"
Desventajas: "Korean air business class does not match their standards any more"
Ventajas: "I could not book my seat ahead of time on the Korean air website"
Desventajas: "Middle seat stinks for a 15 hour flight"
Ventajas: "Food staff and entertainment are generally top notch"
Desventajas: "Didn't like headphone jack in panel display as it gets in the way of eating, which is a lot on international travel."
Ventajas: "I like the Korean bibimbap food in the movie selection was good for the Korean and Asian movies although there were just a few"
Desventajas: "People did not follow the boarding orders everybody just lined up all at one time and the crew let them on board even though they weren't supposed to go on so even though I was supposed to board first I could board last. I didn't really like the selection for the Japanese and Korean m music with no CJ pop and Kpop like more traditional Japanese music like Koto and more traditional Korean music"
Desventajas: "The website did not let me choose the seat when I tried to check-in. In addition, the flight attendant was not welcoming because she kept saying that you cannot have more food :("
Desventajas: "Korean Air is amazing but Flyus.com is horrible."
Desventajas: "Everything great but delayed waiting on another flight."
Ventajas: "The crew was great."
Desventajas: "I know you are not the only airline that does this, but the seats are cramped. I am not a big guy. I can't imagine what a heavier or tall person goes through in those economy seats."
Ventajas: "Big screen. Full soda cans. Not too cold. Space for legs"
Ventajas: "Disclaimer: we flew business class. Regardless, our check-in was seamless, Incheon is a beautiful and easy airport, all the flight crew were responsive and pleasant. We flew China Eastern and dealt with Shanghai airport on our flight out and I would avoid doing that again at great cost!"
Desventajas: "Nothing"
Ventajas: "Very reliable, quick boarding"
Ventajas: "Short layover, good food"
Desventajas: "N/A"
Ventajas: "Great airline"
Desventajas: "I wish they still bumped people to first class when there was room :)"
Ventajas: "The staff was excellent."
Desventajas: "Food was blah and the seats were on the smaller side."
Ventajas: "Great service, clean cabin, tons of movies. Crews eager to care for passengers."
Ventajas: "The flight crews are friendly."
Desventajas: "There is no wheelchair assistance from the gate to the plane hence the passengers has to walk. My mom needed wheelchair assistance and she had to walk."
Ventajas: "I liked how spacious the plane is. The flight attendants are very courteous and helpful especially I travelled with my mom who can barely walk. They helped us with our carry on luggage helped me walked my mom In and out of the plane."
Ventajas: "Korean Airlines service is awesome. The flight attendants are attentive, sharp and customer service oriented."
Ventajas: "They cared about my father when he arrived at hos destination. This act was very nice and I appreciate the airline for being so helpful."
Ventajas: "Stuff"
Desventajas: "Bathroom"
Ventajas: "Always love Korean Air - courteous, attentive and professional ! Loved the ice cream they served to prep you for that Hong Kong heat!"
Ventajas: "Good service and on time"
Desventajas: "N/a"
Ventajas: "There was enough leg space even though we were couch and the flight attendants were nice. They also fed us regularly and gave out snacks and drinks so this made the 15 hours plane ride more pleasant."
Desventajas: "It was HOT. We and other passengers told the flight attendants about the heat but nothing really changed. The air circulation was poor and people were sweating on the plane. Because of this, it was stale and smelly. I'm not sure why the circulation on their plane was so poor but it really made the flight more difficult than it should have been. I thought it was a one time issue but it was also hot on the flight back as well."
Desventajas: "Lights in cabin too bright while serving meals. Could turn it down a notch"
Ventajas: "Nothing"
Desventajas: "Everything"
Ventajas: "There was a delay in taking off from SFO but the attendants worked very hard at getting everyone on board and taken care of. I missed my connecting flight in Seoul because of the delay, but the attendant let me know well before that I would miss the flight. In Seoul they took me to their very nice Hyatt hotel where I stayed the night and they offered me a very excellent buffet dinner at no cost."
Desventajas: "There was plenty of confusion with the ground crew in Seoul and I was lost trying to find my way to the station where I could find another flight to Hanoi. However, as soon as I found the Korean Air station, they took very good care of me."
Ventajas: "The ladies are polite, respectful and quiet. Food is fresh and tasty and the bathroom... What a difference!! Apparently they clean it all the time."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "I liked the very friendly and helpful flight crew above all. The seats are comfortable and roomy."
Desventajas: "The food was a bit lacking. I did however enjoy the more Korean culture food."
Ventajas: "I liked the ample legroom. I liked the food. I liked that the crew periodically offered refreshments. I liked the spacious overhead storage. I liked how far the seats reclined. It doesn't go back as far as first class seats do but better than the economy seats of other airlines/planes. I liked the clean restrooms. I liked the entertainment selection. I especially liked that you can view the external cameras."
Ventajas: "Friendly staff, organized airline, smooth flight with our 5 month old baby girl"
Desventajas: "Long taxi wait before takeoff, may be the airport's fault."
Ventajas: "Window seats in business class have direct isle access without having to disturb your neighbor."
Desventajas: "Nothing GOOOOOD!!!!!!!!!!!!"
Ventajas: "They have the best food;always offering drinks;have pleasant attendants"
Desventajas: "Towards end of flight the headphones were failing...unclear sounds & volume fading.They can also improve on the audio selection"
Ventajas: "Multiple rounds of complimentary food and drinks"
Desventajas: "Unable to sleep"
Ventajas: "Crew knew that I had a tight connection in Seattle so they moved me to first class for the last 20 min of the flight so that I could de-plane first. There were also representatives waiting in various locations throughout the airport with signs to make sure we made our connecting flights. A rep even met me at my next departure gate to ensure that I had made it!"
Ventajas: "Same as acove."
Desventajas: "Same as above."
Ventajas: "Good Customer Service"
Ventajas: "I flew from Tokyo to Seoul on Korea Air. I was very impressed by how comfortable the airplane was. It had the most leg room of any flight that I have taken in recent memory. The entertainment system worked well and had a number of good options for movies and TV shows in English. Korea Air served a nice lunch on the flight which was a mix of Western and Korean food."
Desventajas: "The flight had a large number of young children on board. At any one time, at least one of them was crying. But I can't blame Korea Airlines for this problem."