Desventajas: "Due to COVID, we were not able to travel to the Philippines on the time originally planned. We didn't get the full refund."
Desventajas: "Can’t say anything but when travel again we’ll still choose Korean Airlines. We love it."
Ventajas: "Crew was amazing"
Desventajas: "Seats was kinda uncomfortable. Leather seats would be great"
Ventajas: "Very friendly staff with excellent service. Bottled water in every seat upon boarding. Lots of leg room, and love the outer earphones they provide!"
Desventajas: "More movie selections"
Ventajas: "The seat is comfortable."
Desventajas: "One toilet got dirty, and I had to wait for another toilet. One option of the food was no longer available."
Desventajas: "More offers of water and drinks."
Ventajas: "Very good service. Spacious one leg space. Good food. Would love to travel again by Korean airline. Thank you !"
Desventajas: "Would have loved if some chocolates and cakes kept to eat in the mid of the journey. But no problem. Overall a very good airline. Thank you !"
Ventajas: "Very clean aircraft."
Ventajas: "Very clean and polite flight crew."
Desventajas: "I wasn’t able to choose my seat at 24hr check in so I was stuck in the middle and getting out was awkward as I would have to wait for person in aisle seat to eat, wake up or get up themselves."
Ventajas: "Friendly crew, good movie selection, USB port."
Ventajas: "Best service, clean airplane, flexibility check-in procedure,"
Desventajas: "Food was not good except bibimbap. I ordered instant noodles instead."
Ventajas: "Very organized"
Desventajas: "Wish the cabin crew speak more universal language, English, and the snack between meals more regularly without having to ask."
Desventajas: "Just the more than one hour departure delay. Reason given was that they were still waiting for passengers on a connect connecting flight. Then what was unusual was a manual head count of passengers which was out of the ordinary in this high tech world of modern air transportation"
Desventajas: "Rude flight attendant! She opened the food tray on my lap and instead of informing me to put my seat upright, she did it for me as though I was a child."
Desventajas: "There wad a7 hour delay in Korea and the staff at the airport were not helpful. I asked them if I was in the right place for my connecting flight and all they said was come back in 1 hour. I came back 1 hour later and asked if I'm still in the right place sand when my flight would be boarding. They again said come back in 1 hour. This went on for 7 hours and they never made Amy announcements to inform anyone of when the flights would finally board."
Ventajas: "Cabins were spotless, restrooms kept clean, attendants always pleasant and food excellent"
Desventajas: "Too much material in seatback pockets, couldn’t store anything"
Desventajas: "Flight was delayed 4 hours and I had to miss my connecting flight."
Ventajas: "Big screen. Full soda cans. Not too cold. Space for legs"
Ventajas: "The whole overall experience was fantastic. The food is great and the crew does a great job of taking care of you."
Desventajas: "Difficulty making connections at Inchon airport due to gate locations and lack of people moving capability."
Ventajas: "The staff was friendly and helpful"
Desventajas: "There wasnt anything that i didnt like"
Ventajas: "Korea Airlines is the best!"
Ventajas: "I was not expecting that it exceeded my expectations, it was better than my favorite airline. First time I ever eat all the food they served in an airline. The crew were excellent, they're always there- I don't know if they ever rested throughout the duration of the flight! Not to mention, they are all friendly."
Desventajas: "Nothing! I wish I won't see things not to like in my future flights with them."
Desventajas: "Only real complaint I have and I don't even know if it's a valid complaint but seats were small and the remote to control the in flight entertainment was broken."
Ventajas: "Anonymous i really appreciate getting a meal on the plane i love all the food yummy, ilike the cleanlines for korea air ,and good customer service,"
Ventajas: "Flight crews are friendly."
Desventajas: "A lot of walking to reach your connecting flight. My mom was on the wheelchair and they have to push her instead of riding on the cart they uses for the passengers needing assistance."
Ventajas: "seat size is okay,"
Desventajas: "food is not great,I was hungry in between meals and there was no snacks available at the back part of plane for hungry passengers"
Desventajas: "long hours"
Ventajas: "The crew performance"
Desventajas: "15 minute delay"
Ventajas: "Had a fantastic time, it exceeded my expectations."
Ventajas: "Incheon airport was really nice for the layover. Korean Air staff are top notch."
Desventajas: "Cabin was a little warm the whole time. No individual air controls on this particular plane."
Ventajas: "flight attendants were great"
Ventajas: "Friendly staff"
Ventajas: "The return flight food."
Desventajas: "Uncomfortable seating"
Ventajas: "First of all, you should not be charging a cancelation fee for unforeseen circumstance such as health problems. Second of all, I have not received a response yet from the emails I have been sending. It is extremely hard to call your hotline for foreigners."
Desventajas: "Refund policy"
Desventajas: "Chairs are quite hard and the movies selection limited."
Ventajas: "Tripulación extremadamente atenta, limpiaban los baños cada vez que alguien lo usaba, silenciosa. Cabina moderna, asiento totalmente reclinable, muy cómodo."
Ventajas: "Koreans are naturally respectful, making for a very pleasant flight"
Ventajas: "I've flown all over the world and it literally was the best flight I've ever had."
Ventajas: "Window seats in business class have direct isle access without having to disturb your neighbor."
Ventajas: "Big airbus 380 is amazing fly non-stop over 15 hours across the ocean. Really nice airplane. Air attendants are all looking good and friendly. Ice cream was really good."
Desventajas: "No chicken meals left for me a bit disappointing. I've never had such a problem. Maybe next time have to make an order when booking ticket. Staffs fixed me a fish plate instead. My husband and I couldn't sleep tight at all. No room to straight our legs, especially his long legs."
Ventajas: "They listen to your request kindly."
Ventajas: "Great food selection;just the right amount."
Desventajas: "Improve sound system;selection of movies & music selections"
Ventajas: "the food"
Desventajas: "i wish you could have more options on TV comedy :) more episodes of the big bang theory and/or friends :)"
Ventajas: "GOOD SERVICE."
Ventajas: "The ladies were very polite , smiling , and helpful."
Desventajas: "No complaints"
Ventajas: "Courteous and attentive service. Generous with extras (e.g. wine, meals). The entertainment options (movies, TV, music) made the 13 hour flight pass quickly. I was even able to catch a few hours' of sleep thanks to the ample leg room and a seat that reclines more than 15 degrees. Finally, the fellow passengers (mostly Korean) were quiet and polite, which made the flight all the more delightful. This is definitely my goto choice for trips to Southeast Asia."